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We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

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  1. Random air time

    Hey Trakt team, I hate to bring this back up, but is there anything that could still be causing random air time info? Across multiple apps that sync with Trakt, the air time is off by several (random) hours. When a sync happens they sometimes correct themselves, and from what we are told by Uwe (SeriesGuide) and other developers, the sync is occuring properly, the air time is just incorrect. Any way we can look into this further?

    3 votes
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    8 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →

    I changed how air time is stored in our database, which should prevent this issue moving forward. If a show is still messed up, it should fix to match TVDB the next time it is refreshed. And it should stay that way with the correct value.

  2. InuYasha Season 2

    InuYasha Season 2 has the "Final Act" additional title, but it's not part of the Final Act season (7). It also has incorrect episode images for the first 26 episodes, using the ones from Final Act instead of the ones from Season 2. Only episode 27 is correct.

    1 vote
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    4 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  3. Custom ICal for individual show through API

    I understand its possible to get custom ical for lists,

    but i want to retrieve this ical through api. I know i can retrieve ALL shows and my shows. but how do i retrieve custom ical through api for a specific show only?

    1 vote
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    1 comment  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  4. Incorrect X-Sort-By headers returned for lists.

    It appears that recently the X-Sort-By headers are returning incorrect values for some lists. For instance, this list: https://trakt.tv/users/giladg/lists/latest-releases is now returning a sort method of "rank" via the API when it's default sort method should be "added". It is sorted correctly on the website, it is just the API header that is incorrect.

    4 votes
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    1 comment  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  5. More collection metadata options

    I sent this in an email, but I realize that Feedback might be a better place for it. Right now, there's tons of great metadata options for collections, but I think a few more options could be useful.

    For media types, there are times where you can buy VOD movies on your TV/DVR/Cable box, so the source is your television. None of the existing media types really match this. Maybe something like PVR or Television could be added?

    For audio, I was surprised by how robust the codec options already were. It would be nice if they could be expanded…

    6 votes
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    Completed  ·  0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  6. scrobble/stop (error 500)

    The / scrobble/stop command on movies has stopped working over the API

    [script.trakt] urllib3.connectionpool: https://api.trakt.tv:443 "POST / scrobble / stop HTTP / 1.1" 500 None
    2020-09-25 10: 28: 29.407 T: 10468 WARNING: [script.trakt] trakt.interfaces.base: Request failed: "POST / scrobble / stop" - 500: "Server error" (Server Error)
    2020-09-25 10: 28: 29.408 T: 10468 DEBUG: [script.trakt] resources.lib.scrobbler: Failed to scrobble movie: {'rating': 0, u'movieid ': 1, u'title': u'Enola Holmes ',' ids ': {u'tmdb': u'tt7846844 ', u'imdb': u'tt7846844 '},' watched ': 0,' watched_at ': u' ', u'year' : 2020, 'collected': 1, 'plays': 0} | 99.9926041877 | Stop

    1 vote
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    Completed  ·  0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  7. Bug - Collected episodes added by API tool sometimes do not appear as collected

    Not sure if this is the right place to add this. I have experienced this bug a few times, where a plugin connecting to Trakt through the API (specifically Kodi Trakt plugin) will scan media items and add new episodes to Trakt collection.

    The individual episodes will show up properly in the collected list if you go to user page>collection->epsiodes>sort by recently collected.

    However, if you go to the media's page or view the show/season in the collection list, it will show the episodes as uncollected.

    For example, my collection for all episodes shows the Cosmos Season 2 episodes as…

    1 vote
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    1 comment  ·  API  ·  Flag idea as inappropriate…  ·  Admin →

    You can force your browser to re-cache data by going to trakt.tv/settings/data and like you said it should normally sort itself out. That show has some weirdness at TVDB (used to be listed separately as a show) so I wonder if that is messing something up.

  8. Syncing problem

    Trakt.tv not syncing my shows to my android app tv show tracker

    7 votes
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    31 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  9. Change Miniseries back into Miniseries (Not Movies) to Log Episodes Rather than One Sole Entry

    Hi, so a few miniseries on Trakt are listed as movies or contain multiple pages. Here are a few, all of which are listed in TV the Book by Alan Sepinwall and Matt Zoller Seitz.

