General

We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

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  1. Tweak privacy choices, do NOT save them in a cookie

    Due to the EU GDPR you recently introduced the "privacy" choices when you log in.

    Considering data minimization is a key point in it, the default preselected options must be the ones that keep the data at a minimum. So, perhaps change the defaults to off, instead of on.
    But many websites don't care about this point.

    Secondly, for god's sake, do NOT save those settings - that you only see when you login - in a cookie alone. That information is vital in a sense for the website to work correctly, so saving it on the account is justified.

    6 votes
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      4 comments  ·  Website  ·  Admin →

      I heard back and unfortunately they said this solution can only work with client side cookies and there isn’t a way to reliably store this server side.

    • Bug: Archer Season 3 doesn't show the full 13 episodes

      According to DVD/Netflix/Hulu/iTunes/Amazon Video/Google Play/Microsoft Store/IMDB/archer.wikia/Wikipedia, Archer Season 3 has 13 episodes, starting with 'Heart of Archness: Part I' and ending with 'Space Race: Part II'.

      Trakt.tv is showing it as having 10 episodes, with 'Heart of Archness: Part I/II/III' being episodes orphaned to 'Specials', which breaks watching/scrobbling/etc. for a bunch of experiences.

      This is because TheTVDB is providing this for their 'Aired Order' data (and are committed to not changing that, because they believe this to be the way the season aired. it's debatable).

      Apparently their 'DVD Order' data has the metadata/ordering used by streaming/downloadable sources. So I guess…

      8 votes
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        No plans to adjust this since we use the original airing info as presented on TVDB. It shouldn’t break scrobbling since that is all done using the episode ID so it should pick up the correct episode even if its listed under specials. If an app using relying on season/number matching, then yes it can be inaccurate for some shows.

      • TV Shows/Movies info full customization

        It woud be great to have all my TV Shows and Movies with my preferred artwork. I woud like to change the display name, the posters (the main poster and the season poster) and the fanart like i do on the kodi library.

        9 votes
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        • 1 vote
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          • share on twitter when i finish a season

            I don't activate the sharing on TV Episode because it would spam my followers if i bingewatch something but it would be nice if i could share that i finished a season, as a season takes more time to complete, it won't spam my twitter.

            3 votes
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              Unfortunately the data accuracy is not high enough to determine the end of the season. Episodes are added as the season airs, so the “last” episode keeps changing throughout the year for most shows.

            • Data error: Anne with an E season 2 has already been released

              Hello. I just want to let you know that Anne with an E season 2 has been released in Netflix yesterday, but here says that it will be released in september, so new episodes don't show up on my Up next to watch list. Can you fix it? Thanks!

              1 vote
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                We use TVDB, and they use the release date based on the original TV network. In this case, the episodes for season 2 must come out later on CBC (CA) then Netflix.

              • Hi. Missing Images for TV shows: Kung Fu (1972) and newly imported anime Jang Geum`s Dream. Thanks

                Hi. Missing Images for TV shows: Kung Fu (1972) and newly imported anime Jang Geum`s Dream. Thanks

                1 vote
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                  1 comment  ·  Data Refresh  ·  Admin →
                • Two shows need refreshed - no episodes

                  "Battle For Dream Island" and "Inanimate Insanity" currently show no episodes despite having them on TVDB.

                  1 vote
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                    1 comment  ·  Data Refresh  ·  Admin →
                  • Season 2 of La Casa de Papel

                    La Casa de Papel has a second season, but this isn't added yet. It also says that season 1 has 15 episodes, but it only has 13.

                    3 votes
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                    • TV show that is listed as movie

                      Hi, the television mini-series titled 'Fucking Adelaide' is listed as a movie rather than a Television show. It should be a six part show.

