General
We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.
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Velvet- 55/54 episodes completed error + check back next season isn't correct
When I finished Velvet, I saw at my progress that it says "55/54 episodes completed" Please update the end number. There are 55 episodes instead of 54 as season 1 of Velvet counts 16 episodes and not 15 as it suggests, we also need a tumbnail for this episode. https://www.netflix.com/search?q=velvet&jbv=80018046&jbp=0&jbr=0 as seen on Netflix. It also says "check back next season", the show ended after 4 seasons, please update this!
1 voteWe use TVDB for all episode info and Trakt matches up with what they have now.
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https://trakt.tv/shows/selection-day
the following https://trakt.tv/shows/selection-day needs data refreshing as TVDB has posters etc which don’t show on Trakt
Thank you!
4 votesQueued for an image update.
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Won't remove bad poster (Different Like Me)
I've been trying to refresh the images for this entry: https://trakt.tv/movies/different-like-me-2010 for probably two months or so now. It won't remove the bad poster that has been since removed from TMdb. Please refresh images.
3 votesPosters aren’t auto removed, I had to manually remove it. The real fix should be uploading the correct poster on TMDB, then an image refresh will correct it. Thanks.
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Exact episode runtimes for Netflix’s 1983
https://trakt.tv/shows/1983-2018
All episodes for season 1 are listed at 60 minutes each. The actual runtimes are (info from Netflix):
Ep 1: 58 mins;
Ep 2: 50 mins;
Ep 3: 57 mins;
Ep 4: 56 mins;
Ep 5: 50 mins;
Ep 6: 59 mins;
Ep 7: 56 mins;
Ep 8: 1 hr 2 mins.Does this data usually come directly from Netflix? Or is the vague runtime taken from TVDB/TMDB?
1 voteThe show runtime is taken from TMDB, then fallsback to TVDB. The specific episode runtimes are from our watch now streaming links, if they send us that info. There isn’t great coverage for specific episode runtimes though.
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dragon ball super
The title is incorrectly set to dildo ball super
4 votes -
Mayday on National Geographic has incorrect dates for season 19?
Mayday on National Geographic has incorrect dates for season 19? Episode 1 shows 1/7/2019, ep 2 shows 2/25/2019, s18 last ep is 1/21/2019?
1 voteWe get all air dates from TVDB. Once fixed over there, Trakt will update about 24 hours later.
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duplicates and wrong types (show as movie aand vice-versa)
https://trakt.tv/movies/true-women-1997
https://trakt.tv/movies/true-women-1997-05-18
https://trakt.tv/shows/true-womenhttps://trakt.tv/shows/the-fades
https://trakt.tv/movies/the-fades-2011https://trakt.tv/shows/hitler-the-rise-of-evil
https://trakt.tv/movies/hitler-the-rise-of-evil-2003
https://trakt.tv/movies/hitler-the-rise-of-evil-2003-05-18
https://trakt.tv/movies/hitler-the-rise-of-evil-2003-401554https://trakt.tv/movies/batman-v-superman-dawn-of-justice-ultimate-edition-2016-03-20
https://trakt.tv/movies/batman-v-superman-dawn-of-justice-ultimate-edition-2016https://trakt.tv/movies/j-r-r-tolkien-s-the-hobbit-2015-12-01
https://trakt.tv/movies/j-r-r-tolkien-s-the-hobbit-2015-373788
https://trakt.tv/movies/j-r-r-tolkien-s-the-hobbit-2016
https://trakt.tv/movies/j-r-r-tolkien-s-the-hobbit-2015-02-01
https://trakt.tv/movies/j-r-r-tolkien-s-the-hobbit-2015https://trakt.tv/movies/the-lost-spider-pit-sequence-2005
https://trakt.tv/movies/the-lost-spider-pit-sequence-2005-11-22https://trakt.tv/movies/the-hobbit-the-battle-of-the-five-armies-extended-edition-2015
https://trakt.tv/movies/the-hobbit-the-battle-of-the-five-armies-extended-2015https://trakt.tv/movies/the-hobbit-the-desolation-of-smaug-3d
https://trakt.tv/movies/the-hobbit-the-desolation-of-smaug-2013https://trakt.tv/movies/the-lord-of-the-rings-the-motion-picture-trilogy-2003 -> this is not a movie, should be removed
This is a duplicated music video:
https://trakt.tv/movies/isabelle-adjani-pull-marine
https://trakt.tv/movies/isabelle-adjani-pull-marine-1984https://trakt.tv/shows/neverland
https://trakt.tv/movies/neverland-2011-12-04
https://trakt.tv/movies/neverland-2011-12-09
https://trakt.tv/movies/neverland-2011this is an ad : https://trakt.tv/movies/coco-mademoiselle
https://trakt.tv/movies/the-croods-2-2020-09-08
https://trakt.tv/movies/the-croods-2-2020https://trakt.tv/movies/anna-2015-10-14
https://trakt.tv/movies/will-butler-anna-20151 vote -
First Aired not set in tvdb for 'Patriot Act with Hasan Minhaj' and 'Queen America'
There seems to be a bug in TVDB that prevents new shows from pulling the first aired episode date into the therefore mentioned field. As new episodes air in 2019, Trakt thinks that both shows above are from 2019 instead of 2018 (when their first episodes actually aired).
