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We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

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  1. Runtime update Cable Girls

    The runtimes for the episodes are set at 50 minutes which isn't correct. Please update according to TheTVDB.

    https://trakt.tv/shows/cable-girls

    15 votes
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  2. Stargirl is on Tuesdays but you show it on Sundays July 26th.....

    Update your listings...stargirl is on Tuesdays not Sundays like your calendar shows...

    1 vote
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    1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  3. The Ranch Season Numbering

    Trakt has it labeled as 1 to 4, it should be 1 to 8, each current season should be divided in 2

    3 votes
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    2 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  4. Wrong episode runtimes for "What the Fit"

    Hey Justin!

    Not sure if you're still updating runtimes manually or waiting for TVDB to send them automatically, but in case you are I'll leave here one that I saw was wrong.

    For the show "Kevin Hart: What the Fit" (https://trakt.tv/shows/kevin-hart-what-the-fit), here are the correct runtimes (season and episode, runtime, name):


    • S01E01 - 14 (Sumo Wrestling with Conan O’Brien)

    • S01E02 - 13 (Muscle Beach with James Corden)

    • S01E03 - 13 (Roller Fitness with Tiffany Haddish)

    • S01E04 - 13 (Goat Yoga with Khloé Kardashian)

    • S01E05 - 13 (Recreational Rodeo with Leslie Jones)

    • S01E06 - 13 (As Seen On TV…
    3 votes
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

    We’re waiting for TVDB to send episode runtimes through their API, then we’ll make sure to update Trakt to use them. We’re not currently adding them manually right now since it is a lot of work to do so.

  5. Good evening, do you ever update the list of serie "Tomorrow never die" if not, why is it part of your catalog?

    Good evening, do you ever update the list of this series? If not, why is it part of your catalog? You might as well delete it, you don’t think so? I really appreciate this series and do not admit to finding an empty sheet while your application is rather nice except for the loading time of the pages which is really interminable to my taste.... I am a premium member of application"TV Show Time" and I find that this leaves a little to be desired....@+

    1 vote
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    1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  6. Kingdom (2012) remove 3x6 Air Date

    The air date for Season 3 Episode 6 of Kingdom (2012) is incorrect. It hasn't aired yet.

    tvdb: https://www.thetvdb.com/series/kingdom-2012/seasons/official/3
    trakt: https://trakt.tv/shows/kingdom-2012/seasons/3

    4 votes
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  7. The correct run-time for the film "Paying Guest"

    I discovered the Bollywood film watching the channel Diya TV & found the full-length version on YouTube. But the movie's Trakt page still says it's 90 minutes long while on TMDb it says it's 2 hrs, 25 mins long.

    1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  8. 1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  9. Not updated

    New season on The seven deadly sins

    1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  10. Refresh All Button/Sort shows by last Updated

    Lately I have been going through my Watched History and refreshing each and every show. Problem that I have 1000+ shows in my history.

    I have noticed several things while I have been doing this:

    (1) That some shows have not been refreshed in 2-10 years.
    (2) Some have specials that have been added when I update them.
    (3) Going one by one is time consuming
    (4) I always seem to restart every few days and find out that I have missed a few the first round.
    (5) I have been working on it for a while and I still…

    6 votes
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    Declined  ·  1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  11. Star Wars Rebels Refresh

    Star Wars Rebels needs to be organised better and i believe te best way to do so its to follow disney+ way. All episodes should also be 22 mins except episode 15 season 4 which is 46 min.

    Season 1 should have 15 episodes with the first too being Spark of Rebellion part 1 and 2.

    Season 2 should have 22 episodes with the first two being The Siege of Lothal part 1 and 2.

    Season 3 should have 22 episodes with the first two being Steps into Shadow part 1 and 2, episode 12 and 13 should be Ghosts…

    3 votes
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    2 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  12. episode names for Last Week Tonight

    https://trakt.tv/shows/last-week-tonight-with-john-oliver

    TVDB doesn't have episode names, but tmdb does. So maybe import those from tmdb?

    3 votes
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

    We do fallback to using TMDB if TVDB has blank episode names. The issue is TVDB isn’t blank, but rather has ‘Episode 1’ as the actual title. So, TVDB will need to either use real episode names (not sure why they don’t) or not set an episode name.

  13. 1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  14. calendar from belgium or other countries

    In the calendar, add episode airing coming from Belgium or French TV program.

    1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  15. Data Refresh Request - Naruto Kaï

    Is it possible to refresh Ashura's Naruto KaÏ?

    https://trakt.tv/shows/naruto-kai-2018

    Only two episodes are marked as aired but all of them are available, there is no official air dae so only marking them as viewable will be great, thanks in advance :)

    3 votes
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    1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  16. Can't add two missing movies that are present on TMDB and IMDB

    赤線玉の井 ぬけられます AKA Street of Joy AKA Red Light District: Gonna Get Out (1974)
    https://www.themoviedb.org/movie/129372
    https://www.imdb.com/title/tt0071111

    レイプ25時 暴姦 AKA Reipu 25-ji: Bôkan AKA Rape! 13th Hour (1977)
    https://www.themoviedb.org/movie/39876
    https://www.imdb.com/title/tt0287648/

    1 vote
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    1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  17. Undekhi :Tv Show Import

    I am trying to import with tvdb id but with no success
    Show name: undekhi
    TVDB id - 385124
    TVDB link- https://thetvdb.com/series/undekhi
    TMDB LINK- https://www.themoviedb.org/tv/105759-undekhi

    3 votes
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  18. Unsolved Mysteries Data Source

    It appears Unsolved Mysteries switched from using TVDB as a data source to TMDB. The problem here is that TVDB documents specials that ran prior to the start of Season 1, TMDB does not. This change has messed up my watched progress, since those "Special" episodes have been removed and replaced with a series of "Best Ofs". I'm not an expert on this show, but it seems to me that TVDB is the more accurate source in this case. Is there any way to force this show to use TVDB as the source?

    https://trakt.tv/shows/unsolved-mysteries

    3 votes
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  19. Auto-sync option doesn't work.

    I sync shows I've watched manually every time before I close the app, but it won't appear on my other firestick where I've stopped watching.

    3 votes
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  20. Rébellion saison 2 Netflix France is not indicated

    Saison 2 of rébellion is ok in France Netflix but not indicated

    1 vote
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