General
We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.
-
Velvet- 55/54 episodes completed error + check back next season isn't correct
When I finished Velvet, I saw at my progress that it says "55/54 episodes completed" Please update the end number. There are 55 episodes instead of 54 as season 1 of Velvet counts 16 episodes and not 15 as it suggests, we also need a tumbnail for this episode. https://www.netflix.com/search?q=velvet&jbv=80018046&jbp=0&jbr=0 as seen on Netflix. It also says "check back next season", the show ended after 4 seasons, please update this!
1 voteWe use TVDB for all episode info and Trakt matches up with what they have now.
-
10 votes
Fixed. It was re-added then removed from TVDB again.
-
4 votes
Dupes all removed.
-
Improve the way the "reset progress" works
I like to re-binge-watch shows from time to time, and the "reset progress" function is great to keep track. However, it could be slightly improved.
I just finished rewatching a show, and was surprised to see that episode 1x01 is back on my "Up next to watch" dashboard section. Also my progress page lists the show as 96% completed, not 100%.
What probably happened is that I marked the first episode as watched, and a couple of minutes later, used the "reset progress" option. Yup, my fault, I should have first reset the progress, and then mark the first episode…
3 votesPlease see the comments, most of this can be done already.
-
Year in Review - Month Summary - wrong date range
When I choose specific month for Year in Review, it moves me to history page with custom filter, for example:
https://trakt.tv/users/franiis/history/episodes?start_at=2018-06-30&end_at=2018-07-31T23:59:59But this date range specified in request is off by one day (it starts one day earlier, so if July is chosen, I also get episodes from last day of June).
I'm in Polish time zone (it may be relevant) and from some reason start_at doesn't specify time (HH:MM;SS), but end_at does.
2 votesUpdate will out later this week to include the T00:00:00 component in the start_at field.
-
Won't remove bad poster (Different Like Me)
I've been trying to refresh the images for this entry: https://trakt.tv/movies/different-like-me-2010 for probably two months or so now. It won't remove the bad poster that has been since removed from TMdb. Please refresh images.
3 votesPosters aren’t auto removed, I had to manually remove it. The real fix should be uploading the correct poster on TMDB, then an image refresh will correct it. Thanks.
-
Remove episodes
This Show ended and the season has 32ep but appears 40ep
https://trakt.tv/shows/your-honor-2018References TMDb
https://www.themoviedb.org/tv/809591 voteRemoved 1×33 – 1×40
-
Exact episode runtimes for Netflix’s 1983
https://trakt.tv/shows/1983-2018
All episodes for season 1 are listed at 60 minutes each. The actual runtimes are (info from Netflix):
Ep 1: 58 mins;
Ep 2: 50 mins;
Ep 3: 57 mins;
Ep 4: 56 mins;
Ep 5: 50 mins;
Ep 6: 59 mins;
Ep 7: 56 mins;
Ep 8: 1 hr 2 mins.Does this data usually come directly from Netflix? Or is the vague runtime taken from TVDB/TMDB?
1 voteThe show runtime is taken from TMDB, then fallsback to TVDB. The specific episode runtimes are from our watch now streaming links, if they send us that info. There isn’t great coverage for specific episode runtimes though.
-
Episodes Missing from Progress for Junkyard Wars
For example, Junkyard Wars Seson 11 doesn't show up in my progress page, but it is there in the detail page.
3 votesIt sounds like you have that season hidden from your progress. You can restore it at https://trakt.tv/settings/hidden.
