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← Support & Feedback for Trakt

We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

How can we improve Trakt?

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  1. Duplicated Seasons

    https://trakt.tv/shows/world-war-two-2018
    https://trakt.tv/shows/the-great-war-2014

    In both shows, renaming the seasons in TVDB created duplicates.

    In World War Two they took back the changes, so the seasons 1939, 1940 and 1941 just have to be removed.

    In The Great War they kept the changes, so season 2014 is now season 1914, etc. This seasons should be "merged together" if that's possible. Otherwise the seasons 1914, 1915, etc. should be removed and seasons 2014, 2015, etc. should be renamed (so followers of this show won't loose their progress).

    3 votes
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  2. Hello! You might consider adding the 100 best movies from Guardian to Discover: https://www.theguardian.com/film/2019/sep/13/100-best-films-

    Hello!
    You might consider adding the 100 best movies from Guardian to Discover: https://www.theguardian.com/film/2019/sep/13/100-best-films-movies-of-the-21st-century.
    Thanks,
    André

    1 vote
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    3 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

  3. Release dates in sort by your season ratings are often wrong

    Release dates when you sort by your season ratings are often wrong. For example Witcher Season 1 shows a release date of 2006. (It should be 2019.)

    3 votes
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

  4. Remove duplicate and orphaned episodes of Ridiculousness

    There are cases of duplicate and orphaned entries for Ridiculousness.
    For cases of duplicate entries, recommend a merge instead of just a delete since there are watches/collections/lists/etc. For cases of orphaned entries, there's no entry on TVDB and no title in Trakt, so there's no clear mapping to merge them with another; they can be deleted.

    Duplicates:
    1. S03E21, https://trakt.tv/shows/ridiculousness/seasons/3/episodes/21, is a duplicate of S00E03, https://trakt.tv/shows/ridiculousness/seasons/0/episodes/3.
    2. S12E43, https://trakt.tv/shows/ridiculousness/seasons/12/episodes/43, is a duplicate of S12E42, https://trakt.tv/shows/ridiculousness/seasons/12/episodes/42.
    3. S13E49, https://trakt.tv/shows/ridiculousness/seasons/13/episodes/49, is a duplicate of S14E01, https://trakt.tv/shows/ridiculousness/seasons/14/episodes/1.
    4. S13E50, https://trakt.tv/shows/ridiculousness/seasons/13/episodes/50, is a duplicate of S14E03, https://trakt.tv/shows/ridiculousness/seasons/14/episodes/3…

    3 votes
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  5. Will Trakt ever decide to use TMDB episode information if there is none on TVDB?

    I love trakt. And I love TMDB. I contribute a lot to TMDB and think it is much better of a site and a community and more user friendly than TVDB. I understand that TVDB probably has a more comprehensive database for series compared to TMDB (I think TV shows are only a fairly recent addition to TMDB). However, contributing to TVDB is much more arduous than to TMDB, especially when it comes to getting incorrect data changed. The TVDB forum is fairly dead and slow to respond, me as a user have no idea if they keep track of…

    48 votes
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    Researching  ·  8 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

  6. Watch now button missing from most lists using Opera

    In the last few days the watch now button has disappeared from all titles in almost every list view (people, watchlist, personal lists, search results) but appears on some lists (trending movies) when using Opera browser. Made sure the hide watch now option isn't selected. It appears to be OK on Firefox.

    2 votes
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    Started  ·  1 comment  ·  Watch Now  ·  Flag idea as inappropriate…  ·  Admin →

  7. I have tried to delete a show from my list and it will just not go away. I love this app so much and thank you, but can you please fix this.

    3 votes
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    Started  ·  1 comment  ·  Mobile Apps  ·  Flag idea as inappropriate…  ·  Admin →

  8. CGP Grey episode removals

    CGP Grey needs episodesd deleted from almost all of its seasons since a lot has been moved to specials.

    https://trakt.tv/shows/cgp-grey

    TVDB link to match: https://www.thetvdb.com/series/cgp-grey

    1 vote
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  9. Block/mute users to hide their comments

    Has comments moderation ever been applied?
    I would like the option of blocking or muting some users.

    19 votes
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    Researching  ·  2 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

  10. Fix incorrect release date for My Hero Academia S04 when added to lists

    The season has the correct date (October 12, 2019) on the show page, but when I add the season to a list, is shows the release date as Dec 13, 2002. A regular data refresh does not appear to fix this.

