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We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

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  1. Query regarding Daily Sync

    Earlier trakt used to sync with TVDB on a regular basis, but now I can't see it happen anymore.

    I've added some episodes on TVDB for a show but Trakt hasn't synced yet and It's been 3 days now.

    Is there any problem on Trakt's end?

    3 votes
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    2 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  2. Criminal (2019 Netflix series) not having correct episode names

    Criminal (2019) just released today and Trakt has the show as a single show with 12 episodes, but the latter 9 episodes are just titled "TBA." Netflix actually released the show as 4 separate shows titled "Criminal: UK," "Criminal: Spain," "Criminal: France," and "Criminal: Germany." Either Criminal (2019) should be separated into these 4 separate shows or the latter 9 episodes should be given names based on the France, Germany, and Spain shows. Thanks!

    9 votes
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    2 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  3. Epix not showing shows correctly

    Go to the Calendar, select All TV Shows, then in the Advanced filtering settings, select the network "Epix", then apply the filter. The results show nothing, even though Epix currently has a show called "Pennyworth" airing every Sunday night.

    1 vote
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    Completed  ·  3 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  4. Mark whole show, or season as watched AGAIN

    I know you can set whole show or season as watched, but upon rewatches the only way to tell Trakt I watched some seasons (or the whole show) again is by setting all the episodes manually :/

    3 votes
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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  5. Something is wrong with my account.

    Account name: lucaspir7
    Errors started since two days ago.

    Every time I add a new episode or movie an eternal loop of "Caching Your Data" begins. If I open a new page I get "Error 524 Ray ID: 537ad3f3ffdcbe32 • 2019-11-18 15:02:53 UTC A timeout occurred". The episode or movie get added but the only way too see it is logging out, deleting the cookies and logging in". But at the next episode same thing happens. I tried different browsers like Edge, Firefox, Chrome and more. Result is the same. Please, can you fix this? I love trakt.tv but it's…

    1 vote
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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  6. Buggy "ADD TO HISTORY"

    I'd like to add movies that I've seen before I use trakt to its history, but I've found it rather difficult because some buggy behavior.

    When I try to add the movie to the history on movie page by clicking on "ADD TO HISTORY", it rarely gets saved, mostly just "Just now" text shows here and nothing is stored (if I refreshed the page, it shows I've never seen it). I have to click it multiple times until it gets stored - then it suddenly show me all plays of previous clicks, for example "3 PLAYS - VIEW ALL". I…

    1 vote
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    9 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

    This is actually a bug with the Ad Blocker you’re using. It seems they pushed some sort of update recently that broken the Trakt website. Disabling the ad blocker should get the Trakt website working agan.

  7. Site errors

    I have 2 issues I wish to report.

    1 is that when viewing the stats page on a desk top the labels for the Networks don't show, all I get are dots of various colours, and no names. 2nd is that there has been a change in the last 24 hours where you have seperated shows shown on FX and FOX in to two categories, FX & FX (US), and FOX & FOX (US). There does not seem to be a need for this, and makes for unnecessary data, and screws with stats.

    4 votes
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    2 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

    It looks like TVDB did some naming updates (dropped the US part) to their network names. I made an update that will use TMDB for networks now, which also allows us to save multiple networks now. All the shows mentioned should indicate the correct network name now.

  8. Dublicated Movies?

    I am kind of new around here and I am probably missing something, but I am confused on why there are 2 similar entries for various movies.

    2 random ones that I found within 5 minutes:
    https://trakt.tv/movies/star-wars-episode-vi-return-of-the-jedi-1983-05-25
    https://trakt.tv/movies/star-wars-episode-vi-return-of-the-jedi-1983-424279

    https://trakt.tv/movies/the-equalizer-2014
    https://trakt.tv/movies/the-equalizer

    Thank you.

    Edit: this one https://trakt.tv/movies/kingsman-the-secret-service-2015 should say 2014 I believe

    3 votes
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

    Removed the duplicates. What happens is they were added to TMDB at one time, then later removed and they need to be removed by us on Trakt too.

    For Kingsman, TMDB has 2015 as the year.

  9. Trakt Support site goes offline when trying to post some duplicates??

    Either this is the third coincident like this or something is very wrong with the publishing system here. I had this problem once a while ago, don't even remember what I was posting but it probably was some duplicate. After clicking "Post idea", the site wouldn't load and eventually went into lockdown, just giving a "forbidden" message from there on.
    I recently encountered this again, twice, when trying to post some Infinity War and Mandalorian duplicates. I observed the URL changing to the URL of the supposedly now posted idea but the site content remaining the same after clicking "Post…

    3 votes
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  10. 3 votes
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  11. [BUG] TV Show won't add watchlist

    Hi

    When i try to add a SHOW to my watchlist for some reason it adds the first episode instead. can this be fixed please

    Thanks

    3 votes
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    4 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  12. Saint Seiya spinoffs should not be together with main show

    Saint Seiya has different spinoffs and they are listed together on trakt, here: https://trakt.tv/shows/saint-seiya
    Lost Canvas and Soul of Gold have different characters and are set on different periods of time. They are not part of the original series but spinoffs.
    Just like Saint Seiya: Saintia Shou is a different show (https://trakt.tv/shows/saint-seiya-saintia-shou) so should these two:

    Lost Canvas: https://trakt.tv/shows/saint-seiya-the-lost-canvas
    https://www.thetvdb.com/series/i-cavalieri-dello-zodiaco-saint-seiya-the-lost-canvas-il-mito-del-re-degli-inferi

    Soul of Gold: https://trakt.tv/shows/saint-seiya-soul-of-gold
    https://www.thetvdb.com/series/340582

    1 vote
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    2 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  13. Check In on Series & Seasons?

    In some of my watched Anime series there is a Check In Button on the Main Page & Season Page, this must be a bug. It doesn't show how many episodes I watched anymore, only 1Play.
    https://abload.de/image.php?img=fistofthenorthstarx6kwl.jpg

    It only affected on Anime Series

    4 votes
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    2 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  14. 1 vote
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  15. 1 vote
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    Completed  ·  0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  16. Reddit 2019 List on Discovery Page

    Hoping you might add the Reddit 2019 list to the Discover Page to take the place of the 2018. I was expecting philrivers to create the new list this year like the past but he hasn't. So people have been using mine and I would like to make it easier for people to find.

    Thanks Justin

    https://trakt.tv/users/jay-greene/lists/reddit-top-250-2019-edition?sort=rank,asc

    3 votes
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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  17. Play counts data

    When you look up your friends regarding an episode or a movie
    They are ordered by play count : all good.

    When you look up your friends regarding a TV show or a season
    They are ordered by progress on the item : all good but..

    sometimes you have people who watched twice the entire TV Show or a specific season ; they should be in front. So it could look like this

    username
    100% watched
    73/73 episodes
    102 plays

    1 vote
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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  18. missing series

    Hi! I searched for the Turkish tv series Ateş Böceği but it doesn't exist here on trakt, I did find it on TVDB tough ... https://www.thetvdb.com/series/329088
    Can it be added here too?
    Thanks for the help!

    3 votes
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  19. Default sorting setting for watched progress is ignored

    I have set the Default Sorting setting for Watched Progress to Least Time Left, but every time I enter the Trakt Watched Progress page it uses the Recently Watched as the default sorting.

    3 votes
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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  20. Detailed Progress bar highlighting only areas watched

    Hello, is there any way for the progress bar to show the areas where you haven't watched? like this https://imgur.com/fcZREDC

    5 votes
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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
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