The New site...
It's soo bad, soo soo soo soo bad please go back to the original
Changelog of updates we’ve made plus what is planned. (just because its not listed doesn’t mean its not planned)
(this topic has run its course, please refer to the change log as we continue updating the site)
@excelss I can confirm the same glitch issue in the left floating area when scrolling.
Ok, if we get the custom lists and the recommendations about similar films I will be a happy man.
A couple of things that I would like you to look up:
- The things on the left of the screen (picture of the film, overview, ...) when scrolling down it behaves strangely. As if it had a glitch or something. Sometimes it keeps apearing and disapearing. Has anybody else seen the same glitch?
- This would be to ask for a change. With the rate this movie option, when you hover the mouse over the title it appears a line of hearts. Problem is that afterwards, when you move the mouse to another part of the site, it doesn't disappear. For the hearts to disappear you have to click the title again in order to hide them. So I would like to ask to change it, so the hearts only appear if you click the title, not just by hovering the mouse over it.
I tried using Firefox instead of Chrome, and this time, the Facebook and Twitter icons showed up when I checked in, but still nothing on my profile. :S
Thanks for the clarification as to why this has worked out the way it has, Justin. I was initially dismayed by the changes, but I accept the explanation, and I'm impressed with the pace at which you're sorting things out.
I'm still undecided as to whether I prefer the old front end or the new. When I have recommendations back, and it behaves properly on mobile, I'll likely be happy as I needto be.
I read that the Facebook and Twitter sharing had been fixed. However, it's still not working for me, even though I've connected my accounts. I checked into "Revenge" but nothing happens.
When this is finally fixed, do I need to check into the same episode again in order for it to show up on Facebook/Twitter, or will you fix this? I don't like it when checkins are missing on my social media profiles.
The dashboard and schedule is a mess. I don't care about my 'member since' date, that really doesn't need to be there taking up valuable space. Knowing I registered at 6:57PM on 30th July 2011 isn't useful for the dashboard.
I want to see my friend's activity back at the top of the dashboard. Everything below needs to be much smaller, my last watched episodes don't need to take up 1/2 the page. last month at a glance is pretty, but it's buggy with text overlap. I like minutes watched this past month. You need to focus mainly on making everything much smaller. I'm using the site in desktop Firefox and its an awful, scroll-filled search. I no longer have any information 'at a glance' I have to scroll past giant tv episode artwork to find it. Reccomendations is way too big too, you need to just start shrinking everything. That should be your priority.
If you're working on it full time it should move along quickly. You just need to speed it up, because there isn't much activity in the changelog, doesn't look very 'full time' to me.
I don't like the new big layout but maybe if you get all the functions in I can start liking it again.
Justin - "I’m working full time on Trakt now, so features and updates are moving quickly."
I look at the changelog and nothing new in 3 days...
Now I certainly agree it’s unnecessary to be rude and it doesn’t really promote a constructive dialogue. At the same time I understand the bluntness and harsh language since it’s apparent it stems from frustration. There’s a lot of strong feelings amongst users in here, me included, because we all love or loved Trakt. Of course it’s justified to reach the conclusion that the developers have messed up. Exactly that has been expressed in different words and flavours from different users in here and I believe it’s valuable feedback to communicate in the name of future improvement. You don’t rollout a new and highly unfinished (and unstable) platform in production. You just don’t. Not on this level, not in the year of 2014 if you want to be serious with your service delivery, with hundreds of thousands of users, API dependencies, third party developers, advertisement partners.. and. so. on. Of course, mistakes can be made but let us at least be real about that this is a very poor rollout that is worth critizising.
You just don’t wake up one day and realize that the site doesn’t scale and is collapsing on itself. You plan. You have foresight. You see the signs long before that happens. You do capacity analysis. You interpret logs. You do this and a bunch of other things which gives you peace of mind to work with the new design and the new platform in parallell long before this situation even occurs. It’s common sense, not rocket science, just a matter of planning ahead.
