General

← Support & Feedback for Trakt

We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

How can we improve Trakt?

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  1. Refresh data

    Could anyone refresh the page for https://trakt.tv/shows/famoso? I've been waiting for days and it doesn't load the last tmdb changes. Thanks.

    1 vote
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    2 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

  2. Refresh data

    Newest episode from a few days ago hasn't shown up on Trakt yet. Planning on getting VIP real soon but if someone else could refresh in the meantime that'd be great.
    https://trakt.tv/shows/trailer-park-boys-jail

    3 votes
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    1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

  3. Be able to choose what genres are suggested

    I get a lot of suggestions for genres I have never added to any of my lists and I am not interested in watching (eg cartoons, anime), and I have clicked 'don't recommend again' for lots of these but I still keep getting similar suggestions. Therefore I think it would be good if there was an option to 'stop suggesting from this genre' or to be able to select some genres you are interested in for suggestions.

    6 votes
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    0 comments  ·  Mobile Apps  ·  Flag idea as inappropriate…  ·  Admin →

  4. broken tmdb link

    https://trakt.tv/shows/l-u-c-a-the-beginning
    the correct link is https://www.themoviedb.org/tv/116043

    3 votes
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    1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

  5. Dead shows (x char since it doesn't let me post)

    https://trakt.tv/shows/kabaneri-of-the-iron-fortress-the-battle-of-unato
    https://trakt.tv/shows/thus-spoke-kishibe-rohan
    https://trakt.tv/shows/tokyo-ghoul-re-138638

    1 vote
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    1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  6. Data Refresh: Big Brother Croatia

    Hi! Could you please refresh data for:
    https://trakt.tv/shows/big-brother-croatia
    https://trakt.tv/shows/celebrity-big-brother-croatia

    Thank you so much in advance :D

    6 votes
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    1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

  7. Incorrect data for Animaniacs

    The new Animaniacs appears as a new show Season 1 https://trakt.tv/shows/animaniacs-2020/seasons/1 & also as Season 6 of the original https://trakt.tv/shows/animaniacs/seasons/6. TVDB shows it as Season 6, where IMDB & TMDB show it as Season 1.

    There's also only 13 new episodes as opposed to the 42 that are listed (each episode contains 3 segments, most of which are also listed as seperate episodes), but only IMDB has the correct info for this bit.

    6 votes
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    1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

  8. extra episodes in tokyo ghoul s02

    https://trakt.tv/shows/tokyo-ghoul/seasons/2

    here episodes 13 and 14 are OVAs and not part of that season. I don't know what happened, both TVDB and TMDB lists only 12 episodes.

    4 votes
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  9. TV serie Into the dark

    There was a hustle with seasons of TV series Into the Dark . I've refreshed data in TMDB, please refreshed in Trakt and migrate in TMDB

    TMDB - https://www.themoviedb.org/tv/118614-into-the-dark

    TRAKT - https://trakt.tv/shows/into-the-dark

    1 vote
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    1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

  10. Refresh images in Don't Call Us a Junk Game

    https://trakt.tv/shows/don-t-call-us-a-junk-game

    The main poster and the episodes' images of Don't Call Us a Junk Game are off...
    TMDB has the posters and images for this serie, please refresh here in Trakt

    3 votes
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    1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

  11. Phineas & Ferb runtimes

    https://trakt.tv/shows/phineas-and-ferb

    I just checked Phineas & Ferb on Trakt and the episode runtimes are wrong. The vast majority of the episodes are 11 minutes and this is listed as runtime for the series.
    However, a lot of episodes are listed as 22 minutes when this should be 11 minutes. This makes the total runtime of the series inaccurate.
    I checked TVDB (https://www.thetvdb.com/series/phineas-and-ferb) and all episodes there have the correct runtime (I checked Disney+ to verify the episode runtimes, even though Disney+ has a different episode order.) Some episode are longer than 11 minutes but TVDB has the correct…

    25 votes
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    2 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

  12. Remove Framing Britney Spears shows and movies

    Framing Britney Spears is not a show or movie, it's an episode from the show The New York Times Presents.
    TMDb: https://www.themoviedb.org/tv/105763-the-new-york-times-presents/season/1/episode/6

    https://trakt.tv/movies/framing-britney-spears-2021
    https://trakt.tv/movies/framing-britney-spears-2021-02-05
    https://trakt.tv/shows/framing-britney-spears
    https://trakt.tv/movies/framing-britney-spears
    https://trakt.tv/shows/framing-britney-spears-173423

    6 votes
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  13. Update EastEnders

    Can you please update EastEnders? This seems to happen a lot that the show is always "in the queue" to be refreshed for weeks - can this please be fixed so VIP members can refresh it?

    https://trakt.tv/shows/eastenders

    Thanks!

    3 votes
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    3 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

  14. The Bridge (2021)

    Please! import tv show https://www.thetvdb.com/series/the-bridge-2021

    1 vote
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    1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

  15. Transfer shows from TVDB to TMDB

    There are some shows in my history and wishlist that have to be transferred.


    1. https://trakt.tv/shows/liza-on-demand
      There is a minor difference in title between the two-part episode


    2. https://trakt.tv/shows/30-rock
      Like Liza on Demand, there are some title differences (mostly two-part episodes). Also, in the Specials: there are two live episodes which are both in TVDB and TMDB. Could these be transferred as well?


    3. https://trakt.tv/shows/angie-tribeca
      One special less in TMDB but all episodes are correct.


    4. https://trakt.tv/shows/archer
      For S8, S9 and S10, TVDB uses the season subtitle in the episode as well whereas TMDB does not. As TVDB did, the Heart of Achness episodes…

    3 votes
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    1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

  16. Banged Up Abroad- Wrong info

    Episodes for this show are wrong: https://trakt.tv/shows/banged-up-abroad

    The number, the descriptions, everything. Please compare with

    https://www.themoviedb.org/tv/14178-banged-up-abroad/seasons

    7 votes
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  17. please, add

    Please, add the TV series "Hangimiz sevmedik?"
    https://www.imdb.com/title/tt6263656/?ref=ttrelrel_tt
    thanks

    1 vote
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    1 comment  ·  Watch Now  ·  Flag idea as inappropriate…  ·  Admin →

  18. Seven Deadly Sins Season 5

    Season 5 is a duplicate of season 4.

    https://trakt.tv/shows/the-seven-deadly-sins/seasons/5

    I think the confusion is there because Netflix has labelled a few special episodes as a full season which increased the season count by 1

    4 votes
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  19. Refresh all American Dad!

    Hello, American Dad! need a refresh because many of episodes/descriptions don't match.

    Thanks !

    3 votes
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    1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

  20. It's history does not refresh anymore

    The series It's History does not refresh anymore although the date changes after the link is clicked.

    1 vote
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    1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
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