General

We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

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  1. uTrakt Needs Some Work - What Needs to be Fixes and What Needs to be Made

    I realize that this is a "community app" however because of its obvious direct relation to the website and the support that you are giving it, it seems like the official website app. Because of this, how it performs affects the users overall experiences on the website which in my opinion after using the app for about a week, wasn't good at all. 

    There are several bugs in the pre-existing content:

    Ratings don't show when viewing your own library. They flash on the screen for a second and then disappear, only reappearing when you tap the thumbnail and navigate back…

    4 votes
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    1 comment  ·  Mobile Apps  ·  Flag idea as inappropriate…  ·  Admin →
  2. 1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  3. [Bug] URL directs to /show

    The show 't spaanse schaep: http://trakt.tv/show/t-spaanse-schaep has a strange error. You can go to the url above, but when you try to click on any link that you think directs to the show you will end up on /show instead. This same problem occurs with all links underneat it. Strangely a follow up show: http://trakt.tv/show/t-schaep-in-mokum does work as expected.

    1 vote
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  4. Disappearing comments

    Hi,
    from time to time it happens, that comments of a page are completely disappearing. Here is a current screenshot of "Black Mirror" http://i2.minus.com/jSUb057VW1hBv.jpg
    After I post a new comment, the other comment appear again.

    Regards,
    Ben

    1 vote
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  5. [Bug] Movie "Intimacy (2001)" cannot be found

    TMDB ID - 11845 IMDB ID - tt0256103

    Movie won Berlinale award and is in no way considered an adult movie... Any chance to get this one show up on trakt!

    1 vote
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    Completed  ·  0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  6. Specify the timestamp for seen status

    Scrobbles and checkins are auto timestamped. Seen status, however, just timestamps when you clicked the button. This update would allow you to specify the date/time when you watched something in the past. This would extend to the API as well so media centers can sync with the exact timestamps too.

    181 votes
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    14 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

    You can now specify a timestamp for when you watched something in the past! Check out these articles for a full explanation.

    http://support.trakt.tv/knowledgebase/articles/242643-how-do-i-check-into-a-movie-
    http://support.trakt.tv/knowledgebase/articles/242658-how-do-i-check-into-a-show-

    The API has also been updated. You can send a last_played timestamp as indicated in the docs.

    http://trakt.tv/api-docs/movie-seen
    http://trakt.tv/api-docs/show-episode-seen

  7. Paypal

    I'm still not able to buy the yearly description with paypal.
    This is no rant but you are making a big mistake here. You should never ever frustrate a potential user that is willing to give you money. This should be your rule number one.

    1 vote
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    11 comments  ·  VIP  ·  Flag idea as inappropriate…  ·  Admin →
  8. 1 vote
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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  9. Broken Movies

    I wasn't able to find a place to report broken movies so I thought i'm just going to start one on my own until there's a solution in place.

    I just added https://www.themoviedb.org/movie/161424-more-than-1000-words to TMDB but once I added it to trakt it's just showing up as "404". (http://trakt.tv/movie/more-than-1000-words-0)
    IMDB Link: http://www.imdb.com/title/tt0805476/

    1 vote
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    2 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  10. Fix login from Nexus 7 tablets

    Can't login to website from my Nexus 7 or Nexus 10.
    Popup login window won't allow input to be entered in the Password input field. Fails for regular login and VIP.
    Thanks

    4 votes
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    Completed  ·  2 comments  ·  VIP  ·  Flag idea as inappropriate…  ·  Admin →
  11. Shout links

    Allow incoming and outgoing links.
    This is two-fold:

    1) Outgoing: Allow the ability to add links to our shouts that open in new window/tab (<a href=""> tag)
    2) Incoming: Allow to link to our shouts, so instead of me doing this to point you to a general way where my shout is: http://trakt.tv/show/alphas
    instead I could use a link that will jump to the shout from an external page.

    Give & take!

    6 votes
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    3 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  12. Remove a show from library

    I would like to remove a show from my library - this i am able to do on my android app but it still shows on line - how can i permanently remove them?

    1 vote
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    Completed  ·  19 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  13. IFTTT integration

    I think you guys have heard of IFTTT.com .
    I believe that a partnership with them would be good for both websites.

    Some examples of how I would use the Trakt and IFTTT together:
    New Scrobble / Checkin -> Buffer (bufferapp.com)
    New Scrobble / Checkin -> Evernote
    New Scrobble / Checkin -> Google Calendar
    New Rating -> Evernote
    My Calendar (trakt) -> Google Calendar

    69 votes
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    10 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  14. 1 vote
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    Completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. [BUG] incorrect rendering of html markup tags in comments

    When a comment is displayed anywhere other than on the page with the movie/show/episode the few html tags that are allowed render incorrectly

    http://img27.imageshack.us/img27/3893/traktbug4.jpg

    http://img694.imageshack.us/img694/3589/traktbug5.jpg

    This happens with bold, italic, etc it's not just because I used spaces for padding.

    8 votes
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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  16. Oversized check-in dialogue

    Seems like the check-in dialogue popup isn't fixed in width which results in long titles stretching the window way to far.

    Examples:
    http://trakt.tv/show/gintama/season/2/episode/48
    http://i.imgur.com/CH9vHy5.png

    1 vote
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  17. Calendar not showing actual day

    Hey, the calendar view when it's set to weekly does not show today's series. It has to do something with the CET timezone, cause for example, Raising Hope airs on Tuesday in America, but on my Calendar it's on wednesday cause it airs for me like 4am in the morning or so, but when I wake up to actually see what happened, the calendar shows only "nothing on this day", but actually I have more tv shows on that day.

    13 votes
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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  18. Can't edit list descriptions

    Had this issue for a while now: When I try to edit a list description it just keeps on loading. this is in Chrome/IE/FF.

    http://i.imgur.com/fqWWh.jpg (this goes on forever)

    6 votes
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    Completed  ·  2 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  19. Small IRC script

    Just a small perl IRC script to say a /me message of what you are currently watching with episode name, season and episode number.

    3 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. 3 votes
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    3 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
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