AdminJustin Nemeth
(CEO / Founder, trakt)
My feedback
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252 votes
An error occurred while saving the comment An error occurred while saving the comment Trakt itself does refresh very quickly. The 8 hours can come in to play from the data we receive from TMDB or TVDB if it was updated right before trying to refresh on Trakt.
An error occurred while saving the comment The main thing is changes on TMDB and TVDB aren't instant. It usually takes up to 8 hours for the data to be updated so an immediate refresh on Trakt won't necessarily grab the updated info. That's part of the reason its not a general feature since it could be confusing as to why the data didn't immediately update.
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3 votes
An error occurred while saving the comment In the meantime, check out an app called TraktRater which might help you out.
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3 votes
An error occurred while saving the comment Can you post a few screenshots of what you have in mind?
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14 votes
An error occurred while saving the comment Which specific pages and sections of the website are you referring to? If you can provide some workflows and steps, that would help out.
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4 votes
An error occurred while saving the comment Thanks for the list. In the future, I kindly request you add 1 ticket per show. That is much easier/quicker for us to deal with and then we can mark the ticket complete.
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1 vote
An error occurred while saving the comment Please post a screenshot of what section you are referring to and the issue.
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10 votes
An error occurred while saving the comment Any idea if they have an API or way to get their rating data?
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25 votes
An error occurred while saving the comment Yes, there has been a huge uptick in data changes at TVDB recently. Many times they are reverted, but that still leaves remnants at Trakt. We are working on some behind the scenes updates to help identify these, but still might consider another site function to identify it too.
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3 votes
An error occurred while saving the comment Where are you trying to hide it from? I'd recommend just moving it to the bottom of your lists page so it doesn't show up unless you scroll down.
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9 votes
An error occurred while saving the comment TVDB doesn’t expose the seasons through their api yet. We’ll look into this once they do.
As for those shows, they were messed up on TVDB and we’ll correct them on Trakt.
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4 votes
An error occurred while saving the comment We currently use TMDB tags to show this info on Trakt.
If an item is tagged "duringcreditsstinger" that places a link in the videos section on Trakt for a mid credits scene. If it has "aftercreditsstinger" that places a link for a post credits scene.
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0 votes
An error occurred while saving the comment All the servers do have an automated process that runs to keep the time in sync. I had found one where that process had failed, but all the other ones were working. I'll have to look again, but I'm not sure how to force it to be any more automatic.
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16 votes
An error occurred while saving the comment What operating system and browser versions are you using? I tested on MacOS in the latest Chrome, Firefox, and Safari and the actors are scrolling ok. We recently switched to just using a standard scrollable area instead of the plugin we were using previously since it was buggy and not smooth.
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7 votes
Might be possible if IMDB or other ID can be used to link.
An error occurred while saving the comment Is there a way to link to that site using the IMDB or TMDB ID? We'd need a way to link using some info we already store on Trakt in order to consider this update.
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1 vote
An error occurred while saving the comment These exists at TMDB at one time, which is why they are on Trakt. We're keeping some of them (such as the LOTR extended) since there is so much data attached to them). In the future we need to figure out a way to support multiple editions of a single film. Also, without links to each valid and invalid item it will take a lot of time to figure this out and fix them all.
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1 vote
Will add this once made into a Trakt list.
An error occurred while saving the comment Has someone made that into a Trakt list?
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9 votes
An error occurred while saving the comment Not currently possible to choose one source over the other. We use a combination of data since each database has different data. For example, TMDB has season names while TVDB doesn't. TVDB will be released their new v3 site soon, so hopefully they support this missing functionality and we can consider using that as an option.
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13 votes
Planning to add URL filtering first, then eventually UI. I need to find a way to do that without further cluttering the list UI.
An error occurred while saving the comment New VIP feature! Filter your watchlist and personal lists by streaming services! This works when viewing your own lists and other user’s lists you have access to.
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5 votes
Needs a backend update to allow locking the show status when TMDB/TVDB mismatch like this.
An error occurred while saving the comment We don't currently have a way to lock the status for mismatched shows like this. We'll need to do an update to allow this.
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893 votes
An error occurred while saving the comment IMDB doesn’t have a public api, so no we don’t already use it.
An error occurred while saving the comment @Miki check out the first bullet point under Usage on https://github.com/damienhaynes/TraktRater, it has a tip to run this on OSX.
We have rate limits when it comes to API data refreshes, which is why the feature isn't open to everyone. Trakt auto updates every 24 hours, the data refresh can just speed that up.