                      1 vote
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                      • Wrong Episode Count in Magnificent Century

                        The Episode Count in Magnificent Century is factually incorrect. Season 1 is correct with 24 episodes and the correct airdates - Although you do have 25 listed, with the 25 episode having no airdate. However, Seasons 2 should have 39 episodes, not 63 and some of the airdates are incorrect. Season 3 should have 40 episodes, not 92 episodes. While Season 4 should have 36 episodes, not 82 episodes. Although you have Season 5 on there which is also factually incorrect as the show finished after Season 4, therefore Season 5 doesn't exist.
                        Here at TVDB: https://www.thetvdb.com/?tab=seasonall&id=228921&lid=7 - it supports…

                        4 votes
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                          1 comment  ·  Website  ·  Admin →
                        • Wrong season list in One Piece

                          Hello One Piece have correctly 12 Seasons. The newest episode is 841, in the 12. Season its episode 65.
                          But only in Trakt it says 19 Seasons, so its incompartible with 3rd apps/addons. Please set the list to 12 Seasons.
                          Thanks

                          1 vote
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                          • Delete TV show that Doesn't exist

                            This TV show doesn't exist: https://trakt.tv/shows/jon-richardson. Please remove.

                            The entry's name is "Jon Richardson", which is a person, not a Tv series.
                            It's four episodes comprise of, Funny Magnet, A Little Bit OCD, Nidiot Live, How to Survive the End of the World, which are all things Jon Richarson is in, however, they are all movies (not tv show episodes) and they all already have separate entries here on trakt.

                            Funny Magnet: https://trakt.tv/movies/jon-richardson-funny-magnet-2012

                            A Little Bit OCD: https://trakt.tv/movies/jon-richardson-a-little-bit-ocd-2012

                            Nidiot Live: https://trakt.tv/movies/jon-richardson-live-nidiot-2014

                            How to Survive the End of the World:https://trakt.tv/movies/jon-richardson-how-to-survive-the-end-of-the-world-2017

                            3 votes
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                            • SCREEN TV series information wrong.

                              SCREEN: https://trakt.tv/shows/screen-2015

                              Date and episodes information is wrong. Show description is correct.

                              Series only started this year: https://www.foxtelarts.com.au/shows/screen/

                              1 vote
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                              • Series add/refresh images

                                I, there's this portuguese series that has no images or episode names (only numbers) and I was wondering if you guys could refresh it or add some new images that I think are better than the one in TMDB and TVDB.

                                Serie: https://trakt.tv/shows/filha-da-lei
                                Images:
                                - Posters:
                                https://i.imgur.com/LkvzntR.jpg
                                https://image.tmdb.org/t/p/w200_and_h300_bestv2/AeS5dsbE2HUsZ9ONP7zllqA4mj5.jpg

                                - Backgrounds:
                                https://cdn-images.rtp.pt/EPG/imagens/33929_43112_38833.jpg
                                https://image.tmdb.org/t/p/w533_and_h300_bestv2/v5hARiX3qXDJgkWDbskgN0PKODQ.jpg

                                Episodes names: https://www.imdb.com/title/tt6258764/episodes?ref_=tt_ov_epl

                                Thank you.

                                1 vote
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                                  Please update TMDB and TVDB with the new info and images. We use those data sources for all info and it helps out a lot of apps to get it updated there first. Thanks.

                                • Duplicate: Gravity Falls

                                  https://trakt.tv/movies/gravity-falls-weirdmageddon-2016
                                  This is not a movie but the last 3 episodes of Season 2 (show's finale)

                                  1 vote
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                                  • 1 vote
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                                      0 comments  ·  Website  ·  Admin →
                                    • MAKE EASIER TO ACCESS

                                      MAKE EASIER TO ACCESS

                                      1 vote
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                                      • Wrong airdates for Spongebob

                                        https://trakt.tv/shows/spongebob-squarepants/seasons/11

                                        These episodes:
                                        - My Leg!
                                        - Ink Lemonade
                                        - Mustard O'Mine

                                        ... haven't aired yet.

                                        3 votes
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                                        • torri

                                          https://trakt.tv/people/torri-higginson
                                          This list is incomplete. It seems only movies are listed.
                                          TV shows (such as Stargate Atlantis) are not.

                                          3 votes
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                                          ← Previous 1 3 4 5 37 38
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