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← Support & Feedback for Trakt

We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

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  1. Remove wrong numbered doublette Episodes from Detektive Conan Series

    Somenone had messed with ALL Episodes from Detective Conan Series
    https://trakt.tv/shows/detective-conan

    Every Episode is doubled with wrong Naming

    example: Season 6 Episode 1 which is the 220th Episode in the Series

    The right one:
    6x01 (220) The Client Full of Lies (Part One)
    https://trakt.tv/shows/detective-conan/seasons/6/episodes/1

    and the wrong doublette
    6x220 (220) The Client Full of Lies (Part One)
    https://trakt.tv/shows/detective-conan/seasons/6/episodes/220

    24 votes
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    5 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  2. I just lost 4 years of Trakt data?!

    Hi there, I use iShows TV connected to my Trakt data. For several years actually. Just now, like ten minutes ago the connection to Trakt was gone. I reconnected the app and now the final episode I watched according to Takt is that horrible The X-Files revival series back in 2015. Please don't tell me that I lost four years of data somehow.

    13 votes
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    5 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminJustin Nemeth (CEO / Founder, trakt) responded

    iShows had some bugs due to the TVDB API updates that launched on Friday Nov 15. First, please check your Trakt website profile and watched history at trakt.tv/users/me/history. If your plays are there, that means the iShows app just isn’t working. If the plays have been deleted from Trakt, please open a private support with your username and we can undelete anything from over the weekend.

  3. My Hero Academia Season 1 Cleanup

    There is a duplicate episode in Season 1 for My Hero Academia, which corresponds to Season 4 Episode 8.

    https://trakt.tv/shows/my-hero-academia/seasons/1/episodes/71

    I've checked the TVDB and the errorneous episode is no longer there for Season 1: https://www.thetvdb.com/series/my-hero-academia/seasons/official/1

    Could you please delete it?

    18 votes
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  4. Issue with plays that keeps getting added

    Hi,
    I keep getting additional plays for Mindhunter. I've removed like 400 plays a couple days ago and I still have some added. Could you take a look at it?
    https://trakt.tv/users/me/history/all/added?page=2&show=116965

    2 votes
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    5 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  5. Pokémon mess

    https://trakt.tv/shows/pokemon-1997

    Season 1 has all episodes of the absolute order listed in it, which makes having this also season ordered at the same time really messy. Not sure what can be done with this.

    As far as Season-ordered:

    Season 16 should only have 92 episodes
    Season 17 should only have 47 episodes

    9 votes
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    3 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  6. Pokémon S1 extra episodes (take two)

    https://trakt.tv/shows/pokemon-1997/seasons/1

    should end at 1x82. 1x962 thru 1x1077 episodes are all erroneous.

    15 votes
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  7. "Teen Titans Go!" extra episodes

    https://trakt.tv/shows/teen-titans-go/seasons/5/episodes/53
    https://trakt.tv/shows/teen-titans-go/seasons/5/episodes/54
    https://trakt.tv/shows/teen-titans-go/seasons/5/episodes/57
    https://trakt.tv/shows/teen-titans-go/seasons/5/episodes/59
    https://trakt.tv/shows/teen-titans-go/seasons/5/episodes/63

    All of the above episodes do not exist and have been removed from TVDB.

    12 votes
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    1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  8. Problems with pokemon season 1 again.

    Season one has yet again (had it a couple of weeks ago too) problems with the count.

    https://trakt.tv/shows/pokemon-1997/seasons/1

    It does not have 198 episodes. Can you fix it? It's supposed to only have 82 and here it has 82.

    https://www.thetvdb.com/series/pokemon-indigo-league-champions-edition/seasons/official/1

    12 votes
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  9. Duplicate entries for 2 shows

    These have been deleted on TVDB now they need to be deleted on trakt.

