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← Support & Feedback for Trakt.tv

We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

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  1. All Years in Review

    Would be interesting to have all the years in review on the same page.

    So

    .../year/2016 for 2016
    .../year/2017 for 2017
    .../year/2018 for 2018
    ../year or /years for a full review of 2018, 2017, 2016, ...

    36 votes
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      2 comments  ·  VIP  ·  Admin →

    • Kim Possible S2 half-length episodes

      https://trakt.tv/shows/kim-possible/seasons/2/episodes/6 and https://trakt.tv/shows/kim-possible/seasons/2/episodes/7 are each just 12 minutes long. Amazon Video (I don't have iTunes, so can't check there) lists them as a single combined episode of 22 minutes, but they are listed separately on TVDB & TMDB.

      1 vote
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        6 comments  ·  Data Refresh  ·  Admin →

      • arrested development season 42018 does not exist

        arrested development season 42018 does not exist

        11 votes
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          2 comments  ·  Data Removal  ·  Admin →

        • Is there any problem with synchronization with TVDB?

          In the last 3 or 4 days, I'm noticing that several TV Shows doesn't sync despite there is new info (a diferent episode name, changes in the broadcast date and/or new episodes added) on TVDB.

          This happens in shows that other people are working on and in shows that I work on it's pages on TVDB and some of them it was me who added them to Trakt so, I'm sure I'm working in the right place and there aren't duplicates here on Trakt.

          Here's the list of the shows I noticed this problem:

          Jogo Duplo: https://trakt.tv/shows/jogo-duplo
          Power Couple Brasil: …

          4 votes
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            2 comments  ·  Data Refresh  ·  Admin →
            Completed  ·  AdminJustin Nemeth (Founder, trakt) responded

            as of June 7 2018, TVDB indicated they fixed their API issues and the data should be correct for refreshes now. I queued all these shows for a data refresh.

          • Everything wrong with "Those Who Kill"

            Apart from, well, those who kill.

            Duplicate-in-disguise here: https://trakt.tv/movies/den-som-draeber-1-6
            Also, please remove the second season from the "real" show: https://trakt.tv/shows/those-who-kill/seasons/2

            Thanks a lot!

            Loads of love,
            Paula

            -- well this is probably a TVDB issue, I will post it over there --
            The original, Danish series is divided into ten episodes and one 45-minute special on trakt. However, Wikipedia and German website "Wunschliste" both have twelve 45-minute episodes.

            https://en.wikipedia.org/wiki/Those_Who_Kill
            https://www.wunschliste.de/18056/episoden

            1 vote
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              Completed  ·  2 comments  ·  Data Removal  ·  Admin →

            • Hi, couple of series missing covers: 13 Commandments and Rough Justice. Both on tvdb

              Hi, couple of series missing covers: 13 Commandments and Rough Justice. Both on tvdb

              1 vote
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                3 comments  ·  Website  ·  Admin →

              • Duplicate series

                https://trakt.tv/shows/salaryman-kintaro-1999
                https://trakt.tv/shows/salaryman-kintaro-1999-130678

                Also the anime version needs a refresh, only one season and weird overview formatting
                https://trakt.tv/shows/salaryman-kintaro

                3 votes
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                  2 comments  ·  Data Removal  ·  Admin →
                  Completed  ·  AdminJustin Nemeth (Founder, trakt) responded

                  Duplicate removed. The weird formatting is from the description on TMDB and TVDB, it’s reading the markdown syntax (specifically ` characters). It can be edited on those sites and Trakt will get fixed too.

                • Duplicate: Solo - A Star Wars story

                  https://trakt.tv/movies/solo-a-star-wars-story-2018
                  https://trakt.tv/movies/solo-a-star-wars-story

                  2 votes
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                    Completed  ·  0 comments  ·  Data Removal  ·  Admin →

                  • Tokyo Vampire hotel

                    Every episode of Tokyo Vampire Hotel has now a runtime of 387 minutes, please fix it

                    4 votes
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                      0 comments  ·  Data Refresh  ·  Admin →

                    • Delete Tv Show Duplicate

                      I have a duplicate of a tv show that needs to be deleted: https://trakt.tv/shows/my-husband-s-lover

                      This duplicate was originally the only one until I made a second entry. I did this because the original one had episodes with no air dates and a tvdb link that does not (no longer) exist- so I couldn't fix it.

