General

← Support & Feedback for Trakt.tv

We have a lot of support tickets and are working to update the site and issues as fast as we can. If you don’t get a reply right away, it’s not because we’re ignoring you, but because we are working on updates. Thanks.

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  1. Bug episode plays doubled

    Hi,
    I've got a bug where a lot of episode plays where doubled out of nowhere. I've tried to remove quite a lot but there's just too much and I see no end to it
    My account is : https://trakt.tv/users/waldner11

    Examples :
    Fargo (all doubled at the exact same time) + 1 play the Nov 9 2017 that I didn't watch
    Baccano 16 plays on the Nov 8 2017 that I didn't watch
    Mindhunter (all doubled at the exact same time)
    Southland (doubled at the exact same time)
    etc.

    Could you please take a look at it please? Thanks in…

    1 vote
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      0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

    • A show needs updating

      This show https://trakt.tv/shows/pulapka-2018 needs updating/refreshing (especially that it's ended last week)
      Thanks in advance!

      1 vote
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        0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

      • duplicate

        https://trakt.tv/shows/disenchantment is a duplicate of https://trakt.tv/shows/disenchantment-2018

        7 votes
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          Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

        • How can I export from sidereel to trakt?

          Hi,
          Been using sidereel as a TV guide and record of my habit. I am super enjoying Trakt.tv and would like to export my histories, calendars and all posible information. Is it possible to do so, I really want to be tied to 1 service and dont want to update in 2 places.Thanks

          1 vote
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            0 comments  ·  Website  ·  Flag idea as inappropriate…  ·  Admin →

          • Hustle in Brooklyn

            Can you add please https://www.themoviedb.org/tv/83210-hustle-in-brooklyn?language=en-US

            1 vote
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              0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

            • Halloween cake-off

              Could someone please add this show.

              TheTVDB.com Series ID: 354291

              1 vote
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                0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

              • Myriad Colors Phantom World duplicate

                original: https://trakt.tv/shows/myriad-colors-phantom-world
                duplicate: https://trakt.tv/shows/myriad-colors-phantom-world-8a70b68b-60d5-491b-953c-accdc1f03b3a

                1 vote
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                  Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

                • Eromanga duplicate

                  Original: https://trakt.tv/shows/eromanga-sensei
                  duplicate: https://trakt.tv/shows/eromanga-sensei-2017

                  1 vote
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                    Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

                  • Login for Android

                    How do I login and get access to user information for in Android App? I can't seem to find a good example and the api documentation is not very clear.

                    1 vote
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                      0 comments  ·  API  ·  Flag idea as inappropriate…  ·  Admin →

                    • Call of Duty: Modern Warfare 3 - video game added as movie

                      https://trakt.tv/movies/call-of-duty-modern-warfare-3-2011

                      4 votes
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                        Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

                      • Home and Away (AUS) Needs Refreshing

                        TVDB has episodes through November 1st but Trakt stops at October 4th.

                        https://www.thetvdb.com/series/home-and-away/seasons/31

                        https://trakt.tv/shows/home-and-away

                        3 votes
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                          0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

                        • The Alec Baldwin Show

                          No episodes
                          https://trakt.tv/shows/the-alec-baldwin-show-2018
                          https://www.imdb.com/title/tt8072678/?ref_=nv_sr_1

                          1 vote
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                            0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

                          • The Good Sh*t

                            https://www.themoviedb.org/tv/82881-the-good-sh-t?language=en-US
                            can't be added
                            instead of this Rush 2008

                            1 vote
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                            • Brake Room

                              Can you add episodes? https://www.imdb.com/title/tt9028816/episodes?season=1&ref_=tt_eps_sn_1
                              Season 1 Episode #1.1

                              1 vote
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                              • TMDB Ids pt2

                                Please add the TMDB ids for these shows:

                                Tumbling
                                https://trakt.tv/shows/tumbling
                                https://www.themoviedb.org/tv/80689?language=en-US

                                Zero: Dragon Blood
                                https://trakt.tv/shows/zero-dragon-blood
                                https://www.themoviedb.org/tv/69615-zero-dragon-blood?language=en-US

