AdminJustin (Founder, Trakt)

My feedback

  1. 1,583 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Started  ·  158 comments  ·  General » Mobile Apps  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminJustin (Founder, Trakt) commented  · 

    That is actually a 3rd party app, the official Trakt App is currently in beta for iPhone.

    An error occurred while saving the comment
    AdminJustin (Founder, Trakt) commented  · 

    FYI: on the full screen mobile app, you can swipe the header bar left/right to go back/forward.

    An error occurred while saving the comment
    AdminJustin (Founder, Trakt) commented  · 

    Regarding the mobile website, swiping on the header bar will navigate back and forward.

  2. 4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  General » Website  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminJustin (Founder, Trakt) commented  · 

    It's worth noting that TMDB will have differences compared to TVDB for some shows, TMDB has different rules. In the case of American Dad, I manually adjusted Trakt to match up with TMDB so no plays were lost. Basically, an episode had to move from to a previous season.

  3. 105 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Researching  ·  11 comments  ·  General » Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminJustin (Founder, Trakt) commented  · 

    We have rate limits when it comes to API data refreshes, which is why the feature isn't open to everyone. Trakt auto updates every 24 hours, the data refresh can just speed that up.

    An error occurred while saving the comment
    AdminJustin (Founder, Trakt) commented  · 

    Trakt itself does refresh very quickly. The 8 hours can come in to play from the data we receive from TMDB or TVDB if it was updated right before trying to refresh on Trakt.

    An error occurred while saving the comment
    AdminJustin (Founder, Trakt) commented  · 

    The main thing is changes on TMDB and TVDB aren't instant. It usually takes up to 8 hours for the data to be updated so an immediate refresh on Trakt won't necessarily grab the updated info. That's part of the reason its not a general feature since it could be confusing as to why the data didn't immediately update.

  4. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    VIP Ideas  ·  2 comments  ·  General » Website  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminJustin (Founder, Trakt) commented  · 

    In the meantime, check out an app called TraktRater which might help you out.

  5. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Planned  ·  1 comment  ·  General » Website  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminJustin (Founder, Trakt) commented  · 

    Can you post a few screenshots of what you have in mind?

  6. 9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Researching  ·  1 comment  ·  General » Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminJustin (Founder, Trakt) commented  · 

    Which specific pages and sections of the website are you referring to? If you can provide some workflows and steps, that would help out.

  7. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Started  ·  1 comment  ·  General » Website  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminJustin (Founder, Trakt) commented  · 

    Please post a screenshot of what section you are referring to and the issue.

  8. 5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Long Term  ·  2 comments  ·  General » VIP  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminJustin (Founder, Trakt) commented  · 

    Any idea if they have an API or way to get their rating data?

  9. 10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Researching  ·  3 comments  ·  General » Website  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminJustin (Founder, Trakt) commented  · 

    Yes, there has been a huge uptick in data changes at TVDB recently. Many times they are reverted, but that still leaves remnants at Trakt. We are working on some behind the scenes updates to help identify these, but still might consider another site function to identify it too.

  10. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Started  ·  1 comment  ·  General » Website  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminJustin (Founder, Trakt) commented  · 

    Where are you trying to hide it from? I'd recommend just moving it to the bottom of your lists page so it doesn't show up unless you scroll down.

  11. 3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Long Term  ·  5 comments  ·  General » Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminJustin (Founder, Trakt) commented  · 

    TVDB doesn’t expose the seasons through their api yet. We’ll look into this once they do.

    As for those shows, they were messed up on TVDB and we’ll correct them on Trakt.

  12. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Started  ·  2 comments  ·  General » API  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminJustin (Founder, Trakt) commented  · 

    We currently use TMDB tags to show this info on Trakt.

    If an item is tagged "duringcreditsstinger" that places a link in the videos section on Trakt for a mid credits scene. If it has "aftercreditsstinger" that places a link for a post credits scene.

  13. 0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Started  ·  1 comment  ·  General » Website  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminJustin (Founder, Trakt) commented  · 

    All the servers do have an automated process that runs to keep the time in sync. I had found one where that process had failed, but all the other ones were working. I'll have to look again, but I'm not sure how to force it to be any more automatic.

  14. 8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Started  ·  11 comments  ·  General » Website  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminJustin (Founder, Trakt) commented  · 

    What operating system and browser versions are you using? I tested on MacOS in the latest Chrome, Firefox, and Safari and the actors are scrolling ok. We recently switched to just using a standard scrollable area instead of the plugin we were using previously since it was buggy and not smooth.

  15. 3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  General » Website  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminJustin (Founder, Trakt) commented  · 

    Is there a way to link to that site using the IMDB or TMDB ID? We'd need a way to link using some info we already store on Trakt in order to consider this update.

  16. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Planned  ·  2 comments  ·  General » Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminJustin (Founder, Trakt) commented  · 

    These exists at TMDB at one time, which is why they are on Trakt. We're keeping some of them (such as the LOTR extended) since there is so much data attached to them). In the future we need to figure out a way to support multiple editions of a single film. Also, without links to each valid and invalid item it will take a lot of time to figure this out and fix them all.

  17. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  General » Website  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminJustin (Founder, Trakt) commented  · 

    Has someone made that into a Trakt list?

  18. 5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Researching  ·  1 comment  ·  General » Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminJustin (Founder, Trakt) commented  · 

    Not currently possible to choose one source over the other. We use a combination of data since each database has different data. For example, TMDB has season names while TVDB doesn't. TVDB will be released their new v3 site soon, so hopefully they support this missing functionality and we can consider using that as an option.

  19. 6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  General » Website  ·  Flag idea as inappropriate…  ·  Admin →

    Planning to add URL filtering first, then eventually UI. I need to find a way to do that without further cluttering the list UI.

    An error occurred while saving the comment
    AdminJustin (Founder, Trakt) commented  · 

    New VIP feature! Filter your watchlist and personal lists by streaming services! This works when viewing your own lists and other user’s lists you have access to.

    https://twitter.com/trakt/status/1147296128242614272

  20. 3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  General » Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminJustin (Founder, Trakt) commented  · 

    We don't currently have a way to lock the status for mismatched shows like this. We'll need to do an update to allow this.

← Previous 1 3 4

Feedback and Knowledge Base