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We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

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  1. Yona of the dawn x2

    https://trakt.tv/shows/yona-of-the-dawn-2014 is a duplicate of https://trakt.tv/shows/yona-of-the-dawn. Both entries are associated with the same TMDB and TVDB listings.

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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  2. 1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  3. 1 vote
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    Completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Getting Error 400 with Add Items to Custom List Example

    I'm following the example for the API Call "Add items to custom list" but i t's allways returning the error 400 on the production server regardless of what i send.

    Thank you.

    1 vote
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    3 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  5. Lantern City: Remove air date

    The show "Lantern City" (https://trakt.tv/shows/lantern-city) hasn't been aired yet, there hasn't even been an announcement on the official website (http://www.lanterncitytv.com/).

    1 vote
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  6. 1 vote
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  7. Wrong country for "The Missing"

    Hi,

    Could you change the country information for this show :
    http://trakt.tv/show/the-missing
    It's United Kingdom not United States.

    Is there a way I can change myself this type of information? (On tvdb the network is BBC One, United Kingdom) but it does not appear on trakt)

    Thanks.

    1 vote
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    Completed  ·  1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  8. Duplicate Ekoda-Chan

    https://trakt.tv/shows/rinshi-ekoda-chan-2019 (correct version)

    https://trakt.tv/shows/rinshi-ekoda-chan (wrong duplicate)

    Please, delete the duplicate version

    1 vote
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  9. Blu Notte tv series missing titles/episodes

    The TV series Blu Notte is very incomplete and a lot of episodes titles are missing. You can take the missing information directly on Wikipedia (Italian page).

    Here the full lists of episodes: https://it.wikipedia.org/wiki/PuntatediBlunotte-Misteriitaliani

    If you have any problem with the language, I can help since I am a native speaker.

    1 vote
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    1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  10. 1 vote
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  11. Paypal

    I'm still not able to buy the yearly description with paypal.
    This is no rant but you are making a big mistake here. You should never ever frustrate a potential user that is willing to give you money. This should be your rule number one.

    1 vote
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    11 comments  ·  VIP  ·  Flag idea as inappropriate…  ·  Admin →
  12. 1 vote
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  13. 1 vote
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  14. 1 vote
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    Completed  ·  0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  15. 1 vote
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    Completed  ·  0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  16. The Plot Against Harry duplicate URL

    https://trakt.tv/movies/the-plot-against-harry-1990 appears to point to the same listing at https://trakt.tv/movies/the-plot-against-harry-1989, but with outdated metadata. I would expect either a 404 or a 301 redirect.

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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  17. Data Refresh request: Dark (2017) — TV Series

    It premieres Friday June 21 on Netflix (at 3 AM EST), and TVDB and TMDB show as much, but on Trakt it won't move off a Thursday June 20 release (9 PM) despite me clicking the 'Data Refresh' button.

    https://trakt.tv/shows/dark

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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

    The reason is the country for this show is set to Germany. TVDB has 3AM as the air time, but we use that + the country so that is 3AM in Germany which then is converted to your time zone.

  18. 1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  19. 1 vote
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  20. 1 vote
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
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