    Andersonville- There is only one page which lists it as a movie when this was a miniseries. IMDB calls it as such and it aired on TNT as two parts.

    Angels in America- Has a duplicate page listing it as "Movie." It is a miniseries.

    It (1990)- Its a miniseries and has multiple pages listing it as a "Movie" when it was a "Show."

    Judy…

    1 vote
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    0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →

    The issue is TMDB used to list mini series as movies, then later added TV support to match how TVDB handles mini series.

    So, the first thing to check is that TMDB has removed the movie entry. Then, please open a support idea for each item individually that needs to be removed and include the Trakt website link. Thanks.

  10. rating menu not opening after watching a movie in kodi

    after watching a movie the entire movie let alone the rate after a percentage of the movie has played, the trakt rating menu is no longer opening in kodi on any of my ftv sticks.

    1 vote
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    0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  11. Can we have a new classification for short movies?

    I've watched 24 short movies today and it does not feel right showing that I saw 24 movies. Most of them were not even 20 minutes!

    Thanks!

    3 votes
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    0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  12. Data inconsistencies between Trakt/TMDB/IMDB for tv shows

    Hi! I'm working on an app that uses data from those several datasources and realized that there are sometimes inconsistencies in the Trakt data when they don't have the same seasons architecture.

    A couple examples:
    - Dragon ball : on trakt, divided in 6 seasons, on TMDB only 1 => doesn't really affect API but the TMDB links on the "season" page are all broken
    - Naruto : on trakt, divided in 5 seasons, 4 on TMDB, 1 on IMDB => same pb as above + Trakt API actually sends tmdbids that dont match and null imdbids for…

    3 votes
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    1 comment  ·  API  ·  Flag idea as inappropriate…  ·  Admin →

    By default, TV shows use TVDB as the primary datasource. Lately, shows seem to move around and get changed a lot at TVDB which results in extra episodes on Trakt until we can manually remove them via a support idea.

    We do have the ability to change a TV show to use TMDB as the primary datasource if that is needed.

  13. Help with deleting duplicate lists (API generated)

    Hello, I have a bunch of duplicate lists which Im unable to delete via the webinterface or API.

    Can you please help remove them. These were created via the API via a recommendations service which presumably deletes a list and create a new one in it's place.

    3 votes
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    0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  14. Issues adding anything to watchlist - even on apiary

    https://trakt.docs.apiary.io/#reference/sync/add-to-watchlist/add-items-to-watchlist?console=1

    Using the above, and providing valid values for Bearer [accesstoken] and [clientid] - no calls seem to succeed. Even the default json body provided returns a 400...

    1 vote
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    0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  15. For starters

    Fox kids and 4kids no longer exist anymore you need to double check where you are getting your information from about where shows like power rangers are available at the only network that I know of that currently has power rangers episodes is on Nickelodeon only the networks that you originally had shown are way in the past .....so in the near future it would be advisable that you make absolutely sure that such networks like fox kids or 4kids is still airing those episodes of power rangers the only reason I bring this up is because for one thing…

    1 vote
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    0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  16. main menu my collection

    Can the menu for my collection be changed so I/We can view each show and not each Episode of each TV show !?! sure would make it easier to Navigate like the menu's on the Kodi apk's or Terrarium. Would be nice to be able to make a Donation from time to time as I am unable to afford a VIP Membership but still want to show my appreciation for all the work you do to make Trakt the Great Service it is. Thank you for your time. Drifter

    1 vote
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    0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  17. A new filter: selecting (or hiding) films and shows that are available on favorite services.

    A possibility of selecting (or hiding it) all movies and series that are available on my favorites services (Netflix, Prime..) as in a filter in lists or watchlists, it would be cool, and pretty usefull.

    3 votes
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    0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  18. 1 vote
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    1 comment  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  19. Please make it work

    Hello. your /activate endpoint is clearly not working. Is there a date for fixing it? I'd like to use your API very much
    Thanks!

    2 votes
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    0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  20. Originalos missing the TMDB/TVDB ID in the API

    This is the show: https://trakt.tv/shows/originalos.

    The iOS app "Watch" can't load any poster/backdrop. I have a prototype app for tvOS, and for this show it crashes reporting the tmdb id as nil (I need it to retrieve the artworks).

    1 vote
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    1 comment  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
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