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We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

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  1. Seton Academy - Data Refresh Not Working (2nd Request)

    https://trakt.tv/shows/seton-academy-join-the-pack

    I've already asked here in the forum before to Refresh the Data for this show because it is not updating automatically.

    https://support.trakt.tv/forums/188762-general/suggestions/40094497-seton-academy-data-refresh-not-working

    But even though my request is completed in the forum, it doesn't seems to be updated. Please look into this matter! Everything is updated on TMDB and TVDB.

    6 votes
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  2. Data Refresh Request

    Everything has been updated on TMDB and TVDB.
    Please refresh the following:

    Season 1 Poster:
    https://trakt.tv/shows/engaged-to-the-unidentified

    Episode Screenshots:
    https://trakt.tv/shows/we-never-learn-bokuben

    Background Cover, Main Poster, Season 1 Poster & Episode Screenshots:
    https://trakt.tv/shows/whispered-words

    6 votes
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    1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add Seasons filter to History

    It'd be super useful if you could filter your history by seasons, similar to how you can filter the ratings by season. As someone who rates everything I watch with the exception of episodes, it would be a lot easier to find seasons I haven't yet rated using the 'Hide-Rated' filter.

    Thanks in advance

    3 votes
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  4. Data Refresh

    Hi,
    *https://trakt.tv/shows/bozkir

    Need a data refresh. Can't see the poster or background pics etc.

    Thnx

    3 votes
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  5. 3 votes
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  6. 2 votes
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  7. 3 votes
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  8. 1 vote
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  9. Time Zone issue

    I’m in the mountain time zone, but the times listed mostly seem to be an hour off. For example, The Late Show with Stephen Colbert airs at 10:30 pm here, but the listing shows 11:30. Not a big deal, but when it gets annoying is when it creates a date error. Seth Meyers is on here at 11:30 pm, but the listings think it’s on a 12:30 am, so it thinks that it aired the night before it actually airs. IOW the monday night 11:30 pm show appears in listings as being on sunday night- really monday at 00:30. That…

    1 vote
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    0 comments  ·  Mobile Apps  ·  Flag idea as inappropriate…  ·  Admin →
  10. Duplicated Movie in Sandra Bullock Profile

    Our brand is Crisis 2015 and 2016

    1 vote
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  11. 1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  12. 1 vote
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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  13. DanandPhilgames needs refreshing

    2017 needs refreshing as it seems that it has repeated episodes which shouldn't be there. I checked TVBD and that is fine. There should be 95 episodes but trakt has 190 in that season. All the other seasons seemed to be fine on both sides, It's just 2017 that seems to have glitched?

    Thank you! :)

    3 votes
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  14. 1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  15. To The Ends of the Earth - Extra Episode

    According to TheTVDB there are only 3 episodes for Season 1 of To The Ends of the Earth, while there are 4 listed on Trakt.

    3 votes
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    1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  16. Pokémon

    Pokémon page (https://trakt.tv/shows/pokemon-1997) is completely messed up. I checked both TVDB and TMDB and realised that TMDB list of seasons/episodes is right according to the international order, but there is a problem with TVDB, because since season 16 they're using the japanese order (while seasons 1-15 follow international order). My suggestion is to sync trakt data according to TMDB.

    8 votes
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    Started  ·  1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  17. Bug: Losing window focus while typing a comment resets caret position to the beginning

    Browser: Chrome 81.0.4044.122
    OS: Windows 10 64-bit

    Repro steps:


    1. Click the button to add a comment and type a little bit

    2. Switch to another window

    3. Switch back to the browser

    Observed behavior: The caret has been reset to the beginning of the input box.
    Expected behavior: The caret is where it was before switching windows.

    3 votes
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  18. Data inconsistencies between Trakt/TMDB/IMDB for tv shows

    Hi! I'm working on an app that uses data from those several datasources and realized that there are sometimes inconsistencies in the Trakt data when they don't have the same seasons architecture.

    A couple examples:
    - Dragon ball : on trakt, divided in 6 seasons, on TMDB only 1 => doesn't really affect API but the TMDB links on the "season" page are all broken
    - Naruto : on trakt, divided in 5 seasons, 4 on TMDB, 1 on IMDB => same pb as above + Trakt API actually sends tmdbids that dont match and null imdbids for…

    3 votes
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    0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  19. WWE's The Bump Not Matching TVDB

    The following seasons no longer exist in TVDB and needs to be removed.

    "Season 2020"
    "Season 2019"

    Season 1 (partial) - these are in Season 2
    1x13 - 1x36

    Trakt Link: https://trakt.tv/shows/wwe-s-the-bump
    TVDB Link: https://www.thetvdb.com/series/wwe-the-bump

    3 votes
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    2 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  20. we bare bears special shorts time

    https://trakt.tv/shows/we-bare-bears/seasons/0 some specials are shorts, therefore their runtime is shorter, not 11 minutes.

    3 votes
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
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