General

← Support & Feedback for Trakt

We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

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  1. Fake Teen Titans Episodes

    Teen Titans (https://trakt.tv/shows/teen-titans) is listed as airing a 6th season currently, which is false. I checked the tvdb website linked in the previous case where this occurred, and it doesn't have a 6th season.

    1 vote
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  2. American Dad 16x21 - Please delete

    This episode added to TVDB in error and now removed - please delete
    https://trakt.tv/shows/american-dad/seasons/16/episodes/21

    24 votes
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    Completed  ·  2 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  3. Trakt.tv programs that are incorrect compared to TVDB

    There are programs in trakt.tv that episode lists don't match up with TVDB episode lists of the same programs

    1 vote
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    8 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminJustin Nemeth (CEO / Founder, trakt) responded

    I fixed some of these, but most seemed correct and already matched the episode order from TVDB.

    Also, it would be great if you can post these as individual requests so we can effectively marked them as completed. Thanks!

  4. Incorrect X-Sort-By headers returned for lists.

    It appears that recently the X-Sort-By headers are returning incorrect values for some lists. For instance, this list: https://trakt.tv/users/giladg/lists/latest-releases is now returning a sort method of "rank" via the API when it's default sort method should be "added". It is sorted correctly on the website, it is just the API header that is incorrect.

    4 votes
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    1 comment  ·  API  ·  Flag idea as inappropriate…  ·  Admin →

  5. Data Refresh Request (TV Shows)

    Everything has been updated on TVDB & TMDB.
    Please refresh the following:

    Episode Screenshot:
    https://trakt.tv/shows/oresuki-are-you-the-only-one-who-loves-me/seasons/0/episodes/2

    Main Poster:
    https://trakt.tv/shows/saga-of-tanya-the-evil

    Season Posters:
    https://trakt.tv/shows/made-in-abyss
    https://trakt.tv/shows/the-god-of-high-school

    Background Cover, Main Poster & Season 1 Poster:
    https://trakt.tv/shows/the-demon-girl-next-door

    6 votes
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    Completed  ·  0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

  6. Out 2018

    r https://trakt.tv/movies/out-2018-10-11

    1 vote
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  7. Out 2020

    4 occurrences: https://trakt.tv/people/steven-clay-hunter

    1 vote
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  8. Big Little Lies x2

    1 https://trakt.tv/movies/big-little-lies-new-lies-2019
    2 https://trakt.tv/movies/big-little-lies-chapter-2-2019

    1 vote
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  9. The X-Files : Existence 2001

    r https://trakt.tv/movies/the-x-files-existence-2001

    1 vote
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  10. We Fuck Alone 2006

    r https://trakt.tv/movies/we-fuck-alone-2006

    1 vote
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  11. Missing Poster

    First of all, Trakt is still getting info from TVDB or now is only from TMDB?

    All these shows need a poster:
    https://trakt.tv/shows/honey-sir
    https://trakt.tv/shows/stage-of-love-the-series
    https://trakt.tv/shows/my-friendship
    https://trakt.tv/shows/the-moment-2020
    https://trakt.tv/shows/art-of-the-devil-series
    https://trakt.tv/shows/ti-n-bromance

    Thank you!

    3 votes
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

  12. The Thorn Birds 1983

    r https://trakt.tv/movies/the-thorn-birds-1983
    2 https://trakt.tv/movies/the-thorn-birds-1969

    1 vote
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  13. Shogun 1980

    r https://trakt.tv/movies/shogun-1980-11-08

    1 vote
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  14. Shadowlands

    r https://trakt.tv/movies/shadowlands

    1 vote
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  15. Scary Movie 6 2021

    r https://trakt.tv/movies/scary-movie-6-2021

    1 vote
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  16. Sandokan 1976

    r https://trakt.tv/movies/sandokan-1976

    1 vote
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  17. The Politician 2019

    r https://trakt.tv/movies/the-politician

    1 vote
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  18. Mr. Bean 1990

    r https://trakt.tv/movies/mr-bean-1990

    1 vote
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  19. Mysterious Island 2005b

    1 https://trakt.tv/movies/mysterious-island-2005-534712

    2 https://trakt.tv/movies/mysterious-island-die-geheimnisvolle-insel-2005

    1 vote
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  20. Mysterious Island 2005a

    1 https://trakt.tv/movies/mysterious-island-2005
    2 https://trakt.tv/movies/mysterious-island-2005-09-17

    1 vote
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
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