General

We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

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  1. New Zealand & Australia on the homepage

    On the homepage there's a view where in the world people are watching movies & episodes (with yellow and blue dots). Unfortunately, you missed the shapes of New Zealand and Australia.

    5 votes
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    Completed  ·  0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  2. A comprehensive walkthrough for plug-in settings (PLEX)

    I use PLEX, and I just created my Trakt account. Install of the Trackt plugin was super easy... and then I got to the settings. My first frustration was the note about making sure to select the "scrobble only" option. I don't see that anywhere. For a new user wanting to implement something as easily and completely as possible, I was frustrated that there were no descriptions or expected results for each option (although some of them ARE self explanatory.) I don't know whether there should be a plug-in settings breakdown in a forum, or even individual help icons you…

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Long episodes names does not fit in network activity panel

    Long episodes names does not fit in network activity panel.
    For example:
    House of Lies - 4x11 Everything's So Fucking Obvious, I'm Starting to Wonder Why We're Even Having This Conversation

    2 votes
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  4. Order progress by progress

    In the progress page it would be great to sort the shows by progress. This way we could se which are the shows that we have closest to finish.
    It would also be great to sort them by the remaining time (depending on the show, the percentage seen and the minutes left are very different).

    8 votes
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  5. Search box dropdown obscured

    The dropdown in top left search box is obscured (resolution 1024x768 if any help).

    http://prntscr.com/6anrzy

    3 votes
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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  6. Wrong checkin time

    I have my time zone correctly configured (GMT-3), but now, at 2.10AM I've done a checkin and the time registered is 3.10AM. All my previous checkins are +1hr from the real one. Can you fix that?
    We don't have DST

    1 vote
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    Completed  ·  0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  7. UK airtime needs fixing

    I asked if we could fix these ourselves in the VIP forums but so far have not had a response

    There are many UK shows which show up using US time, so on the front page they start at 1 or 2am instead of the correct time

    this example is a brand new show that just premiered last night, but is being shown in the database as 2am today
    http://trakt.tv/shows/code-of-a-killer-2015/seasons/1/episodes/1

    there are many examples of this

    can this be somehow addressed so that the calendar shows things at the correct time

    1 vote
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    0 comments  ·  VIP  ·  Flag idea as inappropriate…  ·  Admin →
  8. The New Design is Fantastic, don't listen those Haters. Keep Pushing on!

    The New Design is Fantastic, don't listen those Haters. Keep Pushing on!
    Please don't turn back.
    Your new website now become more functional, minimalistic and aesthetic.
    10/10
    One of the most beautiful websites that i've ever seen.

    18 votes
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    Completed  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Little issues on monthly calendar

    First of all, thanks for bringing back the monthly calendar.
    Issues :
    - Counting episodes displays too many episodes on MY/TV SHOWS (it says 83 episodes airing this month while I have only 56 for March)
    - When I click on ALL/NEW SHOWS it says the month is February, while it displays the calendar on March(which is the one I want), the data are good, but the label is wrong.

    Here's my settings :
    Wbesite version of Trakt /Browser: Chrome /Screen Display : 1920*1080/Time Period : Monthly / Start Date : Monday / Layout : Grid / Image Type :…

    6 votes
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    Completed  ·  0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  10. 3 votes
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    0 comments  ·  Social  ·  Flag idea as inappropriate…  ·  Admin →
  11. Manual request

    http://trakt.tv/movies/o-lucky-man-2003
    Poster is available at IMDB, please refresh.

    1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  12. 1 vote
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    Completed  ·  0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  13. Manual request

    http://trakt.tv/shows/atsuhime

    Many covers are available, please refresh.

    1 vote
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    Completed  ·  0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  14. Manual request

    http://trakt.tv/shows/shibatora

    TheTVDB has the correct cover.
    Please refresh.

    1 vote
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    Completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. 1 vote
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    Completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Manual request

    http://trakt.tv/shows/mischievous-kiss-in-tokyo

    No cover. Cover is available Please Refresh.

    1 vote
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    Completed  ·  0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  17. 1 vote
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    Completed  ·  0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  18. Number of plays indicator

    Display an overlay of the number of plays per movie/episode has been played by a user. Similar to how a user rating is shown on the movie./episode image

    21 votes
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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  19. Can't see my profile anymore..

    My username consists of firstname.lastname now when I try to go to my profile, I'm being redirected to someone else profile which is just my first name.. my guess is that the '.' is breaking the url somehow and my profile gives me a 404 :(

    very sad...

    10 votes
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    3 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

    You can change your username, or we have updated the url to use – in place of . which is accepted by the new site. In that case, I think using your username with a . would still work to sign in with.

  20. "Add to watched history" little bugs

    I'm currently using the monthly calendar view (on chrome browser) and a lot of the times when I click the add to watched history on an episode the bottom caching tv show bar get stuck at one remaining.
    There is no problem with the episode, it's watched.

    Another thing related to the filter watched on calendar view, when I do "add to watched history" it doesn't fade like it should, I need to refresh the page for the episode to be faded.

    3 votes
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    Completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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