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The more info you can provide, the faster we'll be able to help you out.

We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates and fixes. 

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The Trakt Team
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  1. Bug report regarding calendar view and show marking as seen.

    In calendar view under Weekly selection and Grid (no titles) view, if given day have more then one show and top show is not marked as watched, then after clicking watched icon on any show in that column (in overlay over image of the show) and before manual page refresh watched indicator on show icon (diagonal sign on upper right corner of the show icon with text "seen it") will appear on first show in that column (not tested in case first show already have marked as watched) and not on initially marked show, but after page refresh indication is…

    1 vote

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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  2. First Aired - Incorrect for Unaired Shows

    When getting episode information from the API via show/summary with the extended option, the first aired fields show dates for episodes that haven't aired yet and don't actually have air date information.

    For example: Banshee

    TheTVDB API returns an empty FirstAired element for Season 2 Episode 1, whereas the trakt API returns these values:

    "firstaired": 21600,
    "first
    airediso": "1969-12-31T22:00:00-06:00",
    "first
    aired_utc": 43200,

    Seems its getting set to a default value instead of being left blank. Would love to see these either left out of the json sent to the client, set to null or left blank as I'll…

    6 votes

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    2 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →

    This fix will go out tonight. If not aired, it will return data like this:

    “first_aired”: 0,
    “first_aired_iso”: null,
    “first_aired_utc”: 0,

    Before the utc and iso were added, it would have just sent back a 0 for first_aired, so I went with that.

  3. Wrong IMDB link

    The film that pops up under IMDB link tt0643111 is incorrect, I want to check into the 2006 Masters of Horror episode which is that ID, but cannot find it under Sick Girl. tt1078931 is what comes up in Trakt from the link, it is a different film.

    1 vote

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Security Issue: Content Injection

    The search page reflects the search terms when a match is found. This reflecting of user input is not properly escaped, leading to content injection. This can be seen by visiting the following url:
    http://trakt.tv/search/all?q=%3Cmarquee%3E

    Some countermeasures against XSS appear to exist, and exploiting this issue is made more difficult in that the search must find something, but the issue should still be addressed.

    1 vote

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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  5. Update person summary page with more detailed info

    You could add more information about people, like movies they are in, url to imdb, tvdb, when you use movie/summary and show/summary.

    2 votes

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    Completed  ·  1 comment  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  6. collected buttton on the recomendations screen.

    I have to go int each film individually - there is no collected button on the recomendations screen. in my case evry one id in my collection, unless I can somehoe sync with couchpotato etc..

    188 votes

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Separate TV Shows and Movies on connections

    I'd like the ability to just announce which film I'm watching on facebook, but for facebook to also know what tv shows I've watched, without posting about it.
    So in summary:
    I watch a film, the fact im watching it is posted on my facebook timeline and added to my films tab.
    I watch a tv episode and it is added to my tv shows tab, without being announced on the timeline.
    The reason for this is that I watch a lot of tv episodes, and don't want to spam my friends timelines with them. But I like sharing what…

    9 votes

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    2 comments  ·  Social  ·  Flag idea as inappropriate…  ·  Admin →
  8. Episode progress problem

    Many shows (mostly anime) though I have seen them, the progress bar below the poster doesn't show the watched progress and the show and/or season poster don't get the blue ribbon that says "seen" or "scrobble".

    For example this show:
    http://trakt.tv/show/victor-borge-classic-collection

    and these anime:
    http://trakt.tv/show/plawres-sanshiro
    http://trakt.tv/show/the-diary-of-tortov-roddle
    http://trakt.tv/show/mazinkaiser-skl

    though seen the counter looks like that
    http://imageshack.us/a/img42/3570/l6w4.jpg

    and they get no blue ribbon even if I manually mark them as "seen".
    In the TV Progress page are also show as "0%".

    Some other shows are marked as "seen" (both show and season poster) correctly like:
    http://trakt.tv/show/bravestarr
    http://trakt.tv/show/saber-rider-and-the-star-sheriffs

    but the episode progress is…

    1 vote

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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  9. Google+ integration

    I hope to see Google+ being integrated more into the site like Twitter and Facebook are.

    36 votes

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    7 comments  ·  Social  ·  Flag idea as inappropriate…  ·  Admin →

    Trakt 2.0 allows you to linked your google+ account. We are still looking into sharing to G+ since those APIs aren’t public yet.

  10. trakt.tv in blackberry z10

    hi
    please we want an app in blackberry z10 for trakt.tv

    1 vote

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    0 comments  ·  Mobile Apps  ·  Flag idea as inappropriate…  ·  Admin →
  11. Being notified when someone follows you!

    I would really like some kind of notification when someone follows you! Because most of the time when I get a new follower I like to follow them back :)

    8 votes

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    2 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  12. Ajax progress update after checking in

    When you check-in to an episode on the episode's page, it should refresh the page or do some javascript magic to show the "You've seen this 1 time" bit. Small change that would save a lot of confusion when checking in, leaving the computer and coming back thinking you forgot to check in.

    6 votes

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    Completed  ·  0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  13. Mark episodes watched in progress page

    On the progress page, I can only mark the season as "seen", but not the individual shows. For that, I have to go to the season page or the show's page then mark it as "seen". Maybe instead of the frown face, put a checkbox toggle that allows users to mark episodes as "seen" and "unseen". That would make UX much better.

    125 votes

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    Completed  ·  8 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  14. 63 votes

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    11 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  15. BUG: Double movie (XIII) in search result with same link

    When searching for XIII , http://trakt.tv/search/all?q=XIII , the site returns 2 movies (different covers, different votes) but with the same link to http://trakt.tv/movie/xiii-2008.

    1 vote

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    Completed  ·  1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  16. Extra color for collected but unseen in TV Show progress page

    I am re-posting this from VIP forum with proposed ideas.

    In TV Show progress page, we now have 2 colors (red for unseen show in season, and green for seen). Proposition is to add third color (blue?) for unseen episodes, but collected.

    here is link to vip forum:
    http://vip.trakt.tv/forums/proposed-ideas/topics/tv-show-progress-show-episodes-extra-color-for-collected-but-unseen

    So finally we would have
    1. " Green :-) " for seen episodes
    2. " Blue :-| " for unseen but collected
    3. " Red :-( " for unseen and not collected

    Give votes :D !

    2 votes

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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  17. 1 vote

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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  18. Wrong background in IE10

    In IE10 the "now watching" box has wrong background. See the screen i've saved: http://csaba.co/downloads/trakt.png

    1 vote

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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  19. Calendar bug

    Various shows are missing from the calendar and several others are also with the wrong date (all december 31st 1969)

    3 votes

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    Completed  ·  5 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  20. Mike Hammer's tv series page

    Something is wrong with the Mike Hammer's tv series main page. It appears twice on searching, but only one is reachable and that version has only one season

    1 vote

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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
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