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We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

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  1. Insufficient data refreshes

    Just to touch up on http://support.trakt.tv/forums/188762-general/suggestions/11258295-schedule-movie-refreshes and other things regarding the data refresh. Tbh I have seen little improvement regarding data quality on the site. Really sucks hard that any upcoming movie or newly airing show has a big chance of being "incomplete" or running with subpar artwork. There really needs an additional update job besides the update time on their respective source for the refresh.

    (from the "new show calendar")
    https://trakt.tv/shows/the-virtues only had a backdrop but posters uploaded over two weeks as well as two days ago
    https://trakt.tv/shows/funniest-ever-tv-cock-ups also blank
    https://trakt.tv/shows/love-beyond-frontier-2019 has had a non-English "English" poster since Nov…

    10 votes
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    Started  ·  14 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  2. Gigantic automatic lists are getting out of hand

    For a while now different developers or even individual users have been creating ginormous lists with thousands of items but with only three featured on each entry these tend to block everything out since they are also more likely to reach someone else that might throw them a like. Are there any plans to deal with this? Can we hide, re-categorize (non-personal) or downvote lists against this? Some of these serve no purpose other than actually bypassing advanced filters I'd argue or being pinned on kodi dashboards on dubious box setups I'd say...

    Here are some examples of this:
    https://trakt.tv/users/theultimatec0der/lists

    12 votes
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    Started  ·  6 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  3. Status Change

    These shows have been ended but it is still showing Running on Trakt.
    Someone please change it. On TVDB they are already ended

    https://pastebin.com/raw/SP9pt44f

    I have provided the link of the shows in the above link!

    18 votes
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    2 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  4. Flag deleted TVDB shows

    Trakt relies a lot on TVDB for shows. Sometimes TVDB has duplicates which eventually get fixed. But when that happens, these dupes are still available on Trakt.

    I suggest coming up with a notification system that warns when a show has a TVDB entry disappear. Who would get notified? Well, mostly you guys, since you're the ones with the ability to remove dupes. Maybe you could also add a warning on the show page that the TVDB entry is gone and that Trakt admins are investigating.

    This might cut down on dupes and the constant reports about them.

    Note: this…

    38 votes
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    Researching  ·  3 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  5. Allow database mods

    Allow trusted uses that are hand picked to remove duplicate data on the site. Would take a lot of the workload of doing so away, and it would help clean up the site.

    14 votes
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    2 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  6. Delete Episodes

    These episodes are removed from TVDB. Please remove them from Trakt.

    Episode 04:
    https://trakt.tv/shows/13-reasons-why/seasons/0

    Episode 389 - Episode 390:
    https://trakt.tv/shows/kuch-rang-pyar-ke-aise-bhi/seasons/1

    Episode 04:
    https://trakt.tv/shows/friends/seasons/0

    3 votes
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    3 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  7. Block/mute users to hide their comments

    Has comments moderation ever been applied?
    I would like the option of blocking or muting some users.

    19 votes
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    Researching  ·  2 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  8. Issue with conflicting TMDB and TVDB import

    I've noticed at least one example where a show having different season delineation on TVDB and TMDB has lead to the seasons being named incorrectly.

    For example: One Piece Season 3 runs from episode 31 to 47 on Trakt and TVDB. However it is incorrectly titled "Drum Island Arc" which comes from TMDB. This is because season 3 on TMDB runs from episode 78 to 91 (which is correctly titled Drum Island Arc).

    Is it possible to prioritise one source for the information to avoid these issues?

    6 votes
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    Researching  ·  1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  9. 1 vote
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    2 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  10. Episodes in grid format on Progress page

    Hello,

    There are only 6 "Up-To-Next" episodes on home page and personal progress page only shows episodes on right side as list.

    It would be really great see them like the watchlist so it will be easy to decide watch shows to watch.

    https://i.imgur.com/kcu65Le.png

    72 votes
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    Planned  ·  13 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  11. Will Trakt ever decide to use TMDB episode information if there is none on TVDB?

    I love trakt. And I love TMDB. I contribute a lot to TMDB and think it is much better of a site and a community and more user friendly than TVDB. I understand that TVDB probably has a more comprehensive database for series compared to TMDB (I think TV shows are only a fairly recent addition to TMDB). However, contributing to TVDB is much more arduous than to TMDB, especially when it comes to getting incorrect data changed. The TVDB forum is fairly dead and slow to respond, me as a user have no idea if they keep track of…

    27 votes
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    Researching  ·  6 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  12. Reject duplicate plays to history

    I don't do regular housekeeping of my trakt data and things are prone to get messy due to various bugs in apps and plugins but I'll always end up with duplicate plays at some point. Many of those end up going from check-ins to plays at the same timestamp which shouldn't get accepted as valid by the site at all imho or at least end up getting merged. Despite not not being advertised outside of some support threads and a single kodi forum thread I end up getting a lot of visitors on my duplicate removal script (500+ last year)…

    34 votes
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    Long Term  ·  8 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  13. Image / Episode Data Refresh: Unité 42

    Image / Episode Data Refresh: Unité 42
    Currently there's no plot data for episodes, and no posters available.

    3 votes
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    Started  ·  2 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add the possibility to hide watched hour

    Hello Justin,

    It would be awesome to have the possibility to hide the watching hour of a TV Show/Movie.

    I currently have my profile public meaning that any person can know what I watched and also what hour was that.

    You might not want your boss to know that you spend the morning watching movies, hehehe :)

    In my case the info is being added from Plex using the Trakt extension.

    Thanks!! :D

    16 votes
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    Researching  ·  0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  15. Ghost Hunters

    Show has new cast except for one leader. Still same premise. Shouldn't be included with original series. Different format to show.

    1 vote
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    Started  ·  1 comment  ·  Watch Now  ·  Flag idea as inappropriate…  ·  Admin →
  16. 'Lists' drop down menu sorting of: private & public lists

    Option to filter out personal lists that are made:
    Private
    Public

    Ideally integrated within the drop down menu on the list page

    Thanks :-)

    3 votes
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    Started  ·  2 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  17. fast and loud

    Fast and Loud only shows up to series 12, the current series is series 15.

    1 vote
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    2 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  18. Play counts data

    When you look up your friends regarding an episode or a movie
    They are ordered by play count : all good.

    When you look up your friends regarding a TV show or a season
    They are ordered by progress on the item : all good but..

    sometimes you have people who watched twice the entire TV Show or a specific season ; they should be in front. So it could look like this

    username
    100% watched
    73/73 episodes
    102 plays

    1 vote
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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  19. duplicate and error

    The good: https://trakt.tv/shows/blackbeard
    Dup as Movie 1: https://trakt.tv/movies/blackbeard-terror-at-sea-2006-03-12
    Dup as Movie 2: https://trakt.tv/movies/blackbeard-terror-at-sea-2006

    The dup as movie #2 appears to have all the user data attached to it, but this is not a movie but is a 2 part tv series.

    1 vote
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    1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  20. Please fix these entries

    Each one of these entries either has an incorrect TMDB URL, or shouldn't be listed in Movies as it is a TV-Mini-Series. They most likely have duplicate entries as well. If links are requested, I will do my best. But it would be nice not to.

    The list.

    Dr. Horrible's Sing-Along Blog
    Batman v Superman: Dawn Of Justice (Ultimate Edition)
    The Lord of the Rings: The Return of the King (Extended)
    Battlestar Galactica
    Family Guy Presents: Something, Something, Something, Dark Side
    The Lord of the Rings: The Fellowship of the Ring (Extended)
    The Lord of the Rings: The Two Towers…

    1 vote
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    Planned  ·  1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
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