General

When contacting support, please include your Trakt username and the app or plugin you are using. We only handle support for the Trakt website and API. If you're using a 3rd party app, please contact them directly with any questions or issues.

Please create a Support Ticket for any issues with movies or tv shows (data duplications, updates/refreshes, data removals, etc), include links and as many details as possible.


The more info you can provide, the faster we'll be able to help you out.

We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates and fixes. 

Thanks, 
The Trakt Team
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  1. Rss Feed For Recomendations

    It would be nice to add an RSS feed for Recommendations so that could be integrated with ifttt.

    3 votes

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    VIP Ideas  ·  0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  2. Import my movie rating from Flixster.com

    I'd like to import all my ratings from flixster.com

    35 votes

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    VIP Ideas  ·  5 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  3. Custom Rankings

    I kind of find the "totally ninja" and "weak sauce" rankings to be somewhat... confusing. (For instance, when a tweet got sent out that I gave an episode of Breaking Bad 'totally ninja,' it was received with more confusion than anything).

    Since we all have different tastes and subjective opinions on how we feel about television and film, I was wondering if there was a way custom rankings could be implemented? Where we could edit the 1 and 10 rankings ourselves, since I'd call an episode that gets a ten "Perfect," but somebody else might think of it more as…

    26 votes

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    VIP Ideas  ·  2 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  4. Import from dvd profiler

    What about importing your collection from DVD profiler?

    10 votes

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    VIP Ideas  ·  3 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
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