General
We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.
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American Dad out of step with TVDB and wont sync
Because the TVDB are who they are and have swapped their metadata about for Seasons 14,15 and no longer 16, Trakt is now out of step.
The final episode of Season 14 needs moving into Season 15 and the episodes already in S16 need moving into S15.
I've tried to run a sync the last 2 days from the main page and it says it's queued for a refresh. I guess it not processing means we're not going to get dupes :)
13 votes -
TV Show "Release date" errors
There is a TVDB bug where a show's start date is not being pulled from the date of the first episode
so on Trakt if you sort a watchlist by "Release date" you get a load of shows listed at the top of the list which have no date.
Some of them have no start date as they haven't been announced which is fair enough, but others have begun and are running now, or even finished their season.
i've spotted references to it on the TVDB forums referring to a bug that is not updating the Release Date to the…
4 votesWe actually use the first aired from TMDB by default, then fall back to TVDB.
I also pushed an update so that it will calculate the year and first aired based on episode 1×01 to help fill in any missing data.
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Velvet- 55/54 episodes completed error + check back next season isn't correct
When I finished Velvet, I saw at my progress that it says "55/54 episodes completed" Please update the end number. There are 55 episodes instead of 54 as season 1 of Velvet counts 16 episodes and not 15 as it suggests, we also need a tumbnail for this episode. https://www.netflix.com/search?q=velvet&jbv=80018046&jbp=0&jbr=0 as seen on Netflix. It also says "check back next season", the show ended after 4 seasons, please update this!
1 voteWe use TVDB for all episode info and Trakt matches up with what they have now.
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https://trakt.tv/shows/de-luizenmoeder-128764
https://trakt.tv/shows/de-luizenmoeder-128764
please refresh data
2 votesThe show is invalid (no TVDB ID) so it will be removed.
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Stephen King's It (1990) Dupes bis repetita
Hello.
According to IMDB (https://www.imdb.com/title/tt0099864/) and Wikipedia (https://en.wikipedia.org/wiki/It_(miniseries)) it's a serie and not a movie.
I think it's fine to keep both since both has been added to TMDB and TVDB and organized differently by people.
However, the only show entry existing on trakt.tv is linked to the wrong (less complete) entry in TVDB.
https://trakt.tv/shows/it-1990 -> https://www.thetvdb.com/series/it
Please link to this TVDB entry which is the definitive entry / mods locked entry : https://www.thetvdb.com/series/stephen-kings-itOr add a new show entry on trakt with the correspond name (Stephen King's It instead of just "It") or rename the…
3 votes -
refresh jeopardy season 2019
to match TVDB season 2019
3 votesQueued for a refresh
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The Exorcist - new data after Showmax shut down
After they shut down Showmax, the show creator is uploading all episodes to his YouTube channel:
https://www.youtube.com/user/SPInkafilmstudio/
Please update the official web site to this URL.1 voteTMDB and TVDB will need the new URL added, then Trakt will sync about 24 hours later.
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This show has an air date about 100 years in the future: https://trakt.tv/shows/the-fixies
Please review: https://trakt.tv/shows/the-fixies
The air date is either wrong (optimistically) or the show itself needs to be removed.
4 votesShow removed.
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Miraculous: Tales of Ladybug & Cat Noir
Please update Miraculous Ladybug for season 3
https://www.thetvdb.com/series/miraculous-ladybug/seasons/3
https://monosnap.com/file/qNOqarD9pBEb30FA2koZdODYvY55Gx4 votesManually refreshing now. We use TVDB for all episode data and can’t use other sources unfortunately.
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Miraculous Ladybug needs refresh
Please update Miraculous Ladybug for season 3
(https://trakt.tv/shows/miraculous-tales-of-ladybug-cat-noir)
6 votesRefreshed season 3, but TVDB is messed up and will need to be corrected.
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Data Refresh Request
https://trakt.tv/movies/on-her-shoulders-2018
Cover Art is not updating
6 votesQueued for a refresh
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update images
hello, update the images of this tv show, in TVDB and TMDB seem to be well loaded, however it is not updated.
3 votesImages already there, but I queued the show for a refresh in case.
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In this show season 1's poster is wrong
https://trakt.tv/shows/my-roommate-is-a-cat
The poster for season 1 is wrong. Don't know if it's an error or just needs a refresh.
2 votesRemoved the bad image
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Refresh Data bug
Hi,
Is there currently a bug with this?
I've added three different episodes (three different shows) yesterday in the TVDB (like 24 hours ago) and they're still not displayed in my calendar. When I hit the Refresh Data button it says that they're already queued.1 voteLooks like there was a bug with this. Pushing a fix now and the update queue should start updating soon.
