General

We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

How can we improve Trakt.tv?

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  1. The New site...

    It's soo bad, soo soo soo soo bad please go back to the original

    1,319 votes
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      232 comments  ·  Website  ·  Admin →
    • Easier way to "unwatch" shows, season, and episodes

      It's pretty easy to accidentally click the "seen" icon, but it's not easy to delete that "seen" status. The seen icon should de-activate the "seen" status if clicked when it is active. It should also be easier to mark episodes or seasons as watched. (MyAnimeList does this pretty well.)

      991 votes
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        42 comments  ·  Website  ·  Admin →

        Trakt 2.0 is easier to undo the watched and collected actions. You can just click the button again and it will ask for confirmation to remove it. You can also remove single plays from your history page this way.

      • Improve the recommendation engine

        I really enjoy the service, I am considering paying for VIP access, but one thing that makes me mad in particular is the fact that the recommendations are so random. Based on what's hot in the first place and then maybe by some personal preference.

        For example, in my library I did not have a single comedy show. I just don't enjoy them. In the recommendations I got: Big Bang Theory, How I Met Your Mother, Modern Family, etc.

        It would be really nice to either name the recommendations 'see what's popular' or change the engine so it would recommend…

        822 votes
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          25 comments  ·  Website  ·  Admin →

          The recommendations are still processing, but in the mean time it’s been updated to recommend more relevant shows instead of blank or really weird shows. We’ll continue improving it.

        • More statistics on your user profile

          We all love statistics! =) So, here´s an ideia :

          -Top seen directors and actors.
          - a percentage view of each year
          - a percentage view of each genre

          something like this :

          http://sv.sens.sc/img/blog/104/senscritique-chronologie-270912.png

          and

          http://img593.imageshack.us/img593/2958/36110231.jpg

          http://img9.imageshack.us/img9/5850/58320006.jpg

          813 votes
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            8 comments  ·  Website  ·  Admin →
          • Calendar improvements

            I use the calendar function a lot and — from what I can see — functionality is *vastly* reduced compared to pre-upgrade.

            There’s no way to go back to earlier days (to see if I’ve missed anything), or indeed forward beyond a week. There are no popups to tell me what the icons mean.

            I used to be able to show my shows, all shows, new shows and season premiers. That’s been reduced to my shows and new shows.

            The big new poster icons for each show might look nice, but on a day when there are a lot of programmes on, this is…

            621 votes
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              45 comments  ·  Website  ·  Admin →
            • Add friends from facebook, twitter, etc

              Since there's a Facebook App for Trakt.tv, why doesn't it import your friends? I don't see any use for it other than that, yet it doesn't have that function.

              608 votes
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              • Make custom lists work in Trakt 2.0.

                Custom lists are in Trakt 2.0 (a bit hidden under Profile->Lists), but, as far as I know, shows cannot be added or removed from custom lists, and custom lists cannot be created or deleted. I realize the website developers probably plan to (re)implement this functionality. Just know that this is a very important feature for many users. And it needs to have an API too.

                580 votes
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                  85 comments  ·  Website  ·  Admin →

                  You can add, edit, and delete personal lists. You can add/remove items to any personal list from any movie, show, season, or episode summary page using the “Add to List” button.

                • Everything is way too big

                  All the images and a lot of the text on the site need to be cut to like 75%, I feel like this was designed for 90yos.

                  545 votes
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                    7 comments  ·  Website  ·  Admin →
                  • Customizable Dashboard - Trakt2.0

                    It would be useful if the dashboard (http://trakt.tv/dashboard) could be customized so users could turn on / off the widgets they find valuable.

                    The current dashboard includes an inbox section, upcoming schedule, last month stats, recently watched, and network activity.

                    If you don't use the social aspects of this site, inbox and network activity are pretty useless so I'd like to hide / collapse / turn them off.

                    I also don't keep up with the upcoming schedule, instead I work from the progress page trying forever to catch up with the shows I'm interested in. If I could…

                    487 votes
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                      5 comments  ·  Website  ·  Admin →
                    • XBMC script/plugin no longer functions

                      Script needs updating to the new API as most functions no longer work...

