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We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

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  1. Phineas & Ferb runtimes

    https://trakt.tv/shows/phineas-and-ferb

    I just checked Phineas & Ferb on Trakt and the episode runtimes are wrong. The vast majority of the episodes are 11 minutes and this is listed as runtime for the series.
    However, a lot of episodes are listed as 22 minutes when this should be 11 minutes. This makes the total runtime of the series inaccurate.
    I checked TVDB (https://www.thetvdb.com/series/phineas-and-ferb) and all episodes there have the correct runtime (I checked Disney+ to verify the episode runtimes, even though Disney+ has a different episode order.) Some episode are longer than 11 minutes but TVDB has the correct…

    19 votes
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    2 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  2. Louis Theroux series and episodes messed up

    Louis Theroux seems to be very messed up on here but also sickchill so i assume the place you get your data from is also messed up

    https://trakt.tv/shows/louis-theroux

    series 1 seems to show every episode from all seres

    then series 7 and series 8 are the same.

    your imdb and themoviedb link goes to a one off episode https://www.imdb.com/title/tt1954630/
    https://www.themoviedb.org/tv/77278-louis-theroux-miami-mega-jail

    The https://www.thetvdb.com/series/louis-theroux is the one that seems to have put all 7 series into one series.

    not sure how you can sort this but thought id let you know

    7 votes
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    2 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  3. Burn the Witch linked to incorrect thetvdb ID

    Burn the Witch (https://trakt.tv/shows/burn-the-witch) is linked to the incorrect ID at thetvdb, and therefore is not updating with new episodes. The correct ID & URL are 389459 & https://www.thetvdb.com/series/burn-the-witch

    7 votes
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    1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  4. Haikyu!! Season 4/5 is broken

    So Haikyu!! is a little broken. Season 5 doesn’t exist (currently the second half of S4 is airing, as indicated on both TVDB and TMDB). Season 4 is also missing the most recent episode (S4E16), even after doing a data refresh.

    Links:
    -Trakt: https://trakt.tv/shows/haikyu
    -TVDB: https://www.thetvdb.com/series/haikyuu
    -TMDB: https://www.themoviedb.org/tv/60863-haikyuu/seasons

    9 votes
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  5. Data refresh please

    Hi! Could you please refresh data for https://trakt.tv/shows/dokument-utifran ? New season is already registered on tvdb but doesn't show up on trakt

    Thank you so much and have a nice day!!

    9 votes
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  6. Allow multiple movies/shows to be selected at one time and things changed.

    Like when it was watched or what list it should go on.

    7 votes
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    Researching  ·  1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  7. Love After Lockup releases time and day import is off

    The release time and day on Trakt (2020-10-11T08:00:00Z in America/New_York) seems to not match TheTVDB (October 9, 2020 09:00pm).

    It was wrong before and I triggered an import. The time and day have changed, but it's still off.

    The TheTVDB API does return the expected time: "airsTime":"9:00 PM".

    Not sure what's going on, so wanted to let you know.

    4 votes
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    1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  8. BSG Season 4 Episode Missing

    Battlestar Galactica Season 4 has 21 episodes not the 20 listed. Episode 20 and 21 aired jointly, but is listed separately. IMBD has the correct listing for this. Please update this listing.

    https://trakt.tv/shows/battlestar-galactica-2003/seasons/4/

    https://www.imdb.com/title/tt0407362/episodes?season=4&ref=ttepssn4

    6 votes
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    1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  9. days of our lives

    Day of Our Lives no longer updating

    1 vote
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    1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  10. Please refresh Nova Season 47

    Nova Season 47 episodes are all screwed up, E07 & 08 artwork wrong, E09 is a duplicate of E07 and should be "Human Nature". E10-12 missing artwork.

    https://trakt.tv/shows/nova/seasons/47
    https://www.thetvdb.com/series/nova/seasons/official/47

    6 votes
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  11. TMDb images not loading

    There seems to be an issue with the connection to TMDb for certain shows. It seems to successfully load the cast list info but the images for new episodes aren't coming through (the images that are visible are from TVDB). I've tried manual refreshing but with no luck.

    So far, I've noticed this is a problem with:
    Real Time with Bill Maher - https://trakt.tv/shows/real-time-with-bill-maher
    and UNHhhh - https://trakt.tv/shows/unhhhh

    Don't know if they're just jammed behind the scenes or whether it's a bigger issue but thought I'd mention it.

    Thanks in advance

    3 votes
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    2 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  12. Unsolved mysteries season 2

    Volume or season 2 is on netflix now, please update the app

    1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  13. Data Refresh PLL season 5

    Please refresh data for: https://trakt.tv/shows/pretty-little-liars/seasons/5

    25 and 26 are the same. There is no episode 26 in TVDB!
    However, there is a "special" episode (13) inserted in TMDB.

    1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  14. Refresh Euphoria

    The specials list listed both in season 1 and specials. Thetvdb removed it as episode 9 of season 1.

    https://trakt.tv/shows/euphoria-2019

    1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  15. All or Nothing Tottenham Hotspur

    Last three episodes (7-8-9), have wrong images.

    1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  16. add the voice actors of Inazuma eleven

    most of them are missing or don't have the character associated with

    1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  17. Inazuma eleven special episodes time is all wrong

    I just watched the 2nd special, wich was a 1:30h movie, but it shows as a 25min episode

    1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  18. 3 votes
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  19. The Great British Bake Off

    The show moved to Channel 4 a few years ago but is still listed as BBC Two. We could do with updated art to reflect the current hosts as well.

    1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  20. Wrong Information for Valley of the Wolves (Kurtlar Vadisi)

    Hello, "Valley of the Wolves" shows incorrect information on Trakt. It should have 97 episodes, not 113. It has been correct until recently, but suddenly new episodes have appeared on my homepage.

    The following links are from Trakt and TVDB.

    Trakt (113 episodes, wrong): https://trakt.tv/shows/valley-of-the-wolves
    TVDB (97 episodes, correct): https://www.thetvdb.com/series/valley-of-the-wolves
    IMDB (97 episodes, as another source, for reference): https://www.imdb.com/title/tt0421384/

    1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
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