Another cause of the expressed frustration here is something very simple - (lack of) communication and informing the users. When I first accessed Trakt after the so called upgrade, I was met by the message (in essence) that this is the all shiny and mighty, wonderful, new and improved Trakt. One click later, it became obvious how empty those words were. There’s one thing to communicate a vision, another thing how it actually is. Especially when a clear majority loved the old site, both in functionality and looks and had that as a comparison and preference. All of a sudden we had a skeleton of a website and the only information we got, was comprised in a couple of sentences that everything was worked on and ‘most’ features would be re-implemented. Nothing more. Radio silence for almost a week (up until yesterday’s changelog article) and almost nothing changed or fixed, seen from a user standpoint. A lot of the frustration and comments here, could and can easily be adressed with just a little more communication. Information costs very little but has great value to get the users on board with changes. This is also not rocket science but common sense and the key component to get users to adopt something new, no matter if it’s a new system, application or website. This would surely be in the interest of those who run Trakt.
Looking at it this way, more than a couple of users in here have said that they’re ending their VIP Memberships (I’m seriously considering it myself). That says something and should be taken as a warning signal if you care about your users. The v1 site is gone, check. I’m all for putting a new platform in place that scales better. I would say we all are. On the other hand, I don’t get why you feel you need to change the entire front-end design at the same time. Reflecting upon the comments in here, there’s an overwhelming consensus that it looks and feels absolutely horrible in terms of usability, page layout and use of colors. Please, listen to that. And please consider getting rid of that awful choice of red. It hurts to look at and if you know anything about Color Theory and how that kind of red affects human stress level, it’s a big no no.
Glad to hear that things are a mess and not the way it was intended. Wow, this site went from being difficult to figure out to being impossible. I can't even track anything new. I can't hide that are off the air from the progress page. I can't drop shows. And the huge progress page is terrible. It was better when you could see everything on one page.
Justin wrote: 'The v1 site is not coming back, it could not support the number of users and traffic and collapsed on itself.'
Ipec wrote: 'The developers should feel the heat of having messed up. And let's face it - they have. '
Ipec, how did reach this conclusion after reading Justin's original reply?
Again with the same question... How can I write comments about what I saw? I just don't find it in this new website. That was probably the thingt that I like about this.
hey, i have shows on my watchlist that do not show on the calendar.
Karl Theusen commented
I'm really glad to see that I'm not the only one feeling this way.
The new site looks like some kind of alpha version in early development.
Why on earth would you just throw away the good, old site and replace it with this?
I'm extremely disappointed.
I will cancel my VIP membership and stop using Trakt if you don't fix this soon.
The new site is not really sh*t but it is a mess. And one should be allowed to wonder if courtesy is a one sided thing.It's not supposed to be courtesy not informing us about a long and painful process of upgrading to a doubtful new version no one has ever seen or tested beforehand.
The design is at least questionable. The functonality is beyond broken. The common vibe is dismissive for good reasons.
I appreciate all the "kind" people here talking "maturely" about chilling, but this is also not helping at all like the other ones just using fecal vocabulary expressing their disappointment .
The developers should feel the heat of having messed up. And let's face it - they have. How should they learn a thing if no one dares to complain?
Take your time but please listen to constructive criticism - even the sharp one. It's just a proof of love of your former work if you look at it closely.
Also there should be no time left on the agenda being offended.
Learn, improve and move on.
Anyway thanks for a site which is considered worth fighting for btw.!
You shouldn't have replaced a working site for a under-construction one.
Pardon my opinion but the new trakt is just .. bad.
And it's not just a matter of resistance to change. This new site is _broken_!
The api is broken, simple features like search for an imdb id dont work. The search results give a lot of trash.
I'm moving back to imdb again.
Cleuves Souza commented
This new calendar is a Shit!
I Want the monthly calendar
Mary Jane commented
Thank you for the update, Justin. That list makes me feel better. All I really need to know is that my favorite features *will* be back :)
Also, to everyone else... Consider chilling.
Please go back to the original setup. This one is horrible.
Wondering why you would write a Medium article for application-specific feedback?
'I just want to point out, people ARE allowed to complain about a free service'
You are allowed to do anything; just have some tact when doing so. Something that borders on constructive and observant would also be a plus. 'This sucks', and the like, is obtuse and does not help.
'when a website that they know and love turns to shit'
My point defined.