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We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

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  1. Server Side Data Corruption

    I have reported this issue before, and came across it again with movie:
    https://trakt.tv/movies/the-mountain-between-us-2017

    This movie on the Trakt web site did not show watched or collected. I know this to be wrong. I checked my local media data (in tinyMediaManager) and sure enough, it is both collected and watched. It also shows that it has already synced to Trakt with this data. This is proven in 2 ways. First, I do not manually mark anything watched in tMM. I mark when watched on Trakt and sync that to tMM. Second, it has the Trakt ID logged, which means that…

    3 votes
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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  2. Watch now button missing from most lists using Opera

    In the last few days the watch now button has disappeared from all titles in almost every list view (people, watchlist, personal lists, search results) but appears on some lists (trending movies) when using Opera browser. Made sure the hide watch now option isn't selected. It appears to be OK on Firefox.

    1 vote
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    Started  ·  1 comment  ·  Watch Now  ·  Flag idea as inappropriate…  ·  Admin →
  3. Migrate data instead of deleting it

    Its starting to bother me that data goes missing all the time on trakt now. Its my 2nd time that I go to the site for Idol Room (https://trakt.tv/shows/idol-room/seasons/1) and half of my data is gone because someone reformated the data on tvdb from season 2 to season 1. Isnt there any way to migrate the data if the episode number matches anyway (Season 2 Episode 40 is now Season 1 Episode 40 for example) or at least look at the old data so I can do it by hand? I have to remember which episodes Ive seen…

    3 votes
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  4. Monitoring of servers time

    As local time set on servers that serve web content is critical to proper function (localStorage cache on user browsers gets out of sync), you should have some monitoring to ensure they all have local time set right. Few days ago you fixed time on one server, but seems there is at least one another, which is still ~14 seconds behind. Would be great to fix it and avoid such errors in the future.

    0 votes
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    Started  ·  1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  5. 1 vote
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  6. Wrong runtime on several series;

    SpongeBob SquarePants has the runtime set up wrong. The show usually aired (for exemple, the 3 firsts) 3 (or 2) episodes at once, gathering those, it would make the right 23 minutes. In case of the 3 first, 2 have 11 minutes and one has 1 minute. But, on Trakt, all of then have 11 minutes.

    And, the specials for Simpsons are, too, wrong.

    Would apreciate if this was fixed, thanks!

    3 votes
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    Started  ·  3 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  7. Bug in followers count.

    When on a users profile page, following a user isn't increasing the count but unfollowing decreases the count.

    Though refreshing the page fixes everything.

    1 vote
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    Started  ·  0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  8. scroll actors

    Unable to scroll Actors Regular/GuestStars

    Only able to see first 10 actors in the list

    Tired in Firefox and Chrome latest browsers . This bug seems to have started in last couple of months

    1 vote
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    Started  ·  3 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  9. Chinese database/infowiki support for Asian films

    Add support to display Chinese database/infowiki links for non-existent IMDB/Wikipedia links (vastly affected on Asian films), ex: https://trakt.tv/movies/links-love-2014

    Chinese database for movie info:
    https://movie.douban.com/subject/25851748/

    3 votes
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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  10. 1 vote
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    3 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  11. Portuguese Streaming Service - RTP Play

    It would be nice if we could have RTP Play ( https://www.rtp.pt/play/ ), which is the free streaming platform of Portugal's public television and radio broadcaster, as one of the streaming services available for Portugal in Watch Now.

    3 votes
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    0 comments  ·  Watch Now  ·  Flag idea as inappropriate…  ·  Admin →
  12. Add Turkish Streaming Services for Watch Now

    Is it possible to add Turkish streaming services to Watch Now.

    3 votes
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    0 comments  ·  Watch Now  ·  Flag idea as inappropriate…  ·  Admin →
  13. Madman streaming services

    Hi there,

    It’d be awesome to see support for the Madman streaming services:

    AnimeLab
    https://www.animelab.com/home
    Australia, New Zealand
    “AnimeLab is a dedicated Anime video platform streaming hits and simulcasts direct from Japan.”