Is there any way to fix this in TVDB or in Trakt?1 voteWe actually get the year and first aired from TMDB, and only fall back to TVDB if they are blank on TMDB for some reason. It looks like both shows have auto updated on Trakt to use the TMDB data that was presumably added after this ticket was posted.
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Incorrect year of premiere for some shows
I observed that some shows has incorrect year of premiere (next to title and sometimes in url).
Examples:
https://trakt.tv/shows/bodyguard-2019
https://trakt.tv/shows/kidding
https://trakt.tv/shows/maniac-2019
https://trakt.tv/shows/mrs-wilson-2019
https://trakt.tv/shows/watership-down-2019(Almost all of those shows has correct premiere year on TVDB and TMDB and IMDB - Mrs. Wilson don't have some data on TVDB)
I'm almost sure, that this shows were correct in the past (I suspect I would spot it earlier). None of this shows has premiere date - maybe it's relevant (but have correct data for airing time of first episode).
It also generates incorrect plots on All Time Stats (with selected years)
I still…
3 votesIt looks like these have all corrected themselves. We get the year from TMDB, so it seems to be have been incorrectly set there, then fixed.
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The data in these shows are not sync-ing
Hi,
At least, the following 2 shows aren't sync-ing the information properly with TVDB... Since days ago, both have new episodes added on TVDB that don't show up here.
https://trakt.tv/shows/valor-da-vida
https://trakt.tv/shows/cosido-a-mao1 voteBoth queued for a refresh.
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ghost adventures
Ghost adventures season 16 and 17 needs updating. Season 16 has included episodes that are season 17 and Season 17 has included the Halloween specials which should not be in there.
3 votesFixed. This show seems to get messed up on TVDB a lot.
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Moonshiners Season 8 Started - Border Live
Moonshiners Season 8 has the premier, but not the episode(s) which aired on 1.2.2019.
Also seems that Border Live is showing episode 4 as having aired on 1.2.2019, but Moonshiners was on in that timeslot.
1 voteWe get aired dates from TVDB. It sounds like once of these needs to be updated on TVDB with the correct air date. Once updated, Trakt will auto update about 24 hours later with the correct info.
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Ninja Cadets' TVDB link is dead
https://trakt.tv/shows/ninja-cadets
A different ID, TVDB 337778, is alive
1 vote -
1 vote
Fixed, also updated on TMDB which had the incorrect TVDB ID as well.
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Puni Puni Poemy (https://trakt.tv/shows/puni-puni-poemy) is linked to a non-existant TheTVDB ID.
https://trakt.tv/shows/puni-puni-poemy-2001, which links to the correct TVDB ID, does exist
1 voteRemoved dupe + updated TVDB ID
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Refresh
I have added a new season to this TV show https://trakt.tv/shows/eigen-kweek last week, but it is never added to TRAKT. Can you please refresh this show?
Thanks in advance
1 voteQueued for a refresh
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Refresh background image (Moments of Wonder)
The image background for Moments of Wonder does not load in from TVDB properly, it's just a black image on Trakt.
I've tried refreshing the images, but no difference.
https://trakt.tv/shows/moments-of-wonder
Current background from TVDB: https://www.thetvdb.com/banners/fanart/original/5c21d79e77c9a.jpg
1 vote -
The King of Braves GaoGaiGar (tvdb 93721) needs data refresh
Season 2 in particular does not match thetvdb
1 vote -
Tsubasa Reservoir Chronicle (tvdb 76023) needs data refresh
Trakt's cached data does not match the season setup in tvdb.
1 voteFixed to match TVDB. In the future, it would help to provide details on exactly what is incorrect. Thanks.
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Add missing TMDB ID
Please add the TMDB ID for the below show:
TMDB URL:
https://www.themoviedb.org/tv/80281-larva?language=en-US1 vote
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