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When contacting support, please include your Trakt username and the app or plugin you are using. We only handle support for the Trakt website and API. If you're using a 3rd party app, please contact them directly with any questions or issues.

Please create a Support Ticket for any issues with movies or tv shows (data duplications, updates/refreshes, data removals, etc), include links and as many details as possible.


The more info you can provide, the faster we'll be able to help you out.

We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates and fixes. 

Thanks, 
The Trakt Team
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  1. Client app available for Tizen/Galaxy watches

    Hi guys. Just wanted to let you know that a client app is now available for Tizen/Galaxy watches (Galaxy Watch Active, Galaxy Watch 3 etc). Perhaps it could be displayed as a new supported platform :-)

    https://galaxy.store/watchlist

    1 vote

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    0 comments  ·  Mobile Apps  ·  Flag idea as inappropriate…  ·  Admin →
  2. Be able to choose what genres are suggested

    I get a lot of suggestions for genres I have never added to any of my lists and I am not interested in watching (eg cartoons, anime), and I have clicked 'don't recommend again' for lots of these but I still keep getting similar suggestions. Therefore I think it would be good if there was an option to 'stop suggesting from this genre' or to be able to select some genres you are interested in for suggestions.

    3 votes

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    0 comments  ·  Mobile Apps  ·  Flag idea as inappropriate…  ·  Admin →
  3. Reference a new Android TV App : PlayTV Geh

    Recently, I added a Trakt feature on an Android TV app called PlayTV Geh (Here's a download link for Android https://techbigs.com/pt/playtv-geh.html) that uses Trakt to sync watched movies and watchlists.

    I wonder if it can be added to AndroidTV Apps folder?

    1 vote

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    0 comments  ·  Mobile Apps  ·  Flag idea as inappropriate…  ·  Admin →
  4. Selecting Multiple Titles/Tiles within Discover

    Within Discover, would love the option to select multiple titles per page as "Do Not Recommend Anymore" vs having to select each title individually in order to mark as DNRA.

    2 votes

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    Researching  ·  0 comments  ·  Mobile Apps  ·  Flag idea as inappropriate…  ·  Admin →
  5. Time Zone issue

    I’m in the mountain time zone, but the times listed mostly seem to be an hour off. For example, The Late Show with Stephen Colbert airs at 10:30 pm here, but the listing shows 11:30. Not a big deal, but when it gets annoying is when it creates a date error. Seth Meyers is on here at 11:30 pm, but the listings think it’s on a 12:30 am, so it thinks that it aired the night before it actually airs. IOW the monday night 11:30 pm show appears in listings as being on sunday night- really monday at 00:30. That…

    1 vote

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    Planned  ·  0 comments  ·  Mobile Apps  ·  Flag idea as inappropriate…  ·  Admin →
  6. Audio Recognition

    I believe that it was some type of Yahoo app a couple years ago but it used to be able to listen to the audio of a television show or movie and identify it based on the sample. Would be neat for easier scobbing. Not sure if it can be done directly on the website or would have to be some type of app.

    5 votes

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    Apps  ·  0 comments  ·  Mobile Apps  ·  Flag idea as inappropriate…  ·  Admin →
  7. Official Trakt App

    It would be great to have an official Trakt app to mark shows watched and view upcoming schedules

    1,584 votes

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    Started  ·  158 comments  ·  Mobile Apps  ·  Flag idea as inappropriate…  ·  Admin →
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