General

We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

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  1. Trakt is NOT working

    What's going on? Is Trakt down? The page isn't working and I'm kinda panicking ... hope it's gonna be temporary.

    8 votes
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    4 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  2. Last Refreshed Date

    If possible please add the date on which a Show or Movie has been last refreshed to their pages.
    By refresh I am talking about the Manual Refresh someone triggers not the automatic one which the site does.

    https://i.imgur.com/5uyZOho.jpg

    43 votes
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    2 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

    Updated date will be added in this week’s website update. The manual and automated procedure are really the same thing, so it’s just one date we track when it was last refreshed.

  3. Trakt.tv programs that are incorrect compared to TVDB

    There are programs in trakt.tv that episode lists don't match up with TVDB episode lists of the same programs

    1 vote
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    8 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

    I fixed some of these, but most seemed correct and already matched the episode order from TVDB.

    Also, it would be great if you can post these as individual requests so we can effectively marked them as completed. Thanks!

  4. Shout/reviews vs show/season completion percent

    At the moment when someone leaves a shout/review we can see the rating they gave the show.

    It could be relevant to display the percent of episodes they watched next to the rating. It will allow us to know on what the user relies on to give such a rating or review.

    Example :

    User A : "Awesome show !" (Rating 9, 60 % watched)
    User B : "Good acting. Loved it. (Rating 7, 75% Watched)
    User C : "Average TV show. First seasons were fine but the last one ruined it all" (Rating 5, 100% wached)

    This feature could…

    6 votes
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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  5. Trakt.tv program Chopped is incorrect compared to TVDB

    The program CHOPPED Season 46 trakt.tv doesn't matchup with TVDB

    1 vote
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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  6. Catfish tv show is incorrect in Trakt.tv compared to TVDB

    I'm writing to let you know there's a difference btw trakt.tv + TVDB regarding the program CATFISH TV SHOW. There are 2 episodes I noticed are different... episode 1×12 on TVDB you have labeled 1×11 and trakt.tv is missing episode 8×15

    1 vote
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    Completed  ·  1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  7. Sort collected by recently aired

    Hey,
    It would be great to have the "Recently Aired" sort option which currently exists in the "Progress" tab be available in "Collection" tab as well.

    1 vote
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    2 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  8. Problem with lists

    I can't create a new list or edit the description of the ones existing. I tried using Opera, Edge and Chrome and it doesn't work in any.
    Any ideas?

    4 votes
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    3 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  9. Can't add people to a list anymore

    For some reason I can't add people to a personal list I've been managing. I was wondering if anybody else is having this issue maybe? And obviously, if there's anything I can do to fix this.
    As always, thank you for your hard work!

    3 votes
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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  10. Updating info about a show

    Hi! I've been changing info about the reality show SJ Returns on TVDB as soon as the new episodes air but it doesn't look like the Trakt page has been updated yet ... how long does it take usually? What I mean actually is if that's all I have to do?!

    3 votes
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  11. Remember the previous page after login

    When I am navigating on trakt.tv without being logged in, and I click on a movie I want to add to my watchlist, the login form pops up, but once I am logged in I am redirected to my dashboard instead of the previous page (so I have to search for the movie all over again).

    9 votes
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    Completed  ·  1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  12. BUG: Calendar not showing correct episode data

    American Dad! 7x12 is showing up at the wrong date in my Calendar - 23/6/20 even though in series view it is listed as 30/6/20.

    This is probably linked to an issue with the series "F*ck That's Delicious" that I previously posted

    https://support.trakt.tv/forums/188762-general/suggestions/40442212-f-ck-that-s-delicious-duplicate-episode-issue

    Imgur link below as evidence - all screenshots taken today.

    https://imgur.com/a/owvERUN

    6 votes
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    Completed  ·  1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  13. DISCOVER: Wrong show?

    Cop wars from 2005. It's at nr 3...
    https://trakt.tv/shows/cop-wars

    Do you guys never look at your site? Specifically Discover. Way too often there are obviously wrong movies/shows there for days and even weeks.

    3 votes
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  14. Is anyone else still getting the 500 & 524 error?

    When going to the Website 500 Error and if I do get through after refreshing. I click on Movie or TV Series or Search get a 524 error?

    1 vote
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  15. 1 vote
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    2 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  16. Wrong banner images on The Equalizer

    The banner images for several episodes of The Equalizer (1985 Series) are incorrect as follows:

    1x01 - Banner for series "Extras"
    1x04 - Banner for series "The Man from UNCLE"
    1x05 - Banner for series "The Match Game"
    1x11 - Banner for series "Last Man Standing"
    1x14 - Banner for series "The Benny Hill Show"
    1x16 - Banner for series "The Nanny"
    1x18 - lighthouse banner
    1x19 - Stonehenge banner
    1x20 - unknown banner
    2x01 - Banner for series "Bones"
    2x05 - Banner for series "Ed"
    2x09 - landscape banner
    2x11 - "Law & Order: SVU"
    2x12 - unknown
    2x14…

    1 vote
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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  17. Some urls need fixing

    The url for this actor doesn't look right, please fix it?
    https://trakt.tv/people/suranne-jones-7040b06e-8a34-4931-85f9-99bdc7b493d6

    Also there are two doppelgangers of already existing shows that need to be removed or merged
    1 - https://trakt.tv/movies/the-crimson-field-2014 (main is https://trakt.tv/movies/the-crimson-field)

    2 - https://trakt.tv/movies/the-secret-of-crickley-hall-2012 (main is https://trakt.tv/movies/the-secret-of-crickley-hall)

    Thank you.

    15 votes
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  18. 500 error *every time* in these shows

    I get an error page (500) every time I access these shows:
    https://trakt.tv/shows/scishow
    https://trakt.tv/shows/computerphile

    I guess it's because they have lots of episodes but I'm not sure.
    This is not a temporary error.

    3 votes
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    2 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  19. Tag Bonus Material / Behind the Sceens / Making of

    since "duplicates" sometimes are not duplicates but infact bonus material (like "Making of Movie xyz") they should be marked as such (visibly) also in a way it is easier to differ between those items.

    3 votes
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

    We don’t really have a way to know either. A lot of times these items are later removed from TMDB or TVDB and we should remove them on Trakt too. If you find ones that have been removed, please post a support idea with the Trakt link so we can get it removed.

  20. Filter reviews by 100% watched

    A lot of shows have top reviews from people who watched the pilot and a few episodes and stopped watching. I don't really care about their opinion. I want to know what people who've watched the entire series think, and I'd like to have an option to filter reviews to only show reviews from people with 100% watched.

    I realize this will be biased toward good reviews (if you don't like the show, you're more likely to stop watching), but I think it's worth having as an option.

    3 votes
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
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