I have an idea, stop making it so difficult for people to integrate movies and shows into their media centers! I had all of my lists working and then an update! Now I can't watch any of my lists on my KODI and its so frustrating I don't know what to do to fix it. I appreciate the service you provide please don't get me wrong but can't you just leave it easy so new people can access their media?
It sounds like you are referring to a specific Kodi plugin? If so, I would recommend reaching out to the developer of the plugin since it could be a bug. If this is a problem with the Trakt.tv website, please let us know.