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We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

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  1. Please refresh The Office (US)

    Someone messed with the episodes.

    See for example the final fore Episodes of season 9.

    https://trakt.tv/shows/the-office/seasons/9

    thetvdb was corrected.

    13 votes
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    8 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  2. https://trakt.tv/shows/hidden-things

    This show hasn't been updating for a while. The title should change to Kakushigoto for example...

    REFRESH DATA
    UPDATED 18 MAR 2020

    https://trakt.tv/shows/hidden-things

    54 votes
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    Completed  ·  9 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  3. Trakt is NOT working

    What's going on? Is Trakt down? The page isn't working and I'm kinda panicking ... hope it's gonna be temporary.

    8 votes
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    4 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  4. Remove Magnum P.I. S02E21

    S02E21 (https://trakt.tv/shows/magnum-p-i-2018/seasons/2/episodes/21) doesn't exist on TVDB, so it should be removed from Trakt.

    32 votes
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    Completed  ·  2 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  5. 1 vote
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    Completed  ·  3 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  6. Remove Season 3 of Cosmos

    Someone added some episodes of season 2 as season 3, they are now removed from TVDB and should therefore be removed from trakt as well.

    https://trakt.tv/shows/cosmos-2014/seasons/3

    6 votes
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    Completed  ·  1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  7. 9 votes
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    2 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  8. Great Pretender Season 1 Ep. 15-23 should be removed

    TheTVDB moved these to a second season, which is reflected correctly on Trakt. Now those episodes need to be removed from season one. It’s episodes 15-23, the entirety of case 4.

    https://trakt.tv/shows/great-pretender/seasons/1

    9 votes
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  9. 6 votes
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    Completed  ·  1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  10. 2 New Episodes in show Mob Psycho 100

    Two new episodes have been added to Mob Psycho 100 which are not actual episodes. They should either be moved to Special or removed. It already happened once, apparently:
    https://support.trakt.tv/forums/188762-general/suggestions/33679120-remove-mob-psycho-episode

    The episodes are:
    https://trakt.tv/shows/mob-psycho-100/seasons/1/episodes/13
    https://trakt.tv/shows/mob-psycho-100/seasons/2/episodes/14

    12 votes
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    1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  11. Request refresh of series (one episode was removed from thetvdb.com)

    Regarding the series Previously Recorded:
    2017x05 was removed from thetvdb, which corresponds to the truth but is not yet visible on Trakt.

    The episodes have been re-ordered, so 2017x05 still exists but 2017x14 does not anymore (shifting the episodes).

    Please refresh season 2017 of Previously Recorded.

    Trakt:
    https://trakt.tv/shows/previously-recorded/seasons/2017

    Thetvdb:
    https://www.thetvdb.com/series/previously-recorded/seasons/official/2017

    Thank you in advance!

    Kinds regards,
    MH

    6 votes
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    6 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  12. Please remove non-existing specials

    https://trakt.tv/shows/parasyte-the-maxim/seasons/0

    duplicate of
    https://trakt.tv/movies/parasyte-part-1-2014
    https://trakt.tv/movies/parasyte-part-2-2015

    please remove the special season and block it from reappearing

    submitted a change request to tvdb but who knows when/if they get to it.
    https://forums.thetvdb.com/viewtopic.php?f=7&t=67295


    Please remove all these specials except the first two;
    https://trakt.tv/shows/tokyo-ghoul/seasons/0

    Already cleaned up at tvdb
    https://www.thetvdb.com/series/tokyo-ghoul/seasons/official/0


    The airdates here are messed up and don't follow thetvdb. It seems like S2 airdates get pulled from tmdb? but there S2 is actually S7.
    https://trakt.tv/shows/inuyasha
    https://www.themoviedb.org/tv/35610-inuyasha/seasons
    https://www.thetvdb.com/series/inuyasha

    Refresh doesn't fix things.

    It also pulls the season title from tmdb. But tvdb now also support season titles.

    So maybe it should everything get pulled…

    3 votes
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    3 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

    First 2 fixed to match TVDB. Third one queued for a refresh. TVDB doesn’t send all that data in their API currently, which is why we fall back to TMDB for some of it. We use air dates from TVDB, unless they are blank then use we TMDB.

  13. 6 votes
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    Completed  ·  1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  14. 28 votes
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    1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  15. 12 votes
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  16. 3 votes
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    2 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  17. Last Refreshed Date

    If possible please add the date on which a Show or Movie has been last refreshed to their pages.
    By refresh I am talking about the Manual Refresh someone triggers not the automatic one which the site does.

    https://i.imgur.com/5uyZOho.jpg

    43 votes
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    2 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

    Updated date will be added in this week’s website update. The manual and automated procedure are really the same thing, so it’s just one date we track when it was last refreshed.

  18. 1 vote
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    Completed  ·  3 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  19. Remove Season 3 of Chilling Adventures of Sabrina

    Both TVDB and TMDB seams to have decided that Part 3 belongs to season 2, so therefor season 3 does not exist.
    https://trakt.tv/shows/chilling-adventures-of-sabrina/seasons/3

    42 votes
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    Completed  ·  2 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  20. Data removal the Politician

    https://trakt.tv/shows/the-politician/seasons/2
    The second season only has 7 episodes and there are 8 currently on the website. In TVDB the season has only 7 episodes

    13 votes
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    Completed  ·  1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
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