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← Support & Feedback for Trakt

We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

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  1. Duplicate episodes (One Piece)

    3 episodes of season 21 of One Piece also show up incorrectly in season 20.
    https://trakt.tv/shows/one-piece/seasons/20
    https://trakt.tv/shows/one-piece/seasons/21

    19 votes
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    2 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  2. Mockingbird Lane duplicates

    Correct TVDB is attached to:
    https://trakt.tv/shows/mockingbird-lane-2012-123195

    Correct TMDB is attached to:
    https://trakt.tv/movies/mockingbird-lane-2012-10-26

    Duplicates deleted from TV/MDB:
    https://trakt.tv/shows/mockingbird-lane
    https://trakt.tv/movies/mockingbird-lane-2012
    https://trakt.tv/shows/mockingbird-lane-2012-118806
    https://trakt.tv/shows/mockingbird-lane-2012

    1 vote
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    Started  ·  2 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  3. Aquaman duplicates

    On the subject of failed pilots being duplicated, the Aquaman 2006 pilot:

    https://trakt.tv/movies/aquaman-2006
    https://trakt.tv/shows/aquaman-2006

    These are the same piece of content, a put pilot for an Aquaman spin-off from Smallville which was not picked up, but was released on iTunes and later on DVD.

    I see below that this merge has previously been requested and you stated that since it's on both TMDB and TVDB, they both stay. Is it not technically possible to attach the TMDB entry to a "show" or vice-versa?

    Apologies if that's a question you get a lot, I'm not seeing anything in the knowledgebase or…

    1 vote
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    1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  4. Duplicate shows

    https://trakt.tv/shows/dark-money
    https://trakt.tv/shows/dark-money-2019-150242
    https://trakt.tv/shows/dark-mon-y

    are all duplicates of each other

    3 votes
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    Started  ·  1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  5. Remove games

    It's quiet confusing when a list of movies also has some games mixed into it.

    These lists might help with removal:
    https://trakt.tv/users/6911557d-5846-4d10-97c8-af0ed44a5dc7/lists/games?sort=rank,asc

    https://trakt.tv/users/cptarius/lists/cinematic-video-games?sort=released,asc

    8 votes
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    Planned  ·  5 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  6. "Animaniacs" dupes

    https://trakt.tv/shows/animaniacs-wb
    https://trakt.tv/shows/steven-spielberg-presents-animaniacs
    https://trakt.tv/shows/animaniacs-136409

    all of the above shows are duplicates of

    https://trakt.tv/shows/animaniacs

    3 votes
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  7. Remove "Restaurant Impossible" extra episode

    https://trakt.tv/shows/restaurant-impossible/seasons/14/episodes/5

    episode does not exist

    3 votes
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  8. Episodes not being removed (Live PD Presents: PD Cam)

    Episodes 20 to 23 of season 1 for this show seemed to be made in error which no longer exist on TVDB, I've tried a data refresh but it won't update

    https://trakt.tv/shows/live-pd-presents-pd-cam-2018/seasons/1

    1 vote
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  9. Delete Season

    There is no Season 2 of this show. Can anyone please delete it.

    https://trakt.tv/shows/boruto-naruto-next-generations/seasons/2

    3 votes
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  10. Remove S02E27 from Marvels Avengers Assemble

    Seems we have a random dead episode synced from TVDB at some point in the past
    https://trakt.tv/shows/marvel-s-avengers-assemble/seasons/2/episodes/27

    Checking TVDB it's no longer there, so if it could be tidied up that would be great
    https://www.thetvdb.com/series/marvels-avengers-assemble/seasons/2

    3 votes
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  11. Hi Score Girl

    The extra episodes for Hi Score Girl have emerged again. The 3 specials are in the first season.
    https://trakt.tv/shows/hi-score-girl-2018

    3 votes
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  12. Flag inaccurate or non-existent content for removal/correction

    There have been numerous movies I've found that may be in the process of being made, but somehow they get a bad release date, and then they show up in my feed.

    For example, "I, Robot 2" is listed as coming out on June 15, but obviously it's not. https://trakt.tv/movies/i-robot-2

    It'd be nice if there was a "report inaccurate information" link. I've already tried the "Refresh Data" link a week or two ago, and nothing happened.

    112 votes
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    Started  ·  5 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  13. Button report

    I believe that a button for reporting erroneous duplicate or registered titles would be good! For I have seen several series registered as movies and personal giving checkin anyway. And with the button would be easier to report, rather than being created topic here.

    339 votes
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    Researching  ·  6 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  14. Allow bulk removal of duplicate plays

    Currently we can remove a single play for a single TV episode or movie. I think it would be great if we could bulk remove all duplicate plays from our entire collection.

    When viewing content, I sometimes have to replay because of a streaming error, etc. This causes duplicate plays.

    152 votes
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    Long Term  ·  6 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  15. Tokusatsu series need HUGE amounts of cleanup

    Tokusatsu TV shows like Super Sentai (and the American adaptation, Power Rangers), Kamen Rider, and Ultraman are currently a HUGE mess on Trakt. From TVDB, they have season entries for each series under the main entry. There are also individual shows split out from these that have separate entries, likely imported from TMDB (some deleted at the source).

    I simply can't take the time to go through and list all of them—there are 20+ seasons of EACH that I'd need to look for, and I don't know the franchises that well. But they do need attention. I'd wager money on…

    1 vote
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    Researching  ·  4 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  16. Delete history from a specific date

    I recently had an error (probably a problem with an app) and during a single day, my episode play count for all my shows doubled/tripled! I know you can remove the watched statuses one by one, but as I now have thousands of watches in one day, that is just impossible! Also, removing the watched for the entire show is just as absurd! Is there a way to remove all of your plays/watches of a specific date (say Feb 20), so I won't have these extra watches messing up my record? If there isn't, is there a way to implement…

    61 votes
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    Researching  ·  8 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  17. Hidden Shows - Additions!

    Well - here's my idea. The ability to hide a show from your progress bar is great, but we all have guilty pleasure shows that we'd rather not tell everybody about. So being able to watch a show, check it in on the website and all, without making it visible to everybody would be great. Just being able to hide it from your public profile would be great.

    85 votes
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    Researching  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
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