General

← Support & Feedback for Trakt

We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

How can we improve Trakt?

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  1. Refresh data

    Could anyone refresh the page for https://trakt.tv/shows/famoso? I've been waiting for days and it doesn't load the last tmdb changes. Thanks.

    1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

  2. Duplicate of "Your name" movie

    https://trakt.tv/movies/your-name
    https://trakt.tv/movies/your-name-2016

    1 vote
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    1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  3. How can I help the transition from TVDB to TMDB?

    I've seen that Trakt is moving data collecting from TVDB to TMDB, and that many times this gets blocked by "partial matches" (i.e. a capitalisation missing on one of the two ends, or a small mistake, or such things). How can I help with this?

    3 votes
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

  4. Dedicated reviewing space

    I know people have asked for a separate review space instead of having to write them inside comments, but I would do you a one-upper.

    A dedicated review system which can be much more elaborated than simply writing it down like if it were a comment.

    Possibly with markdown features and specifically what I was thinking about is to have them featured prominently (if the user wants to) within the user's profile.

    If we take something like Anilist for example, one review is one dedicated space following the user's profile where the full review can be read as a dedicated…

    3 votes
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

  5. Be able to choose what genres are suggested

    I get a lot of suggestions for genres I have never added to any of my lists and I am not interested in watching (eg cartoons, anime), and I have clicked 'don't recommend again' for lots of these but I still keep getting similar suggestions. Therefore I think it would be good if there was an option to 'stop suggesting from this genre' or to be able to select some genres you are interested in for suggestions.

    3 votes
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    0 comments  ·  Mobile Apps  ·  Flag idea as inappropriate…  ·  Admin →

  6. The Hunger

    https://trakt.tv/movies/the-hunger
    Deleted from TMDB

    3 votes
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  7. Adachi and Shimamura is missing airtime

    https://trakt.tv/shows/adachi-and-shimamura
    There is airtime on tvdb
    Refresh does not seem to do anything

    6 votes
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

  8. "Wilder" images refresh

    Hi Justin!

    A nicer backdrop, poster and episodes thumbnails for season 3 are available on TMDB for the show "Wilder": https://trakt.tv/shows/wilder

    https://www.themoviedb.org/tv/75816-wilder

    An image refresh on Trakt would be welcome. :-)

    Thank you!

    Uli666

    3 votes
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

  9. Duplicate Inazuma Eleven

    https://trakt.tv/shows/inazuma-eleven-orion-no-kokuin is a dup of https://trakt.tv/shows/inazuma-eleven-ares-orion

    1 vote
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  10. World Trigger Season 2 Out of Sync.

    https://trakt.tv/shows/world-trigger/seasons/2
    https://www.thetvdb.com/series/world-trigger/seasons/official/2
    https://www.themoviedb.org/tv/61628/season/2

    Good morning,

    The listing on Trakt does not match the listing on TMDB or TVDB.

    Episodes 5-25 of season two are duplicates of episodes 53-73 of season one.

    Please research and remove these duplicates.

    I've tried the "Refresh Data" link, but it doesn't seem to work.

    1 vote
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  11. Add images and cover for tv show "The Secret World of Nature: Spain"

    Please add the images and cover of this series from tvdb or tmdb:

    https://www.themoviedb.org/tv/111052-tierra-y-agua-espanol
    https://thetvdb.com/series/the-secret-world-of-nature-spain

    3 votes
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

  12. Children of the Whales specials deletion request

    https://www.thetvdb.com/series/children-of-the-whales/seasons/official/0
    https://trakt.tv/shows/children-of-the-whales/seasons/0

    Please delete specials 3 and 4.

    2 votes
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  13. Series removal please

    This page needs to be deleted:
    https://trakt.tv/shows/susan-calman-s-grand-day-out-2021

    It is a duplicate of this page:
    https://trakt.tv/shows/susan-calman-s-grand-day-out

    1 vote
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  14. Data removal tool?

    I'm not sure how easy or viable it would be to implement but an ability to help out with the cleaning up of duplicate content on Trakt would be great, in my opinion.

    Perhaps make it something only available to long-term VIPers (e.g. 3+ years) before you're eligible.

    1 vote
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    0 comments  ·  VIP  ·  Flag idea as inappropriate…  ·  Admin →

  15. Increment

    The ability to give ratings in half increments, such as 7.5, 8.5 etc.

    3 votes
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

  16. Option for tags in lists

    I have a list of A24's movies and TV shows with almost 50 likes but, for some reason, I can't find it when I search for "A24". If that happens for me, I think it happens with other lists too, so I think implementing a system that we could set up tags for our lists would really help both who are looking for lists and for those who make them.

    3 votes
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

  17. Todays shows not appearing

    None of today's shows are showing in the unseen list such as Macgyver, blue bloods, magnum pi or a discovery of witches. Also chicago pd and chicago med are still showing eps in my unseen list when these eps have not even aired yet.

    I have left this for 24 hours and the android app is still not updating with shows that were aired yesterday.

    3 votes
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    0 comments  ·  Mobile Apps  ·  Flag idea as inappropriate…  ·  Admin →

  18. Please update the show Launch Control

    Season 8 is currently airing on YouTube

    1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

  19. https://trakt.tv/shows/cute-executive-officer-2021

    duplicated entry --> TVDB also on https://trakt.tv/shows/cute-executive-officer...

    1 vote
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  20. Grey Rainbow 2016

    Tr.: https://trakt.tv/shows/grey-rainbow

    TMDb: https://www.themoviedb.org/tv/66948-grey-rainbow

    1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
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