                                Soredemo, Ikite Yuku
                                https://trakt.tv/shows/soredemo-ikite-yuku
                                https://www.themoviedb.org/tv/46229-soredemo-ikite-yuku?language=en-US

                                Virtual Detective Tabito Higurashi
                                https://trakt.tv/shows/virtual-detective-tabito-higurashi
                                https://www.themoviedb.org/tv/83123?language=en-US

                                Karamazov no Kyoudai
                                https://trakt.tv/shows/karamazov-no-kyoudai
                                https://www.themoviedb.org/tv/46790-karamazov-no-kyoudai?language=en-US

                                Vampire Heaven
                                https://trakt.tv/shows/vampire-heaven
                                https://www.themoviedb.org/tv/71597?language=en-US

                                Bartender
                                https://trakt.tv/shows/bartender-2011
                                https://www.themoviedb.org/tv/70975?language=en-US

                                Happy Sisters
                                https://trakt.tv/shows/happy-sisters
                                https://www.themoviedb.org/tv/75455-happy-sisters?language=en-US

                                Cain and Abel
                                https://trakt.tv/shows/cain-and-abel-2016
                                https://www.themoviedb.org/tv/69465-cain-and-abel?language=en-US

                                The Secret of my Love
                                https://trakt.tv/shows/the-secret-of-my-love
                                https://www.themoviedb.org/tv/74065-my-man-s-secret?language=en-US

                                I Live Alone
                                https://trakt.tv/shows/i-live-alone
                                https://www.themoviedb.org/tv/65282-i-live-alone?language=en-US

                                Decoded
                                https://trakt.tv/shows/decoded
                                https://www.themoviedb.org/tv/82413?language=en-US

                                Angel's Revenge
                                https://trakt.tv/shows/angel-s-revenge-2014
                                https://www.themoviedb.org/tv/63945?language=en-US

                                Wonderful mama
                                https://trakt.tv/shows/wonderful-mama
                                https://www.themoviedb.org/tv/51236-wonderful-mama?language=en-US

                                Once Upon a Time in Saengchori
                                https://trakt.tv/shows/once-upon-a-time-in-saengchori
                                https://www.themoviedb.org/tv/46579-once-upon-a-time-in-saengchori?language=en-US

                                First Love Again
                                https://trakt.tv/shows/first-love-again
                                https://www.themoviedb.org/tv/68880-first-love-again?language=en-US

                                Lucid Dream
                                https://trakt.tv/shows/lucid-dream
                                https://www.themoviedb.org/tv/66410-snow-lotus?language=en-US

                                Shinigami Kun
                                https://trakt.tv/shows/shinigami-kun
                                https://www.themoviedb.org/tv/65068-shinigami-kun?language=en-US

                                Single Wife
                                https://trakt.tv/shows/single-wife
                                https://www.themoviedb.org/tv/73097-single-wife?language=en-US

                                Legend of Lu Zhen …

                                3 votes
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                • TMDB Ids

                                  Please add the TMDB ids for these shows:
                                  A Fading Summer
                                  https://trakt.tv/shows/a-fading-summer
                                  https://www.themoviedb.org/tv/65561?language=en-US

                                  Sweet Combat
                                  https://trakt.tv/shows/sweet-combat
                                  https://www.themoviedb.org/tv/81105-sweet-blow?language=en-US

                                  BG
                                  https://trakt.tv/shows/bg
                                  https://www.themoviedb.org/tv/77271-bg?language=en-US

                                  Wanna City
                                  https://trakt.tv/shows/wanna-city
                                  https://www.themoviedb.org/tv/74377-wanna-city?language=en-US

                                  Again!!
                                  https://trakt.tv/shows/again
                                  https://www.themoviedb.org/tv/74621?language=en-US

                                  33 Minutes Detective
                                  https://trakt.tv/shows/33-minutes-detective
                                  https://www.themoviedb.org/tv/81925-33?language=en-US

                                  Big Forest
                                  https://trakt.tv/shows/big-forest
                                  https://www.themoviedb.org/tv/82171-big-forest?language=en-US

