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We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

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  1. 0 votes
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    1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  2. DCI Banks

    The data for the show DCI Banks was recently changed on ITV website and theTVDB. What used to be S1 becaome S0, S2 became S1, etc.

    This has left Season 5 in your database which is a duplicate of Season 4 and should be deleted.

    1 vote
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  3. Show screenshots instead of posters on one's history page

    When I go to my history page, I would prefer the old Trakt V1 method of displaying screenshots instead of the newer V2 method of displaying posters. Posters are not that illustrative of one's tv episode history, as every episode is represented by the same image.

    3 votes
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    3 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  4. Klondike dublicated

    It's a mini-series with 3 episodes. But here it's dublicated - once as a movie (with 285 min runtime) and once as a show (3 episodes x 120 mins). Actually they are 3 series with 95 minutes runtime.

    https://trakt.tv/movies/klondike-2014

    https://trakt.tv/shows/klondike-2014

    1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add TV shows and movies automatically... I have several devices and it definitely does not work for kodi.. The only movies added were manual

    Doesn't work on Kodi... Several devices have acct etc.. Useless the only movies added were the ones done manually. I thought you were worth a donation... It's much worse than Evernote as at least you don't spend lots of time trying to fix something that is obviously flawed..

    1 vote
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    0 comments  ·  Media Centers  ·  Flag idea as inappropriate…  ·  Admin →
  6. Dupe entries for Conan, the talk show

    http://trakt.tv/shows/conan

    The seasons are now listed as 'Season YYYY' AND 'Season Y'.

    The original format, YYYY, was correct, as I have followed this show from the beginning and the episode guide has always been correct.

    3 votes
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  7. 3 votes
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  8. sharing on facebook not working, it did a few weeks ago, but suddenly it stopped

    i have checked the settings and are ok, my media player addon (kodi) has correct settings since i can see on trakt site that it gets updated with my episodes and movies, but facebook does not show the updates (i have also checked if my facebook app was somehow blocked but it is ok), any ideas?

    1 vote
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    0 comments  ·  Social  ·  Flag idea as inappropriate…  ·  Admin →
  9. Can we have number of unwatched episodes indicator for shows in "On deck to watch" section ?

    Something like little number in upper right corner on every poster, maybe. Easier to track, so I don't need to go in progress page so often.

    Thanks !

    22 votes
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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  10. Update the import guides with content priorities

    Currently the how-to import guides share little information as to where the final content actually comes from. I think it would make sense for everyone to get that info into there. All the special rules make it hard to track (like TVDB 1080p>720p, language filters, fanart.tv involvement, etc.). Can be a flowchart, can be a text overview, can be a screenshot of the site with the info edited in :)...

    1 vote
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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  11. Synchronize LEGO Star Wars

    Hi, it seems the LEGO Star Wars is not correctly sincronized whit THETVDB
    https://trakt.tv/shows/lego-star-wars
    http://thetvdb.com/?tab=series&id=250498

    In trakt tv it apears season 2014, 2013,2012 and 2011 ant in thetvdb it does not.

    Can you check?

    Yhanks

    1 vote
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    1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  12. 1 vote
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  13. 1 vote
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  14. Shazaam integration in a mobile app

    It would be great if there was an app that could detect which show and episode i was watching based on audio, using Shazaam or some similar service. None of the current scrobbling options work for me.

    1 vote
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  15. Please Delete Season

    http://trakt.tv/shows/nowhere-boys

    While a third season has been announced, it has not yet started airing. Therefore, I would appreciate if you could delete the third season.

    http://trakt.tv/shows/nowhere-boys/seasons/3

    Thanks

    1 vote
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    1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  16. Better way to update/sync shows from an external app

    Hello!

    I am developing a mobile app using the trakt.tv API (thanks for it!) and I am wondering what is the best way to update/sync shows. I was planning to use this method:

    http://docs.trakt.apiary.io/#reference/shows/updates/get-recently-updated-shows

    But just for a period of time of one day, I saw it returns more than 400 shows! (4 pages of 100 elements). That is a lot of data just for one day (and net data is very important in mobile).

    Could we have a better method to do this? My idea would be, if the user has saved show A, B, C and D in…

    1 vote
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    0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →

    I would recommend posting this to the Google+ API forum so more devs can chime in.

    You can also get extended show info when getting the user’s watched list and that will have an updated_at date you can also use. You can also do this more on demand when a user actually needs the info in app instead of updating all shows when that’s not really needed.

  17. Delete Episode from TV Show

    Delete this episode:
    http://trakt.tv/shows/american-horror-story/seasons/5/episodes/13

    It already doesn't exist in TMDB or TVDB. They decided to leave the season as 12 episodes, so the episode 13 needs to be deleted.

    3 votes
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  18. Watch Time oddities with manually entered watch

    I'm not sure if it's a bug, or trakt inconsistently using time zones, but there's some oddities with manually marking a show watched and entering a time. For instance, I marked a show as watched at 10PM and when it refreshed, it displayed the watch as being at 2PM. I'm in UTC-8, which seems to be part of the problem. But all UI should either be consistently in local time or UTC.

    3 votes
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  19. TRAKT.TV extension for NETFLIX viewing history sync assumed US date format (MM/DD), not AUS (DD/MM)

    During viewing history sync between TRAKT.TV and an Australian NETFLIX account, the Chrome Extension assumes dates will be in US format (not Australian). Where date is assessed as "INVALID", the content is ignored, however when the date is deemed valid, viewing history is written with dates in the future (Australian Viewing Date 12-JAN-2016, written as 01-DEC-2016).

    1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  20. Hjørdis - delete movie

    Correct: https://trakt.tv/shows/hjordis-2015
    Wrong: https://trakt.tv/movies/hjordis (movie)

    Hjørdis is miniseries, not movie.

    3 votes
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    1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
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