General
We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.
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Image refresh Supernatural
Images for Supernatural need fixing. tried to force Refresh Images but nothing
https://trakt.tv/shows/supernatural
https://www.thetvdb.com/series/supernatural18 votesPoster and fanart fixed.
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Nicolas Cage is outed in 2020?
https://trakt.tv/people/nicolas-cage
The first 2 movies listed...
American Boyfriend 2025 Tekken Character
NGOALKDJSLDk 2020 Ben DoverSpoilers brought back through a worm hole? Please put them back.
4 votesRemoved
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Data refresh request
Please refresh the following for the artwork:
https://trakt.tv/shows/scenes-from-a-marriage
https://trakt.tv/movies/l-eclisse-1962
https://trakt.tv/movies/diary-of-a-country-priest-1951
https://trakt.tv/movies/cries-and-whispers-1972
https://trakt.tv/shows/the-decalogue
https://trakt.tv/movies/cowboy-bebop-the-movie-2001https://trakt.tv/shows/fanny-and-alexander-1983
https://trakt.tv/shows/histoire-s-du-cinema-1989
https://trakt.tv/movies/detective-conan-zero-the-enforcer-2018
https://trakt.tv/movies/mirror-1975
https://trakt.tv/movies/life-and-nothing-more-1992
https://trakt.tv/movies/ten-2002https://trakt.tv/movies/earth-1930
https://trakt.tv/movies/through-a-glass-darkly-1961
https://trakt.tv/movies/a-gentle-woman-1969
https://trakt.tv/shows/method-red
https://trakt.tv/movies/hands-of-bresson-2014
https://trakt.tv/movies/ivan-s-childhood-1962https://trakt.tv/shows/steins-gate
https://trakt.tv/shows/kino-s-journey
https://trakt.tv/shows/serial-experiments-lain
https://trakt.tv/movies/winter-light-1963
https://trakt.tv/movies/panic-room-2002
https://trakt.tv/movies/sansho-the-bailiff-1954https://trakt.tv/movies/woman-in-the-dunes-1964
https://trakt.tv/movies/inland-empire-2006
https://trakt.tv/movies/ugetsu-1953Artwork suggestions:
https://trakt.tv/movies/spirited-away-2001
Keep the poster, but change the backdrop to this (https://image.tmdb.org/t/p/original/mnpRKVSXBX6jb56nabvmGKA0Wig.jpg). It’s better represent the film.https://trakt.tv/shows/twin-peaks
Change the backdrop to this (https://image.tmdb.org/t/p/original/1kt6k6upIgZQann2lqkZxfHNeLV.jpg). It’s the updated, official artwork, and the show is about Laura Palmer.https://trakt.tv/movies/blade-runner-2049-2017
Change the poster to the official one (https://image.tmdb.org/t/p/original/kr3tjbRaDrcOsKSOSbJmyeVE8ny.jpg). It’s better. It's from its offical site (http://bladerunnermovie.com/post/164563669143).https://trakt.tv/shows/mr-robot
Change the backdrop…3 votesMost of these already had artwork, but they are all queued up for a refresh. On some of the suggestions, those images are locked since we hand picked them to be more unique. For any unlocked, the better images should be upvoted on TMDB and TVDB then Trakt can refresh and it uses the top rated artwork (for the season posters you mentioned)
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Trackt Kodi plugin is crashing
Here is my logfile: http://paste.kodi.tv/ahatiwixan
Some error relating to ImportError: cannot import name tzutc
tried to uninstall and re-install, but does not fix it.
It's the latest versions of Kodi (Stable) and the auto-updated trakt plugin.
Any idea what to do?
thanks!1 votePlease post the log at http://github.com/trakt/script.trakt so the dev can take a look. Thanks.
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Reset shows - add episodes to watched history
When I Reset a show, and the next episode to watch appears in "Up next to watch", I am not able to add the episode to watched history. The only alternative that comes up when I try is "Remove from history". So far I've solved it by going to the page for each episode, but it would be easier to have the option to register it as watched directly from "Up next to watch", as I do with unwatched episodes.
12 votesThis update will be released next week. When you click the purple check mark, there will be a new icon to allow adding an additional play for episodes. (movies will also get the same icon)
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The walking Monger
https://trakt.tv/shows/the-walking-monger
Is this some sort of joke that i just don't get?! (I am German, we have absolutely no humor ;D)
The Show is obviously the walking Dead....4 votesFixed on Trakt.
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Remove Specials That were added as normal episodes
Recently I've noticed a lot of anime OVAs (specials) being added as normal episodes and I've made an issue on TheTVDB where they were removed.
But for some reason Trakt doesn't sync deleted episodes, why is that?
This thread: https://forums.thetvdb.com/viewtopic.php?f=18&t=50920&p=137833
Trakt episodes:
https://trakt.tv/shows/new-game/seasons/1/episodes/13
https://trakt.tv/shows/konosuba-god-s-blessing-on-this-wonderful-world/seasons/1/episodes/11
https://trakt.tv/shows/konosuba-god-s-blessing-on-this-wonderful-world/seasons/2/episodes/11
https://trakt.tv/shows/non-non-biyori/seasons/1/episodes/13
https://trakt.tv/shows/non-non-biyori/seasons/2/episodes/13
https://trakt.tv/shows/nyaruko-crawling-with-love/seasons/1/episodes/13
https://trakt.tv/shows/nyaruko-crawling-with-love/seasons/2/episodes/13
https://trakt.tv/shows/seitokai-yakuindomo/seasons/1/episodes/14
https://trakt.tv/shows/seitokai-yakuindomo/seasons/1/episodes/15
https://trakt.tv/shows/seitokai-yakuindomo/seasons/1/episodes/16
https://trakt.tv/shows/seitokai-yakuindomo/seasons/1/episodes/17
https://trakt.tv/shows/seitokai-yakuindomo/seasons/1/episodes/18
https://trakt.tv/shows/seitokai-yakuindomo/seasons/1/episodes/19
https://trakt.tv/shows/seitokai-yakuindomo/seasons/1/episodes/20
https://trakt.tv/shows/seitokai-yakuindomo/seasons/1/episodes/2114 votesFixed on Trakt. We don’t auto delete because sometimes episodes are added and deleted multiple times on TVDB, and we don’t want to allow that to remove data on Trakt without us reviewing it first.
