General

We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

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  1. Nicolas Cage is outed in 2020?

    https://trakt.tv/people/nicolas-cage

    The first 2 movies listed...
    American Boyfriend 2025 Tekken Character
    NGOALKDJSLDk 2020 Ben Dover

    Spoilers brought back through a worm hole? Please put them back.

    4 votes
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      4 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
    • Edit watched date

      Is there a simple way to edit the date I watched an episode?

      It can be done on the website, but you have to access the episode page and:
      - Click on the "watched date".
      - Choose "remove from history".
      - Add as watched again, chosing "Other date" and picking the correct one.

      It surely would be much easier to just click on the date and choose "Change" instead of "Remove from history"... if such an option existed.

      5 votes
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        0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

        You can do this from the quick icons under any episode as well, so you don’t need to view the episode summary page specifically. In general though, yes you need to remove then re-add the date, there isn’t a way to edit a date. We also support adding multiple watches for an item, so editing would get confusing with multiple plays like that.

      • Contact Support Bug?

        I can't contact support to ask about manually purchasing VIP. Beside the send message button, it says "sending". However, nothing appears to happen. I've tried numerous times.

        1 vote
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          2 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
        • "Doh! No aired episodes were found to watch."

          I just added Season 3 and 4 of Friends. Both seasons appear on the watch history. However, on the Season 4 page, it is not marked as watched and when I clicked add to history, I got the above message.

          3 votes
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            0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
          • Absolute episode numbers in lists

            It’d be nice to show absolute episode numbers for anime episodes inside lists. It’s really necessary.

            Another idea…add/show the published and updated time of a list.

            3 votes
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              0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
            • 1 vote
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                0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
              • Don't disable iOS Safari chrome for home screen bookmark

                I have been using the Website as a Home Screen bookmark on my iPhone for a couple of months and am overall very happy with it but a big issue is that the sites navigation is not actually designed as a proper app so the absence of the Safari back button makes it very clunky to use. As an example when doing a search you can't go back from a search result so you need to do a new search.

                1 vote
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                  0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
                • How can I export from sidereel to trakt?

                  Hi,
                  Been using sidereel as a TV guide and record of my habit. I am super enjoying Trakt.tv and would like to export my histories, calendars and all posible information. Is it possible to do so, I really want to be tied to 1 service and dont want to update in 2 places.Thanks

                  1 vote
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                    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
                  • Update URLs or provide permalinks for currently selected sorting and filtering.

                    Currently, when I wish to share my progress or watchlist pages with people, I always have to instruct them to look in the top-right for the eyeball icon and to hide completed shows or change the sorting order... It'd be nice if you took advantage of pushState() when setting these options so that the URL reflects those sorts and filters.

                    Alternatively, providing a permalink somewhere on the page, which updates each time to viewing options are changed, would work as an alternative for an IE10 and below solution.

                    3 votes
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                      0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

                      This feature will be released in the next few days. When applying filters or sorting, the URL will update. You can then bookmark or share this URL to reload the list with the same filters and sorting applied.

                    • Add a Sort by "Type" In the Sorting List.

                      Is it possible to add a sort by, "type" in the list of sorting option for the main "watchlist" list?

                      Would be great to be able to view all the movies together and TV shows together, instead of having them scattered in the main watchlist.

                      1 vote
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                        1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
                      • TV show exists on TVDB and TMDB but not in Trakt

                        Many TV show exists on TVDB and TMDB but I do not find them on Trakt, I tried with the original title, translated title, IMDB ID, TMDB ID, TVDB ID but no result.

                        1 vote
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                          2 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
                        • tv episodes showing as watched but not as collected

                          I have two devices that have seperate libraries that i sync with trakt,tv one is usually always correct in showing as collected and watched. the other an osmc Pi device has nothing but constant issues keeping that library in sync. Either it wont update correctly as watched or it wont add the episodes as collected. the latter becoming an inconvenient problem keeping up to date on current airing shows and which episode im actually on. The kodi side on both is always finding the episodes correctly and marking as watched. The osmc device i continue to do reboots to force…

                          1 vote
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                            0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

                            I would recommend contacting the app developer directly since it seems like a bug with the syncing. Also please send them a Kodi log file to help diagnose the issue.

                          • "Random" button on "Up Next To Watch" on Dashboard

                            It would be really nice to have a random button on Dashboard page so it shuffles the "Up To To Watch" list and shows random 6 shows from my progress list.

                            https://i.imgur.com/2tAGucA.jpg

                            1 vote
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                              1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
                            • Last night maintenance 8/28/18

                              Are there any changes as a result from last night that we as users might see? The reason I ask if I have been having some data issues that are still open in support for some time now, and wondering if anything that was done might be in efforts to correct any of them. I checked the change loh and there is nothing there.

                              1 vote
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                                0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
                              • Better YouTube embeds on trakt site

                                This concerns the embedded YouTube trailers throughout the site.

                                I noticed that those are little to not customized at all. In fact, it is possible to customize how an embedded YouTube video is displayed: https://developers.google.com/youtube/iframe_api_reference

                                The thing which bothers me most is when you pause such an embedded video mid-watch, a video rail is shown at the bottom above the scrobble controls. This is not useful to trakt users: They want to watch the trailer, not drift off into YouTube universe.

                                The properties which would be cool to be used on trakt:
                                * controls=0 (disables additional, unnecessary player controls)
                                *…

                                2 votes
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                                  0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
                                • Use rel="next" and rel="prev" for next and previous episodes

                                  This conforms to web standards. The idea in detail:

                                  When a user views an episode or a season, he/she can access the next/previous episode by using the arrow keys. I am aware that this is a custom implementation only working on the trakt.tv website.

                                  There is a web standard defining the "rel" attribute for a elements. This can have many values. The values which are relevant here are "prev", "next" and "up".

                                  A website can use this attribute in links on a page to denote them as the prev/next/above page respectively.

                                  For trakt, this would work out as follows: rel='prev'…

                                  1 vote
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                                    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

                                    Great suggestion, thank you! I’ll have this fixed for season, episode, and year in review pages.

                                    Movie pages will get it too if we add that feature you mentioned. That makes total sense too.

                                    Update will go out later this week.

                                  • Ads blocking content

                                    You currently have ads from booking.com that block features of the site.

                                    2 votes
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                                      2 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Hi, couple of series missing covers: 13 Commandments and Rough Justice. Both on tvdb

                                      Hi, couple of series missing covers: 13 Commandments and Rough Justice. Both on tvdb

                                      1 vote
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                                        3 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
                                      • add to history, check-in, and search not working on firefox

                                        Links to above mentioned don't go anywhere, not sure about other features. Check-in box will pop up, but no text and not able to submit.

                                        1 vote
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                                          1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

                                          This might be solved by signing out then back into your account on the Trakt website. If not, it could be related to an ad blocker that is causing this message.

                                        • Dark Knight Mode should not be VIP only

                                          It's really stupid that a site-wide dark mode is a VIP only feature. It really shouldn't be for very obvious reasons.

                                          Here are some reasons:
                                          - Users don't like being blinded at night and don't want to be forced to pay to not be blinded
                                          - Making dark mode a paid feature is going against the overall trend of apps/sites implementing dark mode for free
                                          - Dark mode has been long overdue for websites and apps, and should be seen as a necessary basic functionality
                                          - It's dickish to make it paid only and gives off a very bad vibe

                                          3 votes
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                                            0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

                                            Thanks for the feedback. VIP users get some features before non VIP users do. For now, Dark Knight mode is VIP only and it could become a standard feature sometime in the future.

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