General

We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

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  1. Bug: Archer Season 3 doesn't show the full 13 episodes

    According to DVD/Netflix/Hulu/iTunes/Amazon Video/Google Play/Microsoft Store/IMDB/archer.wikia/Wikipedia, Archer Season 3 has 13 episodes, starting with 'Heart of Archness: Part I' and ending with 'Space Race: Part II'.

    Trakt.tv is showing it as having 10 episodes, with 'Heart of Archness: Part I/II/III' being episodes orphaned to 'Specials', which breaks watching/scrobbling/etc. for a bunch of experiences.

    This is because TheTVDB is providing this for their 'Aired Order' data (and are committed to not changing that, because they believe this to be the way the season aired. it's debatable).

    Apparently their 'DVD Order' data has the metadata/ordering used by streaming/downloadable sources. So I guess…

    8 votes
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    1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

    No plans to adjust this since we use the original airing info as presented on TVDB. It shouldn’t break scrobbling since that is all done using the episode ID so it should pick up the correct episode even if its listed under specials. If an app using relying on season/number matching, then yes it can be inaccurate for some shows.

  2. Reset just one season

    Would it be possible to add a button under Progress and each season (under "View seasons") to Reset progress? Right now it is only possible to Reset progress for the whole show, as far as I can see - but for some shows I only want to rewatch a specific season (which I like better than the other seasons).

    3 votes
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    1 comment  ·  VIP  ·  Flag idea as inappropriate…  ·  Admin →
  3. Gomorrah title incorrect

    Gomorrah in english speaking countries seems to be spelled Gomorra.
    Any way to fix this?

    1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  4. Episodes without Aired date placed incorrectly when ordering list on Release date.

    When a list of episodes is ordered on "Release date" the episodes without an "Aired" date are ordered as if they precede the episodes with an "Aired" date.

    For example, when the list is ordered ascending, the episodes without an Aired date are placed before the episodes with an Aired date.

    1 vote
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    1 comment  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →
  5. TV Shows/Movies info full customization

    It woud be great to have all my TV Shows and Movies with my preferred artwork. I woud like to change the display name, the posters (the main poster and the season poster) and the fanart like i do on the kodi library.

    6 votes
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    2 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  6. Bravest Warriors: excess episodes in 4th season

    The fourth season contains 26 episodes, in fact, it is already finished. but there are 50 episodes on the site. Please remove excessive episodes

    1 vote
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    1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  7. Movie (or show) comments and reviews

    For this, please RE: https://trakt.tv/movies/the-kissing-booth-2018

    In the above entity, the first and second reviews, while they do share the opinion, are not really useful to anyone. Is it possible to have some sort of "directions" to remind posters to make their post and comment(s) useful by not only adding the opinion, but also a reason why?

    I have seen a lot of comments like this, and I do not post "why" to them all to avoid unnecessary posts. But there are many that I would actually be interested to hear the opinion of the person, especially on those where one…

    1 vote
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    0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

    It is hard to enforce anything about the content of what is written, we also get a lot of comments through API apps and they won’t see any guidelines we put on the website. I think asking why in a reply is a great way to build the discussion.

  8. Good Witch

    Good Witch Season 1 must have 10 episodes
    1. Starting Over Again
    2. Apologies аnd Remembrances
    3. Running Scared
    4 . Do The Right Thing
    5. All In The Family
    6. The Truth About Lies
    7. The Storm
    8. Together We Stand
    9. Homecoming
    10. True Colours
    you don't have 2 episodes:
    2. Apologies аnd Remembrances
    9. Homecoming
    https://www.imdb.com/title/tt3906732/episodes?season=1&ref_=tt_eps_sn_1

    1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  9. 3 votes
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  10. DVD/Blu-ray release dates for TV Shows

    Hi,

    Would it be possible to add the dvd/blu-ray release dates for tv shows just like the movies in the calendar?

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Unfortunately we don’t have a datasource to get that info. If TMDB adds this in the future, then its something we can do. I guess it would actually be release dates for specific seasons.

  11. 1 vote
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

    Unfortunately we need to keep both for now. The issue is “movies” are sometimes added as TVDB specials or “specials” are added as standalone movies. We don’t currently have a way to merge these, but its something we are thinking about how to handle the best.

  12. Frozen Planet Runtimes

    Hey Justin could you fix the runtimes on https://trakt.tv/shows/frozen-planet/seasons/1 the first episode is correct at 58 minute runtime but episodes 2-7 are wrong. They should all be 58 minutes. Thanks

    3 votes
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    1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  13. 1 vote
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    0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →
  14. share on twitter when i finish a season

    I don't activate the sharing on TV Episode because it would spam my followers if i bingewatch something but it would be nice if i could share that i finished a season, as a season takes more time to complete, it won't spam my twitter.

    3 votes
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    0 comments  ·  Social (Twitter, Facebook, Google)  ·  Flag idea as inappropriate…  ·  Admin →

    Unfortunately the data accuracy is not high enough to determine the end of the season. Episodes are added as the season airs, so the “last” episode keeps changing throughout the year for most shows.

  15. Data error: Anne with an E season 2 has already been released

    Hello. I just want to let you know that Anne with an E season 2 has been released in Netflix yesterday, but here says that it will be released in september, so new episodes don't show up on my Up next to watch list. Can you fix it? Thanks!

    1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  16. Hi. Missing Images for TV shows: Kung Fu (1972) and newly imported anime Jang Geum`s Dream. Thanks

    Hi. Missing Images for TV shows: Kung Fu (1972) and newly imported anime Jang Geum`s Dream. Thanks

    1 vote
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    1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  17. Two shows need refreshed - no episodes

    "Battle For Dream Island" and "Inanimate Insanity" currently show no episodes despite having them on TVDB.

    1 vote
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    1 comment  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  18. Season 2 of La Casa de Papel

    La Casa de Papel has a second season, but this isn't added yet. It also says that season 1 has 15 episodes, but it only has 13.

    3 votes
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    3 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  19. TV show that is listed as movie

    Hi, the television mini-series titled 'Fucking Adelaide' is listed as a movie rather than a Television show. It should be a six part show.

    1 vote
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    0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
  20. “Money Heist” has two seasons

    The tv show money heist or casa de papel (in spanish) has two seasons.

    The first one has 13 episodes, but on this website the season one has 15 episodes and there’s not a second one.

    Please fix the information!

    3 votes
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    2 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →
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