General
We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.
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stop telling me to connect to facebook
On the dashboard notification i consistently have to hide you asking about Facebook. i don't want to connect to Facebook. can you please STOP with the notification
3 votesGo to https://trakt.tv/settings/sharing then click disconnect next to facebook.
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View reply on mobile breaks scrolling
When visiting the mobile website, press the speech bubble (next to any comment) to reveal replies to a comment.
This will break the scrolling feature of the site, "locking" the screen to these replies (trying to scroll results in the GUI rapidly jumping up and down, but does not actually scroll).
3 votesI’ll have a fix out tomorrow that should address this. It scrolls into position, but should “unlock” once all the replies are loaded.
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Fix TVDB episode backlinks
Episodes have been missing their backlinks to TVDB ever since 2.0. Certain shows carried them over but it's pretty rare now. The ones to TMDB are in so I don't see why TVDB shouldn't (being the primary data input). Would make it alot easier to update content; I either have to switch back to the main overview for the TVDB link or search TVDB and then browse to the episode)...
3 votesNot “fixed”, but please see my post for an explanation. Basically, the TVDB season ID needs to be added on TMDB under the external IDs for that season.
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hide seasons from progress page
Before v2 we had the option to hide seasons from the progress page, this was useful in instances where you wanted to keep track of your current progress on a certain show but minus a certain season.
For example, I watch new SNL (or Daily Show, or one of the Late Night shows) episodes, but I didn't watch the old seasons of it, and I'm not going to, so instead of hiding the whole show I want only to hide those old seasons.
Just bring it back, please.
52 votesHide individual seasons using the Ø icon under watched and collected progress.
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Deleted entries
I have a deleted movie in my Ratings list and when I first saw it I had a hard time figuring out what that was in order to re-mark the correct entry as watched and rate it accordingly.
Is there a way to get a notification when one of my watched / rated movies is deleted so that I can re-mark the correct one? Or really any way that gives me an indication what that was because right now there's no title, no picture and no link, just a placeholder with a time and a rating - and since there…3 votesDeleted entries should be removed from the ratings view now. This might have been a cache issue.
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Movie image and data refresh
Better quality images (poster, actors, backdrop) and info (overview, runtime, etc.) added to TMDB for this movie: https://trakt.tv/movies/the-early-bird-catches-the-worm-2008
An image refresh on Trakt would be welcome. :-)
Thanks!Uli666
1 voteQueued for an image refresh.
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Movie image refresh
Better quality images (poster + backdrop) added to TMDB for this movie: https://trakt.tv/movies/them-who-2015
An image refresh on Trakt would be welcome. :-)
Thanks!Uli666
2 votesQueued for an image refresh.
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Hide shows and films
A button next to "Add to ..." for "hiding" objects, so I can scroll through a "unseen"-list with only new or interesting things left. Or a variable button for putting objects on individual lists (not watchlist, it should not show up in calendar).
3 votesThis is under API, so not sure if this questions is about the API or the website. (sounds like the website). On the website, if you have more than 1 list, the list button will popup and allow you to manage the lists the item belongs to. You could make a new “unseen” list for your purpose it sounds like.
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Catfish epised information off
Playing catfish, the last 5 episodes do no display correct information. Eg I'm watching episode 15 but the information states this episode is about April and Dean, but is playing Kelsie and Brandon, which trait reports is episode 14. Quick search shows this is wrong. It has been an episode behind apparently for a few episodes (and possible future as well)
1 voteWe use TVDB for episode details, so any problems can be corrected over there and Trakt will then update the next day with new info. Thanks.
https://thetvdb.com/?tab=season&seriesid=262754&seasonid=699629&lid=7
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wrong date
date for this show is wrong
https://trakt.tv/shows/love-and-liestvdb has the correct one
https://www.thetvdb.com/?tab=series&id=3270151 voteQueued for a refresh.
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Delete Duplicate Ducktales 2017
delete this https://trakt.tv/shows/ducktales-113922
duplicate of https://trakt.tv/shows/ducktales-2017-1209621 voteRemoved dupes.
https://trakt.tv/shows/ducktales-2017 -
Trakt keeps old information after updated in thetvdb.com
When I update the episode number in thetvdb.com, trakt keeps both old and new episode numbers information.
Show Name - Yeh Rishta Kya Kehlata Hai (This is just example, it happens in all tv shows, if I change the episode number)
Trakt.tv - https://trakt.tv/shows/yeh-rishta-kya-kehlata-hai/seasons/1
Thetvdb.com - http://thetvdb.com/?tab=season&seriesid=282870&seasonid=588572&lid=7
So, in this show's first season, I updated all the episode numbers.
There are 369 episodes in thetvdb.com but in trakt.tv total episodes in this season are 689. e.g I changed episode number 1381 to 1 but you see both episode numbers in trakt.tvPlease look into it.
Thanks.1 voteSeason updated to match TVDB. We handle episode deletions manually. Thanks!
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update
data and graphics
https://trakt.tv/movies/female-fight-club-20171 voteQueued for a full refresh.
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1 vote
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Delete Revolutionary Girl Utena "Movie"
delete this entry: https://trakt.tv/movies/revolutionary-girl-utena-the-beginning-of-the-end-1969
it says this is a movie, however from what i can find this is actually describing an arc in the series.
This entry is the actual movie:
https://trakt.tv/movies/revolutionary-girl-utena-the-movie-1999
is the movie1 vote -
missing poster for Danger & Eggs
there is no profile for the show Danger & Eggs
there is 1 uploaded on TMDB
https://www.themoviedb.org/tv/71986-danger-eggscan't seem to find out how to get a TMDB ID for the show to refresh
1 voteQueued for an image refresh.
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1 vote
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Delete duplicate episode
Please
Delete - https://trakt.tv/shows/permanent-roommates/seasons/2/episodes/8 (duplicate of episode 7)
http://thetvdb.com/?tab=season&seriesid=289639&seasonid=656757&lid=7
1 vote -
Duplicate Vision of Escaflowne
Remove https://trakt.tv/shows/the-vision-of-escaflowne-1996
it is a duplicate of
https://trakt.tv/shows/vision-of-escaflownethank u!
1 vote -
Suits season 4 episode 17 doesn't exist
This episode doesn't exist.
When using API it is returned and on the site it is showed briefly before being hidden.3 votesEpisode removed, thanks.
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