                                  Secret Queen Makers
                                  https://trakt.tv/shows/secret-queen-makers
                                  https://www.themoviedb.org/tv/80024?language=en-US

                                  Survival Wedding
                                  https://trakt.tv/shows/survival-wedding
                                  https://www.themoviedb.org/tv/81178?language=en-US

                                  I'm a Mother, Too
                                  https://trakt.tv/shows/i-m-a-mother-too
                                  https://www.themoviedb.org/tv/79875?language=en-US

                                  Black Forceps
                                  https://trakt.tv/shows/black-forceps
                                  https://www.themoviedb.org/tv/79289-black-forcept?language=en-US

                                  Hana Nochi Hare: HanaDan Next Season
                                  https://trakt.tv/shows/hana-nochi-hare-hanadan-next-season
                                  https://www.themoviedb.org/tv/79058-hana-nochi-hare-hanadan-next-season?language=en-US

                                  The Count of Monte-Cristo: Great Revenge
                                  https://trakt.tv/shows/the-count-of-monte-cristo-great-revenge
                                  https://www.themoviedb.org/tv/79445?language=en-US

                                  Half, Blue
                                  https://trakt.tv/shows/half-blue
                                  https://www.themoviedb.org/tv/74267?language=en-US

                                  Joseon Beauty Pageant
                                  https://trakt.tv/shows/joseon-beauty-pageant-2018
                                  https://www.themoviedb.org/tv/76149-joseon-beauty-pageant?language=en-US

                                  Wise and Foolish
                                  https://trakt.tv/shows/wise-and-foolish
                                  https://www.themoviedb.org/tv/80760?language=en-US

                                  100 Scene no Koi
                                  https://trakt.tv/shows/100-scene-no-koi
                                  https://www.themoviedb.org/tv/79522-100-scene-no-koi?language=en-US

                                  Love for a Thousand More
                                  https://trakt.tv/shows/love-for-a-thousand-more
                                  https://www.themoviedb.org/tv/68979-love-for-a-thousand-more?language=en-US

                                  Tomorrow Boy …

                                  3 votes
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                  • Image refresh not working

                                    Doesn’t retrieve the poster or background from tvdb

                                    https://trakt.tv/shows/summer-scent

                                    https://trakt.tv/shows/first-love-again

                                    https://trakt.tv/shows/real-men-2013

                                    https://trakt.tv/shows/the-end-of-the-world

                                    https://trakt.tv/shows/shinigami-kun

                                    https://trakt.tv/shows/nazo-no-tenkousei

                                    https://trakt.tv/shows/bluebird-s-house-2015

                                    https://trakt.tv/shows/a-well-grown-daughter-hana

                                    https://trakt.tv/shows/after-the-show-ends

                                    https://trakt.tv/shows/single-wife

                                    https://trakt.tv/shows/the-secret-of-my-love

                                    https://trakt.tv/shows/wonderful-mama

                                    https://trakt.tv/shows/between-2018

                                    https://trakt.tv/shows/angel-s-revenge-2014

                                    https://trakt.tv/shows/house-of-sweets

                                    https://trakt.tv/shows/blanket-cats

                                    https://trakt.tv/shows/women-document-detectives

                                    https://trakt.tv/shows/hana-nochi-hare-hanadan-next-season

                                    https://trakt.tv/shows/once-upon-a-time-in-saengchori

                                    https://trakt.tv/shows/decoded

                                    https://trakt.tv/shows/the-black-devil-and-the-white-prince

                                    https://trakt.tv/shows/ogon-no-buta

                                    https://trakt.tv/shows/double-fantasy

                                    https://trakt.tv/shows/are-you-ready-hey-you-girl

                                    https://trakt.tv/shows/hagetaka-2018

                                    https://trakt.tv/shows/butler-saionji-s-great-reasoning

                                    https://trakt.tv/shows/lion-pride

                                    https://trakt.tv/shows/joseon-beauty-pageant-2018

                                    https://trakt.tv/shows/meet-me-1006

                                    https://trakt.tv/shows/princess-maison

                                    https://trakt.tv/shows/new-yang-nam-show

                                    https://trakt.tv/shows/i-live-alone

                                    https://trakt.tv/shows/legend-of-lu-zhen

                                    https://trakt.tv/shows/voice-love

                                    https://trakt.tv/shows/jigoku-sensei-nube

                                    2 votes
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                                      0 comments  ·  Data Refresh  ·  Flag idea as inappropriate…  ·  Admin →

