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We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

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  1. Remove Season 3 of Chilling Adventures of Sabrina

    Both TVDB and TMDB seams to have decided that Part 3 belongs to season 2, so therefor season 3 does not exist.
    https://trakt.tv/shows/chilling-adventures-of-sabrina/seasons/3

    51 votes
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    Completed  ·  2 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  2. Duplicate TV Show: The New Pope

    (TVDB has wised up and changed their policy on this: it's a separate show from The Young Pope: https://forums.thetvdb.com/viewtopic.php?f=18&t=61442&start=40#top)

    Good links: https://trakt.tv/shows/the-new-pope-2020

    Bad links: https://trakt.tv/shows/the-new-pope

    Also, could you remove the 2nd season listed on The Young Pope's page, which refers to The New Pope? https://trakt.tv/shows/the-young-pope

    19 votes
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    3 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  3. Black Clover Extra Seasons

    Seasons 2 and 3 got added to tvdb and these seasons are now dupes of episodes in the 1st Season. I posted on tvdb and they have removed the extra seasons and have locked the series so new seasons can't be added again.

    https://trakt.tv/shows/black-clover/seasons/2
    https://trakt.tv/shows/black-clover/seasons/3

    Thanks

    30 votes
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  4. 27 votes
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    Completed  ·  0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  5. Remove wrong numbered doublette Episodes from Detektive Conan Series

    Somenone had messed with ALL Episodes from Detective Conan Series
    https://trakt.tv/shows/detective-conan

    Every Episode is doubled with wrong Naming

    example: Season 6 Episode 1 which is the 220th Episode in the Series

    The right one:
    6x01 (220) The Client Full of Lies (Part One)
    https://trakt.tv/shows/detective-conan/seasons/6/episodes/1

    and the wrong doublette
    6x220 (220) The Client Full of Lies (Part One)
    https://trakt.tv/shows/detective-conan/seasons/6/episodes/220

    24 votes
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    5 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  6. Naruto - Data Refresh Request

    https://trakt.tv/shows/naruto

    Somebody made a huge mess of this show. It only has 220 Episodes (Excluding Specials). But now it is showing 303.

    Please Refresh the data and remove the unnecessary episodes.

    On TVDB it is perfectly managed.
    If it is possible in Data Refresh to take Images from only TVDB then please take it from there.

    On TMDB it has not been managed properly.

    21 votes
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    6 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  7. Remove Season 3 of Chilling Adventures of Sabrina

    Both TVDB and TMDB seams to have decided that Part 3 belongs to season 2, so therefor season 3 does not exist.
    https://trakt.tv/shows/chilling-adventures-of-sabrina/seasons/3

    16 votes
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    Completed  ·  2 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  8. Downton Abbey - Remove Extra Episodes

    Seasons 2 - 5 all have an Episode 9 recently added. These are already present under Specials.

    21 votes
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    Completed  ·  3 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  9. Rick & Morty S4E06 False Entry

    There is an entry of the show Rick & Morty
    Season 4 Episode 6, named after episode 5
    Since this is a false entry please remove it!
    I also don’t understand how this got there because I couldn’t find this entry on TheTVDB, no mentioning in their forum as well. It might just be bad luck for shows I’m watching but false entries are becoming imo a real problem lately and due to the amount some are still not resolved months later which is a downer for the overall Trakt experience. I know Justin and everyone else is hard working…

    16 votes
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    1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  10. Data no longer refreshing since TVDB update?

    I've been trying to update assorted shows over the past few days but none of them seem to be doing anything. I was wondering if it may have been caused by TVDB recently rolling out a significant site update, which may have messed up the links to Trakt?

    In case it's not, the shows I've been trying to refresh in vain are:

    (FWIW, I've tried both image and data refreshes with no effect)

    Spiral: https://trakt.tv/shows/spiral
    Real Time with Bill Maher: https://trakt.tv/shows/real-time-with-bill-maher
    Question Time: https://trakt.tv/shows/question-time
    The View: (this seems to be stuck in a refresh and hasn't refreshed for a couple…

    20 votes
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    5 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

    This is related to the new TVDB website and API they launched on Friday Nov 15. As of today, the API should be working better and the shows should start auto updating during out nightly process.

  11. Cowboy Bepob duplicate episodes

    https://trakt.tv/shows/cowboy-bebop/seasons/2 these season 2 episodes are already listed on season 1.
    There was no season 2, it've appeared recently with duplicate episodes.

    13 votes
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    Completed  ·  2 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  12. RWBY Season 1 Cleanup

    It would appear that at some point we've acquired two duplicate episodes in Season 1, which appear to have come from absolute numbering. That is they correspond to Season 7 episodes.

    https://trakt.tv/shows/rwby/seasons/1/episodes/81
    https://trakt.tv/shows/rwby/seasons/1/episodes/82

    I've checked the TVDB and the errorneous episodes are no longer there for Season 1: https://www.thetvdb.com/series/rwby/seasons/official/1
    Whether or not it was caused by the API change or someone messing with the data there, we're now out of sync

    25 votes
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    Completed  ·  1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  13. I just lost 4 years of Trakt data?!

    Hi there, I use iShows TV connected to my Trakt data. For several years actually. Just now, like ten minutes ago the connection to Trakt was gone. I reconnected the app and now the final episode I watched according to Takt is that horrible The X-Files revival series back in 2015. Please don't tell me that I lost four years of data somehow.

    13 votes
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    5 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

    iShows had some bugs due to the TVDB API updates that launched on Friday Nov 15. First, please check your Trakt website profile and watched history at trakt.tv/users/me/history. If your plays are there, that means the iShows app just isn’t working. If the plays have been deleted from Trakt, please open a private support with your username and we can undelete anything from over the weekend.

  14. Futurama out of sync with TVDB

    It looks like Futurama has been rearranged on the TVDB to match up with the original Production codes and to move the feature length episodes to be Season 5 instead of Specials

    As such Trakt is heavily out of sync now with some duplicate episodes and some episodes in the wrong place.

    https://trakt.tv/shows/futurama
    https://www.thetvdb.com/series/futurama

    9 votes
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    5 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  15. Resync Archer with TV

    Once more we go round the merrygoround on TVDB :(

    Looks like the Heart of Archness specials were added to Season 3 on TVDB, then subsequently removed from there.
    As such Trakt is now showing 13 episodes for Archer Season 3 (https://trakt.tv/shows/archer/seasons/3)

    Can this be rectified now TVDB (https://thetvdb.com/series/archer-2009/seasons/official/3) has sorted themselves out?

    15 votes
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    Completed  ·  0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  16. The Mandalorian

    Please remove season two. It does no exist yet.

    https://trakt.tv/shows/the-mandalorian

    There is also no movie.

    https://trakt.tv/movies/the-mandalorian-2019

    10 votes
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    Completed  ·  2 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  17. Gintama Season Removal

    Could you please remove Season 11 of Gintama. It's been removed from tvdb. Thanks.

    https://trakt.tv/shows/gintama/seasons/11

    18 votes
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  18. 12 votes
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    Completed  ·  1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  19. Suggestions list based on what we have marked as watched

    Not sure of the category so just chose as maybe a nice VIP option.

    But would love to see a list of suggested shows and movies based on those that have been marked as watched dating through the history ofones account.

    The list would be auto updated.

    The only issue I foresee is a means of control.

    So like we can watch a trailer for it, like most everything else. But if we add it to a TV or movie list. It is removed from the suggested list. Or if we don't add it to any pre-existing movie or TV…

    3 votes
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    3 comments  ·  VIP  ·  Flag idea as inappropriate…  ·  Admin →
  20. 15 votes
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
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