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← Support & Feedback for Trakt

We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

How can we improve Trakt?

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  1. Delete Episodes

    These episodes are removed from TVDB. Please remove them from Trakt.

    Episode 04:
    https://trakt.tv/shows/13-reasons-why/seasons/0

    Episode 389 - Episode 390:
    https://trakt.tv/shows/kuch-rang-pyar-ke-aise-bhi/seasons/1

    Episode 04:
    https://trakt.tv/shows/friends/seasons/0

    3 votes
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    3 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  2. duplicate and error

    The good: https://trakt.tv/shows/blackbeard
    Dup as Movie 1: https://trakt.tv/movies/blackbeard-terror-at-sea-2006-03-12
    Dup as Movie 2: https://trakt.tv/movies/blackbeard-terror-at-sea-2006

    The dup as movie #2 appears to have all the user data attached to it, but this is not a movie but is a 2 part tv series.

    1 vote
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    1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  3. Harry & Paul 2007 - Duplicates

    Correct link: https://trakt.tv/shows/harry-paul

    Please delete the below duplicates:

    https://trakt.tv/shows/harry-paul-2007
    https://trakt.tv/shows/harry-and-paul

    Thanks :-)

    1 vote
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    1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  4. Delete Special Episodes

    Everything has been updated on TVDB and TMDB.

    Delete Specials:
    https://trakt.tv/shows/25-sai-no-joshikousei/seasons/0
    https://trakt.tv/shows/omiai-aite-wa-oshiego-tsuyokina-mondaiji

    Serial order has been changed on TVDB for the following show, because of which some duplicates were created. Please delete the duplicates and refresh the data so that valid episode gets their proper screenshot.
    https://trakt.tv/shows/dragon-ball-super/seasons/0

    3 votes
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  5. Duplicates and movie/show mix

    https://trakt.tv/movies/broken-trail-2006
    https://trakt.tv/shows/broken-trail
    https://trakt.tv/movies/broken-trail-2006-06-25
    https://trakt.tv/movies/broken-trail-2006-05-01

    This needs to be a tv series (miniseries) and made into only one entity.

    1 vote
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  6. Gag Concert - Duplicate episode removals

    Referring to this post:
    http://support.trakt.tv/forums/188762-general/suggestions/38513125-gag-concert-cleanup

    Thanks for removing the seasons, the duplicate episode entries are still there. Originally the episodes were numbered from 1-1000+ throughout all the seasons but they've been renumbered to start from #1 for each season so there's duplicates starting from season 2000.

    As an example, season 2019 has Episode 981 listed as #1 and #981 in the season:
    https://trakt.tv/shows/gag-concert/seasons/2019/episodes/1
    https://trakt.tv/shows/gag-concert/seasons/2019/episodes/981

    The duplicate being #981.
    The other post I linked at the top has the full list of duplicate episodes that need a removal

    3 votes
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  7. Aquaman duplicates

    On the subject of failed pilots being duplicated, the Aquaman 2006 pilot:

    https://trakt.tv/movies/aquaman-2006
    https://trakt.tv/shows/aquaman-2006

    These are the same piece of content, a put pilot for an Aquaman spin-off from Smallville which was not picked up, but was released on iTunes and later on DVD.

    I see below that this merge has previously been requested and you stated that since it's on both TMDB and TVDB, they both stay. Is it not technically possible to attach the TMDB entry to a "show" or vice-versa?

    Apologies if that's a question you get a lot, I'm not seeing anything in the knowledgebase or…

    1 vote
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    1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  8. Duplicate shows

    https://trakt.tv/shows/dark-money
    https://trakt.tv/shows/dark-money-2019-150242
    https://trakt.tv/shows/dark-mon-y

    are all duplicates of each other

    3 votes
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    Started  ·  1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  9. Duplicate entry: The Bible Unearthed

    Duplicate: https://trakt.tv/movies/the-bible-unearthed-2009
    Original: https://trakt.tv/shows/the-bible-unearthed

    Notes:
    The synopsis of the duplicate even says, "a four part series", which the original episodic entry demonstrates. Not sure why a duplicate was entered as a movie.

    1 vote
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  10. Duplicate Movie Entry: Naveen Richard: Don't Make That Face

    Duplicate Entry

    Naveen Richard: Don't Make That Face

    https://trakt.tv/movies/don-t-make-that-face-2017
    https://trakt.tv/movies/naveen-richard-don-t-make-that-face-2017

    Available on Amazon Prime Videos.

