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← Support & Feedback for Trakt

We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

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  1. https://trakt.tv/shows/hidden-things

    This show hasn't been updating for a while. The title should change to Kakushigoto for example...

    REFRESH DATA
    UPDATED 18 MAR 2020

    https://trakt.tv/shows/hidden-things

    54 votes
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    Completed  ·  9 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

  2. Remove Magnum P.I. S02E21

    S02E21 (https://trakt.tv/shows/magnum-p-i-2018/seasons/2/episodes/21) doesn't exist on TVDB, so it should be removed from Trakt.

    32 votes
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    Completed  ·  2 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  3. Request refresh of series (one episode was removed from thetvdb.com)

    Regarding the series Previously Recorded:
    2017x05 was removed from thetvdb, which corresponds to the truth but is not yet visible on Trakt.

    The episodes have been re-ordered, so 2017x05 still exists but 2017x14 does not anymore (shifting the episodes).

    Please refresh season 2017 of Previously Recorded.

    Trakt:
    https://trakt.tv/shows/previously-recorded/seasons/2017

    Thetvdb:
    https://www.thetvdb.com/series/previously-recorded/seasons/official/2017

    Thank you in advance!

    Kinds regards,
    MH

    6 votes
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    6 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

  4. American Dad! season 16 includes season 17 episodes for some reason

    https://trakt.tv/shows/american-dad

    28 votes
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    1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

  5. Last Refreshed Date

    If possible please add the date on which a Show or Movie has been last refreshed to their pages.
    By refresh I am talking about the Manual Refresh someone triggers not the automatic one which the site does.

    https://i.imgur.com/5uyZOho.jpg

    43 votes
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    2 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminJustin Nemeth (CEO / Founder, trakt) responded

    Updated date will be added in this week’s website update. The manual and automated procedure are really the same thing, so it’s just one date we track when it was last refreshed.

  6. Remove Season 3 of Chilling Adventures of Sabrina

    Both TVDB and TMDB seams to have decided that Part 3 belongs to season 2, so therefor season 3 does not exist.
    https://trakt.tv/shows/chilling-adventures-of-sabrina/seasons/3

    42 votes
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    Completed  ·  2 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  7. Data removal the Politician

    https://trakt.tv/shows/the-politician/seasons/2
    The second season only has 7 episodes and there are 8 currently on the website. In TVDB the season has only 7 episodes

    13 votes
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    Completed  ·  1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  8. American Dad 16x21 - Please delete

    This episode added to TVDB in error and now removed - please delete
    https://trakt.tv/shows/american-dad/seasons/16/episodes/21

    24 votes
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    Completed  ·  2 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  9. Trakt.tv programs that are incorrect compared to TVDB

    There are programs in trakt.tv that episode lists don't match up with TVDB episode lists of the same programs

    1 vote
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    8 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminJustin Nemeth (CEO / Founder, trakt) responded

    I fixed some of these, but most seemed correct and already matched the episode order from TVDB.

    Also, it would be great if you can post these as individual requests so we can effectively marked them as completed. Thanks!

  10. Anime duplicates

    https://trakt.tv/movies/her-blue-sky-2019-10-11 and https://trakt.tv/movies/her-blue-sky-2019-470720 are duplicates of https://trakt.tv/movies/her-blue-sky-2019

    https://trakt.tv/movies/sound-euphonium-the-movie-our-promise-a-brand-new-day-2019 is a duplicate of https://trakt.tv/movies/sound-euphonium-the-movie-our-promise-a-brand-new-day-2019-04-19 even though the former has the correct URL on Trakt, dunno what’s that about.

    https://trakt.tv/shows/156406 is a duplicate of https://trakt.tv/shows/rent-a-girlfriend

    https://trakt.tv/movies/love-be-loved-leave-be-left is a duplicate of https://trakt.tv/movies/love-be-loved-leave-be-left-2020 even though the former links to the correct TMDB entry.

    https://trakt.tv/shows/adachi-and-shimamura and https://trakt.tv/shows/adachi-and-shimamura-2020 are duplicates, the URL indicates the former is correct, but the latter has correct TVDB/TMDB links.

    https://trakt.tv/movies/fragtime-2019-11-22 is a duplicate of https://trakt.tv/movies/fragtime-2019

    https://trakt.tv/shows/ssss-dynazenon doesn’t exist on TVDB yet, but there is an entry on Trakt.

    https://trakt.tv/movies/our-seven-day-war-2019-12-13 is a duplicate of https://trakt.tv/movies/our-seven-day-war-2019 even though the former has the correct…

    13 votes
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    1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  11. Gravity Falls Season 2 Episode 21

    Gravity Falls Season 2 Episode 21 should be deleted, since it does not actually exist.

