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The more info you can provide, the faster we'll be able to help you out.

We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates and fixes. 

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The Trakt Team
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  1. Remove dropped shows from "Upcoming schedule"

    Basically what the title said. I tried pressing the ∅ button and it made the show disappear from "Up next to watch" but not from "Upcoming schedule". Is there a way to hide from both?

    2 votes

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  2. last man standing

    last man standing time has been wrong the last two weeks. it’s on at 8 not 8:30

    1 vote

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  3. Change tile count based on resolution (issue with ultrawide)

    I'm using an ultrawide monitor (3440x1440) and due to how scaling works in Movies/TV I can only fully see the two large tiles at a time vs 3 rows as it is with 1080p. See the comparison in the image attached.

    Maybe allow more movies per row on larger viewports?

    1 vote

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  4. Use premiere rather than theatrical release year

    Most websites (IMDb, Wikipedia, Rotten Tomatoes, Letterboxd, etc.) use the premiere of a movie as its release year. Trakt uses the theatrical release, which is usually but not always the same year. For example, The Standoff at Sparrow Creek is considered a 2018 film by all of the sites I mentioned, but Trakt considers it a 2019 film. This can cause confusion, as the release year is typically used to identify different movies with the same name.

    TMDb uses the theatrical release date for the main year display on its website, but it has both pieces of information available in…

    1 vote

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  5. Data Refresh Marvel Assembled

    Link 1: https://trakt.tv/shows/marvel-studios-assembled/seasons/1
    Link 2: https://www.themoviedb.org/tv/118924-marvel-studios-assembled/season/1
    Link 3: https://www.imdb.com/title/tt14094206/episodes?season=1&ref=ttepssn1

    Marvel Studios: Assembled's show is with a wrong information. In the dashboard and the calendar, the episode, "The Making Of Falcon and the Winter Soldier" have a release date, which is correct btw, but at the show, the episode is as "Episode 2" without release date or any other information. But at TMDB, is with the correct information, confirmed by IMDB, so a data refresh is all it needs.

    1 vote

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    0 comments  ·  Tickets - Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  6. correct shogun movie infos

    this movie has some wrong information
    https://trakt.tv/movies/shogun-1980

    the imdb link http://www.imdb.com/title/tt0080274 points to the tv mini series, but the link should point to the movie
    https://www.imdb.com/title/tt0083069/

    the tmdb link https://www.themoviedb.org/movie/323636 points to a non-existing entry, the right one would be this
    https://www.themoviedb.org/movie/772733-shogun

    attention/side note: the links above are all for the movie not for the same work which also exists (intentionally) here as show
    https://trakt.tv/shows/shogun
    (the links for the show are right)

    1 vote

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  7. 1 vote

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  8. Be able to choose what genres are suggested

    I get a lot of suggestions for genres I have never added to any of my lists and I am not interested in watching (eg cartoons, anime), and I have clicked 'don't recommend again' for lots of these but I still keep getting similar suggestions. Therefore I think it would be good if there was an option to 'stop suggesting from this genre' or to be able to select some genres you are interested in for suggestions.

    3 votes

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  9. Ability to hide "popular" lists from show/movie overview pages

    I find them all trash per reasons outlined in this post:
    https://forums.trakt.tv/t/vip-beta-for-iphone/1893/73

    And as sp1ti also pointed out on the support page a year ago:
    https://support.trakt.tv/forums/188762-general/suggestions/38073052-gigantic-automatic-lists-are-getting-out-of-hand

    I don't really see much a difference in popular list quality and I would like for it to be completely hidden from the page. Much like you can tweak your dashboard.

    I'd rather see more comments instead.

    1 vote

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  10. Hell's Kitchen US Season 19 in trakt.tv/TMDB info is incorrect compared to TVDB

    HELL'S KITCHEN US
    Trakt.tv:
    https://trakt.tv/shows/hell-s-kitchen-2005/seasons/19

    TMDB:
    https://www.themoviedb.org/tv/2370-hell-s-kitchen/season/19

    TVDB:
    https://thetvdb.com/series/hells-kitchen-us/seasons/official/19

    According to Fox Broadcasting the 19th season starts January 2021. Per Trakt.tv season 19 episodes 1-4 are in January 2021 but episodes 5-7 have November 2020 air dates.

    3 votes

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    2 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  11. Streaming services filter should be added to our rating profiles.

    The streaming filter is probably the best feature on trakt.tv, but for some reason we can only use it on lists or the general hubs like movie/tv.

    If I'd like to rewatch some of my favorite movies however, I can't just check my highest rated movies
    (https://trakt.tv/users/silrog/ratings/movies/all/highest?genres=) and filter those which are currently available on my streaming services.

    Please add this feature there too, it's too useful to ignore it.

    1 vote

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  12. Pitch Meeting seasons and episodes deletion request

    https://trakt.tv/shows/pitch-meetings
    https://www.thetvdb.com/series/343451-show

    Please delete the seasons titled "2017 Pitch Meetings," "(1st Half) Pitch Meetings," "(2nd Half) Pitch Meetings."

    Please delete the specials too.

    1 vote

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  13. Refresh NIGHTWATCH

    TMDB updated over a week ago. Nighwatch on Trakt has 4 episodes Season 5..TMDB has 6 episodes Season 5
    https://trakt.tv/shows/nightwatch
    hhttps://www.themoviedb.org/tv/64559-nightwatch

    1 vote

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  14. 1 vote

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  15. Show "Mountain Worlds" not updating

    Hello,

    the show Mountain Worlds (Bergwelten) is not updating any more. Is because source is TVDB?

    https://trakt.tv/shows/mountain-worlds
    https://www.thetvdb.com/series/303671-show

    Could you please check and update/refresh.

    Thank you very much

    1 vote

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  16. Incorrect data for Animaniacs

    The new Animaniacs appears as a new show Season 1 https://trakt.tv/shows/animaniacs-2020/seasons/1 & also as Season 6 of the original https://trakt.tv/shows/animaniacs/seasons/6. TVDB shows it as Season 6, where IMDB & TMDB show it as Season 1.

    There's also only 13 new episodes as opposed to the 42 that are listed (each episode contains 3 segments, most of which are also listed as seperate episodes), but only IMDB has the correct info for this bit.

    3 votes

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  17. Premiers list outdated (Fall TV shows)

    Isn't it time you update it to spring?

    /r/television/'s sidebar is more useful than your site. Though I guess you want people to subscribe so they can filter the calendar? Then you might as well remove the list.

    1 vote

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  18. Phineas & Ferb runtimes

    https://trakt.tv/shows/phineas-and-ferb

    I just checked Phineas & Ferb on Trakt and the episode runtimes are wrong. The vast majority of the episodes are 11 minutes and this is listed as runtime for the series.
    However, a lot of episodes are listed as 22 minutes when this should be 11 minutes. This makes the total runtime of the series inaccurate.
    I checked TVDB (https://www.thetvdb.com/series/phineas-and-ferb) and all episodes there have the correct runtime (I checked Disney+ to verify the episode runtimes, even though Disney+ has a different episode order.) Some episode are longer than 11 minutes but TVDB has the correct…

    10 votes

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    2 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  19. 1 vote

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  20. Advanced Filtering "Order By" Field When Searching

    Have a field in the advanced filtering options to sort the results, for example by the premiered date.

    1 vote

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