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  1. Movie count feature broken

    I've noticed that the "count feature" (the purple button) on movie pages is not working. It is on TV episodes, but despite the fact that I know I have watched a particular movie more than once, the "counter" shows none (example: I've watched Moana twice, but on the Moana page, the purple button is "empty" as if I've never watched it at all, despite the fact that if I search it in my history, I can find both times I checked in to watch it).

    1 vote
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      0 comments  ·  Website  ·  Admin →

      This should fix itself once you watch another movie. Or you can try resetting your browser data.

      - sign out
      - clear cache and cookies for Trakt.tv in your browser
      - restart your browser
      - sign in

    • Inaccurate episode count

      When Calls the Heart season 2 (https://trakt.tv/shows/when-calls-the-heart/seasons/3) shows it has 10 episodes. It actually only had 7. TVDB supports this (https://www.thetvdb.com/?tab=season&seriesid=275517&seasonid=606746&lid=7). Can someone please correct this?

      1 vote
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        Completed  ·  0 comments  ·  Data Refresh  ·  Admin →
      • Episode count needs to be updated

        When Calls the Heart season 3 (https://trakt.tv/shows/when-calls-the-heart/seasons/3) shows it has 10 episodes. It actually only had 9 -- the 10th episode was a Christmas special which you have listed under the Specials as When Calls the Heart Christmas, airing in 2016 (https://trakt.tv/shows/when-calls-the-heart/seasons/0). TVDB supports this (https://www.thetvdb.com/?tab=season&seriesid=275517&seasonid=646661&lid=7). Can someone please correct this?

        1 vote
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          Completed  ·  0 comments  ·  Data Refresh  ·  Admin →
        • 3 votes
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          • 1 vote
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            • Incorrect episode count

              When Calls the Heart season 4 (https://trakt.tv/shows/when-calls-the-heart/seasons/4) shows it has 11 episodes. It actually only had 10. TVDB supports this (https://www.thetvdb.com/?tab=season&seriesid=275517&seasonid=693495&lid=7). Can someone please correct this?

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              • Another actor listed twice

                You have Kerry Condon listed twice on 3 Billboards Outside Ebbing Missouri.

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                  Completed  ·  0 comments  ·  Data Removal  ·  Admin →
                • Duplicated data

                  Season 3 of Rozen Maiden is actually the latter link.
                  https://trakt.tv/shows/rozen-maiden
                  https://trakt.tv/shows/rozen-maiden-zuruckspulen
                  TVDB and IMDB list Rozen Maiden and Rozen Maiden: Zurückspulen as 2 separate shows. Therefore please remove Season 3 from Rozen Maiden.

                  3 votes
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                  • 1 vote
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                    • 3 votes
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                        All have images when I viewed them, but I queued them for an image refresh as well. We use the top rated poster for Gone Girl, which is what TMDB has it set to currently.

                      • Actor listed twice

                        You have Nick Searcy listed twice for 3 Billboards.

                        1 vote
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                          Completed  ·  0 comments  ·  Data Removal  ·  Admin →
                        • aired date

                          I have some troubles with some shows, with the 'Doh! No aired episodes were found to watch.' error type.
                          the thing is there are dates listed...

                          https://trakt.tv/shows/deadbeat/seasons/2

                          I have tried to mark watch this season just to unlock the collection
                          but now I even can't remove the watched history...

                          I have managed, I don't know how, to collect 2nd season, but still can't remove the watched status...

                          can you help me with this?
                          thanks

                          1 vote
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                          • 1 vote
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                              Completed  ·  0 comments  ·  Data Removal  ·  Admin →
                            • 1 vote
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                                Completed  ·  0 comments  ·  Data Removal  ·  Admin →
                              • 1 vote
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                                  Completed  ·  0 comments  ·  Data Removal  ·  Admin →
                                • Incorrect Runtime

                                  The show https://trakt.tv/shows/forbidden-love-2008 is incorrectly showing the runtime as 180 mins instead of 83 mins (inclusive of opening and closing credits)

                                  1 vote
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                                  • Cutthroat Kitchen - season removals

                                    Seasons 14 & 15 have been removed on TVDB as the episodes are listed in the specials and in Season 13:
                                    https://trakt.tv/shows/cutthroat-kitchen/seasons/14
                                    https://trakt.tv/shows/cutthroat-kitchen/seasons/15

                                    3 votes
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                                      Completed  ·  0 comments  ·  Data Removal  ·  Admin →
                                    • 1 vote
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                                        Completed  ·  0 comments  ·  Data Removal  ·  Admin →
                                      • 1 vote
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                                          Completed  ·  0 comments  ·  Data Removal  ·  Admin →
                                        • Wrong number of episodes

                                          The bridge season 4 shows 9 episodes.

                                          Thetvdb and movies.org correctly shows 8 episodes. Please delete the last episode.

                                          https://trakt.tv/shows/the-bridge

                                          1 vote
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                                            Completed  ·  0 comments  ·  Data Removal  ·  Admin →
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