    21 votes
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    Completed  ·  1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  12. Delete Mushishi Duplicates

    Please Delete these Duplicate Movies. They are removed from TMDB.

    https://trakt.tv/movies/mushishi-special-hihamukage-2014
    https://trakt.tv/movies/mushishi-the-next-chapter-path-of-thorns-2014

    10 votes
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  13. Whose line is it anyway incorrect episodes

    Episodes S15E13 (https://trakt.tv/shows/whose-line-is-it-anyway-1998/seasons/15/episodes/13) and S15E14 (https://trakt.tv/shows/whose-line-is-it-anyway-1998/seasons/15/episodes/14), are actually S16E01 (https://trakt.tv/shows/whose-line-is-it-anyway-1998/seasons/16/episodes/1) and S16E02 (https://trakt.tv/shows/whose-line-is-it-anyway-1998/seasons/16/episodes/2). The info in each one is correct.

    I've searched the TV DB (https://www.thetvdb.com/series/whose-line-is-it-anyway/seasons/official/15) and the movie db (https://www.themoviedb.org/tv/64978-whose-line-is-it-anyway/season/7) and there are no such episodes in season 15. (In the movie db, it's a separate show, counting seasons from 2003, instead of 1998).

    S15E13 (https://trakt.tv/shows/whose-line-is-it-anyway-1998/seasons/15/episodes/13) and S15E14 (https://trakt.tv/shows/whose-line-is-it-anyway-1998/seasons/15/episodes/14) should be removed

    17 votes
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    2 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  14. Remote Black Mirror Duplicate

    Episode https://trakt.tv/shows/black-mirror/seasons/2/episodes/4 is a duplicate of S0E1 - already removed on TVDB.

    This exact scenario was also fixed in March - is there a way to stop season 2 from updating anymore?

    11 votes
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    2 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  15. Psycho-Pass - Remove Episodes from Season 3

    There are currently three more episodes listed for season 3 than are on thetvdb. they seem to have been unlisted and new entries where made under specials.

    https://trakt.tv/shows/psycho-pass/seasons/3

    Thanks

    21 votes
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    Completed  ·  1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  16. Data Delete Request

    Please Delete the following, they have been removed from TVDB.

    Delete Special Season:
    https://trakt.tv/shows/darling-in-the-franxx
    https://trakt.tv/shows/the-devil-is-a-part-timer
    https://trakt.tv/shows/just-because
    https://trakt.tv/shows/after-the-rain
    https://trakt.tv/shows/somali-and-the-forest-spirit
    https://trakt.tv/shows/beastars
    https://trakt.tv/shows/hinako-note

    Delete Special Episode 03:
    https://trakt.tv/shows/anohana-the-flower-we-saw-that-day/seasons/0

    Delete Special Episode 02:
    https://trakt.tv/shows/your-lie-in-april/seasons/0

    Delete Special Episode 05:
    https://trakt.tv/shows/angel-beats/seasons/0

    Delete Special Episode 03 - Special Episode 06:
    https://trakt.tv/shows/death-note/seasons/0

    Delete Special Episode 02 - Special Episode 07:
    https://trakt.tv/shows/masamune-kun-s-revenge/seasons/0

    Delete Special Episode 06 - Special Episoe 07:
    https://trakt.tv/shows/durarara/seasons/0

    Delete Special Episode 02 (and then Refresh the Data for this Season):
    https://trakt.tv/shows/another/seasons/0

    Delete Episode 04:
    https://trakt.tv/shows/super-dragon-ball-heroes/seasons/3

    15 votes
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  17. The Politician - Season 2

    So with the new season, new problems araised:
    - all episodes appear to be 1 hour long instead of the correct 30-50 minutes(differs per episode)
    - there's no direct connection to watch it in netflix

    12 votes
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

  18. Problem with lists

    I can't create a new list or edit the description of the ones existing. I tried using Opera, Edge and Chrome and it doesn't work in any.
    Any ideas?

    4 votes
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    3 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

  19. Star Wars resistance - Remove 01x21 Again

    01x21 has somehow made its way back again. It shouldn't be there.

    Season 1
    tvdb: https://www.thetvdb.com/series/star-wars-resistance/seasons/official/1/
    trakt: https://trakt.tv/shows/star-wars-resistance/seasons/1

    12 votes
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  20. "The Young Pope" season removal

    https://trakt.tv/shows/the-young-pope/seasons/2

    Season has now been removed from TVDB.

    24 votes
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    Completed  ·  2 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
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