General

We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

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  1. 3 votes
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    • DVD/Blu-ray release dates for TV Shows

      Hi,

      Would it be possible to add the dvd/blu-ray release dates for tv shows just like the movies in the calendar?

      3 votes
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        Unfortunately we don’t have a datasource to get that info. If TMDB adds this in the future, then its something we can do. I guess it would actually be release dates for specific seasons.

      • 1 vote
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          Unfortunately we need to keep both for now. The issue is “movies” are sometimes added as TVDB specials or “specials” are added as standalone movies. We don’t currently have a way to merge these, but its something we are thinking about how to handle the best.

        • Reset just one season

          Would it be possible to add a button under Progress and each season (under "View seasons") to Reset progress? Right now it is only possible to Reset progress for the whole show, as far as I can see - but for some shows I only want to rewatch a specific season (which I like better than the other seasons).

          3 votes
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            1 comment  ·  VIP  ·  Admin →
          • Episodes without Aired date placed incorrectly when ordering list on Release date.

            When a list of episodes is ordered on "Release date" the episodes without an "Aired" date are ordered as if they precede the episodes with an "Aired" date.

            For example, when the list is ordered ascending, the episodes without an Aired date are placed before the episodes with an Aired date.

            1 vote
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              1 comment  ·  Website  ·  Admin →
            • Add to history show TV without air dates

              Many old TV series, especially anime years 1980-1990 have the date of the first but no air dates of each episode.

              If I want to add to history the series by trying "Right now", Release date "and" Other date "this error message appears" Doh! No aired episodes were found to watch. "At least the" Right now "should work, although being present the premiered date should work with all 3 methods.

              I also tried to mark them as watched while viewing the season page, but the error still appears.

              Mark every single episode on anime TV series of about 100-500 episodes…

              1 vote
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                2 comments  ·  Website  ·  Admin →

                Unfortunately, we need episode air dates to know what has aired or not. If an episode doesn’t have an air date, it could be an unaired episode (or for other shows, a future episode that hasn’t aired yet). There is also the case where there are sometimes invalid episodes for a show. For all those reasons, that is why we rely on having an episode air date.

              • 1 vote
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                • share on twitter when i finish a season

                  I don't activate the sharing on TV Episode because it would spam my followers if i bingewatch something but it would be nice if i could share that i finished a season, as a season takes more time to complete, it won't spam my twitter.

                  3 votes
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                    Unfortunately the data accuracy is not high enough to determine the end of the season. Episodes are added as the season airs, so the “last” episode keeps changing throughout the year for most shows.

                  • Data error: Anne with an E season 2 has already been released

                    Hello. I just want to let you know that Anne with an E season 2 has been released in Netflix yesterday, but here says that it will be released in september, so new episodes don't show up on my Up next to watch list. Can you fix it? Thanks!

                    1 vote
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                      We use TVDB, and they use the release date based on the original TV network. In this case, the episodes for season 2 must come out later on CBC (CA) then Netflix.

                    • TV show that is listed as movie

                      Hi, the television mini-series titled 'Fucking Adelaide' is listed as a movie rather than a Television show. It should be a six part show.

                      1 vote
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                      • Wrong season list in One Piece

                        Hello One Piece have correctly 12 Seasons. The newest episode is 841, in the 12. Season its episode 65.
                        But only in Trakt it says 19 Seasons, so its incompartible with 3rd apps/addons. Please set the list to 12 Seasons.
                        Thanks

                        1 vote
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                        • Delete TV show that Doesn't exist

                          This TV show doesn't exist: https://trakt.tv/shows/jon-richardson. Please remove.

                          The entry's name is "Jon Richardson", which is a person, not a Tv series.
                          It's four episodes comprise of, Funny Magnet, A Little Bit OCD, Nidiot Live, How to Survive the End of the World, which are all things Jon Richarson is in, however, they are all movies (not tv show episodes) and they all already have separate entries here on trakt.

                          Funny Magnet: https://trakt.tv/movies/jon-richardson-funny-magnet-2012

                          A Little Bit OCD: https://trakt.tv/movies/jon-richardson-a-little-bit-ocd-2012

                          Nidiot Live: https://trakt.tv/movies/jon-richardson-live-nidiot-2014

                          How to Survive the End of the World:https://trakt.tv/movies/jon-richardson-how-to-survive-the-end-of-the-world-2017

                          3 votes
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                          • SCREEN TV series information wrong.

                            SCREEN: https://trakt.tv/shows/screen-2015

                            Date and episodes information is wrong. Show description is correct.

                            Series only started this year: https://www.foxtelarts.com.au/shows/screen/

                            1 vote
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                            • Series add/refresh images

                              I, there's this portuguese series that has no images or episode names (only numbers) and I was wondering if you guys could refresh it or add some new images that I think are better than the one in TMDB and TVDB.

                              Serie: https://trakt.tv/shows/filha-da-lei
                              Images:
                              - Posters:
                              https://i.imgur.com/LkvzntR.jpg
                              https://image.tmdb.org/t/p/w200_and_h300_bestv2/AeS5dsbE2HUsZ9ONP7zllqA4mj5.jpg

                              - Backgrounds:
                              https://cdn-images.rtp.pt/EPG/imagens/33929_43112_38833.jpg
                              https://image.tmdb.org/t/p/w533_and_h300_bestv2/v5hARiX3qXDJgkWDbskgN0PKODQ.jpg

                              Episodes names: https://www.imdb.com/title/tt6258764/episodes?ref_=tt_ov_epl

                              Thank you.

                              1 vote
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                                Please update TMDB and TVDB with the new info and images. We use those data sources for all info and it helps out a lot of apps to get it updated there first. Thanks.

                              • Duplicate: Gravity Falls

                                https://trakt.tv/movies/gravity-falls-weirdmageddon-2016
                                This is not a movie but the last 3 episodes of Season 2 (show's finale)

                                1 vote
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                                • 1 vote
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                                    0 comments  ·  Website  ·  Admin →
                                  • Tweak privacy choices, do NOT save them in a cookie

                                    Due to the EU GDPR you recently introduced the "privacy" choices when you log in.

                                    Considering data minimization is a key point in it, the default preselected options must be the ones that keep the data at a minimum. So, perhaps change the defaults to off, instead of on.
                                    But many websites don't care about this point.

                                    Secondly, for god's sake, do NOT save those settings - that you only see when you login - in a cookie alone. That information is vital in a sense for the website to work correctly, so saving it on the account is justified.

                                    6 votes
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                                      4 comments  ·  Website  ·  Admin →

                                      I heard back and unfortunately they said this solution can only work with client side cookies and there isn’t a way to reliably store this server side.

                                    • MAKE EASIER TO ACCESS

                                      MAKE EASIER TO ACCESS

                                      1 vote
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                                      • Wrong airdates for Spongebob

                                        https://trakt.tv/shows/spongebob-squarepants/seasons/11

                                        These episodes:
                                        - My Leg!
                                        - Ink Lemonade
                                        - Mustard O'Mine

                                        ... haven't aired yet.

                                        3 votes
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                                        • Hi. Missing Images for TV shows: Kung Fu (1972) and newly imported anime Jang Geum`s Dream. Thanks

                                          Hi. Missing Images for TV shows: Kung Fu (1972) and newly imported anime Jang Geum`s Dream. Thanks

                                          1 vote
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                                            1 comment  ·  Data Refresh  ·  Admin →
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