General

We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

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  1. Phineas & Ferb runtimes

    https://trakt.tv/shows/phineas-and-ferb

    I just checked Phineas & Ferb on Trakt and the episode runtimes are wrong. The vast majority of the episodes are 11 minutes and this is listed as runtime for the series.
    However, a lot of episodes are listed as 22 minutes when this should be 11 minutes. This makes the total runtime of the series inaccurate.
    I checked TVDB (https://www.thetvdb.com/series/phineas-and-ferb) and all episodes there have the correct runtime (I checked Disney+ to verify the episode runtimes, even though Disney+ has a different episode order.) Some episode are longer than 11 minutes but TVDB has the correct…

    15 votes
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    2 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  2. Special plays are not appearing in the CSV export

    When exporting the "-progress-watched-title" file, there are no special plays.

    https://i.imgur.com/bHBK9oy.png

    I posted about this awhile ago and was told to turn on “include specials” and I did that, but to no avail.

    http://support.trakt.tv/forums/188762-general/suggestions/39255940-include-specials-in-csv-export

    1 vote
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    Started  ·  0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  3. Duplicate series / episodes

    In the comment below, there's a list of series with verified duplicates, collected over some time.

    3 votes
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    Started  ·  2 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  4. 1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  5. Profile display page graphical errors in favorite genres

    Favorite genres square on profile display page presents textual data in a lower layer than the pie graph... the pie graph should be in the lower layer and textual data in the higher layer so the latter is not blocked by the former.

    1 vote
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    Started  ·  1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  6. Remember the previous page after login

    When I am navigating on trakt.tv without being logged in, and I click on a movie I want to add to my watchlist, the login form pops up, but once I am logged in I am redirected to my dashboard instead of the previous page (so I have to search for the movie all over again).

    9 votes
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    Started  ·  1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  7. Bug: Losing window focus while typing a comment resets caret position to the beginning

    Browser: Chrome 81.0.4044.122
    OS: Windows 10 64-bit

    Repro steps:


    1. Click the button to add a comment and type a little bit

    2. Switch to another window

    3. Switch back to the browser

    Observed behavior: The caret has been reset to the beginning of the input box.
    Expected behavior: The caret is where it was before switching windows.

    3 votes
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    Started  ·  0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  8. Saint Seiya (1986) duplicated episodes

    Hi. In the "specials" section of this series, every "Special" episode from 10 to 155 duplicates episodes from seasons 7, 8, 9, 10 and 12. ¿Please, can you remove them?

    3 votes
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  9. Add Plex Streaming Service to Watch Now

    Plex now has its own streaming service (see https://www.engadget.com/2019-12-04-plex-free-streaming-service-movies-tv-shows.html).

    It would be great if movies/shows on that service where available in Watch Now.

    7 votes
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    0 comments  ·  Watch Now  ·  Flag idea as inappropriate…  ·  Admin →

    I agree that would be a great addition. I’ve already requested this from JustWatch and they indicated they are working on integrating. Once added, Trakt will automatically pick it up as a streaming service.

  10. Hide lists

    It would be nice if one can hide entire lists.
    This would be useful e.g. when one has finished a list but doesn't want to delete it so others may still discover it.

    3 votes
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    Started  ·  1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  11. Post Credits Scene Feedback

    There have been many times when I wonder whether to wait through the credits in the cinema to see if there is an after credits scene, or, when watching a film at home and then leaving the rolling credits on for the music whilst I rate the movie and SURPRISE! Post credits scene that I had no idea about, and I don't like thinking about how many people missed this scene because no one had an idea it existed.

    I believe some feedback system where (authenticated) users can vote to say whether the movie has an after credits scene or…

    4 votes
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    Started  ·  2 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  12. Markdown links are not working in comments?

    It looks like markdown for links is not working properly in comments?

    https://trakt.tv/comments/232303#comment-258989

    I tried linking to a series on trakt within my comment and it didn't work.

    1 vote
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    0 comments  ·  Media Centers  ·  Flag idea as inappropriate…  ·  Admin →
  13. Monitoring of servers time

    As local time set on servers that serve web content is critical to proper function (localStorage cache on user browsers gets out of sync), you should have some monitoring to ensure they all have local time set right. Few days ago you fixed time on one server, but seems there is at least one another, which is still ~14 seconds behind. Would be great to fix it and avoid such errors in the future.

    0 votes
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    Started  ·  1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  14. Bug in followers count.

    When on a users profile page, following a user isn't increasing the count but unfollowing decreases the count.

    Though refreshing the page fixes everything.

    1 vote
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    Started  ·  0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  15. scroll actors

    Unable to scroll Actors Regular/GuestStars

    Only able to see first 10 actors in the list

    Tired in Firefox and Chrome latest browsers . This bug seems to have started in last couple of months

    13 votes
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    Started  ·  7 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  16. 1 vote
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    3 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  17. Delete Movies

    These items are not Movies. They are TV Mini-Series.

    Please delete:
    https://trakt.tv/movies/battlestar-galactica-2003
    https://trakt.tv/movies/battlestar-galactica-the-mini-series-2003

    Here they are on IMDB and TMDB as TV Mini-Series
    https://www.imdb.com/title/tt0314979
    https://www.themoviedb.org/tv/71365-battlestar-galactica

    Item is NOT listed as a Movie on TMDB. Only as a TV Show.
    https://www.themoviedb.org/search?query=Battlestar%20Galactica%202003

    Please delete all Movie entries.

    1 vote
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    Started  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  18. Filtering lists by Advanced Filters

    I have Trakt VIP and access to Advanced Filters. I can filter shows via parameters like 'network' or 'watchnow', that are appended to URL.

    Would be possible to support similar advanced filtering for lists. I tried adding same parameters to URL, but it didn't work.

    For example I have watchlist consisting ~40 shows. I would like to see shows produced by Netflix. So I'd like to use:

    https://trakt.tv/users/franiis/lists/watchlist-shows?sort=released,asc&networks=Netflix

    (some UI could be usable, but support for URL should be easier and faster to add).

    13 votes
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    2 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  19. Show user's rating when displaying item in user's context

    I find it really interesting to see how other users have rated a movie or show and how they rated others. Unfortunately, trakt currently only surfaces this information sparingly (AFAICT only for friends on an item's page and in a user's ratings tab). This is especially apparent when browsing the site while not logged in.

    It would be great if trakt could show a user's rating when a movie or show is display in a user's context, i.e. on their profile, history, lists etc.

    E.g. the profile already shows a user's recently watched episodes and movies and that would be…

    5 votes
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

    Good idea. I think this makes the most sense to add under the image, similar to how the ratings page does it. Replacing existing UI elements won’t work too well.

    Also, the user’s rating is already attached to any comments they leave for an item.

  20. Incorrect network data

    It seems TVDB doesn't support multiple networks anymore...
    TMDB does.

    For example
    Netflix picked up two shows

    Money Heist (previously Antena 3)
    Lucifer (previously FOX)

    but all the previous episodes (from the former network) are shown as been aired on Netflix. So at the moment data is incorrect and it changes the values in Year in Review for example.

    15 votes
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    Started  ·  4 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
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