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We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

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  1. Insufficient data refreshes

    Just to touch up on http://support.trakt.tv/forums/188762-general/suggestions/11258295-schedule-movie-refreshes and other things regarding the data refresh. Tbh I have seen little improvement regarding data quality on the site. Really sucks hard that any upcoming movie or newly airing show has a big chance of being "incomplete" or running with subpar artwork. There really needs an additional update job besides the update time on their respective source for the refresh.

    (from the "new show calendar")
    https://trakt.tv/shows/the-virtues only had a backdrop but posters uploaded over two weeks as well as two days ago
    https://trakt.tv/shows/funniest-ever-tv-cock-ups also blank
    https://trakt.tv/shows/love-beyond-frontier-2019 has had a non-English "English" poster since Nov…

    41 votes
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    Started  ·  15 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  2. Another source for data for anime.

    I recommend using Myanimelist as another source for your anime section. It's a large database dedicated just to anime. It also shows many things such as popularity, user ratings, what's airing and what's upcoming and most favorited. Here's the link to the website if you're interested.
    https://myanimelist.net/

    13 votes
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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  3. Allow database mods

    Allow trusted uses that are hand picked to remove duplicate data on the site. Would take a lot of the workload of doing so away, and it would help clean up the site.

    49 votes
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    3 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  4. Gigantic automatic lists are getting out of hand

    For a while now different developers or even individual users have been creating ginormous lists with thousands of items but with only three featured on each entry these tend to block everything out since they are also more likely to reach someone else that might throw them a like. Are there any plans to deal with this? Can we hide, re-categorize (non-personal) or downvote lists against this? Some of these serve no purpose other than actually bypassing advanced filters I'd argue or being pinned on kodi dashboards on dubious box setups I'd say...

    Here are some examples of this:
    https://trakt.tv/users/theultimatec0der/lists

    24 votes
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    Started  ·  6 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  5. scroll actors

    Unable to scroll Actors Regular/GuestStars

    Only able to see first 10 actors in the list

    Tired in Firefox and Chrome latest browsers . This bug seems to have started in last couple of months

    5 votes
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    Started  ·  5 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  6. 6 votes
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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  7. Missing seasons of AGT Champions & Undercover Boss

    Data not up to date for at least these two shows, probably others also. I use this app to keep up with what I watch. Becomes difficult when not accurate.

    1 vote
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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  8. Last Refreshed Date

    If possible please add the date on which a Show or Movie has been last refreshed to their pages.
    By refresh I am talking about the Manual Refresh someone triggers not the automatic one which the site does.

    https://i.imgur.com/5uyZOho.jpg

    6 votes
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  9. Server Side Data Corruption

    I have reported this issue before, and came across it again with movie:
    https://trakt.tv/movies/the-mountain-between-us-2017

    This movie on the Trakt web site did not show watched or collected. I know this to be wrong. I checked my local media data (in tinyMediaManager) and sure enough, it is both collected and watched. It also shows that it has already synced to Trakt with this data. This is proven in 2 ways. First, I do not manually mark anything watched in tMM. I mark when watched on Trakt and sync that to tMM. Second, it has the Trakt ID logged, which means that…

    3 votes
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    4 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  10. The new video add on top is covering the more button for watch next

    As per the title the more button on watch next is covered by the new video add on top for safari on ios 12, Iphone X

    4 votes
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    Started  ·  1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  11. Streaming internationally

    Please add Qatar in the category of streaming internationally!! :(

    1 vote
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  12. "Doh! You can't add a movie to your watchlist."

    I searched for two movies to add to my watchlist. The first one added as expected, and the second one ( https://trakt.tv/movies/poetry-2010 ) shows this error in red:
    "Doh! You can't add a movie to your watchlist."
    (And the movie wasn't added to my watchlist)

    I definitely can add other movies to my watchlist, so this error is confusing.

    I was going to try again a couple of days later, but now it looks like the film WAS added to my watchlist after all. So it was a temporary glitch?

    I guess the issue is resolved, but just FYI -…

    1 vote
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  13. 1 vote
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    3 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  14. Will Trakt ever decide to use TMDB episode information if there is none on TVDB?

    I love trakt. And I love TMDB. I contribute a lot to TMDB and think it is much better of a site and a community and more user friendly than TVDB. I understand that TVDB probably has a more comprehensive database for series compared to TMDB (I think TV shows are only a fairly recent addition to TMDB). However, contributing to TVDB is much more arduous than to TMDB, especially when it comes to getting incorrect data changed. The TVDB forum is fairly dead and slow to respond, me as a user have no idea if they keep track of…

    48 votes
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    Researching  ·  8 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  15. Block/mute users to hide their comments

    Has comments moderation ever been applied?
    I would like the option of blocking or muting some users.

    19 votes
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    Researching  ·  2 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  16. Trakt in Fire stick TV

    Add possibility to access pwa trakt app from Amazon fire stick TV.
    There is some docs in Amazon developer docs.
    https://developer.amazon.com/es/docs/fire-tv/getting-started-with-web-apps.html

    3 votes
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    Researching  ·  0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  17. Chinese database/infowiki support for Asian films

    Add support to display Chinese database/infowiki links for non-existent IMDB/Wikipedia links (vastly affected on Asian films), ex: https://trakt.tv/movies/links-love-2014

    Chinese database for movie info:
    https://movie.douban.com/subject/25851748/

    6 votes
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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  18. Watchlist - Line Separator

    I know we can hide Movies or TV Shows in the Watchlist.
    But a Separation line between the two would be nice.

    If possible please look into this.

    3 votes
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    Researching  ·  0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  19. language field

    https://trakt.tv/movies/evelyn-2012

    If you look at the above movie, it shows under language: English. I know it does not specify, but that leaves me with the impression that the language of the audio / the spoken words are English. After watching the film, I do not think there is a word of English in it. I checked at TMDB and the original movie language is English, and that is because the title is English. This is the same format used for other places like Musicbrainz, the language is the language of the name/titles, not the language of the words contained within,…

    3 votes
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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  20. Movies Anywhere availability and link

    It would be cool if there was something that indicated if a movie was available on Movies Anywhere (https://moviesanywhere.com/). As an example of what I mean, CheapCharts, a site that tracks movie prices on iTunes, Amazon, and Vudu, shows the Movies Anywhere logo on movies that are available on MA:

    https://www.cheapcharts.info/us/itunes/movies/764632601/The-Dark-Knight

    Ideally, though, I'd like to have it included as a service in the "Where to Watch" modal and have a link to the movie's page on MA. I realize that the services currently listed there are being pulled from JustWatch, which doesn't include MA, so this data…

    2 votes
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
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