                      420 votes
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                        39 comments  ·  API  ·  Admin →
                      • Progress Page Needs "Least/Most Completed" Ways Back

                        Before 2.0 you could choose to see your progress organized by "Least Completed" and "Most Completed" besides "Recently Watched". I found it great because when I had little time to watch TV shows I choosed from the most completed ones and when I had a lot of time I could see the shows from which I have to watch a lot of episodes. It helped me a lot and I would really like to get this option back.

                        397 votes
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                        • Progress Page Needs "Hide Completed" Button Back

                          Before 2.0 there was an option to hide the shows you've watched 100% of the episodes for, leaving you with only the episodes you still need to watch. This was great for catching up on shows and the only practical way I found to do it, on your site. But now it's gone and now I have to scroll (and scroll, and scroll, and scroll (hint: giant images=bad) through pages of 100% completed shows to find the handful I haven't watched.

                          326 votes
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                            21 comments  ·  Website  ·  Admin →
                          • Please fix Trakt 2.0 re: the diary function, previously watched times & dates, unknown time, etc.

                            I have three concrete questions:

                            Are you planning to:

                            - re-install the option to check in from a later date or time? The option to select "Watched Previously" seems to be gone entirely.

                            - fix the "Check-In" and "I've Watched This" buttons to have a different function? Right now they do exactly the same: they add the date & time that you click them. ("Check-In" should select the end time automatically when you click it as you start watching - like it used to. "I've Watched This" should select the time you click it, like the "Seen" button did previously).

                            320 votes
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                              9 comments  ·  API  ·  Admin →

                              You can now set the date and time you watched any movie or episode. Click the right icon in the watched button. We don’t plan on supporting an unknown date right now since everything is key off of dates.

                            • Change the "watched" banner on TV Shows you have completed

                              For TV shows that you have watched every episode and is no longer on air say "completed" -- and for TV shows that are still running, say "up to date"

                              The current "watched" banner i think sounds more like you have watched one of the episodes, not all of them.

                              284 votes
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                                0 comments  ·  Website  ·  Admin →
                              • Attempt at constructive criticism over trakt2.0

                                Ok, my initial reaction to the new website is VERY negative, but instead of whining about it, I'm going to try and point out specific issues so that they can be addressed:

                                In no particular order:
                                1. The design looks like it is for tablets/phones. I don't use the website on my phone or tablet. I use it daily on my computer. Most of the screens have a VAST amount of wasted white space on both the left and right. Almost a third of the screen is wasted.

                                2. The calendar view was and is the only real reason I…

                                271 votes
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                                  14 comments  ·  Website  ·  Admin →

                                  Several of these have been addressed over the past weeks, namely the calendar updates. More calendar updates are still coming. The other ideas are covered in other topics and will be addressed.

                                • Can't seem to figure out how to rate shows on 2.0

                                  Not sure if I'm being a dumbass or if it's legit gone but I can't seem to rate anything anymore and my previous ratings are showing up on the banner across the items' icon but is sitting at 0% in the info bar across the bottom.

                                  263 votes
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                                    Ratings added to movie, show, season, and episode summary pages. You can also rate from any grid view by clicking the heart.

                                    You can also rate individual seasons now.

                                  • Use various colours on the Favourite Genres pie chart

                                    The currently used shades of red on the pie chart, makes it difficult to distinguish at a glance which sector is which.

                                    259 votes
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                                      3 comments  ·  Website  ·  Admin →
                                    • Hide shows from progress page

                                      The progress page is the feature that I use most, but since the new website this page is a great mess.

                                      I want to hide TV shows that I stopped watching and the documentary series I saw only one or two episodes.

                                      Another feature I really liked this page was that the shows were grouped by dates of last viewing.

                                      243 votes
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                                        14 comments  ·  Website  ·  Admin →
                                      • Allow changing password

                                        It seems it's not possible to change the password on your trakt.tv account currently (if it _is_ possible and I'm just not seeing it, please point me to the interface for it).

                                        242 votes
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                                          15 comments  ·  Website  ·  Admin →
                                        • Export to CSV

                                          I would find it very helpful to be able to export the shows that I am watching to a spreadsheet. This would make setting up custom RSS feeds with some of the sites I use much simpler.

                                          236 votes
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