                                    • Duplicates

                                      One Way Trip
                                      https://trakt.tv/movies/one-way-trip-2016
                                      https://trakt.tv/movies/one-way-trip-2016-03-24

                                      C'est Si Bon
                                      https://trakt.tv/movies/c-est-si-bon-2015
                                      https://trakt.tv/movies/c-est-si-bon
                                      https://trakt.tv/movies/2015-581c80e0-a921-4d92-a4b6-667632a4d792

                                      Fatal Intuition
                                      https://trakt.tv/movies/fatal-intuition-2015
                                      https://trakt.tv/movies/fatal-intuition-2015-10-28

                                      Iris 2
                                      https://trakt.tv/movies/iris-2-2013-02-13
                                      https://trakt.tv/movies/iris-2-2013

                                      Naoki Hanzawa
                                      https://trakt.tv/shows/naoki-hanzawa
                                      https://trakt.tv/shows/hanzawa-naoki

                                      South Bound/Run to the South
                                      https://trakt.tv/movies/south-bound-2013
                                      https://trakt.tv/movies/run-to-the-south-2013

                                      Cain and Abel
                                      https://trakt.tv/shows/cain-and-abel-2016
                                      https://trakt.tv/shows/cain-and-abel-2016-111594

                                      Neighborhood’s Hero
                                      https://trakt.tv/shows/neighborhood-s-hero
                                      https://trakt.tv/shows/neighborhood-hero

                                      The Admiral: Roaring Currents
                                      https://trakt.tv/movies/the-admiral-roaring-currents-2014
                                      https://trakt.tv/movies/2014-07-14

                                      One Mom and Three Dads
                                      https://trakt.tv/shows/one-mom-and-three-dads
                                      https://trakt.tv/shows/one-mom-and-three-dads-2008

                                      Room No. 9
                                      https://trakt.tv/shows/room-no-9-2018
                                      https://trakt.tv/shows/room-no-9

                                      Where Stars Land
                                      https://trakt.tv/shows/where-stars-land
                                      https://trakt.tv/shows/where-stars-land-2018

                                      Three Meals a Day
                                      https://trakt.tv/shows/three-meals-a-day-fishing-village-2015
                                      https://trakt.tv/shows/three-meals-a-day-gochang-village
                                      https://trakt.tv/shows/three-meals-a-day-jeongseon
                                      https://trakt.tv/shows/three-meals-a-day-fishing-village

                                      Familiar Wife/Wife That I Know
                                      https://trakt.tv/shows/familiar-wife
                                      https://trakt.tv/shows/wife-that-i-know

                                      Love Guide for Dumpees/A Dramatic Night
                                      https://trakt.tv/movies/love-guide-for-dumpees-2015
                                      https://trakt.tv/movies/a-dramatic-night-2015

                                      Train to Busan
                                      https://trakt.tv/movies/train-to-busan-2016
                                      https://trakt.tv/movies/busan-bound-2016

                                      The Undateables/Handsome guy and Jung eum
                                      https://trakt.tv/shows/the-undateables-2018
                                      https://trakt.tv/shows/handsome-guy-and-jung-eum-130282#lists

                                      Happy Together …

                                      3 votes
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                                        Completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                      • nonexistent Babylon Berlin episode

                                        This episode doesn't exist:
                                        https://trakt.tv/shows/babylon-berlin-2017/seasons/1/episodes/9

                                        1 vote
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                                          Completed  ·  0 comments  ·  Data Removal  ·  Flag idea as inappropriate…  ·  Admin →

                                        • Runtime

                                          Black Mirror 3x06
                                          Runtime on trakt: 55 min
                                          The exact runtime is 89 min

                                          Could you please fix that?

                                          1 vote
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                                            Completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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                                          • Don't see your idea?

                                          General

                                          Feedback and Knowledge Base

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