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← Support & Feedback for Trakt

We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

How can we improve Trakt?

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  1. Swamp Thing (2019) Duplicate or Merge & Image (Poster) Refresh

    Looks like there are two pages for Swamp Thing (2019):

    #1: https://trakt.tv/shows/swamp-thing-2019-138313

    #2: https://trakt.tv/shows/swamp-thing-2019

    I think #1 can be merged into #2, since the page is a little more flushed out. #2 could also use an image (poster) refresh. Here's the TMDB link: https://www.themoviedb.org/tv/79240-swamp-thing and TVDB link: https://www.thetvdb.com/series/swamp-thing-2019 for reference. Thanks in advance!

    6 votes
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

  2. Selection Day (Update)

    Can the following be updated - season 1 has a further six episodes which have been updated on TVDB however when pressing the data refresh button it appears that it’s not actually refreshing the data

    Many Thanks

    6 votes
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

  3. Flag deleted TVDB shows

    Trakt relies a lot on TVDB for shows. Sometimes TVDB has duplicates which eventually get fixed. But when that happens, these dupes are still available on Trakt.

    I suggest coming up with a notification system that warns when a show has a TVDB entry disappear. Who would get notified? Well, mostly you guys, since you're the ones with the ability to remove dupes. Maybe you could also add a warning on the show page that the TVDB entry is gone and that Trakt admins are investigating.

    This might cut down on dupes and the constant reports about them.

    Note: this…

    4 votes
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    Researching  ·  0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

  4. Image/Data Refresh

    https://trakt.tv/shows/one-punch-man/seasons/0

    Sorry to submit another request for One Punch Man Specials and if the refresh is already in queue. Still noticed that the images were not matching to the correct episodes. Here is the TMDB link that should trigger the correct images to refresh and match up: https://www.themoviedb.org/tv/63926/season/0

    Hope that helps!

    3 votes
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

  5. Make 'Data refresh' available for everyone (improves it for everyone ;)

    Hi,

    so I changed some shows in TMDB. I guess I could now manually refresh it in trakt. Wouldn't it make sense to allow this for everyone? Currently, I would have to inform you (or support) and they do it manually... if you could just tell all wrong show info complainers to go to TMDB, fix it and they just hit refresh when done, you will never have to fix something manually ;)

    thanks,
    chris

    191 votes
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    Researching  ·  5 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

  6. Movie language matching with "original title"

    After coming by this too often:
    Please rely on the original title language from TMDB only as a fallback. It's wrong on tons of foreign movies due to the fact that the field was added just over a year ago.

    I would take the language field as the default and only if multiple languages are found do a comparison with the "original title". Wouldn't hurt to display all of them anyways though ;).

    158 votes
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    Researching  ·  5 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

  7. Create lists from a CSV file import

    Before trakt, I used to have a list with all the titles I've watched and liked. It's painful to manually sync that list (thousands of entries) with trakt.tv

    It would be very useful to have an ability to sync them automatically.

    186 votes
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    19 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

  8. International airings and EPG data

    Would it be possible to specify the user country, so that in the calendar we can see the airings adapted to the local channel sets?

    For example, FOX Spain airs new episodes of top shows a week later than FOX US, due to (I think) translation and legal issues.

    161 votes
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    Long Term  ·  5 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

  9. Season Posters

    I think there should be system so we can upload and vote for seasons posters or movie posters, for "perfect" customization. Maybe a vote system once a week for VIPs or all users? Mainly i have 3 matching posters for 3 seasons for Fargo. A harmony in all banners and posters would be "great!" interface for Trakt.tv!

    23 votes
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    Researching  ·  0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

  10. standalone movie or Sherlock special or both ?

    Justin Nemeth (Founder, trakt) commented · December 16, 2016 19:17
    I fixe the 1st and 3rd, need to figure out the sherlock one since it has so many plays on it. It's somewhat of a "special" case since its not a normal episode of the show and does truly seem like a standalone movie.

    https://trakt.tv/movies/sherlock-the-abominable-bride-2016
    https://trakt.tv/shows/sherlock/seasons/0/episodes/9
    (Sherlock: Specials _ Special 9 The Abominable Bride)

    Wikipédia :

    "Special (2016)
    On 2 July 2014, it was announced there would be a special episode broadcast between the third and fourth series.
    ....
    Moffat confirmed the episode is set in Victorian London, saying, "The…

    10 votes
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
    Researching  ·  AdminJustin Nemeth (CEO / Founder, trakt) responded

    Keeping as both for now. It’s weird since this is actually a movie so I think it makes sense there. TVDB allows movies to be added as specials under the show which is why it is there too.

    We’ll have to figure out a set of “rules” in the future for this type of scenario.

  11. Futurama wrong episode pictures

    The Movie Database has the episodes listed in a different order to here, so all the episode pictures from season two onwards are wrong. The episode descriptions and titles seem to be correct, though.

    7 votes
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    4 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

  12. Import TVDB AKA's if no TMDBid is linked

    (or do that always anyways).

    Currently you only import AKAs from TMDB. There used to be some AKA titles from TVDB in the past but not anymore. Would be great if those would at least be searchable if no TMDB entry is existent.

    10 votes
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    1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

  13. Alternate show dates for different regions

    Alternate show dates for different regions (i.e. Doctor Who on BBC America vs. Doctor Who on BBC One)

    34 votes
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    Researching  ·  4 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

  14. Import my movie rating from Flixster.com

    I'd like to import all my ratings from flixster.com

    81 votes
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    VIP Ideas  ·  5 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

  15. Rating actors

    Rate actors and be able to put your favourite actors into a kind of collection on your profile

    179 votes
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    Long Term  ·  1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

  16. Tagging friends when checking in

    I was thinking about a function where you could (when checking in) to tag someone who's listed as one of your friends. This way would save time when two or more persons that have trakt account watch something together. I say that based on my own experience, when I'm with friends and everyone stops to check in. what would be easier if only one could do that and tagging the other. Of course, that would mean that would have to implement too some kind of mechanism where you would allow some people to tag you and later you could just…

    99 votes
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    Long Term  ·  4 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

  17. Import from dvd profiler

    What about importing your collection from DVD profiler?

    21 votes
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    3 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
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