General

We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

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  1. Madman streaming services

    Hi there,

    It’d be awesome to see support for the Madman streaming services:

    AnimeLab
    https://www.animelab.com/home
    Australia, New Zealand
    “AnimeLab is a dedicated Anime video platform streaming hits and simulcasts direct from Japan.”

    DocPlay
    https://www.docplay.com/
    Australia, New Zealand, UK
    “With a focus on curation and quality stories, DocPlay is the dedicated home of documentary content in Australia and New Zealand.”

    Garage Movies
    https://www.garagemovies.com/
    Global, with country-specific catalogues
    “Garage is the Largest Channel of Action Adventure Movies and TV Programs in the World.”

    Thanks!

    3 votes
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    0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
  2. Sword Gai episodes removal

    Please remove episodes 13 to 24 from season 1 of Sword Gai
    https://trakt.tv/shows/swordgai-the-animation

    Episodes 13 to 24 are duplicated they are in season 2.

    Thank you!

    1 vote
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  3. Issue with conflicting TMDB and TVDB import

    I've noticed at least one example where a show having different season delineation on TVDB and TMDB has lead to the seasons being named incorrectly.

    For example: One Piece Season 3 runs from episode 31 to 47 on Trakt and TVDB. However it is incorrectly titled "Drum Island Arc" which comes from TMDB. This is because season 3 on TMDB runs from episode 78 to 91 (which is correctly titled Drum Island Arc).

    Is it possible to prioritise one source for the information to avoid these issues?

    1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  4. 6 votes
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  5. Site errors

    I have 2 issues I wish to report.

    1 is that when viewing the stats page on a desk top the labels for the Networks don't show, all I get are dots of various colours, and no names. 2nd is that there has been a change in the last 24 hours where you have seperated shows shown on FX and FOX in to two categories, FX & FX (US), and FOX & FOX (US). There does not seem to be a need for this, and makes for unnecessary data, and screws with stats.

    4 votes
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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  6. 6 votes
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  7. Adventure Time Season 7/8 Refresh

    TV DB have reshuffled Seasons 7 and 8 of Adventure Time to "match the official order"
    As such we now have dupes on trakt, can someone do the deed and sort out the dupes please?

    https://trakt.tv/shows/adventure-time/seasons/7
    https://www.thetvdb.com/series/adventure-time/seasons/7

    https://trakt.tv/shows/adventure-time/seasons/8
    https://www.thetvdb.com/series/adventure-time/seasons/8

    9 votes
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  8. The New Adventures of Superman Missing Poster

    https://trakt.tv/shows/the-new-adventures-of-superman is missing a poster and the image refresh doesn't appear to be working

    1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  9. Delete episode (The Misadventures of Romesh Ranganathan)

    Hi!

    Please remove Season 2 Episode 5 of this series. Season 2 only has 4 episodes, and the erroneous fifth episode has now been removed from TVDB.

    https://trakt.tv/shows/the-misadventures-of-romesh-ranganathan/seasons/2/episodes/5

    Thanks!

    1 vote
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  10. Data Refresh for TMDB

    Hi, I've noticed that even though movies auto refreshes data from TMDB, TV series only refreshes data from TVDB as such poster/banner for TV shoes are not updated even though such things exists on TMDB. Is there any way this can be rectified? In the meantime, requesting data refresh (poster/banner) for:

    https://trakt.tv/shows/mulawin -> poster/banner not showing up even though it exists on TMDB/TVDB
    https://trakt.tv/shows/encantadia-2016 -> poster/banner not showing up even though it exists on TMDB/TVDB
    https://trakt.tv/shows/double-dragon -> data refresh to reflect series poster with actual art from the show

    1 vote
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    1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  11. Saint Seiya spinoffs should not be together with main show

    Saint Seiya has different spinoffs and they are listed together on trakt, here: https://trakt.tv/shows/saint-seiya
    Lost Canvas and Soul of Gold have different characters and are set on different periods of time. They are not part of the original series but spinoffs.
    Just like Saint Seiya: Saintia Shou is a different show (https://trakt.tv/shows/saint-seiya-saintia-shou) so should these two:

    Lost Canvas: https://trakt.tv/shows/saint-seiya-the-lost-canvas
    https://www.thetvdb.com/series/i-cavalieri-dello-zodiaco-saint-seiya-the-lost-canvas-il-mito-del-re-degli-inferi

    Soul of Gold: https://trakt.tv/shows/saint-seiya-soul-of-gold
    https://www.thetvdb.com/series/340582

    1 vote
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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  12. Please fix these entries

    Each one of these entries either has an incorrect TMDB URL, or shouldn't be listed in Movies as it is a TV-Mini-Series. They most likely have duplicate entries as well. If links are requested, I will do my best. But it would be nice not to.

    The list.

    Dr. Horrible's Sing-Along Blog
    Batman v Superman: Dawn Of Justice (Ultimate Edition)
    The Lord of the Rings: The Return of the King (Extended)
    Battlestar Galactica
    Family Guy Presents: Something, Something, Something, Dark Side
    The Lord of the Rings: The Fellowship of the Ring (Extended)
    The Lord of the Rings: The Two Towers…

    1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  13. 3 votes
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  14. Import TheMOVIEdb ID to existing TV shows

    Can someone add TheMOVIEdb id to https://trakt.tv/shows/mulawin ?

    I think it was imported w/o the TMDB id (no TMDB id on sidebar) and as such is not loading the poster/backdrop from the site. It may also need a data refresh for TVDB as the season poster and episode thumbnails were not imported. External ID for TVDB (368273) is already added to https://www.themoviedb.org/tv/928-mulawin?language=en-US

    The same foes for https://trakt.tv/shows/encantadia-2016. No TheMOVIEdb ID present on the sidebar and as such is not loading the poster/backdrop. It may also need a data refresh for TVDB as the season poster and episode thumbnails were…

    1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  15. 1 vote
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  16. Add streaming service filters to progress page

    I'd like to be able to filter my progress page to only show unwatched episodes that are available in my streaming service(s) of choice (and my location). It usually takes a long time between episodes going live and them appearing, for example, on Netflix.

    Similarly, it would be nice to have an RSS feed that notifies when episodes go live on chosen streaming service(s).

    4 votes
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    0 comments  ·  VIP  ·  Flag idea as inappropriate…  ·  Admin →
  17. 3 votes
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    1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  18. Missing images

    These 3 shows are badly in need of an image refresh please.. Thank you for your time..

    https://trakt.tv/shows/caribbean-life

    https://trakt.tv/shows/bahamas-life

    https://trakt.tv/shows/mexico-life

    3 votes
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    2 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  19. 3 votes
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  20. Trakt app won't sync after show is watched

    i have kodi 18.3 with the xanax build and synced my trakt account with the genesis app. my genesis tv collection sync'd with my account and lists all my shows but after i watch an episode the app won't sync and mark it as watched.

    i've reauthorized twice in the app, went into the build itself and authorized the entire platform but can't find an answer on my own.

    any ideas?

    please excuse my punctuation...typing from a phone.

    thanks!!!

    1 vote
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    0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →
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