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We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

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  1. Missing season 2.

    https://trakt.tv/shows/storage-wars-northern-treasures This show has 2 seasons you guys are missing season 2.

    1 vote
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    4 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  2. "Art of Crime" image refresh and season delete

    Hi Justin!
    Could you please refresh images of the series "Art of Crime" (https://trakt.tv/shows/art-of-crime )?
    I added higher quality images (main poster, background and episode thumbnails) on TMDB.
    Also season 3 of the show doesn't exist, so it should be deleted (I already asked TVDB to remove it too, so soon should be gone).

    Thank you!

    Uli666

    1 vote
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    3 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  3. 1 vote
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    1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  4. "Four Seasons in Havana" image refresh and episodes delete

    Hi Justin!
    Could you please refresh images (only episode thumbnails, I added higher quality ones on TMDB, the rest is good as it is right now) of the series "Four Seasons in Havana" (https://trakt.tv/shows/four-seasons-in-havana )?

    Also, the show only has 4 episodes (as indicated both on TMDB and TVDB), so 1x05 to 1x08 should be deleted.

    Thank you!

    Uli666

    3 votes
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    Completed  ·  2 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  5. Wrong Poster in Season 2 of Garo

    For some reason, the current poster of Season 2 of Garo is wrong and has absolutely nothing to do with the series, besides it doesn't exist in either TMDB or TVDB... Please update to any of the correct ones available on both sites

    https://trakt.tv/shows/garo/seasons/2

    3 votes
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    Completed  ·  1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  6. Duplicated "Ghost Adventures" episodes

    Travel Channel and host Zak Bagans refer to recent episodes as "new season" with "Crescent Hotel" being the season premiere. Based on this, episodes 7-13 should be deleted from season 18. Not sure if TVDB is updated to reflect this.

    https://trakt.tv/shows/ghost-adventures/seasons/19
    https://trakt.tv/shows/ghost-adventures/seasons/18

    1 vote
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    2 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  7. Ghost adventures (update)

    Needs updating as a couple of episodes that don't exist have been taken off TVD but hasn't come off on trakt as of yet :)

    Thank you!

    6 votes
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    Completed  ·  3 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  8. request tvdb scrape refresh for updated shows

    epic rap battles of history (https://trakt.tv/shows/epic-rap-battles-of-history) and kablam (https://trakt.tv/shows/kablam) have both been cleaned up at some point on tvdb

    can you refresh these when you have a chance?

    thanks

    1 vote
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    1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  9. "Hairspray (1988)" missing poster

    https://trakt.tv/movies/hairspray-1988

    Have pushed an image and data refresh a few times and links are good, but refuses to pull a poster.

    4 votes
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    1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  10. pearson

    The TV show "Pearson" is not refreshing.
    URL: https://trakt.tv/shows/pearson-143345
    TVDB URL: https://www.thetvdb.com/series/pearson (although Trakt links to https://www.thetvdb.com/dereferrer/series/358641 - maybe that's why?)

    You can see that season 1 has no air dates on Trakt, while it does on TVDB.

    Please update the show's data. Thanks.

    4 votes
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  11. TMDB image refresh bugged for "Have I Got a Bit More News for You"?

    For some reason, I think the connection to its TMDB page seems to be broken for "Have I Got a Bit More News for You".

    https://trakt.tv/shows/have-i-got-a-bit-more-news-for-you-2019
    https://www.themoviedb.org/tv/44337-have-i-got-a-bit-more-news-for-you

    The only reason I've noticed is because the larger images on TMDB don't seem to come through and show as header images on their respective episode pages. As a VIP, I've tried an image and data refresh on the show's page but to no effect; is it possible to force a manual refresh somehow?

    Thanks in advance

    3 votes
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    2 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  12. 9 votes
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  13. The View profile page - stuck?

    The profile page for the American chat show The View seems to be glitching. The past few days, it seems to be permanently giving me the message "This is already queued for a refresh" whenever I try and refresh the data or images (I've not had a problem previously), and I've tried to do so at numerous different times of day.

    I don't seem to be having this issue with any other page so I'm not sure what the problem is. Perhaps it's jammed and just needs a hard refresh on your side of things? Hope this is all it…

    3 votes
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    2 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  14. Data refresh request

    Hi! This show has had a lot of info added to tvdb but none of it is showing on trakt:
    https://trakt.tv/shows/the-switch-drag-race-el-arte-del-transformismo-2010

    and this one is lacking a poster
    https://trakt.tv/shows/skin-wars-fresh-paint

    thank you so much and have a nice day

    4 votes
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  15. 9 votes
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    Completed  ·  1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  16. Data Refresh Request

    I have tried several refreshes of the data for the following show:

    https://trakt.tv/shows/mickey-mouse-2013-130729

    New TV episodes for Season 5 exist on both TVDB and TMDB but they are not showing in TRAKT.

    Please refresh or tell me what I can do to refresh. Clicking the refresh data option doesn't help.

    3 votes
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    1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  17. American Dad out of step with TVDB and wont sync

    Because the TVDB are who they are and have swapped their metadata about for Seasons 14,15 and no longer 16, Trakt is now out of step.

    The final episode of Season 14 needs moving into Season 15 and the episodes already in S16 need moving into S15.

    I've tried to run a sync the last 2 days from the main page and it says it's queued for a refresh. I guess it not processing means we're not going to get dupes :)

    13 votes
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    Completed  ·  2 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  18. refresh

    This entity is missing a lot of data:
    https://trakt.tv/shows/24-live-another-day
    Just one example is the TMDB ID:
    https://www.themoviedb.org/tv/84313-24-live-another-day?language=en-US
    Also artwork ....

    1 vote
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    4 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  19. Missing images

    I'm sorry for always bothering with these kind of things but, once again, the person that added these shows dind't create TMDB pages with the images before add them to Trakt and the images are missing.

    Can you please refresh these shows so they get the posters/bakdrops?

    https://trakt.tv/shows/to-love-after-loving
    https://trakt.tv/shows/secret-story-casa-dos-segredos

    Thanks :)

    1 vote
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    1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  20. Images refresh

    A nice backdrop and better episodes thumbnails are available on TMDB for the show "The Day" (https://trakt.tv/shows/the-day-2018).

    An image refresh on Trakt would be welcome. :-)

    Moreover, the image refresh for his show (https://trakt.tv/shows/meraviglie-la-penisola-dei-tesori) didn't seem to work.

    The images (poster + backdrop) didn't update with better ones present on TVDB. The poster should be the black one and the backdrop the one with the presenter in front of the painting.

    Thank you!

    Uli666

    3 votes
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    3 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

    There are a few problems at TMDB and TVD which is why.

    The 1st show on TMDB had an incorrect TVDD ID in the external ID section. The show is also duplicated at TVDB which needs to be corrected.

    The 2nd show’s top rated artwork aren’t in English. We only use the art tagged with English/

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