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Data refresh
https://trakt.tv/shows/dc-super-hero-girls-2019
All images such as poster, background etc. are missing. Please refresh.1 voteImages look ok to me already. I queued for a refresh just to update if anything was missing.
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3 votes
Fixed to only be 10 episodes. TVDB has 2 episode 6’s, so that should be fixed over there too.
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Conan S9, Fix Episodes Runtime
Conan S9 changed from 42 min to a 25 min Runtime. More than half of the episodes in S9 have the wrong Runtime of 42 min so when we check-in we have to wait 75% of 42 min instead of 25 min which messes with being able to check-in to next episode/show. Tried to refresh but it didn't fix it. https://trakt.tv/shows/conan/seasons/9
3 votesI updated all the season 9 runtimes to be 21 minutes which is what they seemed to actually (checking IMDB). This will likely need another update as more episodes air in the season.
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Refresh artwork
https://trakt.tv/movies/the-47-ronin-1941
https://trakt.tv/movies/la-belle-noiseuse-1991
https://trakt.tv/movies/grindhouse-2007
https://trakt.tv/movies/rabbits-2002
https://trakt.tv/movies/the-passage-2018
https://trakt.tv/movies/first-love-1973https://trakt.tv/movies/one-week-1920
https://trakt.tv/movies/indonesia-calling-1946
https://trakt.tv/movies/the-general-1926
https://trakt.tv/movies/fallen-angels-1995
https://trakt.tv/movies/mushishi-the-next-chapter-drops-of-bells-2015
https://trakt.tv/movies/mushishi-the-shadow-that-devours-the-sun-2014https://trakt.tv/movies/young-in-love-1977
https://trakt.tv/shows/texhnolyze
https://trakt.tv/movies/cheng-cheng-po-2007
https://trakt.tv/movies/the-beauty-parlor
https://trakt.tv/movies/h2o-1929
https://trakt.tv/movies/rain-1929https://trakt.tv/movies/they-do-not-exist-1974
https://trakt.tv/movies/the-exterminating-angel-1962
https://trakt.tv/movies/joni-s-promise-2005
https://trakt.tv/movies/the-gathering-2003-12-10
https://trakt.tv/movies/naga-bonar-1986
https://trakt.tv/movies/salawaku-2016https://trakt.tv/movies/lovely-man-2011
https://trakt.tv/movies/autumn-almanac-1984
https://trakt.tv/movies/master-of-the-house-1925
https://trakt.tv/movies/the-travelling-players-1975
https://trakt.tv/movies/the-hunters-1977
https://trakt.tv/movies/voyage-to-cythera-1984https://trakt.tv/movies/the-beekeeper-1986
https://trakt.tv/movies/nazarin-1959
https://trakt.tv/movies/the-trial-of-joan-of-arc-1962
https://trakt.tv/movies/sawdust-and-tinsel-1953
https://trakt.tv/movies/the-devil-s-eye-1960
https://trakt.tv/movies/face-to-face-1976https://trakt.tv/movies/the-passion-of-anna-1969
https://trakt.tv/movies/the-serpent-s-egg-1977
https://trakt.tv/movies/accattone-1961
https://trakt.tv/movies/the-gospel-according-to-matthew-1965
https://trakt.tv/movies/sunrise-a-song-of-two-humans-1927
https://trakt.tv/movies/winter-sleep-2014https://trakt.tv/movies/the-day-after-2017
https://trakt.tv/movies/the-wild-pear-tree-2018
https://trakt.tv/movies/distant-2002
https://trakt.tv/movies/like-father-like-son-2013
https://trakt.tv/movies/a-gift-2018
https://trakt.tv/movies/in-the-year-of-monkey-2016https://trakt.tv/movies/the-bakery-girl-of-monceau-1963
https://trakt.tv/movies/almost-a-man-19660 votesI didn’t get any more info and I spot checked several and they had artwork already.
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The ABC-Murders has a runtime of 60 minutes per episode, but it's listed on trakt as 171 minutes per episode
The ABC-Murders has a runtime of 60 minutes per episode, but it's listed on trakt as 171 minutes per episode
1 voteThe are all set to 60 minutes when I just looked. It was likely updated on TVDB and TMDB with the correct runtime.
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feedback
"The Master" starring Jet Li in my list it says it was released in 2002 but when I clicked into it, it showed the actual release date of 1992. The "Iron Monkey" also said the wrong date, 2001 instead of 1993. Can you fix this please, thanks.
1 voteWe get the year and release date from TMDB. Looks like they have it this way, maybe since the theatrical US release was much later than in other regions?
https://www.themoviedb.org/movie/20811-huang-fei-hong-jiu-er-zhi-long-xing-tian-xia
In any case, TMDB would need to be updated then Trakt will update about 24 hours later.
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