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We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

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  1. 1 vote
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  2. DCI Banks

    The data for the show DCI Banks was recently changed on ITV website and theTVDB. What used to be S1 becaome S0, S2 became S1, etc.

    This has left Season 5 in your database which is a duplicate of Season 4 and should be deleted.

    1 vote
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  3. Mix Up in Episodes

    Hello,

    Just a few things I've noticed while watching this show. A few of the seasons are off compared to what is on tvdb. Season 4 has duplicate episodes of 7 & 8 and season 14 the last two episodes don't belong. There may be more, but that's just what I've noticed when watching those episodes.

    https://trakt.tv/shows/secrets-of-the-dead
    https://thetvdb.com/?tab=season&seriesid=73986&seasonid=605466&lid=7

    Also for some reason, when you view them as ALL, some of the episodes are out of order (ie: 3x01 before 2x01 or 3x06 4x02 3x07) and i'm not sure why that is.

    1 vote
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

    Fixed the episodes. By default, the all view is sorted by air date so that is why it appears out of order. No clue why TVDB has the data like that, or maybe some dates need an update there?

  4. Tooltips for longer episode titles in "Up next to watch" on dashboard

    This would be a simple QoL improvement. I frequently want to see full episode titles and it's a bit silly to have to load a whole new page (or inspect element) to see this data that the page already has available.

    1 vote
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

    if you hover over the poster image for a second, the full title will popup in a browser tooltip.

    I noticed a small bug if you hide spoilers, so I’ll have a fix for that later today.

  5. 1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  6. Allow additional comments that inhance understanding of a question being voted on.

    Allow additional comments by other members on the questions put forth to be voted on, if those additional comments would enhance the understanding of the issue.

    1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  7. Please refresh Battle Creek

    http://trakt.tv/show/battle-creek
    http://thetvdb.com/?tab=series&id=274802

    Series title has no leading caps - this has been fixed on tvdb but doesn't seem to have pulled through on trakt

    Many thanks

    1 vote
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    Completed  ·  0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  8. 1 vote
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  9. Data refresh for Ben 10: Omniverse

    Some episodes have doubled in different seasons. I'm not sure if it's because TVDB and TMDB have different season listings.

    https://trakt.tv/shows/ben-10-omniverse

    1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  10. Movies you want to watch list, esp for upcoming with notification options when available

    You have "collected" and "watched", I would like to see "want to watch"

    1 vote
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  11. Ended series

    https://trakt.tv/shows/ground-floor
    This series is cancelled. It is not however showing up as ended on the Trakt page. TVDB does reflect this with a statud on ended:
    https://thetvdb.com/?id=269895&tab=series

    1 vote
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. 1 vote
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  13. Duplicate Shows: In The Dark (2019)

    There are several duplicate shows for the CW series In The Dark (2019).

    The correct show is:
    https://trakt.tv/shows/in-the-dark-2019
    It has the proper TVDB series ID of 347645.

    Duplicates are:
    https://trakt.tv/shows/in-the-dark-130903
    https://trakt.tv/shows/in-the-dark-134012
    https://trakt.tv/shows/in-the-dark-154186
    https://trakt.tv/shows/in-the-dark-136858
    https://trakt.tv/shows/in-the-dark-140161
    They all have TVDB IDs that appear to not exist.

    Please merge or delete the duplicates.

    1 vote
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  14. 1 vote
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    Completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. 1 vote
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  16. 1 vote
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    3 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  17. filter watchlist by total runtime

    When I'm picking something to watch, most of the time I also want to know how big of a commitment its going to be. I would like to know how long it would take me to watch the show/film (total runtime), with the additional ability to filter my watchlist to the total runtime (ascending or descending)

    1 vote
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  18. Ninja Turtles: The Next Mutation has wrong episode count

    Trackt list a additional season 2 when the show only has 1 season, consisting 26 episodes. Please fix it.

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    Completed  ·  1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  19. Plugin for Popcorn Time

    Get a plugin to work with Popcorn Time

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    8 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  20. App & Site Proficiency

    I've written in this section once before and believed that a great addition to the app would be:
    A more accurate duration of all the TV shows as duration listed is not the actual duration of the show. I have noticed that multiple of my shows have changed this number but not all. I ask sincerely to find the duration of as many shows as possible (this will satisfy costumers and even make your app more efficient as the statistics will be more accurate). Thank You

    P.S. It could be a great addition to the site if you included a…

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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

    We use the duration as entered on TVDB, which is the broadcast/live duration. We are looking into other ways to get the duration, but in general its not wrong but just depends if you watch live or streamed content.

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