General

When contacting support, please include your Trakt username and the app or plugin you are using. We only handle support for the Trakt website and API. If you're using a 3rd party app, please contact them directly with any questions or issues.

Please create a Support Ticket for any issues with movies or tv shows (data duplications, updates/refreshes, data removals, etc), include links and as many details as possible.


The more info you can provide, the faster we'll be able to help you out.

We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates and fixes. 

Thanks, 
The Trakt Team
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  1. Create lists from a CSV file import

    Before trakt, I used to have a list with all the titles I've watched and liked. It's painful to manually sync that list (thousands of entries) with trakt.tv

    It would be very useful to have an ability to sync them automatically.

    100 votes

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    18 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  2. Import my movie rating from Flixster.com

    I'd like to import all my ratings from flixster.com

    35 votes

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    VIP Ideas  ·  5 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  3. Import from dvd profiler

    What about importing your collection from DVD profiler?

    10 votes

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    VIP Ideas  ·  3 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
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