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← Support & Feedback for Trakt

We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

How can we improve Trakt?

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  1. Add streaming service filters to progress page

    I'd like to be able to filter my progress page to only show unwatched episodes that are available in my streaming service(s) of choice (and my location). It usually takes a long time between episodes going live and them appearing, for example, on Netflix.

    Similarly, it would be nice to have an RSS feed that notifies when episodes go live on chosen streaming service(s).

    4 votes
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    VIP Ideas  ·  0 comments  ·  VIP  ·  Flag idea as inappropriate…  ·  Admin →

  2. Harry & Paul 2007 - Duplicates

    Correct link: https://trakt.tv/shows/harry-paul

    Please delete the below duplicates:

    https://trakt.tv/shows/harry-paul-2007
    https://trakt.tv/shows/harry-and-paul

    Thanks :-)

    1 vote
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    1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  3. Year in Review : graphs total

    At the moment we have the
    - Episode Plays by week, by month, by day, by time of the day
    - Movie Plays by week, by month, by day, by time of the day.

    I would be interested to have the sum of these graphs under 2019 TOTALS

    Basically my best month of tv shows could be June and movies July but combined it could be January.

    Same goes for the years in All Time Stats

    Thanks

    4 votes
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    VIP Ideas  ·  0 comments  ·  VIP  ·  Flag idea as inappropriate…  ·  Admin →

  4. Update Will & Grace status

    https://www.thetvdb.com/series/will-and-grace
    Shows correct status and correct seasons/episodes including the rebooted episodes

    TMDB breaks these two out into separate series:
    https://www.themoviedb.org/tv/4454-will-grace?language=en-US

    and

    https://www.themoviedb.org/tv/74321-will-grace?language=en-US

    Because these are not 1:1 matches, the status in Trakt is incorrect.

    5 votes
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    1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

  5. Delete Special Episodes

    Everything has been updated on TVDB and TMDB.

    Delete Specials:
    https://trakt.tv/shows/25-sai-no-joshikousei/seasons/0
    https://trakt.tv/shows/omiai-aite-wa-oshiego-tsuyokina-mondaiji

    Serial order has been changed on TVDB for the following show, because of which some duplicates were created. Please delete the duplicates and refresh the data so that valid episode gets their proper screenshot.
    https://trakt.tv/shows/dragon-ball-super/seasons/0

    3 votes
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  6. Screenshot and Status Update

    Everything has been updated on TVDB and TMDB.

    Posters and Screenshots Update:
    https://trakt.tv/shows/tvf-inmates

    Screenshot Update (Episode 01 & Episode 02):
    https://trakt.tv/shows/dragon-ball/seasons/0

    Status Change to "Ended":
    https://trakt.tv/shows/are-you-lost
    https://trakt.tv/shows/magical-sempai

    3 votes
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

  7. Data Refresh

    https://trakt.tv/movies/the-ceo

    1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

  8. Duplicates and movie/show mix

    https://trakt.tv/movies/broken-trail-2006
    https://trakt.tv/shows/broken-trail
    https://trakt.tv/movies/broken-trail-2006-06-25
    https://trakt.tv/movies/broken-trail-2006-05-01

    This needs to be a tv series (miniseries) and made into only one entity.

    1 vote
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  9. Reddit 2019 List on Discovery Page

    Hoping you might add the Reddit 2019 list to the Discover Page to take the place of the 2018. I was expecting philrivers to create the new list this year like the past but he hasn't. So people have been using mine and I would like to make it easier for people to find.

    Thanks Justin

    https://trakt.tv/users/jay-greene/lists/reddit-top-250-2019-edition?sort=rank,asc

    3 votes
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

  10. wrong episode runtimes

    https://support.trakt.tv/forums/188762-general/suggestions/38558347-wrong-episode-runtimes?tracking_code=82256deaa10c4b52b28aeb0194cad585

    TVDB only has two episodes now listed for Jack Whitehall: Travels with My Father.
    Can the runtimes be changed?
    Episode 1 is 49 minutes while episode 2 is 60 minutes.

    1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

  11. FIX SEASON

    My first first love: Season 2

    https://trakt.tv/shows/my-first-first-love/seasons/2

    THIS SEASON HAVE JUST 8 EPISODES. WHY YOU ADD 8 MORE??

    1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

  12. Gag Concert - Duplicate episode removals

    Referring to this post:
    http://support.trakt.tv/forums/188762-general/suggestions/38513125-gag-concert-cleanup

    Thanks for removing the seasons, the duplicate episode entries are still there. Originally the episodes were numbered from 1-1000+ throughout all the seasons but they've been renumbered to start from #1 for each season so there's duplicates starting from season 2000.

    As an example, season 2019 has Episode 981 listed as #1 and #981 in the season:
    https://trakt.tv/shows/gag-concert/seasons/2019/episodes/1
    https://trakt.tv/shows/gag-concert/seasons/2019/episodes/981

    The duplicate being #981.
    The other post I linked at the top has the full list of duplicate episodes that need a removal

    3 votes
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  13. Hide cast member episode count as spoilers

    As someone who watches many shows where main characters get killed off, I want to be able to hide the number of appearances of their actors the same way episode descriptions can currently be hidden as spoilers.

    6 votes
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    Planned  ·  0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

  14. Aquaman duplicates

    On the subject of failed pilots being duplicated, the Aquaman 2006 pilot:

    https://trakt.tv/movies/aquaman-2006
    https://trakt.tv/shows/aquaman-2006

    These are the same piece of content, a put pilot for an Aquaman spin-off from Smallville which was not picked up, but was released on iTunes and later on DVD.

    I see below that this merge has previously been requested and you stated that since it's on both TMDB and TVDB, they both stay. Is it not technically possible to attach the TMDB entry to a "show" or vice-versa?

    Apologies if that's a question you get a lot, I'm not seeing anything in the knowledgebase or…

    1 vote
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    1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  15. Duplicate shows

    https://trakt.tv/shows/dark-money
    https://trakt.tv/shows/dark-money-2019-150242
    https://trakt.tv/shows/dark-mon-y

    are all duplicates of each other

    3 votes
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    Started  ·  1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  16. Support for Two-factor authentication

    3 votes
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    Long Term  ·  0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

  17. Tooltips for longer episode titles in "Up next to watch" on dashboard

    This would be a simple QoL improvement. I frequently want to see full episode titles and it's a bit silly to have to load a whole new page (or inspect element) to see this data that the page already has available.

    1 vote
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

  18. Duplicate entry: The Bible Unearthed

    Duplicate: https://trakt.tv/movies/the-bible-unearthed-2009
    Original: https://trakt.tv/shows/the-bible-unearthed

    Notes:
    The synopsis of the duplicate even says, "a four part series", which the original episodic entry demonstrates. Not sure why a duplicate was entered as a movie.

    1 vote
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  19. Portuguese Streaming Service - RTP Play

    It would be nice if we could have RTP Play ( https://www.rtp.pt/play/ ), which is the free streaming platform of Portugal's public television and radio broadcaster, as one of the streaming services available for Portugal in Watch Now.

    3 votes
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    0 comments  ·  Watch Now  ·  Flag idea as inappropriate…  ·  Admin →

  20. Add Turkish Streaming Services for Watch Now

    Is it possible to add Turkish streaming services to Watch Now.

    3 votes
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    0 comments  ·  Watch Now  ·  Flag idea as inappropriate…  ·  Admin →
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