    3 votes
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  11. Delete Movie

    There are multiple entries for The Langoliers in Movies:
    https://trakt.tv/search/movies?query=The%20Langoliers

    There is also an entry in Shows
    https://trakt.tv/search?query=The+Langoliers

    It is listed on TMDB as both a Show:
    https://www.themoviedb.org/tv/18197-the-langoliers

    It is listed on IMDB as TV-Mini-Series:
    https://www.imdb.com/title/tt0112040

    Please delete all movie entries.

    1 vote
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    Started  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  12. Apparitions 2008 - Duplicate

    Correct link: https://trakt.tv/shows/apparitions

    Please remove the below duplicate link:

    https://trakt.tv/shows/apparations

    Thank you :-)

    1 vote
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  13. Delete Movies

    These items are not Movies. They are TV Mini-Series.

    Please delete:
    https://trakt.tv/movies/battlestar-galactica-2003
    https://trakt.tv/movies/battlestar-galactica-the-mini-series-2003

    Here they are on IMDB and TMDB as TV Mini-Series
    https://www.imdb.com/title/tt0314979
    https://www.themoviedb.org/tv/71365-battlestar-galactica

    Item is NOT listed as a Movie on TMDB. Only as a TV Show.
    https://www.themoviedb.org/search?query=Battlestar%20Galactica%202003

    Please delete all Movie entries.

    1 vote
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    Started  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  14. Remove games

    It's quiet confusing when a list of movies also has some games mixed into it.

    These lists might help with removal:
    https://trakt.tv/users/6911557d-5846-4d10-97c8-af0ed44a5dc7/lists/games?sort=rank,asc

    https://trakt.tv/users/cptarius/lists/cinematic-video-games?sort=released,asc

    11 votes
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    Planned  ·  4 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  15. Flag inaccurate or non-existent content for removal/correction

    There have been numerous movies I've found that may be in the process of being made, but somehow they get a bad release date, and then they show up in my feed.

    For example, "I, Robot 2" is listed as coming out on June 15, but obviously it's not. https://trakt.tv/movies/i-robot-2

    It'd be nice if there was a "report inaccurate information" link. I've already tried the "Refresh Data" link a week or two ago, and nothing happened.

    120 votes
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    Started  ·  5 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  16. Button report

    I believe that a button for reporting erroneous duplicate or registered titles would be good! For I have seen several series registered as movies and personal giving checkin anyway. And with the button would be easier to report, rather than being created topic here.

    345 votes
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    Researching  ·  6 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  17. Tokusatsu series need HUGE amounts of cleanup

    Tokusatsu TV shows like Super Sentai (and the American adaptation, Power Rangers), Kamen Rider, and Ultraman are currently a HUGE mess on Trakt. From TVDB, they have season entries for each series under the main entry. There are also individual shows split out from these that have separate entries, likely imported from TMDB (some deleted at the source).

    I simply can't take the time to go through and list all of them—there are 20+ seasons of EACH that I'd need to look for, and I don't know the franchises that well. But they do need attention. I'd wager money on…

    4 votes
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    Researching  ·  4 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  18. Allow bulk removal of duplicate plays

    Currently we can remove a single play for a single TV episode or movie. I think it would be great if we could bulk remove all duplicate plays from our entire collection.

    When viewing content, I sometimes have to replay because of a streaming error, etc. This causes duplicate plays.

    152 votes
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    Long Term  ·  6 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  19. Delete history from a specific date

    I recently had an error (probably a problem with an app) and during a single day, my episode play count for all my shows doubled/tripled! I know you can remove the watched statuses one by one, but as I now have thousands of watches in one day, that is just impossible! Also, removing the watched for the entire show is just as absurd! Is there a way to remove all of your plays/watches of a specific date (say Feb 20), so I won't have these extra watches messing up my record? If there isn't, is there a way to implement…

    61 votes
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    Researching  ·  8 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  20. Hidden Shows - Additions!

    Well - here's my idea. The ability to hide a show from your progress bar is great, but we all have guilty pleasure shows that we'd rather not tell everybody about. So being able to watch a show, check it in on the website and all, without making it visible to everybody would be great. Just being able to hide it from your public profile would be great.

    85 votes
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    Researching  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
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