                      The new one is much more completed: https://trakt.tv/shows/my-husband-s-lover-130895

                      3 votes
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                        1 comment  ·  Data Removal  ·  Admin →

                      • Change TMDb id for this show: Temptation Island (BE/NL)

                        https://trakt.tv/shows/temptation-island-be-nl
                        Links to: https://www.thetvdb.com/?id=344567
                        Which is replaced by:
                        https://www.thetvdb.com/?tab=series&id=85335&lid=13

                        3 votes
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                          1 comment  ·  Data Refresh  ·  Admin →

                        • Duplicate "Don't Call Me Crazy"

                          https://trakt.tv/shows/don-t-call-me-crazy
                          https://trakt.tv/shows/don-t-call-me-crazy-2013

                          The second one is just a duplicate.

                          1 vote
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                            Completed  ·  1 comment  ·  Data Removal  ·  Admin →

                          • Remove Jurassic World 3D

                            Makes no sense to keep this duplicate, TMDB not found anyways

                            https://trakt.tv/movies/jurassic-world-3d-2015

                            1 vote
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                              Completed  ·  1 comment  ·  Data Removal  ·  Admin →

                            • Delete The Young Turks Special Episodes

                              Hi Justin!

                              Please delete the following episodes:
                              https://trakt.tv/shows/the-young-turks/seasons/0/episodes/219
                              https://trakt.tv/shows/the-young-turks/seasons/0/episodes/220
                              https://trakt.tv/shows/the-young-turks/seasons/0/episodes/221
                              https://trakt.tv/shows/the-young-turks/seasons/0/episodes/222
                              https://trakt.tv/shows/the-young-turks/seasons/0/episodes/223
                              https://trakt.tv/shows/the-young-turks/seasons/0/episodes/224
                              https://trakt.tv/shows/the-young-turks/seasons/0/episodes/225
                              https://trakt.tv/shows/the-young-turks/seasons/0/episodes/226
                              https://trakt.tv/shows/the-young-turks/seasons/0/episodes/227
                              https://trakt.tv/shows/the-young-turks/seasons/0/episodes/228
                              https://trakt.tv/shows/the-young-turks/seasons/0/episodes/229

                              I had them removed from TVDB because they were clips and not the full episode of the election coverage. Thanks!!!

                              3 votes
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                                1 comment  ·  Data Removal  ·  Admin →

                              • Westworld HBO Series is also listed as Movie in 2016 -> https://trakt.tv/movies/westworld-2016

                                Seems that https://trakt.tv/movies/westworld-2016 is a duplicate of https://trakt.tv/shows/westworld as a movie. But the 1973 movie is already listed under https://trakt.tv/movies/westworld-1973.

                                1 vote
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                                  1 comment  ·  Website  ·  Admin →

                                • Duplicate: Titans

                                  https://trakt.tv/shows/titans-127287
                                  https://trakt.tv/shows/titans-123578

                                  7 votes
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                                    Completed  ·  0 comments  ·  Data Removal  ·  Admin →

                                  • Duplicate movie

                                    https://trakt.tv/movies/edge-2015
                                    https://trakt.tv/movies/edge-2015-11-05

                                    3 votes
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                                      Completed  ·  0 comments  ·  Data Removal  ·  Admin →

                                    • Fake: Call Me by Your Name Sequel

                                      https://trakt.tv/movies/call-me-by-your-name-sequel

                                      1 vote
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                                        Completed  ·  0 comments  ·  Data Removal  ·  Admin →

                                      • Refresh "The Bureau" images

                                        Hi!
                                        Could you please refresh images of the show "The Bureau"?
                                        https://trakt.tv/shows/the-bureau?

                                        I added some higher quality images on TMDB (second season episodes thumbnails) some days ago, but they still don't show up on Trakt.

                                        Thank you!

                                        Uli666

                                        3 votes
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                                          1 comment  ·  Data Refresh  ·  Admin →

                                        • Non-episode in Champions

                                          https://trakt.tv/shows/champions/seasons/1/episodes/11

                                          Episode 11 of season 1 is some user's misguided attempt to gain staff attention for the correction of a mistake (which has since been corrected). Please remove it.

                                          1 vote
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                                            Completed  ·  0 comments  ·  Data Removal  ·  Admin →
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