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We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

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  1. Insufficient data refreshes

    Just to touch up on http://support.trakt.tv/forums/188762-general/suggestions/11258295-schedule-movie-refreshes and other things regarding the data refresh. Tbh I have seen little improvement regarding data quality on the site. Really sucks hard that any upcoming movie or newly airing show has a big chance of being "incomplete" or running with subpar artwork. There really needs an additional update job besides the update time on their respective source for the refresh.

    (from the "new show calendar")
    https://trakt.tv/shows/the-virtues only had a backdrop but posters uploaded over two weeks as well as two days ago
    https://trakt.tv/shows/funniest-ever-tv-cock-ups also blank
    https://trakt.tv/shows/love-beyond-frontier-2019 has had a non-English "English" poster since Nov…

    29 votes
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    Started  ·  15 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  2. Gigantic automatic lists are getting out of hand

    For a while now different developers or even individual users have been creating ginormous lists with thousands of items but with only three featured on each entry these tend to block everything out since they are also more likely to reach someone else that might throw them a like. Are there any plans to deal with this? Can we hide, re-categorize (non-personal) or downvote lists against this? Some of these serve no purpose other than actually bypassing advanced filters I'd argue or being pinned on kodi dashboards on dubious box setups I'd say...

    Here are some examples of this:
    https://trakt.tv/users/theultimatec0der/lists

    18 votes
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    Started  ·  6 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  3. scroll actors

    Unable to scroll Actors Regular/GuestStars

    Only able to see first 10 actors in the list

    Tired in Firefox and Chrome latest browsers . This bug seems to have started in last couple of months

    2 votes
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    Started  ·  5 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  4. Allow database mods

    Allow trusted uses that are hand picked to remove duplicate data on the site. Would take a lot of the workload of doing so away, and it would help clean up the site.

    31 votes
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    2 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  5. Server Side Data Corruption

    I have reported this issue before, and came across it again with movie:
    https://trakt.tv/movies/the-mountain-between-us-2017

    This movie on the Trakt web site did not show watched or collected. I know this to be wrong. I checked my local media data (in tinyMediaManager) and sure enough, it is both collected and watched. It also shows that it has already synced to Trakt with this data. This is proven in 2 ways. First, I do not manually mark anything watched in tMM. I mark when watched on Trakt and sync that to tMM. Second, it has the Trakt ID logged, which means that…

    3 votes
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    4 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  6. 1 vote
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    3 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  7. Block/mute users to hide their comments

    Has comments moderation ever been applied?
    I would like the option of blocking or muting some users.

    19 votes
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    Researching  ·  2 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  8. Will Trakt ever decide to use TMDB episode information if there is none on TVDB?

    I love trakt. And I love TMDB. I contribute a lot to TMDB and think it is much better of a site and a community and more user friendly than TVDB. I understand that TVDB probably has a more comprehensive database for series compared to TMDB (I think TV shows are only a fairly recent addition to TMDB). However, contributing to TVDB is much more arduous than to TMDB, especially when it comes to getting incorrect data changed. The TVDB forum is fairly dead and slow to respond, me as a user have no idea if they keep track of…

    45 votes
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    Researching  ·  8 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  9. Skip episodes/seasons in Up Next to Watch queue

    I think you should be able to skip episodes and seasons of TV shows so they don't clutter your "Up next to watch" queue. If you're not watching a show anymore, you can just remove it from your queue and that's great. But in the opposite scenario, what if you start watching a show (e.g. comedy news) that might have many seasons and/or is topical, you don't need to watch all the episodes you haven't seen. So you remove them from your "Up next to watch" queue...but then the new episodes, which you do want to watch, don't show up…

    1 vote
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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  10. Chinese database/infowiki support for Asian films

    Add support to display Chinese database/infowiki links for non-existent IMDB/Wikipedia links (vastly affected on Asian films), ex: https://trakt.tv/movies/links-love-2014

    Chinese database for movie info:
    https://movie.douban.com/subject/25851748/

    6 votes
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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  11. language field

    https://trakt.tv/movies/evelyn-2012

    If you look at the above movie, it shows under language: English. I know it does not specify, but that leaves me with the impression that the language of the audio / the spoken words are English. After watching the film, I do not think there is a word of English in it. I checked at TMDB and the original movie language is English, and that is because the title is English. This is the same format used for other places like Musicbrainz, the language is the language of the name/titles, not the language of the words contained within,…

    3 votes
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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  12. 3 votes
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  13. Episodes in grid format on Progress page

    Hello,

    There are only 6 "Up-To-Next" episodes on home page and personal progress page only shows episodes on right side as list.

    It would be really great see them like the watchlist so it will be easy to decide watch shows to watch.

    https://i.imgur.com/kcu65Le.png

    75 votes
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    Planned  ·  11 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  14. "Favorite Genres" only counting movies?

    Why does the "favorite genres" section only seem to count movies? For example, I watch a lot of SciFi and wondered why it doesn't show up in my Top 5 genres. Counting the entries in my history by genre, I have 440 movie plays and 2,052 episode plays (49 shows) for SciFi content, while I have 458 movie and 1,975 episode plays (33 shows) for "Adventure", which shows up as the last of my Top 5 genres. So with total plays as well as episode and show count, SciFi should be listed above Adventure - the only metric where Adventure…

    1 vote
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  15. Reject duplicate plays to history

    I don't do regular housekeeping of my trakt data and things are prone to get messy due to various bugs in apps and plugins but I'll always end up with duplicate plays at some point. Many of those end up going from check-ins to plays at the same timestamp which shouldn't get accepted as valid by the site at all imho or at least end up getting merged. Despite not not being advertised outside of some support threads and a single kodi forum thread I end up getting a lot of visitors on my duplicate removal script (500+ last year)…

    40 votes
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    Long Term  ·  9 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  16. Create Sublists (i.e. Nested Lists)

    Is there a way to create sublists (nested lists) in Trakt? It would really help with organization if we could create some kind of list hierarchy.

    1 vote
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  17. Make 'Progress list' look like 'Watchlist'

    Okay, not MAKE, but an option!

    WatchList style will make it really nice and easy to decide what show to continue watch.

    Anyways,

    Progress list page currently it looks like this
    https://i.imgur.com/YGu0wJr.jpg

    And this is how it will look (WatchList style)
    https://i.imgur.com/n4rYKGf.jpg

    Current progress page only shows 3 shows on landing page or 4 if scrolled down. Proposed one will show a lot of shows on a single page!

    I already suggested this over a year ago here. It was even marked as "Planned".
    https://support.trakt.tv/forums/188762-general/suggestions/35708965-episodes-in-grid-format-on-progress-page

    But not a lot of people were interested because of my weird title and confusing…

    3 votes
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  18. The new video add on top is covering the more button for watch next

    As per the title the more button on watch next is covered by the new video add on top for safari on ios 12, Iphone X

    1 vote
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  19. Sort Custom Lists by Episodes Left

    Hello, a fairly simple request I think. It would be quite useful if we could sort custom lists by number of episodes left.
    Currently it can be done in the progress page, so maybe it wouldn't be that difficult to add it to custom lists as well, or alternatively to filter the progress shows by a custom list.
    Thanks!

    1 vote
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  20. Include the date of the last play inside the episode # popup.

    Include the date of the last play inside the episode # the popup from the Shows progress "View Seasons"/"Season #" drop-down menu https://imgur.com/dtUraKE

    1 vote
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
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