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We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

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  1. Remove all ratings at once?

    Is there an easy way to remove all ratings at once?

    7 votes
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  2. 4 votes
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    1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  3. Episodes with No Air Date Have to Be Manually Scrobbled

    Many obscure TV Series have no air date information on the website, except for usually the last or first episode. When I try to mark that entire show as watched it only marks one episode and I have to manually mark the rest. I was OK with marking 30 episodes, but I can't manually mark 90 episodesm like I have to with this show: https://trakt.tv/shows/deka-lepta-kirigma.

    1 vote
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    5 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

    Yes, this is as designed. We need air dates in order to know the episode actually aired. If we didn’t do that, future episodes would be marked as watched if the entire show or season was marked.

    Any missing air dates can be added to TVDB and TMDB and Trakt will auto refresh about 24 hours after they are updated. Thanks.

  4. Share collection with another user

    Is it possible to share our whole collection with another user so we would be 2 (or more !) peoples to manage it ?

    Thanks !

    6 votes
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    1 comment  ·  Social  ·  Flag idea as inappropriate…  ·  Admin →
  5. 6 votes
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  6. Watchlist, collected and watched continuously does not save.

    Serious bug fix needed. Love this app in theory, but might need to drop it. On a daily basis I need to resave seasons or TV series. And when I try to add it to my watchlist, collected disappears. When I add it to collected, it disappears from the watchlist. It takes several attempts to work. And series I originally put on the watchlist, randomly disappear when I'm not even online or watching tv. Defeating the purpose of the app. Happens on multiple devices. ????

    1 vote
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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  7. Money Heist 2x09 doesn't exist

    https://trakt.tv/shows/money-heist/seasons/2/episodes/9
    This episode does NOT exist.

    I already asked for this in February (http://support.trakt.tv/forums/188762-general/suggestions/39617755-money-heist-2x09-doesn-t-exist).

    This episode doesnt exist, and will never air. Because the show will air a new season in April.

    https://www.netflix.com/pt-en/title/80192098

    Here is the link that confirms the new season.

    Also in the last few months Trakt was been getting a lot of wrong information from TVDB.

    6 votes
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  8. When multiple episodes of Show X air at same time, collapse episodes in Calendar similar to how they're treated on the Dashboard

    In these instances on the Dashboard, the multiple episodes are collapsed into one module, where the show title is listed only once, followed by one line each for episodes following the first one, e.g.

    Feel Good
    1x01 Episode One
    Series Premiere
    6:00 pm on Netflix
    1x02 Episode Two
    1x03 Episode Three
    1x04 Episode Four
    1x05 Episode Five
    1x06 Episode Six

    But on the Calendar, each episode has its own module. So we see the show title 6 times in this instance, and the same with airtime/network:

    Feel Good
    1x01 Episode One
    Series Premiere
    6:00 pm on Netflix

    Feel Good
    1x02…

    4 votes
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  9. llama llama - Remove Extra Episodes

    Llama Llama has 15 extra episodes according to TheTVDB. These episodes appeared recently (probable dupes?)

    3 votes
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    3 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  10. 1 vote
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    1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  11. 1 vote
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    1 comment  ·  Watch Now  ·  Flag idea as inappropriate…  ·  Admin →
  12. Fix WWE 205 Live

    Many duplicated episodes in WWE 205 Live, also 2 duplicates of the show that can be deleted. Please update.

    4 votes
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    1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  13. set provider location for local listing.

    It would be great if we could select our local TV provider and location so we can get the station and times relevant to our watching times. E.g. Bell Fibe TV listings in Toronto, ON

    1 vote
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    0 comments  ·  Watch Now  ·  Flag idea as inappropriate…  ·  Admin →
  14. Money Heist

    Hi,

    I have seen that there have been a few requests but the one that was suggested, I am unable to find if you have accepted or declined.

    Are you able to create Money Heist to follow the Netflix version where there are 13 episode in part 1, 9 episodes in part 2 and part 3 having 8 episodes?

    Thanks 🙏🏾

    1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  15. 4 votes
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    Declined  ·  3 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  16. Watch List automatically eliminates tv series.

    My Watch List deletes current tv series, on a daily basis. These are not cancelled or postponed. I need to re add several shows to my Watch List every single day. Definitely rules out any purchases. It is random and quite frankly, after so many weeks now, pissing me off. Looking for other options that will keep keep my logs properly saved.

    1 vote
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  17. Serious Bug. I was going to make a purchase but will not spend $ when my tv show Watch List needs re entering DAILY.

    Serious Bug. I was going to make a purchase but will not spend $ when my tv show Watch List needs re entering DAILY.

    1 vote
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  18. Trigger Data Refresh for Non-Vip Members

    Please let non-vip members to have limited number of trigger data refresh per month/week.

    Thnx

    12 votes
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  19. Pokemon Season Names & Images

    Someone recently requested that the Pokemon season be changed according to Wikipedia but was denied because TVDB lists Sword & Shield as season 19. While the episodes are listed under season 19 properly, the season is called XYZ, which is how Wikipedia lists it, not TVDB. Also, the pictures need to be updated for the seasons.

    1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  20. Sort lists

    Hi, is it possible to sort the lists by italian (or in generally by other language) title?
    Now the lists are sorted by english title and I have difficulty to find movies. Thank a lot!

    1 vote
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    0 comments  ·  Mobile Apps  ·  Flag idea as inappropriate…  ·  Admin →
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