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When contacting support, please include your Trakt username and the app or plugin you are using. We only handle support for the Trakt website and API. If you're using a 3rd party app, please contact them directly with any questions or issues.

Please create a Support Ticket for any issues with movies or tv shows (data duplications, updates/refreshes, data removals, etc), include links and as many details as possible.


The more info you can provide, the faster we'll be able to help you out.

We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates and fixes. 

Thanks, 
The Trakt Team
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  1. 1 vote

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    2 comments  ·  Tickets - Removal  ·  Flag idea as inappropriate…  ·  Admin →

    In the future, please create support tickets for runtime edits, refreshes and removals, including links to the Trakt listing. We’re trying to clean the forums up. Thanks!

  2. 2 votes

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    0 comments  ·  Tickets - Removal  ·  Flag idea as inappropriate…  ·  Admin →

    In the future, please create support tickets for runtime edits, refreshes and removals, including links to the Trakt listing. We’re trying to clean the forums up. Thanks!

  3. 2 votes

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    0 comments  ·  Tickets - Removal  ·  Flag idea as inappropriate…  ·  Admin →

    In the future, please create support tickets for runtime edits, refreshes and removals, including links to the Trakt listing. We’re trying to clean the forums up. Thanks!

  4. Merge Christina on the Coast

    There are two of this show:
    https://trakt.tv/shows/christina-on-the-coast
    https://trakt.tv/shows/christina-on-the-coast-2019

    These should be merged, since it is the same show. The https://trakt.tv/shows/christina-on-the-coast one has most of the episodes, but is missing the TMDB Id, which is https://www.themoviedb.org/tv/89866-christina-on-the-coast

    2 votes

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    0 comments  ·  Tickets - Removal  ·  Flag idea as inappropriate…  ·  Admin →

    In the future, please create support tickets for runtime edits, refreshes and removals, including links to the Trakt listing. We’re trying to clean the forums up. Thanks!

  5. 2 votes

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    0 comments  ·  Tickets - Removal  ·  Flag idea as inappropriate…  ·  Admin →

    In the future, please create support tickets for runtime edits, refreshes and removals, including links to the Trakt listing. We’re trying to clean the forums up. Thanks!

  6. Data Delete Request

    Delete Special Episode 2:
    https://trakt.tv/shows/is-the-order-a-rabbit/seasons/0

    This has been removed from TMDB.

    2 votes

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    0 comments  ·  Tickets - Removal  ·  Flag idea as inappropriate…  ·  Admin →

    In the future, please create support tickets for runtime edits, refreshes and removals, including links to the Trakt listing. We’re trying to clean the forums up. Thanks!

  7. 2 votes

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    0 comments  ·  Tickets - Removal  ·  Flag idea as inappropriate…  ·  Admin →

    In the future, please create support tickets for runtime edits, refreshes and removals, including links to the Trakt listing. We’re trying to clean the forums up. Thanks!

  8. Remove false Fritz Lang movie

    This doesn't exist and can be found when viewing Fritz Lang's filmography: https://trakt.tv/movies/fred-comes-out

    1 vote

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    0 comments  ·  Tickets - Removal  ·  Flag idea as inappropriate…  ·  Admin →

    In the future, please create support tickets for runtime edits, refreshes and removals, including links to the Trakt listing. We’re trying to clean the forums up. Thanks!

  9. 1 vote

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    0 comments  ·  Tickets - Removal  ·  Flag idea as inappropriate…  ·  Admin →

    In the future, please create support tickets for runtime edits, refreshes and removals, including links to the Trakt listing. We’re trying to clean the forums up. Thanks!

  10. 1 vote

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    0 comments  ·  Tickets - Removal  ·  Flag idea as inappropriate…  ·  Admin →

    In the future, please create support tickets for runtime edits, refreshes and removals, including links to the Trakt listing. We’re trying to clean the forums up. Thanks!

  11. 1 vote

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    0 comments  ·  Tickets - Removal  ·  Flag idea as inappropriate…  ·  Admin →

    In the future, please create support tickets for runtime edits, refreshes and removals, including links to the Trakt listing. We’re trying to clean the forums up. Thanks!

  12. 1 vote

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    0 comments  ·  Tickets - Removal  ·  Flag idea as inappropriate…  ·  Admin →

    In the future, please create support tickets for runtime edits, refreshes and removals, including links to the Trakt listing. We’re trying to clean the forums up. Thanks!

  13. 1 vote

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    0 comments  ·  Tickets - Removal  ·  Flag idea as inappropriate…  ·  Admin →

    In the future, please create support tickets for runtime edits, refreshes and removals, including links to the Trakt listing. We’re trying to clean the forums up. Thanks!

  14. 1 vote

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    0 comments  ·  Tickets - Removal  ·  Flag idea as inappropriate…  ·  Admin →

    In the future, please create support tickets for runtime edits, refreshes and removals, including links to the Trakt listing. We’re trying to clean the forums up. Thanks!

  15. 1 vote

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    0 comments  ·  Tickets - Removal  ·  Flag idea as inappropriate…  ·  Admin →

    In the future, please create support tickets for runtime edits, refreshes and removals, including links to the Trakt listing. We’re trying to clean the forums up. Thanks!

  16. 1 vote

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    0 comments  ·  Tickets - Removal  ·  Flag idea as inappropriate…  ·  Admin →

    In the future, please create support tickets for runtime edits, refreshes and removals, including links to the Trakt listing. We’re trying to clean the forums up. Thanks!

  17. 1 vote

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    0 comments  ·  Tickets - Removal  ·  Flag idea as inappropriate…  ·  Admin →

    In the future, please create support tickets for runtime edits, refreshes and removals, including links to the Trakt listing. We’re trying to clean the forums up. Thanks!

  18. 1 vote

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    0 comments  ·  Tickets - Removal  ·  Flag idea as inappropriate…  ·  Admin →

    In the future, please create support tickets for runtime edits, refreshes and removals, including links to the Trakt listing. We’re trying to clean the forums up. Thanks!

  19. 1 vote

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    0 comments  ·  Tickets - Removal  ·  Flag idea as inappropriate…  ·  Admin →

    In the future, please create support tickets for runtime edits, refreshes and removals, including links to the Trakt listing. We’re trying to clean the forums up. Thanks!

  20. 1 vote

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    0 comments  ·  Tickets - Removal  ·  Flag idea as inappropriate…  ·  Admin →

    In the future, please create support tickets for runtime edits, refreshes and removals, including links to the Trakt listing. We’re trying to clean the forums up. Thanks!

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