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← Support & Feedback for Trakt.tv

We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

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  1. Remove Specials That were added as normal episodes

    Recently I've noticed a lot of anime OVAs (specials) being added as normal episodes and I've made an issue on TheTVDB where they were removed.

    But for some reason Trakt doesn't sync deleted episodes, why is that?

    This thread: https://forums.thetvdb.com/viewtopic.php?f=18&t=50920&p=137833

    Trakt episodes:
    https://trakt.tv/shows/new-game/seasons/1/episodes/13
    https://trakt.tv/shows/konosuba-god-s-blessing-on-this-wonderful-world/seasons/1/episodes/11
    https://trakt.tv/shows/konosuba-god-s-blessing-on-this-wonderful-world/seasons/2/episodes/11
    https://trakt.tv/shows/non-non-biyori/seasons/1/episodes/13
    https://trakt.tv/shows/non-non-biyori/seasons/2/episodes/13
    https://trakt.tv/shows/nyaruko-crawling-with-love/seasons/1/episodes/13
    https://trakt.tv/shows/nyaruko-crawling-with-love/seasons/2/episodes/13
    https://trakt.tv/shows/seitokai-yakuindomo/seasons/1/episodes/14
    https://trakt.tv/shows/seitokai-yakuindomo/seasons/1/episodes/15
    https://trakt.tv/shows/seitokai-yakuindomo/seasons/1/episodes/16
    https://trakt.tv/shows/seitokai-yakuindomo/seasons/1/episodes/17
    https://trakt.tv/shows/seitokai-yakuindomo/seasons/1/episodes/18
    https://trakt.tv/shows/seitokai-yakuindomo/seasons/1/episodes/19
    https://trakt.tv/shows/seitokai-yakuindomo/seasons/1/episodes/20
    https://trakt.tv/shows/seitokai-yakuindomo/seasons/1/episodes/21

    9 votes
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      0 comments  ·  Data Removal  ·  Admin →

    • Great British bake off episodes

      The master class episodes should be put in specials. The ones in seasons 6 are put in specials so i think the others should be too.
      There is master class in season 2, season 3, season 4 and season 5. The specials for season 6 is still left in season 6 as well and should be removed. Also the final for season 6 is repeated twice.

      4 votes
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        0 comments  ·  Data Removal  ·  Admin →

      • Show Me a Hero - tv show added as movie

        https://trakt.tv/movies/show-me-a-hero-2015

        Duplicate of https://trakt.tv/shows/show-me-a-hero

        1 vote
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          0 comments  ·  Data Removal  ·  Admin →

        • ghost adventures repeated episode

          Texas horror hotel in season 10 is repeated twice. Also, episode 13 is leaping castle and Hell-Fire Club not leap castle and island of the dolls

          3 votes
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            0 comments  ·  Data Removal  ·  Admin →

          • Oats duplicates

            - https://trakt.tv/movies/adam-episode-3-2017 vs https://trakt.tv/movies/adam-chapter-3-2017
            - https://trakt.tv/movies/cooking-with-bill-sushi-2017-07-07 vs https://trakt.tv/movies/cooking-with-bill-sushi-2017
            - https://trakt.tv/movies/cooking-with-bill-smoothie-2017-07-07 vs https://trakt.tv/movies/cooking-with-bill-smoothie-2017
            - https://trakt.tv/movies/cooking-with-bill-prestoveg-2017 vs https://trakt.tv/movies/cooking-with-bill-prestoveg-2017-07-07

            1 vote
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              0 comments  ·  Data Removal  ·  Admin →

            • Please remove season Two of Tom Clancy's Jack Ryan

              https://trakt.tv/shows/tom-clancy-s-jack-ryan

              Season 2 was ordered, but there as no date set.

              1 vote
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                0 comments  ·  Data Removal  ·  Admin →

              • I Love You, America

                Season two needs to be deleted because it doesn’t exist.
                https://trakt.tv/shows/i-love-you-america/seasons/2

                Source: https://www.thetvdb.com/series/i-love-you-america

                Thanks Justin!