    DocPlay
    https://www.docplay.com/
    Australia, New Zealand, UK
    “With a focus on curation and quality stories, DocPlay is the dedicated home of documentary content in Australia and New Zealand.”

    Garage Movies
    https://www.garagemovies.com/
    Global, with country-specific catalogues
    “Garage is the Largest Channel of Action Adventure Movies and TV Programs in the World.”

    Thanks!

    3 votes
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    0 comments  ·  Watch Now  ·  Flag idea as inappropriate…  ·  Admin →
  14. Issue with conflicting TMDB and TVDB import

    I've noticed at least one example where a show having different season delineation on TVDB and TMDB has lead to the seasons being named incorrectly.

    For example: One Piece Season 3 runs from episode 31 to 47 on Trakt and TVDB. However it is incorrectly titled "Drum Island Arc" which comes from TMDB. This is because season 3 on TMDB runs from episode 78 to 91 (which is correctly titled Drum Island Arc).

    Is it possible to prioritise one source for the information to avoid these issues?

    6 votes
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    Researching  ·  1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  15. Please fix these entries

    Each one of these entries either has an incorrect TMDB URL, or shouldn't be listed in Movies as it is a TV-Mini-Series. They most likely have duplicate entries as well. If links are requested, I will do my best. But it would be nice not to.

    The list.

    Dr. Horrible's Sing-Along Blog
    Batman v Superman: Dawn Of Justice (Ultimate Edition)
    The Lord of the Rings: The Return of the King (Extended)
    Battlestar Galactica
    Family Guy Presents: Something, Something, Something, Dark Side
    The Lord of the Rings: The Fellowship of the Ring (Extended)
    The Lord of the Rings: The Two Towers…

    1 vote
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    Planned  ·  2 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  16. Add streaming service filters to progress page

    I'd like to be able to filter my progress page to only show unwatched episodes that are available in my streaming service(s) of choice (and my location). It usually takes a long time between episodes going live and them appearing, for example, on Netflix.

    Similarly, it would be nice to have an RSS feed that notifies when episodes go live on chosen streaming service(s).

    7 votes
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    VIP Ideas  ·  0 comments  ·  VIP  ·  Flag idea as inappropriate…  ·  Admin →
  17. Delete Movie

    There are multiple entries for The Langoliers in Movies:
    https://trakt.tv/search/movies?query=The%20Langoliers

    There is also an entry in Shows
    https://trakt.tv/search?query=The+Langoliers

    It is listed on TMDB as both a Show:
    https://www.themoviedb.org/tv/18197-the-langoliers

    It is listed on IMDB as TV-Mini-Series:
    https://www.imdb.com/title/tt0112040

    Please delete all movie entries.

    1 vote
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    Started  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  18. Delete Movies

    These items are not Movies. They are TV Mini-Series.

    Please delete:
    https://trakt.tv/movies/battlestar-galactica-2003
    https://trakt.tv/movies/battlestar-galactica-the-mini-series-2003

    Here they are on IMDB and TMDB as TV Mini-Series
    https://www.imdb.com/title/tt0314979
    https://www.themoviedb.org/tv/71365-battlestar-galactica

    Item is NOT listed as a Movie on TMDB. Only as a TV Show.
    https://www.themoviedb.org/search?query=Battlestar%20Galactica%202003

    Please delete all Movie entries.

    1 vote
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    Started  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  19. 'Lists' drop down menu sorting of: private & public lists

    Option to filter out personal lists that are made:
    Private
    Public

    Ideally integrated within the drop down menu on the list page

    Thanks :-)

    3 votes
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    Started  ·  2 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  20. Season Posters in History

    At DashBoard we can choose to display Season Posters of the Series... It's not essential, but it would be interesting if we could also choose to display Season Posters on the History page

    3 votes
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
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