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We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

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  1. "Mythbusters" cleanup

    https://trakt.tv/shows/mythbusters

    TVDB is going with season-by-year (again?), as such seasons 1-16 are now duplicates of seasons 2003-2018

    18 votes
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  2. The lost room

    Starting from today, I noticed that “the lost room” has 6 episodes but episodes from 4 to 6 don’t exist.
    Refer to thetvdb
    https://www.thetvdb.com/series/the-lost-room/seasons/official/1

    10 votes
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    Completed  ·  1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  3. Update Eastenders

    Please can you Update Eastenders? It’s not been updated since last week. Thanks :)

    7 votes
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    Completed  ·  2 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  4. Data no longer refreshing since TVDB update?

    I've been trying to update assorted shows over the past few days but none of them seem to be doing anything. I was wondering if it may have been caused by TVDB recently rolling out a significant site update, which may have messed up the links to Trakt?

    In case it's not, the shows I've been trying to refresh in vain are:

    (FWIW, I've tried both image and data refreshes with no effect)

    Spiral: https://trakt.tv/shows/spiral
    Real Time with Bill Maher: https://trakt.tv/shows/real-time-with-bill-maher
    Question Time: https://trakt.tv/shows/question-time
    The View: (this seems to be stuck in a refresh and hasn't refreshed for a couple…

    20 votes
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    5 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

    This is related to the new TVDB website and API they launched on Friday Nov 15. As of today, the API should be working better and the shows should start auto updating during out nightly process.

  5. Rick & Morty S4E06 False Entry

    There is an entry of the show Rick & Morty
    Season 4 Episode 6, named after episode 5
    Since this is a false entry please remove it!
    I also don’t understand how this got there because I couldn’t find this entry on TheTVDB, no mentioning in their forum as well. It might just be bad luck for shows I’m watching but false entries are becoming imo a real problem lately and due to the amount some are still not resolved months later which is a downer for the overall Trakt experience. I know Justin and everyone else is hard working…

    13 votes
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    1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  6. Remove incorrect episode - Wellington Paranormal

    https://trakt.tv/shows/wellington-paranormal/seasons/2/episodes/8 has already been merged with episode 7 on TVDB - this is a duplicate, there is no episode 8.

    10 votes
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  7. Cowboy Bepob duplicate episodes

    https://trakt.tv/shows/cowboy-bebop/seasons/2 these season 2 episodes are already listed on season 1.
    There was no season 2, it've appeared recently with duplicate episodes.

    13 votes
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    Completed  ·  2 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  8. 10 votes
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  9. RWBY Season 1 Cleanup

    It would appear that at some point we've acquired two duplicate episodes in Season 1, which appear to have come from absolute numbering. That is they correspond to Season 7 episodes.

    https://trakt.tv/shows/rwby/seasons/1/episodes/81
    https://trakt.tv/shows/rwby/seasons/1/episodes/82

    I've checked the TVDB and the errorneous episodes are no longer there for Season 1: https://www.thetvdb.com/series/rwby/seasons/official/1
    Whether or not it was caused by the API change or someone messing with the data there, we're now out of sync

    25 votes
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    Completed  ·  1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  10. I just lost 4 years of Trakt data?!

    Hi there, I use iShows TV connected to my Trakt data. For several years actually. Just now, like ten minutes ago the connection to Trakt was gone. I reconnected the app and now the final episode I watched according to Takt is that horrible The X-Files revival series back in 2015. Please don't tell me that I lost four years of data somehow.

    13 votes
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    5 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

    iShows had some bugs due to the TVDB API updates that launched on Friday Nov 15. First, please check your Trakt website profile and watched history at trakt.tv/users/me/history. If your plays are there, that means the iShows app just isn’t working. If the plays have been deleted from Trakt, please open a private support with your username and we can undelete anything from over the weekend.

  11. https://trakt.tv/movies/pulp-fiction-1994

    A movie runtime can not be 6969 min please fix it

    https://trakt.tv/movies/pulp-fiction-1994
    RUNTIME: 6969 mins

    3 votes
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    2 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  12. messiah

    Isn't this: https://trakt.tv/shows/messiah-130871 a duplicate of this show: https://trakt.tv/shows/messiah-2020 . When adding the show in a media center, it adds the first one in Trakt collection thus not granting the possibility to scrobble and check episodes.

    1 vote
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    Completed  ·  3 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  13. Futurama out of sync with TVDB

    It looks like Futurama has been rearranged on the TVDB to match up with the original Production codes and to move the feature length episodes to be Season 5 instead of Specials

    As such Trakt is heavily out of sync now with some duplicate episodes and some episodes in the wrong place.

    https://trakt.tv/shows/futurama
    https://www.thetvdb.com/series/futurama

    9 votes
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    5 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  14. Please Refresh New Amsterdam, Season 2

    The original episode 18 was shelved (pandemic theme).

    https://trakt.tv/shows/new-amsterdam-2018/seasons/2

    https://tvline.com/2020/03/25/new-amsterdam-season-2-shortened-episode-pulled-coronavirus/

    The episode on April 14th will be the final episode of the season.

    1 vote
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    2 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  15. Remove duplicate Black Mirror

    Episode https://trakt.tv/shows/black-mirror/seasons/2/episodes/4 is a duplicate of S0E1 - already removed on TVDB.

    7 votes
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  16. Scrubs Season 8 Dupe

    Some genius decided to split the finale on TVDB into two separate episodes, despite it airing as one double length one. This has now been reverted, can Trakt be sorted once the TVDB API shakes itself out.

    TVDB link: https://www.thetvdb.com/series/scrubs/seasons/official/8
    Trakt Link: https://trakt.tv/shows/scrubs/seasons/8/

    9 votes
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    Completed  ·  0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  17. 12 votes
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  18. The Mandalorian

    Please remove season two. It does no exist yet.

    https://trakt.tv/shows/the-mandalorian

    There is also no movie.

    https://trakt.tv/movies/the-mandalorian-2019

    10 votes
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    Completed  ·  2 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  19. Gintama Season Removal

    Could you please remove Season 11 of Gintama. It's been removed from tvdb. Thanks.

    https://trakt.tv/shows/gintama/seasons/11

    15 votes
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  20. 9 votes
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
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