AdminJustin Nemeth
(CEO / Founder, trakt)
My feedback
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1 vote
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3 votes
Is this an issue with the Trakt website or another app?
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3 votes
We currently use TMDB tags to show this info on Trakt.
If an item is tagged "duringcreditsstinger" that places a link in the videos section on Trakt for a mid credits scene. If it has "aftercreditsstinger" that places a link for a post credits scene.
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4 votes
TVDB needs to be updated before we can update Trakt.
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1 vote
Seasons can already be skipped from your progress page, which also affects your dashboard. Skipping episodes is a much larger update and there is already a support topic about that.
As for the calendar, you can hide the entire show from your calendar page and it won't display on your dashboard either.
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3 votes
No, that only resets your client side data. It sounds like the movie isn't watched or collected in your Trakt profile. My next guess is your app isn't able to find a match and may need to check if the IDs all exist (TMDB, IMDB, etc) so Trakt can find a match correctly.
This sounds like your cached browser data needs to be refreshed. You can do that at https://Trakt.tv/settings/data and it should restore any missing info (as long as it resists in your account of course).
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0 votes
All the servers do have an automated process that runs to keep the time in sync. I had found one where that process had failed, but all the other ones were working. I'll have to look again, but I'm not sure how to force it to be any more automatic.
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1 vote
Can you post some screenshots showing opera and firefox? A few other things to check:
- zoomed to 100% in the browser
- the browser window is the same width (if smaller, some UI elements are removed) -
6 votes
Please provide some sources with the correct runtimes so we can take a look.
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2 votes
What operating system and browser versions are you using? I tested on MacOS in the latest Chrome, Firefox, and Safari and the actors are scrolling ok. We recently switched to just using a standard scrollable area instead of the plugin we were using previously since it was buggy and not smooth.
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6 votes
Might be possible if IMDB or other ID can be used to link.
Is there a way to link to that site using the IMDB or TMDB ID? We'd need a way to link using some info we already store on Trakt in order to consider this update.
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29 votes
Looks to have since updated. If TMDB doesn't notify us the show record was updated, that could be why it's not getting queued up for a refresh. Or it could have failed the update (API error, etc).
Unless the images are locked on Trakt, it will grab the top voted english images and replace them if different. If manually clicking the refresh images button works, then it seems like it might have not been picked up with the automated process for some reason.
The job runs daily. I wonder if the premiere date wasn't set at the time that job ran so it didn't queue up the show for an image refresh?
Still looking into the image fallback to other languages, not a super easy change with how it is currently setup to pull data.
I don't think the 8h delay would be the reason for not updating. Either it wasn't included in the TMDB "change" method or it for some reason errored out when trying to refresh. We don't have a way to look back that far and see if there was an error, but could have been API timeouts or some other malformed data at that time. Hard to say exactly especially since it refreshed ok manually.
Image updates will start tomorrow and it will look for movies and shows with a premiere date -14 days from today and +21 days from today, then queue those up for an image refresh. Hopefully this helps a lot and swaps out stale artwork for new stuff.
A small clarification, if a show/movie doesn't have artwork then it will pick up the missing poster/fanart once available on TMDB or TVDB, and they indicate the item has changed. That is why a show like "The Virtues" for example has a poster now.
I agree artwork needs some sort of logic to refresh. It works the way it does now to save bandwidth and so that artwork isn't constantly being pulled down from the image sources.
My main idea right now is to run a daily process where we look at movies and TV shows that have recently premiered (i.e. 7 days ago) then queue those up for image refreshes. Any sense what time frame is required until good artwork is available?
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1 vote
These exists at TMDB at one time, which is why they are on Trakt. We're keeping some of them (such as the LOTR extended) since there is so much data attached to them). In the future we need to figure out a way to support multiple editions of a single film. Also, without links to each valid and invalid item it will take a lot of time to figure this out and fix them all.
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1 vote
Will add this once made into a Trakt list.
Has someone made that into a Trakt list?
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3 votes
The order of the list popup is the same ranking order you set on your lists page. So, you could move all the private lists to the bottom or in any order you'd like. Will that work?
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9 votes
Not currently possible to choose one source over the other. We use a combination of data since each database has different data. For example, TMDB has season names while TVDB doesn't. TVDB will be released their new v3 site soon, so hopefully they support this missing functionality and we can consider using that as an option.
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18 votes
I agree with you and I'm starting to think how to handle those lists. It seems like we'd need to manually hide them from appearing since they serve no purpose for the website visitor.
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7 votes
Planning to add URL filtering first, then eventually UI. I need to find a way to do that without further cluttering the list UI.
New VIP feature! Filter your watchlist and personal lists by streaming services! This works when viewing your own lists and other user’s lists you have access to.
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5 votes
Needs a backend update to allow locking the show status when TMDB/TVDB mismatch like this.
We don't currently have a way to lock the status for mismatched shows like this. We'll need to do an update to allow this.
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813 votes
IMDB doesn’t have a public api, so no we don’t already use it.
@Miki check out the first bullet point under Usage on https://github.com/damienhaynes/TraktRater, it has a tip to run this on OSX.
Please post a screenshot if possible, then I can forward that to our ad provider.