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These movies do not exist or are duplicates.
Hello,
Here is a couple of movies that do not exist on any other site but Trakt.
https://trakt.tv/movies/meme-chat-uprising-2018
https://trakt.tv/movies/the-meme-chat-2020
https://trakt.tv/movies/nacho-fries-2019
https://trakt.tv/movies/bram-stoker-s-dracula-vs-batman-v-superman-dawn-of-justice-2020
Duplicates
https://trakt.tv/movies/adam-sandler-100-fresh-2018-10-23
https://trakt.tv/movies/adam-sandler-100-fresh-2018 (duplicate)https://trakt.tv/movies/jumanji-welcome-to-the-jungle-2017
https://trakt.tv/movies/ijustine-jenna-2017 (duplicate of Jumanji 2)https://trakt.tv/shows/motorcity
https://trakt.tv/movies/motor-city-2013(duplicate)Thanks,
Arcreactor1 voteI removed the dupes. The last movie exists on TMDB and appears to be different then the show linked.
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Food Wars! Shokugeki no Soma: Special 6
https://trakt.tv/shows/food-wars-shokugeki-no-soma/seasons/0/episodes/6 is outdated, https://www.themoviedb.org/tv/62273/season/0/episode/6 shows new title and teaser text.
(Did you remove the 'request data update' link for VIPs?)
1 voteThe refresh link is on the show summary page (not episode). We use TVDB for the episode title and overview, so it might need to be updated there as well.
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1 vote
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Edit watched date
Is there a simple way to edit the date I watched an episode?
It can be done on the website, but you have to access the episode page and:
- Click on the "watched date".
- Choose "remove from history".
- Add as watched again, chosing "Other date" and picking the correct one.It surely would be much easier to just click on the date and choose "Change" instead of "Remove from history"... if such an option existed.
5 votesYou can do this from the quick icons under any episode as well, so you don’t need to view the episode summary page specifically. In general though, yes you need to remove then re-add the date, there isn’t a way to edit a date. We also support adding multiple watches for an item, so editing would get confusing with multiple plays like that.
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Refresh Drugs Inc.
Remove Entry
https://trakt.tv/shows/drugs-inc/seasons/9/episodes/1
It is located in https://trakt.tv/shows/drugs-inc-the-fix
Refresh https://trakt.tv/shows/drugs-inc-the-fix to sync with TVDB also
https://www.thetvdb.com/series/345349
https://trakt.tv/shows/drugs-inc-the-fix/seasons/1/episodes/1
3 votesFixed to match TVDB and queued for a refresh.
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Remove Epsiode
please remove episode 999 from Wheel Of Fortune Season 36 - 2018. Episode does not exist.
1 vote -
CSV download to include runtime
I’d like the csv download of watch history to include the runtime of the thing you watched so you can do analysis on that and not just episode plays.
4 votesGreat idea. I’ll add runtimes to all the CSVs since that could be useful. This update will be released later in the week.
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Delete episodes from 'Konosuba'
Please remove episodes 1x11 and 2x11 from Konosuba. The episodes listed are special episodes that are already located in the Specials section.
https://trakt.tv/shows/konosuba-god-s-blessing-on-this-wonderful-world/seasons/1/episodes/11
https://trakt.tv/shows/konosuba-god-s-blessing-on-this-wonderful-world/seasons/2/episodes/11
TVDB reference:
https://www.thetvdb.com/series/konosuba-gods-blessing-on-this-wonderful-world/seasons/all10 votes -
Refresh Artwork for new best rated on TVDB
Is there anyway of refreshing the artwork so it matches the best rated on TVDB or does this have to be done by admin?
Hawaii Five-0 is a bit outdated with old cast members still appearing on the poster/fanart.
4 votesThe poster and fanart were locked which is why it doesn’t refresh. I removed that and it uses TMDB for the poster and fanart.
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Contact Support Bug?
I can't contact support to ask about manually purchasing VIP. Beside the send message button, it says "sending". However, nothing appears to happen. I've tried numerous times.
1 voteYou can email support@trakt.tv directly.
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Ghost adventures
Season 16 Graveyard of the Pacific are not specials and are season 17, not 16. And the death row isn't an episode but possibly a special replayed for tv.
Season 11 Halloween special deadwood is a special and should be in specials if it isn't in there already. It should be removed from season 11 aswell3 votesFixed to match TVDB
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Duplicate / Invalid
https://trakt.tv/movies/family-feud-2017
is invalid and also a duplicate of the valid
https://trakt.tv/movies/family-feud-2018... not that I even consider this valid as a whole anyway... but it does exist.
1 voteAll of these are removed from TMDB, so removed from Trakt as well.
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Remove Gold Rush 9*101
remove:
https://trakt.tv/shows/gold-rush/seasons/9/episodes/101its already listed under specials:
https://trakt.tv/shows/gold-rush/seasons/0/episodes/553 votes
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