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We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

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  1. Remove wrong numbered doublette Episodes from Detektive Conan Series

    Somenone had messed with ALL Episodes from Detective Conan Series
    https://trakt.tv/shows/detective-conan

    Every Episode is doubled with wrong Naming

    example: Season 6 Episode 1 which is the 220th Episode in the Series

    The right one:
    6x01 (220) The Client Full of Lies (Part One)
    https://trakt.tv/shows/detective-conan/seasons/6/episodes/1

    and the wrong doublette
    6x220 (220) The Client Full of Lies (Part One)
    https://trakt.tv/shows/detective-conan/seasons/6/episodes/220

    24 votes
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    5 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  2. Data no longer refreshing since TVDB update?

    I've been trying to update assorted shows over the past few days but none of them seem to be doing anything. I was wondering if it may have been caused by TVDB recently rolling out a significant site update, which may have messed up the links to Trakt?

    In case it's not, the shows I've been trying to refresh in vain are:

    (FWIW, I've tried both image and data refreshes with no effect)

    Spiral: https://trakt.tv/shows/spiral
    Real Time with Bill Maher: https://trakt.tv/shows/real-time-with-bill-maher
    Question Time: https://trakt.tv/shows/question-time
    The View: (this seems to be stuck in a refresh and hasn't refreshed for a couple…

    20 votes
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    5 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

    This is related to the new TVDB website and API they launched on Friday Nov 15. As of today, the API should be working better and the shows should start auto updating during out nightly process.

  3. I just lost 4 years of Trakt data?!

    Hi there, I use iShows TV connected to my Trakt data. For several years actually. Just now, like ten minutes ago the connection to Trakt was gone. I reconnected the app and now the final episode I watched according to Takt is that horrible The X-Files revival series back in 2015. Please don't tell me that I lost four years of data somehow.

    13 votes
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    5 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

    iShows had some bugs due to the TVDB API updates that launched on Friday Nov 15. First, please check your Trakt website profile and watched history at trakt.tv/users/me/history. If your plays are there, that means the iShows app just isn’t working. If the plays have been deleted from Trakt, please open a private support with your username and we can undelete anything from over the weekend.

  4. Futurama out of sync with TVDB

    It looks like Futurama has been rearranged on the TVDB to match up with the original Production codes and to move the feature length episodes to be Season 5 instead of Specials

    As such Trakt is heavily out of sync now with some duplicate episodes and some episodes in the wrong place.

    https://trakt.tv/shows/futurama
    https://www.thetvdb.com/series/futurama

    9 votes
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    5 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  5. My Hero Academia Season 1 Cleanup

    There is a duplicate episode in Season 1 for My Hero Academia, which corresponds to Season 4 Episode 8.

    https://trakt.tv/shows/my-hero-academia/seasons/1/episodes/71

    I've checked the TVDB and the errorneous episode is no longer there for Season 1: https://www.thetvdb.com/series/my-hero-academia/seasons/official/1

    Could you please delete it?

    18 votes
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  6. Issue with plays that keeps getting added

    Hi,
    I keep getting additional plays for Mindhunter. I've removed like 400 plays a couple days ago and I still have some added. Could you take a look at it?
    https://trakt.tv/users/me/history/all/added?page=2&show=116965

    2 votes
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    5 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  7. Pokémon mess

    https://trakt.tv/shows/pokemon-1997

    Season 1 has all episodes of the absolute order listed in it, which makes having this also season ordered at the same time really messy. Not sure what can be done with this.

    As far as Season-ordered:

    Season 16 should only have 92 episodes
    Season 17 should only have 47 episodes

    9 votes
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    3 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  8. Mr Pickles Data Refresh

    Mr Pickles Season 4 (https://trakt.tv/shows/mr-pickles/seasons/4) has only aired 1 episode with no dates for the rest, as of yet. It needs a data refresh please.

    Thanks

    12 votes
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    Completed  ·  1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  9. 10 votes
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    1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  10. Pokémon S1 extra episodes (take two)

    https://trakt.tv/shows/pokemon-1997/seasons/1

    should end at 1x82. 1x962 thru 1x1077 episodes are all erroneous.

    15 votes
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  11. 12 votes
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    1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  12. Problems with pokemon season 1 again.

    Season one has yet again (had it a couple of weeks ago too) problems with the count.

    https://trakt.tv/shows/pokemon-1997/seasons/1

    It does not have 198 episodes. Can you fix it? It's supposed to only have 82 and here it has 82.

    https://www.thetvdb.com/series/pokemon-indigo-league-champions-edition/seasons/official/1

    12 votes
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  13. 7 votes
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  14. "NCIS" images resfresh

    Hi!
    Could you please force a refresh of "NCIS" poster and backdrop images (https://trakt.tv/shows/ncis)?
    On TMDB newer ones are present, but Trakt still shows quite old ones (with many characters not present in the show anymore).

    Thank you!

    Uli666

    4 votes
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    Completed  ·  2 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  15. Delete Season

    https://trakt.tv/shows/kono-oto-tomare-sounds-of-life

    Please delete Season 2, It has been removed from TVDB

    This anime only has 1 season, rest of the episodes are being released as Split Cour.

    15 votes
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    Completed  ·  1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  16. Delete Episode Request

    Delete Episode 4. There are only 3 Specials in this Series.

    https://trakt.tv/shows/violet-evergarden/seasons/0

    3 votes
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    Completed  ·  3 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  17. 3 votes
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    6 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  18. Daniel Howell needs updating

    It needs refreshing as it has been updated on TVDB. There is no longer 1 season with all the episodes in but has a separate season for each year its been running. The seasons show up but season 1 is still there when it shouldn't be. Thank you :)

    3 votes
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    Completed  ·  2 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  19. 22 votes
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    Completed  ·  2 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  20. Status Change

    These shows have been ended but it is still showing Running on Trakt.
    Someone please change it. On TVDB they are already ended

    https://pastebin.com/raw/SP9pt44f

    I have provided the link of the shows in the above link!

    18 votes
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    Completed  ·  3 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
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