    Season page with correct date: https://trakt.tv/shows/my-hero-academia/seasons/4

    List showing incorrect date: https://trakt.tv/users/asterlea/lists/anime-currently-watching?sort=released,desc

    3 votes
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

  11. Cleanup for several series

    Please, there's need for a general cleanup for the following series:
    * https://trakt.tv/shows/alternate-history-hub (seasons 1 to 7 need to be removed)
    * https://trakt.tv/shows/passato-e-presente (the "special episode" doesn't exist, it was a mistake and has been removed since weeks on TVDB)
    * https://trakt.tv/shows/kurzgesagt-in-a-nutshell (many of the images are wrong and need to be refreshed)

    1 vote
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  12. Merge duplicate ESPN 30 for 30 Shorts shows

    There are two shows for ESPN 30 for 30 Shorts. Only one has a valid link to TVDB, https://trakt.tv/shows/30-for-30-shorts, so it's being updated when episodes are added. The other, https://trakt.tv/shows/espn-30-for-30-shorts, doesn't have a valid link to TVDB and is missing just over half of the episodes.

    Users have watched/collected/listed/etc. both of them so recommend a merge into the valid one rather than just deleting the dead one.

    3 votes
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  13. The Heroic Quest of the Valiant Prince Ivandoe Poster missing and episodes have no air date

    The Heroic Quest of the Valiant Prince Ivandoe is missing a poster and the episodes have no air date

    https://trakt.tv/shows/the-heroic-quest-of-the-valiant-prince-ivandoe/seasons/1

    3 votes
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

  14. Trakt in Fire stick TV

    Add possibility to access pwa trakt app from Amazon fire stick TV.
    There is some docs in Amazon developer docs.
    https://developer.amazon.com/es/docs/fire-tv/getting-started-with-web-apps.html

    3 votes
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    Researching  ·  0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

  15. QI

    Please, delete ep 13 https://trakt.tv/shows/qi/seasons/3

    TVDB https://www.thetvdb.com/series/qi/seasons/official/3

    3 votes
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  16. honest game trailers refresh

    can you refresh Honest Game Trailers when you have a chance? It looks like the same thing that happened with Honest Trailers happened, it created duplicates from switching season format. Thanks!

    tvdb link for reference: https://www.thetvdb.com/series/honest-game-trailers

    (I couldn't tell if this ticket is discussing the same issue or something different, but linking the only other ticket I could find in case my request overlaps with this one https://support.trakt.tv/forums/188762-general/suggestions/39253120-duplicate-entries-honest-game-trailers)

    1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

  17. Missing poster covers

    I was making a list of some animes and there is a couple of shows who miss poster covers. They are artworks on TVDB. Can it be refreshed please ?

    https://trakt.tv/shows/abarenbou-kishi-matsutarou
    https://trakt.tv/shows/attack-on-tomorrow
    https://trakt.tv/shows/dear-boys
    https://trakt.tv/shows/f
    https://trakt.tv/shows/ganbarist-shun
    https://trakt.tv/shows/ggo-football
    https://trakt.tv/shows/hiatari-ryoko
    https://trakt.tv/shows/judo-boy
    https://trakt.tv/shows/musashi-no-ken
    https://trakt.tv/shows/goal-field-hunter
    https://trakt.tv/shows/offside
    https://trakt.tv/shows/speed-racer-x
    https://trakt.tv/shows/super-fishing-grander-musashi
    https://trakt.tv/shows/new-legend-of-the-heroes-of-the-warring-nations
    https://trakt.tv/shows/teppei-1977
    https://trakt.tv/shows/gun-dou-musashi
    https://trakt.tv/shows/adorable-food-goddess-2019
    https://trakt.tv/shows/arrow-emblem-grand-prix-no-taka
    https://trakt.tv/shows/everlasting-immortal-firmament-2017

    Thanks

    PS : there is one more but there seems to be falses informations, like the date. Can you also edit it please ?
    https://trakt.tv/shows/free-kick-toward-tomorrow

    3 votes
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

  18. Danandphilgames needs updating

    It doesn't match from TVDB as the episodes have been separated into seasons now rather than just all episodes in one season. Can this be updated please, Thank you!

    3 votes
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

  19. Chinese database/infowiki support for Asian films

    Add support to display Chinese database/infowiki links for non-existent IMDB/Wikipedia links (vastly affected on Asian films), ex: https://trakt.tv/movies/links-love-2014

    Chinese database for movie info:
    https://movie.douban.com/subject/25851748/

    6 votes
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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

  20. DumpertReeten - Seasons messed up thanks to TVDb

    Hi there,

    https://trakt.tv/shows/dumpertreeten
    After discussing with TVDb mods, I created 'Year seasons' for DumpertReeten - as they said this had their preference for the 'Official order' with shows that have no official seasons. However, this completely messed up the show on Trakt: all 200 episodes duplicated in 'Season 1' and 'Seasons 2014-2019'..

    I have therefore put back all 200 episodes, except specials, in 'Season 1' on TVDb (screw their preferences, haha), so Seasons 2014-2019 should be removed from Trakt. I tried to have this done already, by spamming 'Refresh Data' the last couple of weeks, but as it still hasn't…

    3 votes
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
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