                3 votes
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                  0 comments  ·  Data Removal  ·  Admin →

                • Hobbit duplicate

                  https://trakt.tv/movies/the-hobbit-an-unexpected-journey-extended-2012

                  1 vote
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                    0 comments  ·  Data Removal  ·  Admin →

                  • Duplicate / Invalid movie

                    https://trakt.tv/movies/ring-of-deception-2017
                    is proper with valid reference links.
                    https://trakt.tv/movies/seduced-by-a-stranger-2017
                    is a duplicate of that, containing invalid reference links.

                    1 vote
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                      0 comments  ·  Data Removal  ·  Admin →

                    • Invalid Show

                      https://trakt.tv/shows/vigilante-diaries

                      It appears this is invalid, or is valid but there is no data to make it "valid". The IMDB link is valid, but the TVDB link is not. Please note that there is a movie by the same name from 2016 when doing the research into this. That movie is here in Trakt and appears all correct. Although the IMDB reference link is valid, there is little information of the episodes it reports... with 7 episodes containing a date and name only.

                      1 vote
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                        0 comments  ·  Data Removal  ·  Admin →

                      • 8 out of 10 Cats Does Countdown Season 6 Duplicate Episodes

                        Season 6, Episodes 7,8 and 9

                        These episodes are not listed on TVDB, IMDB or Wikipedia and are duplicates of other episodes and should be removed

                        1 vote
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                          0 comments  ·  Data Removal  ·  Admin →

                        • Flag inaccurate or non-existent content for removal/correction

                          There have been numerous movies I've found that may be in the process of being made, but somehow they get a bad release date, and then they show up in my feed.

                          For example, "I, Robot 2" is listed as coming out on June 15, but obviously it's not. https://trakt.tv/movies/i-robot-2

                          It'd be nice if there was a "report inaccurate information" link. I've already tried the "Refresh Data" link a week or two ago, and nothing happened.

                          83 votes
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                            Started  ·  5 comments  ·  Data Removal  ·  Admin →

                          • Button report

                            I believe that a button for reporting erroneous duplicate or registered titles would be good! For I have seen several series registered as movies and personal giving checkin anyway. And with the button would be easier to report, rather than being created topic here.

                            304 votes
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                              Researching  ·  4 comments  ·  Data Removal  ·  Admin →

                            • Tokusatsu series need HUGE amounts of cleanup

                              Tokusatsu TV shows like Super Sentai (and the American adaptation, Power Rangers), Kamen Rider, and Ultraman are currently a HUGE mess on Trakt. From TVDB, they have season entries for each series under the main entry. There are also individual shows split out from these that have separate entries, likely imported from TMDB (some deleted at the source).

                              I simply can't take the time to go through and list all of them—there are 20+ seasons of EACH that I'd need to look for, and I don't know the franchises that well. But they do need attention. I'd wager money on…

                              1 vote
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                                Researching  ·  4 comments  ·  Data Removal  ·  Admin →

                              • Allow bulk removal of duplicate plays

                                Currently we can remove a single play for a single TV episode or movie. I think it would be great if we could bulk remove all duplicate plays from our entire collection.

                                When viewing content, I sometimes have to replay because of a streaming error, etc. This causes duplicate plays.

                                138 votes
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                                  Long Term  ·  5 comments  ·  Data Removal  ·  Admin →

                                • Delete history from a specific date

                                  I recently had an error (probably a problem with an app) and during a single day, my episode play count for all my shows doubled/tripled! I know you can remove the watched statuses one by one, but as I now have thousands of watches in one day, that is just impossible! Also, removing the watched for the entire show is just as absurd! Is there a way to remove all of your plays/watches of a specific date (say Feb 20), so I won't have these extra watches messing up my record? If there isn't, is there a way to implement…

                                  60 votes
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                                    Researching  ·  8 comments  ·  Data Removal  ·  Admin →

                                  • Hidden Shows - Additions!

                                    Well - here's my idea. The ability to hide a show from your progress bar is great, but we all have guilty pleasure shows that we'd rather not tell everybody about. So being able to watch a show, check it in on the website and all, without making it visible to everybody would be great. Just being able to hide it from your public profile would be great.

                                    85 votes
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                                      Researching  ·  0 comments  ·  Data Removal  ·  Admin →
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