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We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

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  1. Ability to see show name in calendar weekly grid view

    In calendar weekly view (grid) there is nice icons for shows, however they are not cover art, but more like episode placeholder image. There is no realistic way (except for own memory, where that will not work with new show added) to get name of the show based on that tile image. Grid option, that have episode number is even more confusing, because there is name of the episode, but not actual show, and that text eats more space on screen, where that is not helping. As it seems from current implementation, when you mouseover tile you can see spacial…

    3 votes
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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  2. 2 TV shows share the same URL - http://trakt.tv/show/hack

    If you search for Hack it displays the TV shows Hack (ID: 70633) and .hack// (ID: 79099) which share the same URL - http://trakt.tv/show/hack

    That page directs to .hack//. There is no page for Hack so there is no way to show that I watched it.

    2 votes
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  3. Data refresh - Memories

    http://trakt.tv/movie/cannon-fodder-1995 is one of three shorts of "Memories" and the movie has been blocking the IMDB-ID on trakt since forever. The TMDB entry had it removed quite some time ago but a refresh doesn't remove it.

    See
    http://www.themoviedb.org/movie/32
    http://www.themoviedb.org/movie/42994-memor-zu

    4 votes
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  4. Add support for Pushover for mobile notifications

    Trakt currently supports Prowl for mobile notifications, which is iOS-only.

    It would be nice to support Pushover, which is available on iOS and Android. Pushover has a simple API, which would make implementation fairly simple: https://pushover.net/api

    3 votes
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    0 comments  ·  Mobile Apps  ·  Flag idea as inappropriate…  ·  Admin →
  5. Don't scrobble same episode.

    OK so for some weird reason an episode of Burn Noticed I just watched got scrobbled three times in 3 minutes.

    Why is this allowed to happen? Obviously I did not watch the episode 3 times in 3 minutes.

    So please make it smart and stop this from happening. Perhaps only show an episode as scrobbled a second time if at least 30 minutes has passed since the previous scrobble. That would cover pretty much all tv episodes and fix this annoyance.

    Just glad to see I can manually remove the rouge double scrobbles.

    19 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →

    There is a check in place to not allow duplicates within 5 minutes. If dupes are still happening, maybe its because multiple clients are watching and its alternating scrobbles? If you provide the media center, that might help since the issue can be solved on that side.

  6. Retrive Movie year rom iMDB

    There´s a big issue with grabing info from tmdb; the year. there´s a lot of movie with the year wrong. For example :

    http://trakt.tv/movie/john-dies-at-the-end-2013
    http://www.imdb.com/title/tt1783732/

    ( noticed it while making my "best movies of 2013" list. i added the movie there, when it was from 2012. But there´s a lot of movies with this mistake, so retriving the year from imdb would be a good idea.

    3 votes
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    2 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

    TMDB uses the oldest release date to determine the year. In the case of this movie, looks like TMDB needs to have the 2012 Sundance (only for awards consideration) premiere added as the US release date. Wide release was 2013. Also, there is no official IMDB API that we can pull info from.

  7. Daylight Savings Time and First Aired

    I've been using the firstairediso time from the API to display information, but have noticed that the time is off by one hour for some shows, because of DST.

    It seems to effect American network shows, but not a UK based show (there may be other examples, but these are the ones I have looked into)

    Top Gear, in DST it airs as GMT+1 which according to timeanddate.com (http://www.timeanddate.com/worldclock/city.html?n=136) London is currently GMT+1 - "firstairediso": "2013-07-07T20:00:00+01:00",

    Dexter on the other hand is showing it airs in GMT-5, but EDT is actual GMT-4 - "first…

    10 votes
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    1 comment  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  8. Anger Management - Duplicate Episode

    I noticed that the API is returning a duplicated episode for Season 2, Episode 26 of Anger Management.

    They both have different tvdb_ids: 4602520 and 4654039, the latter one looks like it should be deleted as it has no ratings for it.

    Thanks.

    3 votes
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    2 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  9. Editing a review on it's direct link results in a conversion to a shout

    I noticed that when you edit a "Review" on it's direct link, ex. http://trakt.tv/comment/show/XXXX, the checkbox for the review doesn't appear and once you save it's back to a "Shout".

    1 vote
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  10. My shows airing in the month are not correctly reported

    When I go watching the "My shows" page, I see two shows: game of thrones and dexter. That's right. The problem is I see only two dates: 6/9 and 6/30, that's wrong because there are two episodes of game of thrones, one aired 6/2 and one airing 6/9. The first one is misplaced over the date bar.A picture is better than a thousand words: http://www.evernote.com/shard/s53/sh/65926b30-2108-488d-b7b1-2dd1fe4416de/6b89045776c10fa26a092a064c9cc619

    Thank you!

    3 votes
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    Completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  11. Mention notifications not sent

    Looks like there is a bug with the detection of mentions. I got one set between brackets and got no mail for that. I figure that case isn't detected yet? (@username). The regular @username mentions have been working fine.

    1 vote
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  12. Setting the time

    I'm from Bulgaria, timezone UTC+2. Bulgarian show "Darvoto na zhivota" airs on Sundays at 21:00. The site shows time of broadcasting - Mondays at 01:00.
    Can you add a clock setting to change it a few hours ahead or back as in SeriesGuide for smartphones?

    Thanks!

    1 vote
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  13. Activity calls should have al limit option

    Currently you can limit the returned activity by using timestamps, however I just want to receive a number of activity items. It doesn't matter if it's a week ago or even a year ago. So I just want to be able to say: retrieve the 25 latest items.

    3 votes
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    1 comment  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  14. 3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. 24ch series not working

    The TV series 24CH used to work but not anymore. I find it if I search for 24CH but http://trakt.tv/show/24ch gives a 404 error

    1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  16. Keep up the good work...

    I have become a VIP member because you guys granted my request within 24 hours. I am telling everyone I know about this site - you guys rock! Thanks man, really.

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  17. Poster art...

    I warn you :) This is going to sound really dumb...but here goes. 9 times out of 10, I love the poster art you choose for the movies; however, is there any way you could change the poster image of "The World's End" and especially "The Wolf of Wall Street" - that yellow image is a real eye sore.....how hard did you laugh when you read this? I'm a huge dork and I admit it :) Love your site!!!

    1 vote
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    Completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  18. API Call for only Ratings

    Specific API calls for shows/movies/episodes that only pull ratings(total/love/hate) without all the clutter. Used if the app already has the media info downloaded and only needs ratings.

    5 votes
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    2 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  19. Can't add missing movie to trakt database

    I'm aware of adding a missing movie to the trakt database by following the steps here: http://support.trakt.tv/knowledgebase/articles/151226-how-do-i-add-a-new-movie-to-trakt-
    But unfortunately that didn't work for me. I still get that funny D'oh error message :-)

    Moviename: Borgman
    TMDB: http://www.themoviedb.org/movie/186929-borgman
    IMDB: http://www.imdb.com/title/tt1954315/?ref=fnaltt1

    Is this a bug or am I missing something?

    1 vote
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    Completed  ·  1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  20. Bug in charts

    In the chartlist (http://trakt.tv/charts/episodes) there is a bug. If you click on the episode link it will give an 404. Happens because there is no show name inside the url.

    1 vote
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    Completed  ·  0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
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