General
We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.
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Invest in better servers!
I am growing tired of the constant server issues, with episodes/films not displaying as watched or collected, to stupid page errors where it refuses to show anything. I understand the expenses side of it, but when your website is suffering due to constant downtime, it's time to reevaluate. As a Trakt VIP subscriber, I find the issues make me question where exactly my money is going.
20 votes -
Warehouse 13 Season 1
Hi
Season 1 should only have 12 episodes not 13
https://trakt.tv/shows/warehouse-13/seasons/1
https://www.thetvdb.com/series/warehouse-13/seasons/official/1
https://www.themoviedb.org/tv/15819-warehouse-13/season/14 votes -
Creepshow S01 - Remove E07 & E08
Trakt: https://trakt.tv/shows/creepshow/seasons/1
TheTVDB: https://thetvdb.com/series/creepshow/seasons/official/1Episodes do not exist in season 01.
2 votes -
Nip/Tuck Season 6
https://trakt.tv/shows/nip-tuck/seasons/6 episodes 11 to 19 are duplicates of https://trakt.tv/shows/nip-tuck/seasons/7, series is listed correctly in TMDB https://www.themoviedb.org/tv/3750-nip-tuck/season/6
3 votes -
Random air time
Hey Trakt team, I hate to bring this back up, but is there anything that could still be causing random air time info? Across multiple apps that sync with Trakt, the air time is off by several (random) hours. When a sync happens they sometimes correct themselves, and from what we are told by Uwe (SeriesGuide) and other developers, the sync is occuring properly, the air time is just incorrect. Any way we can look into this further?
1 voteI changed how air time is stored in our database, which should prevent this issue moving forward. If a show is still messed up, it should fix to match TVDB the next time it is refreshed. And it should stay that way with the correct value.
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F*ck, That's Delicious
This show is currently wrong on both TVDb and TMDb. I have aligned the episodes on TMDb now can, we switch the data source over to TMDb please and do a complete data refresh of all seasons? Many thanks
1 vote -
Scrubs Season 8
https://trakt.tv/shows/scrubs/seasons/8/episodes/18 runtime listed as 21 mins on https://www.imdb.com/title/tt1385811/
https://trakt.tv/shows/scrubs/seasons/8/episodes/19 runtime listed as 22 mins on https://www.imdb.com/title/tt1385812/
2 votesIn the future, please create support tickets for runtime edits, refreshes and removals, as we’re trying to clean the forums up. Thanks!
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Force refresh on series
Please, force a refresh on https://trakt.tv/shows/italy-at-war-1940-1942-battles, because it's been two days I'm trying to fix that, and it's not working. I also found the correct air dates (and this could be part of the problem, since they were initially missing).
Links to TVDB and TMDB are:
* https://www.thetvdb.com/series/italia-in-guerra
* https://www.themoviedb.org/tv/101953-italia-in-guerra1 voteIn the future, please create support tickets for refreshes and removals, as we’re trying to clean the forums up. Thanks!
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2 votes
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Refresh Great British Ships
there are 2 entries in Trakt for this show
can you merge the TVDB entry with the TMDB entry and Refreshhttps://trakt.tv/shows/great-british-ships-2018
https://trakt.tv/shows/great-british-ships2 votes -
Data Refresh - 4 shows
Some shows need refreshing to match the episode titles that have been changed on TMDB a few days ago:
https://trakt.tv/shows/the-great-north
https://trakt.tv/shows/the-great
https://trakt.tv/shows/kenan
https://trakt.tv/shows/young-rock2 votes -
Americas National Parks
There appears to be a dupliate entry of this show?
https://trakt.tv/shows/america-s-national-parks-2015
https://trakt.tv/shows/america-s-national-parksboth of which link to the same TMDB entry https://www.themoviedb.org/tv/78713-america-s-national-parks
Are they able to be merged?
2 votes -
1 vote
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Duplicate for merge: Big Shot
Duplicate entries for the new Disney+ Big Shot
https://trakt.tv/shows/big-shot-2021
https://trakt.tv/shows/big-shot-1707501 vote -
Forged in Fire
Please add episodes 17.18.19 for season 8
https://www.themoviedb.org/tv/62884-forged-in-fire/season/8
https://www.thetvdb.com/series/forged-in-fire/seasons/official/81 vote -
1 vote
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1 vote
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1 vote
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1 vote
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1 vote
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