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We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

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  1. Status Change

    These shows have been ended but it is still showing Running on Trakt.
    Someone please change it. On TVDB they are already ended

    https://pastebin.com/raw/SP9pt44f

    I have provided the link of the shows in the above link!

    21 votes
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    4 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  2. Flag deleted TVDB shows

    Trakt relies a lot on TVDB for shows. Sometimes TVDB has duplicates which eventually get fixed. But when that happens, these dupes are still available on Trakt.

    I suggest coming up with a notification system that warns when a show has a TVDB entry disappear. Who would get notified? Well, mostly you guys, since you're the ones with the ability to remove dupes. Maybe you could also add a warning on the show page that the TVDB entry is gone and that Trakt admins are investigating.

    This might cut down on dupes and the constant reports about them.

    Note: this…

    36 votes
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    Researching  ·  2 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  3. Missing images

    These 3 shows are badly in need of an image refresh please.. Thank you for your time..

    https://trakt.tv/shows/caribbean-life

    https://trakt.tv/shows/bahamas-life

    https://trakt.tv/shows/mexico-life

    3 votes
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    2 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  4. Image / Episode Data Refresh: Unité 42

    Image / Episode Data Refresh: Unité 42
    Currently there's no plot data for episodes, and no posters available.

    3 votes
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    Started  ·  2 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  5. fast and loud

    Fast and Loud only shows up to series 12, the current series is series 15.

    1 vote
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    2 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  6. Data Refresh for TMDB

    Hi, I've noticed that even though movies auto refreshes data from TMDB, TV series only refreshes data from TVDB as such poster/banner for TV shoes are not updated even though such things exists on TMDB. Is there any way this can be rectified? In the meantime, requesting data refresh (poster/banner) for:

    https://trakt.tv/shows/mulawin -> poster/banner not showing up even though it exists on TMDB/TVDB
    https://trakt.tv/shows/encantadia-2016 -> poster/banner not showing up even though it exists on TMDB/TVDB
    https://trakt.tv/shows/double-dragon -> data refresh to reflect series poster with actual art from the show

    1 vote
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    1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  7. Bee and puppycat data

    Hi!
    Cartoon Bee and Puppycat season 1 episodes have a very wrong runtime. They are set to 25 mins, while they're around 6 mins each.

    https://trakt.tv/shows/bee-and-puppycat/seasons/1

    1 vote
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    1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  8. 1 vote
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    1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  9. Add The MOVIE db ID to TV Show

    Hi there. The TV show: https://trakt.tv/shows/encantadia is unable to import poster/banner from both TMDB and TVDB even though such things exists.

    I think because the TV show was imported into trakt from TVDB w/o TMDB. TMDB originally did not have tvdb external id inputted. So when u look at the trakt page, no TMDB link exists on the sidebar. I've added the TVdb ID to TMDB, but it still is not reflected on the trakt page. This may be the cause why poster/banner is not showing up.

    How do I add the MOVIE db ID to a TV show (not…

    4 votes
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  10. Update Will & Grace status

    https://www.thetvdb.com/series/will-and-grace
    Shows correct status and correct seasons/episodes including the rebooted episodes

    TMDB breaks these two out into separate series:
    https://www.themoviedb.org/tv/4454-will-grace?language=en-US

    and

    https://www.themoviedb.org/tv/74321-will-grace?language=en-US

    Because these are not 1:1 matches, the status in Trakt is incorrect.

    5 votes
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    1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  11. Issue with conflicting TMDB and TVDB import

    I've noticed at least one example where a show having different season delineation on TVDB and TMDB has lead to the seasons being named incorrectly.

    For example: One Piece Season 3 runs from episode 31 to 47 on Trakt and TVDB. However it is incorrectly titled "Drum Island Arc" which comes from TMDB. This is because season 3 on TMDB runs from episode 78 to 91 (which is correctly titled Drum Island Arc).

    Is it possible to prioritise one source for the information to avoid these issues?

    1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  12. The New Adventures of Superman Missing Poster

    https://trakt.tv/shows/the-new-adventures-of-superman is missing a poster and the image refresh doesn't appear to be working

    1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  13. Please fix these entries

    Each one of these entries either has an incorrect TMDB URL, or shouldn't be listed in Movies as it is a TV-Mini-Series. They most likely have duplicate entries as well. If links are requested, I will do my best. But it would be nice not to.

    The list.

    Dr. Horrible's Sing-Along Blog
    Batman v Superman: Dawn Of Justice (Ultimate Edition)
    The Lord of the Rings: The Return of the King (Extended)
    Battlestar Galactica
    Family Guy Presents: Something, Something, Something, Dark Side
    The Lord of the Rings: The Fellowship of the Ring (Extended)
    The Lord of the Rings: The Two Towers…

    1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  14. Import TheMOVIEdb ID to existing TV shows

    Can someone add TheMOVIEdb id to https://trakt.tv/shows/mulawin ?

    I think it was imported w/o the TMDB id (no TMDB id on sidebar) and as such is not loading the poster/backdrop from the site. It may also need a data refresh for TVDB as the season poster and episode thumbnails were not imported. External ID for TVDB (368273) is already added to https://www.themoviedb.org/tv/928-mulawin?language=en-US

    The same foes for https://trakt.tv/shows/encantadia-2016. No TheMOVIEdb ID present on the sidebar and as such is not loading the poster/backdrop. It may also need a data refresh for TVDB as the season poster and episode thumbnails were…

    1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  15. 3 votes
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  16. Update TMDB ID

    https://trakt.tv/movies/halo-4-forward-unto-dawn-2012 currently has broken TMDB link, should link to https://www.themoviedb.org/movie/606210-halo-4-forward-unto-dawn

    Also please delete and merge all duplicates, https://trakt.tv/search?query=halo+4

    Could we make it possible for the community to do this work somehow, is it already possible?

    1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  17. Refresh American Experience

    Refresh Season 31 to match TVDB.
    TVDB has only 6 episodes listed.
    https://trakt.tv/shows/american-experience/seasons/31

    3 votes
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  18. 3 votes
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  19. 1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  20. Make 'Data refresh' available for everyone (improves it for everyone ;)

    Hi,

    so I changed some shows in TMDB. I guess I could now manually refresh it in trakt. Wouldn't it make sense to allow this for everyone? Currently, I would have to inform you (or support) and they do it manually... if you could just tell all wrong show info complainers to go to TMDB, fix it and they just hit refresh when done, you will never have to fix something manually ;)

    thanks,
    chris

    218 votes
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    Researching  ·  5 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
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