General

We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

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  1. 1 vote
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    2 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  2. Translate

    The show "Money Heist" isn't translated, the original title is "La Casa De Papel".

    1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  3. Better info on Wikipedia

    Often I find better info about episodes on Wikipedia, especially for lesser known shows. A good example is for "Come Dine With Me". This is not only for information but also for episode ordering and existence.

    Is it not possible to get the information from Wikipedia Episodes also or somehow compare to TVDB information.

    3 votes
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    0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  4. Add second user to account.

    My wife and I share a device, I would like to allow her to add content from her own login

    1 vote
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  5. Allow non-mainstream Email addresses for signing up to Trackt

    Basically, I'm not going to use a Google, Yahoo, or Outlook account for this web service, and would rather delegate the account to my Cock.li Email hosting Email address acount- and the sign up prevents me from making use of this.

    Please add more open-source and non mainstream uniform email providers to sign up options please

    1 vote
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

    We don’t prevent any email services, but there are some checks to cut down on using fake or spam related email address. I’m not saying that service is invalid, but if its not accepting the email it must be failing one of those security checks.

  6. Delete Specials

    The are no specials for this show on MyAnimeList and TMDB.
    Please remove it.

    https://trakt.tv/shows/the-devil-is-a-part-timer

    3 votes
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    1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  7. I’m unable to watch movies from 2 years ago and I’ve had this app for a year

    I’ve had this app for a year. All of a sudden I’m unable to watch movies that aren’t listed. Please help.

    1 vote
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    0 comments  ·  Mobile Apps  ·  Flag idea as inappropriate…  ·  Admin →
  8. I need more 480 and 360 links not getting it anymore my internet is slow

    Only getting links in hq myws openload and links are not opening to view movies help please

    1 vote
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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  9. Duplicate show

    https://trakt.tv/movies/violet-evergarden-surely-someday-you-will-understand-love-2018

    Actually is a special, and is already included in the VE show on Trakt.

    Thanks!

    2 votes
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  10. Video Girl Ai 2018

    Trakt lists a show called Ai the Video Girl having 2 seasons.

    https://trakt.tv/shows/ai-the-video-girl

    There was a show called Video Girl Ai 2018 airing on TV Tokyo from January 14, 2018 to April 1, and then one special with the same name airing January 19, 2019. There was no second season of this show.

    There was a separate show with a different cast called Video Girl Mai 2019 airing from April 12, 2019 to June 7th. It starred Mizuki Yamashita, Riku Hagiwara and Rena Takeda.

    1 vote
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  11. Adding film to collection removes previous plays

    I noticed this when my film play count recently went down. There was a film I had marked as watched last year (I saw it on TV, not then part of my collection). I've just added it to my collection, and now that play has disappeared, and my play count for that film is 0.

    1 vote
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  12. 4 votes
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  13. Sync with TV Time (API)

    There's been some posts in the past about this matter however none of had a solution, in this post (https://support.trakt.tv/forums/188762-general/suggestions/32788618-please-give-me-tvtime-api), Justin stated that he has no access to the TV Time API and no way to request an API key, I believe that through this link (https://api.tvshowtime.com/doc) that might somehow be possible. Hopefully you can take a look at it! Thanks!

    3 votes
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    1 comment  ·  API  ·  Flag idea as inappropriate…  ·  Admin →

    No plans our side to integrate their API since it doesn’t really contain all the features needed to fully sync data. Their app should ideally be integrated to send Trakt data.

    As for the API key, their docs indicate you still need to email them to get a key.

  14. 1 vote
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  15. Merge

    These two pages refer to the same direct-to-download show, and should be merged:

    https://trakt.tv/movies/aquaman-2006
    https://trakt.tv/shows/aquaman-2006

    It did not play in theatres (and thus is probably not a movie), and did not appear on the CW TV network. It was first made available on iTunes on July 24, 2006.

    1 vote
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    2 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  16. 1 vote
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    1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  17. The Twilight Zone (2019) has the wrong day

    The show https://trakt.tv/shows/the-twilight-zone-2019 says it airs on Thursdays but it actually airs on Wednesdays.

    1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  18. DCI Banks

    Hi

    The episodes on DCI Banks are incorrect and a season out. The links for season 5 go to the corresponding episode in Series 4. This happens every series so 4 brings up 3 etc.

    The upshot of this is that there are no series 5 links available.

    Are you able to correct?

    It seems others have pointed out some of this issue but not the series 5 links?

    Many thanks
    Al.

    1 vote
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    2 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  19. The chilling Adventures of Sabrina is labeled wrong for the season

    Morph can't find the episodes for Sabrina because the way the episodes are labeled

    1 vote
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  20. 1 vote
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    0 comments  ·  Mobile Apps  ·  Flag idea as inappropriate…  ·  Admin →
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