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When contacting support, please include your Trakt username and the app or plugin you are using. We only handle support for the Trakt website and API. If you're using a 3rd party app, please contact them directly with any questions or issues.

Please create a Support Ticket for any issues with movies or tv shows (data duplications, updates/refreshes, data removals, etc), include links and as many details as possible.


The more info you can provide, the faster we'll be able to help you out.

We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates and fixes. 

Thanks, 
The Trakt Team
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  1. Mark show as abandoned (or dropped) when you intentionally stop watching.

    Mark show as abandoned (or dropped) when you intentionally stop watching.

    2,511 votes

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    159 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

    Currently, you can hide a show from you calendar or progress page. Hiding from watched progress also hides it from your dashboard on deck. Hiding in those 2 places should work for most users.

    This topic proposes a “dropped” status for a show. This would hide from the 3 sections mentioned above + add a “dropped” indicator in places such as the show summary page.

  2. Official Trakt App

    It would be great to have an official Trakt app to mark shows watched and view upcoming schedules

    1,587 votes

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    Started  ·  158 comments  ·  Mobile Apps  ·  Flag idea as inappropriate…  ·  Admin →
  3. Track other forms of media

    I'd love to see some other media forms (manga, books, video games, etc.) on the site so I can track everything in one spot.

    689 votes

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    Researching  ·  31 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  4. Translate website, movies, and shows to other languages

    It would be really nice, if you let people translate the website but that's not so important for me...
    but i found that the movie titles are only the english ones, for example the movie "the inbetweeners" is in german "sex on the beach" and so i couldn't find it first because i didn't know that!

    575 votes

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    Long Term  ·  63 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  5. Import from IMDb

    It would be nice if there would be a function to import my imdb watchlist into trakt, so I don't have to do all movies manually

    445 votes

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    VIP Ideas  ·  56 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  6. Embedded Preview Trailers For Movies and TV Shows

    When browsing the dashboard or home page on trakt, I occasionally find some interesting movies or TV shows that I would like to preview.

    I thought it would be neat and convenient if a user can hover over a poster of a movie or TV show, and be able to view a trailer straight from trakt without having to search for it on youtube or through some other media source. Bascially if a user, hovers over the poster and clicks play, a pop out embedded video of the trailer would start playing.

    429 votes

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    Researching  ·  2 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  7. Allow unknown watching date

    i'm a Trakt noob. when my favorite iPhone app completely shifted over to using Trakt for their backend, i had to create a Trakt account if i wanted to continue using it. so i did.

    recently i learned that the Trakt website lets you also track Movie's & such too (yes, i had not visited the actual website until recently); so i began to explore the site & thought i'd start filling in what i've seen & wanna see etc.

    i was astonished to find that i could NOT add any movies to the "History" & "Collection" areas without providing…

    415 votes

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    37 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Your points make sense, but as before this is still not something we plan on supporting. I’ll move this to researching, but I don’t anticipate changing this in the near term.

  8. Add more achievements and badges

    I think there should badges for such things as watching a series premier on day one, 10,000 episode watch, watching complete series, guilty pleasures, etc.

    Way to get users better tracking their watch counts

    415 votes

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    Long Term  ·  21 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  9. Follow People (Actors) and get notifications

    It would be great to follow or like people (actors), so trakt can notify me about new movies of this person or use this information to recommend movies with actors I like/follow

    396 votes

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    Researching  ·  26 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Watch a TV Show or Movie with a friend

    Often times, I don't watch movies or TV shows alone, but with friends. It would be nice, if only one person would check into a movie/show and mark the others. That way you could not only track which shows/movies you have watched, but also with whom.

    If you would like to make things more complex, you could link a foursquare profile to your trakt account and check in (movies/shows) those friends who are checked into the same venue as you are. But that's maybe over the top ;)

    296 votes

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    Researching  ·  4 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  11. Find users with similar tastes and a high compatibility rating

    kind of like the "neighbours" feature on last.fm, you get suggestions on who to add as a friend (people with similar tv show/movie taste to you) based on the tv shows, episodes and movies you marked as seen.

    292 votes

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    Researching  ·  9 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  12. Compare your movie collection with another user

    Compare your movie collection with someone else (friend or just another community member). This would show a list of the movies the other person has that you don't.

    285 votes

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    Long Term  ·  8 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  13. Hidden Shows - Additions!

    Well - here's my idea. The ability to hide a show from your progress bar is great, but we all have guilty pleasure shows that we'd rather not tell everybody about. So being able to watch a show, check it in on the website and all, without making it visible to everybody would be great. Just being able to hide it from your public profile would be great.

    276 votes

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    Researching  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  14. Movie sets/Sequels

    I would really love that when you're watching some movie's page it would show somewhere that is it a part of some movie set (sequels etc.).

    259 votes

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    Planned  ·  5 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  15. Mark multiple episodes watched/collected

    I would like to be able to see a list of episodes with checkboxes next to each so that I could quickly mark what I have seen or collected. For example, I might have seen a full season except one special episode and it takes too many steps to mark this.

    254 votes

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    Long Term  ·  24 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  16. Watching duration

    It would be nice to get an overview of how long it took to watch every season of a tv show.

    253 votes

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    Long Term  ·  6 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  17. Community lists (or moderated lists)

    Allow for lists to be moderated or have an option for a community list.

    Moderated list: Allow an author of a list to add moderators. That would allow for the others to make changes to it. And as a further feature allow someone who isn't a moderator to submit an entry for the list. Examples of this could be a list for season previews, festival entries or genre lists.

    Community list: This could be a list where everyone is allowed to submit one recommendation as for something like "community recommendations" or voting on lists; "trakt's favorite movie of 2012" etc.

    250 votes

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    Long Term  ·  6 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  18. Viewer's Milestones

    Hello
    I have small idea - special page in profile, where user can observe they milestones for using trakt.tv.
    Milestones would be like:
    - watched 100 episodes,
    - watched 1000 episodes,
    - watched 150 movies,
    - watched 30 comedies,
    - watched whole [eg. Marvel Cinematic Universe] list,
    - spend 100 hours watching shows,
    - spend one month watching tv shows,
    - started watching [eg. The Big Bang Theory]
    - finished series: [eg. Strike Back]
    - created first list,
    - added 100 items to Watchlist,
    - friended 10 users,
    - had VIP account for 6 months.

    It could be also place…

    241 votes

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    Long Term  ·  2 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  19. Differentiate a first-time watch from a rewatch on the Recently Watched sections of user profiles.

    When taking a glance at the recently watched sections of a user's profile page, it's easy to assume that the user has just watched the movie/show for the first time, even if that user originally watched said movie/show a long time ago. I think that it's very important to distinguish the difference between a first-time watch and a rewatch as they are very different experiences for the user, and that maybe adding a rewatch label/icon or giving the option to hide rewatches from the recently watched sections would be a good idea.

    230 votes

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    7 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  20. Comments with progress timestamps (in e.g. XBMC)

    When you are watching something and you see a specific scene, it could be neat to have the ability to post a comment for that specific time in video.

    E.g.
    Comment: "Best quote ever! owned!"
    Stamp: Game.of.Thrones.S01E02.720p.HDTV(00h27m57s-00h29m07s)

    226 votes

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    Researching  ·  0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
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