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← Support & Feedback for Trakt

We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

How can we improve Trakt?

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  1. Remove Season 3 of Chilling Adventures of Sabrina

    Both TVDB and TMDB seams to have decided that Part 3 belongs to season 2, so therefor season 3 does not exist.
    https://trakt.tv/shows/chilling-adventures-of-sabrina/seasons/3

    51 votes
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    Completed  ·  2 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  2. Duplicate TV Show: The New Pope

    (TVDB has wised up and changed their policy on this: it's a separate show from The Young Pope: https://forums.thetvdb.com/viewtopic.php?f=18&t=61442&start=40#top)

    Good links: https://trakt.tv/shows/the-new-pope-2020

    Bad links: https://trakt.tv/shows/the-new-pope

    Also, could you remove the 2nd season listed on The Young Pope's page, which refers to The New Pope? https://trakt.tv/shows/the-young-pope

    19 votes
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    3 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  3. Black Clover Extra Seasons

    Seasons 2 and 3 got added to tvdb and these seasons are now dupes of episodes in the 1st Season. I posted on tvdb and they have removed the extra seasons and have locked the series so new seasons can't be added again.

    https://trakt.tv/shows/black-clover/seasons/2
    https://trakt.tv/shows/black-clover/seasons/3

    Thanks

    30 votes
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  4. Remove Season 3 of Chilling Adventures of Sabrina

    Both TVDB and TMDB seams to have decided that Part 3 belongs to season 2, so therefor season 3 does not exist.
    https://trakt.tv/shows/chilling-adventures-of-sabrina/seasons/3

    19 votes
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    Completed  ·  2 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  5. Remove wrong numbered doublette Episodes from Detektive Conan Series

    Somenone had messed with ALL Episodes from Detective Conan Series
    https://trakt.tv/shows/detective-conan

    Every Episode is doubled with wrong Naming

    example: Season 6 Episode 1 which is the 220th Episode in the Series

    The right one:
    6x01 (220) The Client Full of Lies (Part One)
    https://trakt.tv/shows/detective-conan/seasons/6/episodes/1

    and the wrong doublette
    6x220 (220) The Client Full of Lies (Part One)
    https://trakt.tv/shows/detective-conan/seasons/6/episodes/220

    24 votes
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    5 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  6. Downton Abbey - Remove Extra Episodes

    Seasons 2 - 5 all have an Episode 9 recently added. These are already present under Specials.

    21 votes
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    Completed  ·  3 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  7. Rick & Morty S4E06 False Entry

    There is an entry of the show Rick & Morty
    Season 4 Episode 6, named after episode 5
    Since this is a false entry please remove it!
    I also don’t understand how this got there because I couldn’t find this entry on TheTVDB, no mentioning in their forum as well. It might just be bad luck for shows I’m watching but false entries are becoming imo a real problem lately and due to the amount some are still not resolved months later which is a downer for the overall Trakt experience. I know Justin and everyone else is hard working…

    16 votes
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    1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  8. Cowboy Bepob duplicate episodes

    https://trakt.tv/shows/cowboy-bebop/seasons/2 these season 2 episodes are already listed on season 1.
    There was no season 2, it've appeared recently with duplicate episodes.

    13 votes
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    Completed  ·  2 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  9. RWBY Season 1 Cleanup

    It would appear that at some point we've acquired two duplicate episodes in Season 1, which appear to have come from absolute numbering. That is they correspond to Season 7 episodes.

    https://trakt.tv/shows/rwby/seasons/1/episodes/81
    https://trakt.tv/shows/rwby/seasons/1/episodes/82

    I've checked the TVDB and the errorneous episodes are no longer there for Season 1: https://www.thetvdb.com/series/rwby/seasons/official/1
    Whether or not it was caused by the API change or someone messing with the data there, we're now out of sync

    25 votes
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    Completed  ·  1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  10. I just lost 4 years of Trakt data?!

    Hi there, I use iShows TV connected to my Trakt data. For several years actually. Just now, like ten minutes ago the connection to Trakt was gone. I reconnected the app and now the final episode I watched according to Takt is that horrible The X-Files revival series back in 2015. Please don't tell me that I lost four years of data somehow.

    13 votes
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    5 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminJustin Nemeth (CEO / Founder, trakt) responded

    iShows had some bugs due to the TVDB API updates that launched on Friday Nov 15. First, please check your Trakt website profile and watched history at trakt.tv/users/me/history. If your plays are there, that means the iShows app just isn’t working. If the plays have been deleted from Trakt, please open a private support with your username and we can undelete anything from over the weekend.

  11. The Mandalorian

    Please remove season two. It does no exist yet.

    https://trakt.tv/shows/the-mandalorian

    There is also no movie.

    https://trakt.tv/movies/the-mandalorian-2019

    10 votes
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    Completed  ·  2 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  12. Gintama Season Removal

    Could you please remove Season 11 of Gintama. It's been removed from tvdb. Thanks.

    https://trakt.tv/shows/gintama/seasons/11

    18 votes
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  13. Lost

    Please, delete ep 1x25 https://trakt.tv/shows/lost-2004/seasons/1

    TVDB https://www.thetvdb.com/series/lost/seasons/official/1

    12 votes
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    Completed  ·  1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  14. JoJo's Bizarre Adventure Season 2137

    Season 2137 needs Deletion. Already removed from tvdb

    https://trakt.tv/shows/jojo-s-bizarre-adventure/seasons/2137

    15 votes
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  15. My Hero Academia Season 1 Cleanup

    There is a duplicate episode in Season 1 for My Hero Academia, which corresponds to Season 4 Episode 8.

    https://trakt.tv/shows/my-hero-academia/seasons/1/episodes/71

    I've checked the TVDB and the errorneous episode is no longer there for Season 1: https://www.thetvdb.com/series/my-hero-academia/seasons/official/1

    Could you please delete it?

    18 votes
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  16. Death Note duplicate episodes

    https://trakt.tv/shows/death-note/seasons/2 these season 2 episodes are already listed on season 1.
    There was no season 2, it've appeared recently with duplicate episodes.

    3 votes
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    2 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  17. Issue with plays that keeps getting added

    Hi,
    I keep getting additional plays for Mindhunter. I've removed like 400 plays a couple days ago and I still have some added. Could you take a look at it?
    https://trakt.tv/users/me/history/all/added?page=2&show=116965

    2 votes
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    5 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  18. Refresh: Keeping Up Appearances

    Please refresh this show to match the current episode structure at TVDB and remove season 6 https://trakt.tv/shows/keeping-up-appearances/seasons/6

    7 votes
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    Completed  ·  1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  19. Pokémon mess

    https://trakt.tv/shows/pokemon-1997

    Season 1 has all episodes of the absolute order listed in it, which makes having this also season ordered at the same time really messy. Not sure what can be done with this.

    As far as Season-ordered:

    Season 16 should only have 92 episodes
    Season 17 should only have 47 episodes

    9 votes
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    3 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  20. Automatically hide shows from calendar if not in my list anymore

    Every time I add a show to my custom list I also get the show in my calendar and this is great.
    But if I remove the show from my list because reasons I still have it listed in my calendar. As it's added it should be removed automatically.

    1 vote
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    2 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
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