General

We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. 3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  2. Data Refresh Request

    Everything has been updated on TMDB and TVDB.
    Please refresh the following:

    Season Posters:
    https://trakt.tv/shows/bungo-stray-dogs

    Main Poster & Background Cover:
    https://trakt.tv/shows/hori-san-and-miyamura-kun

    Episode Screenshots:
    https://trakt.tv/shows/peter-grill-and-the-philosopher-s-time
    https://trakt.tv/shows/food-wars-shokugeki-no-soma

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  3. BSG Season 4 Episode Missing

    Battlestar Galactica Season 4 has 21 episodes not the 20 listed. Episode 20 and 21 aired jointly, but is listed separately. IMBD has the correct listing for this. Please update this listing.

    https://trakt.tv/shows/battlestar-galactica-2003/seasons/4/

    https://www.imdb.com/title/tt0407362/episodes?season=4&ref=ttepssn4

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  4. Apple Keynotes

    The time is wrong for this.
    https://trakt.tv/shows/apple-keynotes

    It’s right at The TVDB.
    https://www.thetvdb.com/series/apple-keynotes

    I don’t see where to fix it on TMDB if that’s where I need to correct it.
    https://www.themoviedb.org/tv/53116-apple-keynotes

    Thanks Justin!

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  5. TMDb images not loading

    There seems to be an issue with the connection to TMDb for certain shows. It seems to successfully load the cast list info but the images for new episodes aren't coming through (the images that are visible are from TVDB). I've tried manual refreshing but with no luck.

    So far, I've noticed this is a problem with:
    Real Time with Bill Maher - https://trakt.tv/shows/real-time-with-bill-maher
    and UNHhhh - https://trakt.tv/shows/unhhhh

    Don't know if they're just jammed behind the scenes or whether it's a bigger issue but thought I'd mention it.

    Thanks in advance

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  6. Eat (2011) incorrect version linked to stream

    The short film Eat (2011) is linked to the Vudu listing for the 2014 movie of the same name but it’s not available streaming it seems to just be connected to the wrong just watch source page or something
    https://trakt.tv/movies/eat-2011

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  7. 3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  8. Missing poster

    This show needs a poster and other for the first season
    https://trakt.tv/shows/mr-heart

    Thank you

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  9. 3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  10. The Office S4 two-part episode runtimes

    The fourth season of The Office (https://trakt.tv/shows/the-office/seasons/4) consists of multiple two-part episodes.
    These episodes are listed as two parts but the first episode has the runtime for the two parts combined.

    Could you change the runtimes for the episodes listed below to 22 minutes?
    https://trakt.tv/shows/the-office/seasons/4/episodes/1
    https://trakt.tv/shows/the-office/seasons/4/episodes/3
    https://trakt.tv/shows/the-office/seasons/4/episodes/5
    https://trakt.tv/shows/the-office/seasons/4/episodes/7
    https://trakt.tv/shows/the-office/seasons/4/episodes/18

    Thanks Justin!

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  11. Episode removal (Untucked), show refresh (Live w/ K.&R.)

    https://trakt.tv/shows/rupaul-s-drag-race-untucked/seasons/5/episodes/12
    https://www.thetvdb.com/series/rupauls-drag-race-untucked/seasons/official/5
    https://www.themoviedb.org/tv/38409-rupaul-s-drag-race-untucked/season/4

    Episode 5x12 does not exist and should be removed, see TVDB (has been moved to Specials). On TMDB there is an episode 5x12 but on TMDB the seasons are shifted by one season because the very first season is missing. BTW, this is also the reason why the actual episode images don't match.

    ——
    https://trakt.tv/shows/live-with-kelly-and-ryan
    https://www.thetvdb.com/series/live-with-kelly-and-ryan

    Live with Kelly and Ryan is still not being updated. (Since two months now.) See here and here: https://trakt.uservoice.com/forums/188762-general/suggestions/40893535-live-w-kelly-and-ryan-remove-season https://support.trakt.tv/forums/188762-general/suggestions/41113945-data-refresh-re-previous-topics

    Thanks,
    Cheers

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  12. Vice News Tonight

    The dates don’t match up starting with July 7, 2020.
    https://trakt.tv/shows/vice-news-tonight/seasons/4

    I maintain this show so I know they are correct on TVDB.
    https://www.thetvdb.com/series/vice-news-tonight/seasons/official/4

    Thanks Justin!

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  13. Incorrect TMDB id for Bad Ben https://trakt.tv/movies/bad-ben-2016

    Bad Ben 2016 Tmdb mapping is incorrect as page doesn't exist

    https://trakt.tv/movies/bad-ben-2016

    and there is a duplicate with correct tmdb id but with fewer details and votes
    [ https://trakt.tv/movies/bad-ben-2016-10-05 ]

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  14. poster fix

    https://trakt.tv/movies/prisoner-x-2016

    An English movie should have an English poster by default.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  15. 1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  16. Data refresh request

    https://trakt.tv/shows/i-am-frankie/seasons/1 needs a refresh, has a wrong extra episode at the end (data seems accurate on TVDB/TMDB)

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  17. TVDBID Shin Chan

    Shin Chan links to a non-existing TVDB enty.

    https://trakt.tv/shows/shin-chan

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  18. Wrong Netflix associations

    I've noticed recently some content marked as available in Netflix Denmark, but it actually is not. I checked JustWatch and it doesn't list it as available.
    Not exhaustive list, as I didn't go through entire watchlist:
    Flash season 6 https://trakt.tv/shows/the-flash-2014/seasons/6

    Some movies:
    https://trakt.tv/movies/the-machinist-2004
    https://trakt.tv/movies/the-lives-of-others-2006
    https://trakt.tv/movies/downfall-2004
    https://trakt.tv/movies/going-clear-scientology-and-the-prison-of-belief-2015

    Hopefully you can detect from these what went wrong and fix all entries

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  19. 1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  20. Keep track of changes in ratings

    Currently, there is just one source for your rating of an item on Trakt. If you rewatch something and decide you don't like it as much and change the rating there is no way to see what your prior rating was - would be cool to see your ratings change over time.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

General

Categories

Feedback and Knowledge Base