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We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

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  1. Animaniacs season 6 data refresh

    TVDB initially posted new Animaniacs skits as 42 individual episodes, but then combined them into 13 episodes. But on Trakt they are still 42 different episodes.

    3 votes
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  2. Animaiacs (2020) has two pages

    https://trakt.tv/shows/animaniacs-2020
    and
    https://trakt.tv/shows/animaniacs-2020-169716
    are for the same show, with the first having more details and the second having all the episodes and images for everything.

    9 votes
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  3. 6 votes
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  4. Can we block changes in series and films with the support of the community?

    So, a while ago I realized that some series receive changes in their information kind of out of the blue, when they don't need it and they already have the right information.

    For example, The Office (US), had some changes a while ago, but it was all right!

    My idea is this: Can we add a tool to make it impossible for changes to be made to a series/movie that already has its information in the right way?

    3 votes
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

    The issue is data changing at the source (usually TVDB, less frequently TMDB). For some reason, TVDB unlocked all their shows so old shows like The Office are allowed to have changes. They then fix it back to how it was and lock the show.

  5. Error 504: Gateway time-out

    What's going on with the Trakt website?
    I mean, it's been working on and off for the past few weeks at least but now it doesn't even open the page. I always get Error 504 gateway time-out or Error 502 bad gateway: it clearly says that the problem is neither in my browser nor in the Cloudflare, it's about the Host. I rely a lot on this website and don't really like using the app so I hope it's gonna be fixed soon!

    3 votes
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  6. Dexter

    Dexter keeps changing, sometimes several times a day, from ended to coming back. Why do you guys keep changing it? I'm getting very annoyed at the many notifications that you guys keep changing it. Stick with one.

    1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  7. Mobile web version "lists" need filtering by Type (movies, shows) 🙏

    When viewing a custom list on the mobile web site, it doesn't have "Type" in the filter. Really want to be able to filter custom lists by type (e.g., shows versus movies) like we can on desktop browser. So we can for example see only sci fi movies if we want to watch a movie, but not have to maintain separate sci fi television and movie lists.

    Thank you for considering! :-)

    3 votes
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

    You can do this on mobile. Click the gear icon in the top right, then the eye icon. At the bottom of that popup you can toggle the types on or off. You might need to scroll your browser down since the list is quite long.

  8. 1 vote
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  9. 3 votes
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  10. Random air time

    Hey Trakt team, I hate to bring this back up, but is there anything that could still be causing random air time info? Across multiple apps that sync with Trakt, the air time is off by several (random) hours. When a sync happens they sometimes correct themselves, and from what we are told by Uwe (SeriesGuide) and other developers, the sync is occuring properly, the air time is just incorrect. Any way we can look into this further?

    3 votes
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    8 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →

    I changed how air time is stored in our database, which should prevent this issue moving forward. If a show is still messed up, it should fix to match TVDB the next time it is refreshed. And it should stay that way with the correct value.

  11. Plastic Surgery Undressed: Episode removal

    Hi,

    1x04, 1x05 and 1x06 should be removed. Someone might have accidentally added them to the first instead of the second season (which later got corrected on TVDB I assume).

    Link: https://trakt.tv/shows/plastic-surgery-undressed/seasons/1

    TVDB: https://www.thetvdb.com/series/plastic-surgery-undressed/seasons/official/1

    3 votes
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  12. Filter my rated movies by rating

    One friend asked me what were the best movies I ever watched.

    I went to trakt, logged in, and tried to filter my rated movies by rating... seems a pretty basic fetaure, no?

    But I can't find how to do this. Help please?

    1 vote
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  13. 1 vote
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  14. 1 vote
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  15. 1 vote
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  16. 1 vote
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  17. 1 vote
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  18. 1 vote
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  19. Delete Duplicate Request

    Please Delete these Duplicates.

    TV Shows:
    https://trakt.tv/shows/diary-of-our-days-at-the-breakwater

    Movies:
    https://trakt.tv/movies/welcome-to-demon-school-iruma-kun-2019

    TV Shows are removed from TVDB & Movies from TMDB respectively.

    6 votes
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  20. 1 vote
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
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