General

When contacting support, please include your Trakt username and the app or plugin you are using. We only handle support for the Trakt website and API. If you're using a 3rd party app, please contact them directly with any questions or issues.

Please create a Support Ticket for any issues with movies or tv shows (data duplications, updates/refreshes, data removals, etc), include links and as many details as possible.


The more info you can provide, the faster we'll be able to help you out.

We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates and fixes. 

Thanks, 
The Trakt Team
  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Facebook share pop pup after FB changes.

    Hello :)
    so, i guess FB agress with fake news, but not apps auto post :P
    the movies and shows need a social share zone / buttons to be able for manual share =)

    thanks in advance.

    Pedro @ Trakt.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Long Term  ·  0 comments  ·  Social  ·  Flag idea as inappropriate…  ·  Admin →
  2. IFTTT playback status and scrobble triggers

    I would really like to IFTTT triggers such as:


    • Movie playback started

    • Movie playback paused

    • Movie playback resumed

    • Movie playback finished

    • Movie scrobbled

    • TV ep playback started

    • TV ep playback paused

    • TV ep playback resumed

    • TV ep playback finished

    • TV ep scrobbled

    These could be used for all sorts of things such as triggering Hue lights to dim/turn off/turn on etc. during movie playback. Or adding the name of movies I watched together with the date I watched them to a Google spreadsheet.

    Any chance this might happen?

    I know there are RSS feeds but they do not work very…

    30 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Social  ·  Flag idea as inappropriate…  ·  Admin →

    I love the idea, but its going to take IFTTT wanting to do a deeper integration with Trakt. I’ve reached out a few times before, but maybe if users also message them it will get more traction.

  • Don't see your idea?

Feedback and Knowledge Base