General

We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

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  1. Gigantic automatic lists are getting out of hand

    For a while now different developers or even individual users have been creating ginormous lists with thousands of items but with only three featured on each entry these tend to block everything out since they are also more likely to reach someone else that might throw them a like. Are there any plans to deal with this? Can we hide, re-categorize (non-personal) or downvote lists against this? Some of these serve no purpose other than actually bypassing advanced filters I'd argue or being pinned on kodi dashboards on dubious box setups I'd say...

    Here are some examples of this:
    https://trakt.tv/users/theultimatec0der/lists

    22 votes
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    7 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  2. 6 votes
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    Completed  ·  1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  3. Missing seasons of AGT Champions & Undercover Boss

    Data not up to date for at least these two shows, probably others also. I use this app to keep up with what I watch. Becomes difficult when not accurate.

    1 vote
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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  4. Server Side Data Corruption

    I have reported this issue before, and came across it again with movie:
    https://trakt.tv/movies/the-mountain-between-us-2017

    This movie on the Trakt web site did not show watched or collected. I know this to be wrong. I checked my local media data (in tinyMediaManager) and sure enough, it is both collected and watched. It also shows that it has already synced to Trakt with this data. This is proven in 2 ways. First, I do not manually mark anything watched in tMM. I mark when watched on Trakt and sync that to tMM. Second, it has the Trakt ID logged, which means that…

    3 votes
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    Completed  ·  4 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  5. http error 500 in 2020

    in few weeks i get error 500 or 524 on web and API.

    1 vote
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    Completed  ·  1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  6. Query regarding Daily Sync

    Earlier trakt used to sync with TVDB on a regular basis, but now I can't see it happen anymore.

    I've added some episodes on TVDB for a show but Trakt hasn't synced yet and It's been 3 days now.

    Is there any problem on Trakt's end?

    3 votes
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    2 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  7. Criminal (2019 Netflix series) not having correct episode names

    Criminal (2019) just released today and Trakt has the show as a single show with 12 episodes, but the latter 9 episodes are just titled "TBA." Netflix actually released the show as 4 separate shows titled "Criminal: UK," "Criminal: Spain," "Criminal: France," and "Criminal: Germany." Either Criminal (2019) should be separated into these 4 separate shows or the latter 9 episodes should be given names based on the France, Germany, and Spain shows. Thanks!

    9 votes
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    2 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  8. Movies Anywhere availability and link

    It would be cool if there was something that indicated if a movie was available on Movies Anywhere (https://moviesanywhere.com/). As an example of what I mean, CheapCharts, a site that tracks movie prices on iTunes, Amazon, and Vudu, shows the Movies Anywhere logo on movies that are available on MA:

    https://www.cheapcharts.info/us/itunes/movies/764632601/The-Dark-Knight

    Ideally, though, I'd like to have it included as a service in the "Where to Watch" modal and have a link to the movie's page on MA. I realize that the services currently listed there are being pulled from JustWatch, which doesn't include MA, so this data…

    2 votes
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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  9. Epix not showing shows correctly

    Go to the Calendar, select All TV Shows, then in the Advanced filtering settings, select the network "Epix", then apply the filter. The results show nothing, even though Epix currently has a show called "Pennyworth" airing every Sunday night.

    1 vote
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    Completed  ·  3 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  10. Streaming internationally

    Please add Qatar in the category of streaming internationally!! :(

    1 vote
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  11. "Doh! You can't add a movie to your watchlist."

    I searched for two movies to add to my watchlist. The first one added as expected, and the second one ( https://trakt.tv/movies/poetry-2010 ) shows this error in red:
    "Doh! You can't add a movie to your watchlist."
    (And the movie wasn't added to my watchlist)

    I definitely can add other movies to my watchlist, so this error is confusing.

    I was going to try again a couple of days later, but now it looks like the film WAS added to my watchlist after all. So it was a temporary glitch?

    I guess the issue is resolved, but just FYI -…

    1 vote
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  12. Bugs on the site, and the database of movies and series has a lot of pornography

    Hello, I would like to give a suggestion for improvement on your site, it has some bugs, for example the search bar when I search on the desktop, sometimes the server is down, well at least here in Brazil.

    And because your database of films and series has so much pornography, nothing against it but it is better to separate that part. It's embarrassing that I search for anything on your site.

    You are the most complete website on series and film management, you took the lead just by having a website, correct these mistakes, you are sensational, congratulations are…

    3 votes
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

    There shouldn’t be adult content, but it does sometimes slip through unfortunately. We rely on TMDB and their “adult” flag in order to hide it. If you find specific things, please post a new idea with the full Trakt link and we’ll get it remove.

    For the search, please post the exact error screen you are seeing so we can take a look. Thanks!

  13. Mark whole show, or season as watched AGAIN

    I know you can set whole show or season as watched, but upon rewatches the only way to tell Trakt I watched some seasons (or the whole show) again is by setting all the episodes manually :/

    3 votes
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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  14. Something is wrong with my account.

    Account name: lucaspir7
    Errors started since two days ago.

    Every time I add a new episode or movie an eternal loop of "Caching Your Data" begins. If I open a new page I get "Error 524 Ray ID: 537ad3f3ffdcbe32 • 2019-11-18 15:02:53 UTC A timeout occurred". The episode or movie get added but the only way too see it is logging out, deleting the cookies and logging in". But at the next episode same thing happens. I tried different browsers like Edge, Firefox, Chrome and more. Result is the same. Please, can you fix this? I love trakt.tv but it's…

    1 vote
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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  15. Include the date of the last play inside the episode # popup.

    Include the date of the last play inside the episode # the popup from the Shows progress "View Seasons"/"Season #" drop-down menu https://imgur.com/dtUraKE

    1 vote
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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  16. [bug] something is wrong with content integrity

    For instance: now jojo has 5 seasons (in reality it has only 4) and the last one is marked as season #2137
    https://trakt.tv/shows/jojo-s-bizarre-adventure
    https://i.imgur.com/jyQ0zYl.png

    1 vote
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  17. Buggy "ADD TO HISTORY"

    I'd like to add movies that I've seen before I use trakt to its history, but I've found it rather difficult because some buggy behavior.

    When I try to add the movie to the history on movie page by clicking on "ADD TO HISTORY", it rarely gets saved, mostly just "Just now" text shows here and nothing is stored (if I refreshed the page, it shows I've never seen it). I have to click it multiple times until it gets stored - then it suddenly show me all plays of previous clicks, for example "3 PLAYS - VIEW ALL". I…

    1 vote
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    9 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

    This is actually a bug with the Ad Blocker you’re using. It seems they pushed some sort of update recently that broken the Trakt website. Disabling the ad blocker should get the Trakt website working agan.

  18. Allot timeouts

    I'm getting allot of timeouts where ever I go. Also since a few weeks on my show episodes are marked as watched when I have never seen them and I can't unwatch them because I get an error. When I am able to mark them as not watched they get back watched a few minutes later.
    Really annoying, is there something on my side what I do wrong?
    Thank you!

    1 vote
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  19. 1 vote
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  20. Skip episodes/seasons in Up Next to Watch queue

    I think you should be able to skip episodes and seasons of TV shows so they don't clutter your "Up next to watch" queue. If you're not watching a show anymore, you can just remove it from your queue and that's great. But in the opposite scenario, what if you start watching a show (e.g. comedy news) that might have many seasons and/or is topical, you don't need to watch all the episodes you haven't seen. So you remove them from your "Up next to watch" queue...but then the new episodes, which you do want to watch, don't show up…

    1 vote
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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
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