-
dragon ball super
The title is incorrectly set to dildo ball super
4 votes -
duplicates and wrong types (show as movie aand vice-versa)
https://trakt.tv/movies/true-women-1997
https://trakt.tv/movies/true-women-1997-05-18
https://trakt.tv/shows/true-womenhttps://trakt.tv/shows/the-fades
https://trakt.tv/movies/the-fades-2011https://trakt.tv/shows/hitler-the-rise-of-evil
https://trakt.tv/movies/hitler-the-rise-of-evil-2003
https://trakt.tv/movies/hitler-the-rise-of-evil-2003-05-18
https://trakt.tv/movies/hitler-the-rise-of-evil-2003-401554https://trakt.tv/movies/batman-v-superman-dawn-of-justice-ultimate-edition-2016-03-20
https://trakt.tv/movies/batman-v-superman-dawn-of-justice-ultimate-edition-2016https://trakt.tv/movies/j-r-r-tolkien-s-the-hobbit-2015-12-01
https://trakt.tv/movies/j-r-r-tolkien-s-the-hobbit-2015-373788
https://trakt.tv/movies/j-r-r-tolkien-s-the-hobbit-2016
https://trakt.tv/movies/j-r-r-tolkien-s-the-hobbit-2015-02-01
https://trakt.tv/movies/j-r-r-tolkien-s-the-hobbit-2015https://trakt.tv/movies/the-lost-spider-pit-sequence-2005
https://trakt.tv/movies/the-lost-spider-pit-sequence-2005-11-22https://trakt.tv/movies/the-hobbit-the-battle-of-the-five-armies-extended-edition-2015
https://trakt.tv/movies/the-hobbit-the-battle-of-the-five-armies-extended-2015https://trakt.tv/movies/the-hobbit-the-desolation-of-smaug-3d
https://trakt.tv/movies/the-hobbit-the-desolation-of-smaug-2013https://trakt.tv/movies/the-lord-of-the-rings-the-motion-picture-trilogy-2003 -> this is not a movie, should be removed
This is a duplicated music video:
https://trakt.tv/movies/isabelle-adjani-pull-marine
https://trakt.tv/movies/isabelle-adjani-pull-marine-1984https://trakt.tv/shows/neverland
https://trakt.tv/movies/neverland-2011-12-04
https://trakt.tv/movies/neverland-2011-12-09
https://trakt.tv/movies/neverland-2011this is an ad : https://trakt.tv/movies/coco-mademoiselle
https://trakt.tv/movies/the-croods-2-2020-09-08
https://trakt.tv/movies/the-croods-2-2020https://trakt.tv/movies/anna-2015-10-14
https://trakt.tv/movies/will-butler-anna-20151 vote -
Duplicate show
https://trakt.tv/shows/homecoming/ is a bad duplicate of https://trakt.tv/shows/homecoming-2018
1 voteFixed and https://trakt.tv/shows/homecoming is the correct link now.
-
Remove movie
https://trakt.tv/movies/the-adventures-of-tintin-prisoners-of-the-sun-2018
Does not exist on TMDB
1 vote -
Delete TV-Show Duplicated
Hi, can you remove this TV-Show is duplicated
https://trakt.tv/shows/eat-in-styleThe TV-Show is completed in this link
https://trakt.tv/shows/eat-in-style-2018
https://www.thetvdb.com/series/eat-in-style20181 vote -
Refresh
Refresh data;
https://trakt.tv/shows/no-7-20001 voteQueued for a refresh.
-
1 vote
-
Originalos (the cartoon) is missing few info, like pictures
This is the show: https://trakt.tv/shows/originalos
1 voteQueued for a refresh.
-
Additional episodes of Tidelands
Episodes 9&10 are listed but thee don't exist.
https://trakt.tv/shows/tidelands/seasons/1/episodes/9
https://trakt.tv/shows/tidelands/seasons/1/episodes/10They've been removed from TheTVDB: https://www.thetvdb.com/series/tidelands/seasons/1
Source from Netflix: https://www.netflix.com/title/80191239
Could episodes nine and ten please be removed? Thanks.
1 vote -
1 vote
-
Refresh (Ordeal by Innocence)
Hi,
https://trakt.tv/shows/ordeal-by-innocence
I've queued a refresh of this title a couple of days ago, but it doesn't complete, pressing it again prompts it's "already queued for a refresh".
Can you see why it's stuck? Other titles I've queued for a refresh have worked fine.
Thanks!
1 voteThis should work and properly queue for an update now.
- Don't see your idea?