General

We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

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  1. Customized list order

    When I choose my list to be ordered by NAME, it would be nice if it stayed that way when I logged off and then returned.

    1 vote
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    2 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  2. Images refreshes MMXX

    seems like image refreshes still have various issues.

    https://trakt.tv/shows/golden-kamuy
    not picking up season art
    (main image is also not as on TMDB or do you cut them off (they have a copy right text at the bottom --> https://image.tmdb.org/t/p/original/eeA3EYLNM10an6L6Qizv2VrcgII.jpg OR does data source now also imply image source... season 1 art is from TMDB though)?

    https://trakt.tv/shows/haikyu
    also not picking up season art. backdrop changed to whats on TVDB but eg. the special poster is the one with 0 favorites instead of the one with more votes...

    https://trakt.tv/shows/is-it-wrong-to-try-to-pick-up-girls-in-a-dungeon only now after 30+ days changed the backdrop despite that being the first…

    3 votes
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    Completed  ·  3 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  3. Air time for Top Gear is incorrect

    Top Gear airs at 8pm in the UK but is shown at 11:00 AM via Trakt.

    1 vote
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    2 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

    Queued for a refresh which should fix the episode times. Do you have your time zone set correctly on Trakt? I also see 11am, but that’s because it’s adjusted the UK time to my own time zone.

  4. Remove Season 3 of Cosmos

    Someone added some episodes of season 2 as season 3, they are now removed from TVDB and should therefore be removed from trakt as well.

    https://trakt.tv/shows/cosmos-2014/seasons/3

    6 votes
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    Completed  ·  1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  5. https://trakt.tv/shows/louis-theroux dead seasons

    https://trakt.tv/shows/louis-theroux
    all the additional seasons are separate shows and don't exist on TVDB. The TMDB link also only goes to an individual show (probably better to block the field since this is more a collection type entry).

    2 votes
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    Completed  ·  2 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  6. 9 votes
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    2 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  7. 2 votes
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  8. Haikyu!! Season 4/5 is broken

    So Haikyu!! is a little broken. Season 5 doesn’t exist (currently the second half of S4 is airing, as indicated on both TVDB and TMDB). Season 4 is also missing the most recent episode (S4E16), even after doing a data refresh.

    Links:
    -Trakt: https://trakt.tv/shows/haikyu
    -TVDB: https://www.thetvdb.com/series/haikyuu
    -TMDB: https://www.themoviedb.org/tv/60863-haikyuu/seasons

    9 votes
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  9. Please refresh Nova Season 47

    Nova Season 47 episodes are all screwed up, E07 & 08 artwork wrong, E09 is a duplicate of E07 and should be "Human Nature". E10-12 missing artwork.

    https://trakt.tv/shows/nova/seasons/47
    https://www.thetvdb.com/series/nova/seasons/official/47

    6 votes
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    1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  10. Data refresh please

    Hi! Could you please refresh data for https://trakt.tv/shows/dokument-utifran ? New season is already registered on tvdb but doesn't show up on trakt

    Thank you so much and have a nice day!!

    9 votes
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    Completed  ·  0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  11. 6 votes
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  12. Sort collected by recently aired

    Hey,
    It would be great to have the "Recently Aired" sort option which currently exists in the "Progress" tab be available in "Collection" tab as well.

    1 vote
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    5 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  13. Great Pretender Season 1 Ep. 15-23 should be removed

    TheTVDB moved these to a second season, which is reflected correctly on Trakt. Now those episodes need to be removed from season one. It’s episodes 15-23, the entirety of case 4.

    https://trakt.tv/shows/great-pretender/seasons/1

    9 votes
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  14. Delete Duplicate Request

    Please Delete these Duplicates.

    TV Shows:
    https://trakt.tv/shows/diary-of-our-days-at-the-breakwater

    Movies:
    https://trakt.tv/movies/welcome-to-demon-school-iruma-kun-2019

    TV Shows are removed from TVDB & Movies from TMDB respectively.

    6 votes
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  15. 6 votes
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    Completed  ·  1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  16. The Morning Show - Ended

    Hi there, TMS is showing up in my teevee app as dead and I’m presuming that’s because it’s listed as ended here. Pretty sure they are filming a second season currently. Can that be updated?

    Thanks
    Michael

    1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  17. Missing artwork in series "Parousiaste"

    Greek series "Parousiaste" is missing its artwork.
    https://trakt.tv/shows/parousiaste
    Everything is available in tvdb but nothing is in trakt.
    https://www.thetvdb.com/series/paroysiaste

    3 votes
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    1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  18. 2 New Episodes in show Mob Psycho 100

    Two new episodes have been added to Mob Psycho 100 which are not actual episodes. They should either be moved to Special or removed. It already happened once, apparently:
    https://support.trakt.tv/forums/188762-general/suggestions/33679120-remove-mob-psycho-episode

    The episodes are:
    https://trakt.tv/shows/mob-psycho-100/seasons/1/episodes/13
    https://trakt.tv/shows/mob-psycho-100/seasons/2/episodes/14

    9 votes
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    1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  19. Ushio and Tora : remove Season 2 leftover from merge

    old ticked but
    After the merge now we got S1 which has complete series and also season 2 which repeats episodes 27 to 39 from season 1.

    Suggesting to remove Season 2

    Merge has been done here: https://support.trakt.tv/forums/188762-general/suggestions/11218017-ushio-and-tora-s2

    3 votes
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    2 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  20. Request refresh of series (one episode was removed from thetvdb.com)

    Regarding the series Previously Recorded:
    2017x05 was removed from thetvdb, which corresponds to the truth but is not yet visible on Trakt.

    The episodes have been re-ordered, so 2017x05 still exists but 2017x14 does not anymore (shifting the episodes).

    Please refresh season 2017 of Previously Recorded.

    Trakt:
    https://trakt.tv/shows/previously-recorded/seasons/2017

    Thetvdb:
    https://www.thetvdb.com/series/previously-recorded/seasons/official/2017

    Thank you in advance!

    Kinds regards,
    MH

    6 votes
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    6 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
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