    Didn't I Say to Make My Abilities Average in the Next Life?!:
    https://trakt.tv/shows/didn-t-i-say-to-make-my-abilities-average-in-the-next-life-2019

    Pokemon:
    https://trakt.tv/shows/pokemon-sun-moon
    https://trakt.tv/shows/pokemon-sun-moon-2016
    https://trakt.tv/shows/pokemon-the-series-sun-moon
    https://trakt.tv/shows/pokemon-xyz
    https://trakt.tv/shows/pokemon-sun-moon-2016-113206

    This Pokemon entry is a duplicate of the main one:
    https://trakt.tv/shows/pokemon-1997-147367

    7 votes
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  10. Delete Season

    https://trakt.tv/shows/kono-oto-tomare-sounds-of-life

    Please delete Season 2, It has been removed from TVDB

    This anime only has 1 season, rest of the episodes are being released as Split Cour.

    15 votes
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    Completed  ·  1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  11. Delete Episode Request

    Delete Episode 4. There are only 3 Specials in this Series.

    https://trakt.tv/shows/violet-evergarden/seasons/0

    3 votes
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    Completed  ·  3 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  12. Duplicate episodes (One Piece)

    3 episodes of season 21 of One Piece also show up incorrectly in season 20.
    https://trakt.tv/shows/one-piece/seasons/20
    https://trakt.tv/shows/one-piece/seasons/21

    22 votes
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    Completed  ·  2 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  13. Legend of the galactic heroes : die neue these data removal

    Please remove season 2 from :

    https://trakt.tv/shows/legend-of-the-galactic-heroes-die-neue-these

    There is no season 2, the sequel of this anime are 3 movies.

    Thank you!

    5 votes
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    Completed  ·  2 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  14. list of shows that are no longer on tvdb but still on TRAKT

    Series Ghost Adventures Artifacts (tvdbid 333295),
    Ice Pilots (tvdbid 248197),
    The Death Row Chronicles (tvdbid 343360),
    Enemigo intimo (tvdbid 343920),
    The Cuckoo's Calling (tvdbid 333726),
    Fixer Upper Mystery (tvdbid 334372),
    Love After Lockup: Life After Lockup (tvdbid 362998),
    Un Souper Presque Parfait (tvdbid 261205),
    7Days (tvdbid 118971),
    Beyond (2017) (tvdbid 333664),
    Game Face (2017) (tvdbid 332493)

    were removed from TheTVDB

    1 vote
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    Completed  ·  2 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  15. Steven Universe - Season Removal

    Season 6 has the episodes of a separate series (https://trakt.tv/shows/steven-universe-future) and has been removed on TVDB. The series is now locked so it shouldn't be added again:

    https://trakt.tv/shows/steven-universe/seasons/6

    6 votes
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  16. Futurama - Episode Removals

    These two episodes were moved back to season 2 on TVDB, I think they may have been left behind after that last fix on Trakt:

    https://trakt.tv/shows/futurama/seasons/1/episodes/12
    https://trakt.tv/shows/futurama/seasons/1/episodes/13

    Thank you!

    3 votes
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    Completed  ·  1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  17. My Hero Academia Season 1 Episode 71 is actually Season 4 Episode 8

    As seen here: https://trakt.tv/shows/my-hero-academia/seasons/1/episodes/71, season 1 episode 71 is the same episode as season 4 episode 8. It is therefore listed twice, however season 1 episode 71 does not actually exist.

    6 votes
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  18. The new episodes of the Chef show are shown two times

    The second volume of episodes of Netflix's The Chef Show are shown as both additional episodes of S1 and as a separate S2: https://trakt.tv/shows/the-chef-show

    9 votes
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    1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  19. Remove duplicate M*A*S*H episode

    Seems like we've got a random episode S04E25 appeared from somewhere, it's a duplicate of episode 24. Can it be removed since it's not on the TVDB?

    https://trakt.tv/shows/m-a-s-h/seasons/4/episodes/25
    https://www.thetvdb.com/series/m-a-s-h/seasons/official/4

    3 votes
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    Completed  ·  1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  20. Delete Episodes

    These episodes are removed from TVDB. Please remove them from Trakt.

    Episode 04:
    https://trakt.tv/shows/13-reasons-why/seasons/0

    Episode 389 - Episode 390:
    https://trakt.tv/shows/kuch-rang-pyar-ke-aise-bhi/seasons/1

    Episode 04:
    https://trakt.tv/shows/friends/seasons/0

    3 votes
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    Completed  ·  3 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
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