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← Support & Feedback for Trakt

We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

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  1. Last Refreshed Date

    If possible please add the date on which a Show or Movie has been last refreshed to their pages.
    By refresh I am talking about the Manual Refresh someone triggers not the automatic one which the site does.

    https://i.imgur.com/5uyZOho.jpg

    43 votes
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    2 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  AdminJustin Nemeth (CEO / Founder, trakt) responded

    Updated date will be added in this week’s website update. The manual and automated procedure are really the same thing, so it’s just one date we track when it was last refreshed.

  2. Remove Season 3 of Chilling Adventures of Sabrina

    Both TVDB and TMDB seams to have decided that Part 3 belongs to season 2, so therefor season 3 does not exist.
    https://trakt.tv/shows/chilling-adventures-of-sabrina/seasons/3

    42 votes
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    Completed  ·  2 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  3. Psycho-Pass - Remove Episodes from Season 3

    There are currently three more episodes listed for season 3 than are on thetvdb. they seem to have been unlisted and new entries where made under specials.

    https://trakt.tv/shows/psycho-pass/seasons/3

    Thanks

    24 votes
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    Completed  ·  1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  4. "The Young Pope" season removal

    https://trakt.tv/shows/the-young-pope/seasons/2

    Season has now been removed from TVDB.

    24 votes
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    Completed  ·  2 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  5. Talking Dead: Remove 9x12 and later

    Talk show has been postponed because of COVID-19

    https://trakt.tv/shows/talking-dead/seasons/9/episodes/12

    https://www.thetvdb.com/series/talking-dead/seasons/official/9

    7 votes
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    Completed  ·  5 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  6. Body of Proof - no extra episode

    You recently added a 10th episode to the first season of the series "Body of Proof". There is no 10th episode, there are only 9 episodes in the first season.
    https://trakt.tv/shows/body-of-proof/seasons/1
    https://www.thetvdb.com/series/body-of-proof/seasons/official/1

    5 votes
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    3 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  7. The Protector Season 3 Episode count

    The Protector's Season 3 has 7 episode but in its page in trakt there are 10 episodes. It is needed to be updated.

    https://thetvdb.com/series/hakan-muhafiz/seasons/official/3

    15 votes
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    Completed  ·  2 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

  8. Cosmos: Possible Worlds

    Please delete duplicate, entry has been removed from TVDb:

    https://trakt.tv/shows/cosmos-possible-worlds-2020

    12 votes
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    1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  9. Rick and Morty 4x06 Rattlestar Ricklactica doens't exist

    https://trakt.tv/shows/rick-and-morty/seasons/4/episodes/6

    This episode doesn't exist, and it's a copy of 4x05. Please remove
    |
    https://www.thetvdb.com/series/rick-and-morty/seasons/official/4

    24 votes
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    Completed  ·  0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

  10. Black Clover Extra Seasons

    Seasons 2 and 3 got added to tvdb and these seasons are now dupes of episodes in the 1st Season. I posted on tvdb and they have removed the extra seasons and have locked the series so new seasons can't be added again.

    https://trakt.tv/shows/black-clover/seasons/2
    https://trakt.tv/shows/black-clover/seasons/3

    Thanks

    27 votes
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    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  11. Remove wrong numbered doublette Episodes from Detektive Conan Series

    Somenone had messed with ALL Episodes from Detective Conan Series
    https://trakt.tv/shows/detective-conan

    Every Episode is doubled with wrong Naming

    example: Season 6 Episode 1 which is the 220th Episode in the Series

    The right one:
    6x01 (220) The Client Full of Lies (Part One)
    https://trakt.tv/shows/detective-conan/seasons/6/episodes/1

    and the wrong doublette
    6x220 (220) The Client Full of Lies (Part One)
    https://trakt.tv/shows/detective-conan/seasons/6/episodes/220

    24 votes
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    5 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  12. Naruto - Data Refresh Request

    https://trakt.tv/shows/naruto

    Somebody made a huge mess of this show. It only has 220 Episodes (Excluding Specials). But now it is showing 303.

