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We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

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  1. Americas National Parks

    There appears to be a dupliate entry of this show?
    https://trakt.tv/shows/america-s-national-parks-2015
    https://trakt.tv/shows/america-s-national-parks

    both of which link to the same TMDB entry https://www.themoviedb.org/tv/78713-america-s-national-parks

    Are they able to be merged?

    1 vote
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  2. Dublicate Formula E

    There are the outdatet shows
    https://trakt.tv/shows/formula-e
    and
    https://trakt.tv/shows/formula-e-2014

    and the show with the new races
    https://trakt.tv/shows/formula-e-2018

    solution:
    delete formula-e and formula-e-2014
    rename forumla-e-2018 to formula-e

    1 vote
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  3. #Luimelia missing seasons 2 and 3

    This show info is correct on TVDB with data until season 3 but on Trakt it's only listing season 1. Can you please force refresh so it lists seasons 2 and 3?

    https://trakt.tv/shows/luimelia

    3 votes
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  4. Watchlist dosen't show anywhere

    Putting things on your watchlist does nothing. Nothing will show up in "up next" until you watch the first episode. This makes the watchlist useless for marking new shows you want to see later, as if you don't remember and manually mark the first episode as watched, you won't see it on TRACKT. There isn't even a way to just see the watchlist itself. Why does this feature exist if it does nothing?

    1 vote
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  5. kodi.tv Matrix 19 Media Center

    Since kodi.tv has switch to python 3 from python 2 completely. Would trakt.tv add-on that is in kodi.tv repo be able to work in there new kodi.tv Matrix 19 media center. As most dependency would be different for add-ons that are on python 3 in kodi.tv Matrix 19.

    1 vote
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    0 comments  ·  Media Centers  ·  Flag idea as inappropriate…  ·  Admin →
  6. Delete season

    https://trakt.tv/shows/super-dragon-ball-heroes/seasons/4

    Please delete this season, it doesn't exist yet (current ongoing is season 3) and even the first episode name is duplicated from a season 3 episode.

    Thanks in advance.

    1 vote
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  7. Getting many collected 1/0 with new shows

    Hey Justin,

    I'm seeing some of the new shows with irregularities in the counter of collected and available:


    • Superman & Lois

    • Debris

    • Pacific Rim: The Black

    And these are the ones I follow. Dunno about others.

    Just FYI, I've also encountered duplicates in syncing my DB with your API.
    I synch my DB by your "ids->trakt" on the JSON.


    • On my Resident Alien I had duplicates and triplicates from episode 5 onward.

    • On my Superman & Lois I had duplicates an triplicates from episode 3.

    Is your side having issues?

    Cheers,
    Gus

    1 vote
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  8. Manhunt with Joel Lambert - TMDB

    Manhunt with Joel lamber is listed as having no TMDB link
    https://trakt.tv/shows/manhunt-with-joel-lambert

    Admittedly, TMDB still needs some work, but this is listed under an alternative title "Lone Target" which has a separate tract entry
    https://trakt.tv/shows/lone-target

    Not sure if these can be linked together?

    1 vote
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  9. 1 vote
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  10. 3 votes
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  11. First Dates

    I cant REFRESH DATA
    UPDATED

    data is not updated
    You must add the 6th episode srason 16
    https://trakt.tv/shows/first-dates/seasons/16

    1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  12. Made in Chelsea

    Please update the episode date
    https://trakt.tv/shows/made-in-chelsea/seasons/18/episodes/13
    December 16, 0019 9:0
    orrect to
    December 16, 2019

    1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  13. Remove dropped shows from "Upcoming schedule"

    Basically what the title said. I tried pressing the ∅ button and it made the show disappear from "Up next to watch" but not from "Upcoming schedule". Is there a way to hide from both?

    3 votes
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  14. 3 votes
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  15. TMDB: Music's Greatest Mysteries

    In the data comparison, Music's Greatest Mysteries as missing on TMDB. The appropriate TMDB ID is 114762.

    1 vote
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  16. 3 votes
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  17. Pixar Short Films - mismatch episodes.

    Hi,

    There are a lot of mismatch episodes about 'Pixar Short Films' between Trakt page (https://trakt.tv/shows/pixar-short-films-1984), and the TVDB version of this TVShow.
    https://www.thetvdb.com/series/pixar-shorts

    Seasons 1, 2 and 3 doesn't exist on TVDB too.

    Can you fix it? Thanks

    3 votes
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  18. Refresh data

    Newest episode from a few days ago hasn't shown up on Trakt yet. Planning on getting VIP real soon but if someone else could refresh in the meantime that'd be great.
    https://trakt.tv/shows/trailer-park-boys-jail

    3 votes
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    1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  19. Run BTS

    The season/episode count for this series keeps getting messed up. idk if it's issues between TVDB and TMDB, but episodes that have aired in 2021 keep being deleted and changed. I've had to mark these episodes seen three times now.

    https://trakt.tv/shows/run-bts

    1 vote
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  20. 2 pages for a single series

    Hi, there are two pages (duplicate) for Country Comfort (Neftlix series). One with a link to TMDB and the other with a link to TVDB :

    https://trakt.tv/shows/country-comfort (with TVDB link)

    https://trakt.tv/shows/country-comfort-2021 (with TMDB link)

    This is exactly the same series and boths links (TMDB and TVDB) are ok.
    IMDB ID : tt11717394

    Please merge the data from these two pages into one.

    Thanks :)

    3 votes
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