    Please Refresh the data and remove the unnecessary episodes.

    On TVDB it is perfectly managed.
    If it is possible in Data Refresh to take Images from only TVDB then please take it from there.

    On TMDB it has not been managed properly.

    21 votes
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    6 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

  13. Organize seasons in Super Dragon Ball Heroes

    https://trakt.tv/shows/super-dragon-ball-heroes

    Currently 20 episodes have been aired in all anime

    TMDB: 1 season with 20 episodes aired and 10 not aired... 30 in total!

    TVDB: The anime is divided into 3 seasons (6 + 13 + 1 episodes)

    And here on Trakt...
    Season 1 has 22 episodes... 20 aired, 2 not aired
    Season 2 with 4 random episodes (3 - 5 - 6 - 9) cloned from season 1
    Season 3 with last episóde aired (20) cloned too

    Please organize the seasons based on the TMDB (1 season with all episodes) or TVDB (3 seasons with the episodes divided into…

    18 votes
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    1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  14. Duplicate TV Show: The New Pope

    (TVDB has wised up and changed their policy on this: it's a separate show from The Young Pope: https://forums.thetvdb.com/viewtopic.php?f=18&t=61442&start=40#top)

    Good links: https://trakt.tv/shows/the-new-pope-2020

    Bad links: https://trakt.tv/shows/the-new-pope

    Also, could you remove the 2nd season listed on The Young Pope's page, which refers to The New Pope? https://trakt.tv/shows/the-young-pope

    13 votes
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    3 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  15. Cosmos: Possible Worlds

    Cosmos: Possible Worlds already included as season 2 of Cosmos.

    https://trakt.tv/shows/cosmos-possible-worlds

    https://trakt.tv/shows/cosmos-2014/seasons/2

    12 votes
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    Completed  ·  1 comment  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  16. Seal Team Season 3 last episodes are multiplying like rabbits

    Hey Justin,

    I think something's wrong with the ingestion of data from upstream.

    It looks like there are duplicate entries of the same episode but since only slugs and not IDs can be used, I can't point to something solid, just a feeling.

    There is non the less, many episodes with the same name, but that could be a bad curation of data upstream.

    Cheers,
    Gus

    3 votes
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    4 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  17. letterkenny specials removal

    https://trakt.tv/shows/letterkenny/seasons/2/episodes/7
    https://trakt.tv/shows/letterkenny/seasons/3/episodes/7
    https://trakt.tv/shows/letterkenny/seasons/4/episodes/7
    https://trakt.tv/shows/letterkenny/seasons/6/episodes/7
    Someone has added all these again but these are all in specials

    12 votes
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    Completed  ·  2 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  18. Some urls need fixing

    The url for this actor doesn't look right, please fix it?
    https://trakt.tv/people/suranne-jones-7040b06e-8a34-4931-85f9-99bdc7b493d6

    Also there are two doppelgangers of already existing shows that need to be removed or merged
    1 - https://trakt.tv/movies/the-crimson-field-2014 (main is https://trakt.tv/movies/the-crimson-field)

    2 - https://trakt.tv/movies/the-secret-of-crickley-hall-2012 (main is https://trakt.tv/movies/the-secret-of-crickley-hall)

    Thank you.

    15 votes
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

  19. Remove Season 3 of Chilling Adventures of Sabrina

    Both TVDB and TMDB seams to have decided that Part 3 belongs to season 2, so therefor season 3 does not exist.
    https://trakt.tv/shows/chilling-adventures-of-sabrina/seasons/3

    10 votes
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    Completed  ·  2 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

  20. Downton Abbey - Remove Extra Episodes

    Seasons 2 - 5 all have an Episode 9 recently added. These are already present under Specials.

    18 votes
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    Completed  ·  3 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
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